---
description: Get detailed information about Rate My Service and how it can help you meet your business needs. Learn more about Rate My Service price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rate My Service Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Rate My Service](/software/1030332/rate-my-service)

# Rate My Service

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> RateMyService is an awesome Customer Satisfaction (CSAT) tool designed to help businesses insert surveys in staff email signatures.
> 
> Verdict: Rated **4.9/5** by 59 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Rate My Service?

It was built for any business that does (1) sales/support activities and (2) communicates to their customers via email. Therefore: (1) Sales teams (2) Customer support teams (3) Admin teams

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 59 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Rate My Service

## Commercial Context

- **Starting Price**: US$9.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Unlimited Google Reviews
Unlimited Surveys
Customizable Surveys
Animated Surveys
10 Languages
Customizable CTA
Reports \& Dashboards
Unlimited Customers
Unlimited Responses
Unlimited Email Alerts
Customer Support
Unlimited Data Storage
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Danish, English, French, German, Russian, Spanish
- **Available Countries**: South Africa

## Features

- CSAT Survey Structure
- Complaint Monitoring
- Customer Experience Management
- Customizable Forms
- Customizable Templates
- Email Management
- Survey/Poll Management
- Trend Analysis
- Visual Analytics

## Support Options

- Email/Help Desk

## Category

- [Customer Satisfaction Software](https://www.capterra.com.sg/directory/30541/customer-satisfaction/software)

## Alternatives

1. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
3. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [ReputationStacker](https://www.capterra.com.sg/software/160682/reputationstacker) — 4.9/5 (43 reviews)

## Reviews

### "Maximizing Customer Feedback On Your Services and Agents With RateMyService" — 5.0/5

> **Andy** | *23 December 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It is easy to create a survey with RateMyService. The template is simple enough to customize especially with various emojis. Anyone can do it in less than a few minutes. Just using 3 types of ratings, I can see which areas I need to work on.
> 
> **Cons**: I think there is no need to complicate this simple feedback process. All I want is to find out how the customers react to my services or the performance of my agents. It is already simple to enough to use it.
> 
> RateMyService is a valuable business tool for any owner who wants to collect and analyze customer feedback. It is simple to use and quick to get the survey up and running. I like the analytic report because I can see the rating visually and look at where I can improve.

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### "It is an amazing product that help you to improve your services to give the best  to your clients." — 5.0/5

> **Eva** | *22 December 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: How easy to use it is and how well thought it is.
> 
> **Cons**: I think that this product cover really well my needs right now.
> 
> Since I am using Rate my service, I've been able to help my clients much more and my conversions has been higher.

-----

### "Not upto mark can go for other alternative" — 3.0/5

> **Verified Reviewer** | *9 September 2022* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: Integration is good and can be easy used.
> 
> **Cons**: customer service is not upto the mark as expected.

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### "Feedback simplefield" — 5.0/5

> **Stasha** | *15 January 2023* | E-Learning | Recommendation rating: 10.0/10
> 
> **Pros**: I like the way it can be set up. It's straightforward, and you don't need any tech skills to be a pro with this service. It has all that is necessary to get quality feedback. When a user clicks on the emoji icon, they get a customer survey to fill out if they want to give a proper review of the service. It's very well organized, and I love the dashboard where is everything almost suits my logic. It depends on the user to user, but it's easy to find everything you need to start with the service.
> 
> **Cons**: I would love to have this service in my language, and for now, I miss the opportunity for custom translation. The service is available in Arabic, Danish, English, French, German, Russian, and Spanish, but I need it to be available in Serbian because I didn't find the ability to change the survey page (customer feedback form).  The question is editable.
> 
> Besides what I mentioned as a minus, the service fulfills my expectations, and I love to have it in my Gmail signature. It's beneficial to find out how good your support is; most importantly, it doesn't take much time for anyone to respond.

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### "Great product and easy to use\!" — 5.0/5

> **Martin** | *18 May 2022* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I like the fact that it's very user friendly and we can monitor our support staff to see who is underperforming.
> 
> **Cons**: It's a great product so hard to say but I would have liked a link to a review page for external but it is not a big deal as I made it on our website which is probably better.
> 
> I had been looking for something like this when I came across RateMyService and tested it out for a week and boy was it exactly what we needed to get the necessary feedback from our clients about our support staff.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1030332/rate-my-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/252288/Rate-My-Service/> |
| en-AE | <https://www.capterra.ae/software/1030332/rate-my-service> |
| en-AU | <https://www.capterra.com.au/software/1030332/rate-my-service> |
| en-CA | <https://www.capterra.ca/software/1030332/rate-my-service> |
| en-GB | <https://www.capterra.co.uk/software/1030332/rate-my-service> |
| en-IE | <https://www.capterra.ie/software/1030332/rate-my-service> |
| en-IL | <https://www.capterra.co.il/software/1030332/rate-my-service> |
| en-IN | <https://www.capterra.in/software/1030332/rate-my-service> |
| en-NZ | <https://www.capterra.co.nz/software/1030332/rate-my-service> |
| en-SG | <https://www.capterra.com.sg/software/1030332/rate-my-service> |
| en-ZA | <https://www.capterra.co.za/software/1030332/rate-my-service> |

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