--- description: Get detailed information about CustomerBase and how it can help you meet your business needs. Learn more about CustomerBase price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CustomerBase Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [CustomerBase](/software/1030838/customerbase) # CustomerBase Canonical: https://www.capterra.com.sg/software/1030838/customerbase Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/1030838/customerbase?page=2) > CustomerBase provides the most powerful crm software that is used by thousands of small businesses to manage their business. > > Verdict: Rated **5.0/5** by 49 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses CustomerBase? Small and Medium Sized Businesses (SMB) ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 49 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: CustomerBase ## Commercial Context - **Pricing Details**: Please contact CustomerBase for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Activity Dashboard - Appointment Management - Automated Scheduling - Availability Management - Billing & Invoicing - Calendar Management - Client Database - Contact Management - Customizable Forms - Data Import/Export - Email Management - Interaction Tracking - Lead Management - Mobile Access - Online Payments - Recurring Appointments - Website Integration ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Appointment Scheduling Software](https://www.capterra.com.sg/directory/30757/appointment-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.capterra.com.sg/directory/30757/appointment-scheduling/software) - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) - [Payment Processing Software](https://www.capterra.com.sg/directory/30232/payment-processing/software) ## Alternatives 1. [PayPal](https://www.capterra.com.sg/software/179251/paypal) — 4.6/5 (26502 reviews) 2. [Venmo](https://www.capterra.com.sg/software/182159/venmo-) — 4.7/5 (9296 reviews) 3. [Stripe](https://www.capterra.com.sg/software/123889/stripe) — 4.6/5 (3354 reviews) 4. [Square Payments](https://www.capterra.com.sg/software/170278/square-payments-processing) — 4.7/5 (2695 reviews) 5. [HoneyBook](https://www.capterra.com.sg/software/162588/honeybook) — 4.7/5 (683 reviews) ## Reviews ### "Excellent experience, Thank you\!" — 5.0/5 > **Roberta** | *11 March 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: The Manager provided easy step by step directions for me to follow. > > **Cons**: There wasn't anything to not like except the call sounded little static but thats not anyones fault. > > Fantastic\! The manager was very helpful and listened to my concerns and answered all of my questions. ----- ### "Excellence" — 5.0/5 > **Blake** | *8 October 2024* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: My representative was friendly, informative, spoke very clearly as I am hard of hearing, And answered every question I could have thought of. This was the best decision for my small business I have made yet. Very professional kept every appointment I have had with them so far and all have been very, very helpful and catered to my every business need write down to payments. The rest is up to me, lol\!\!\! > > **Cons**: Honestly, I can’t find anything negative. > > 100% the way to go if you were starting a new business. Within three days, my company was at the top of the Google listing in my area True story\! ----- ### "Great service" — 5.0/5 > **Jessica** | *14 January 2025* | Fine Art | Recommendation rating: 3.0/10 > > **Pros**: They are so helpful It's like a whole 'nother employee having them :) > > **Cons**: Nothing that I have not liked so far.... > > Excellent I signed up before I knew what I needed and as I figured it out they were there to helpfully assist ----- ### "Easy way to manage leads and stay on track" — 5.0/5 > **Laxmi** | *9 June 2026* | Pharmaceuticals | Recommendation rating: 9.0/10 > > **Pros**: My favorite thing about CustomerBase is the simplicity. I didn't need to learn anything new; I could get up and started instantly. It has allowed me to store and track all of my leads and customer information in one place; so I am much more organized when managing multiple campaigns and tracking my follow-ups. > > **Cons**: What I think is missing is higher level functionality. It does the basic job really well, however if you're after automation and high level insights then this probably won't be enough. > > So far it's been good. As a Marketing Manager my usage of it is minimal and mostly for staying organized and keeping track of leads coming from various channels. It is a simple (not very sophisticated tool) but this gets the daily job done for me without over complicating things. Overall I feel it's good for a small team or for individuals who don't need a complex tool. ----- ### "Review for showing me the basics" — 5.0/5 > **Salvador** | *23 April 2026* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: Explained everything professionally and was able to answer all my questions and concerns also helped me alot > > **Cons**: There is nothing wrong that he did tell me or anything in that form I would consider him again thank you > > It was the best on the app and am going to be using it for receipts and making Jobs easier and more professional ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.com.sg/software/1030838/customerbase?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/1030838/customerbase) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data