---
description: Get detailed information about Nuance Contact Center AI and how it can help you meet your business needs. Learn more about Nuance Contact Center AI price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Nuance Contact Center AI Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/32035/contact-center/software) > [Nuance Contact Center AI](/software/1029673/nuance-contact-center-ai)

# Nuance Contact Center AI

Canonical: https://www.capterra.com.sg/software/1029673/nuance-contact-center-ai

> Nuance Contact Center AI is a contact center platform that utilises conversational AI to improve customer and agent experiences.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Nuance Communications
- **Founded**: 2015

## Commercial Context

- **Target Audience**: 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United States

## Features

- Automated Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)

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1. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews)
2. [Sobot](https://www.capterra.com.sg/software/1072329/Sobot) — 4.9/5 (92 reviews)
3. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
4. [Amazon Connect](https://www.capterra.com.sg/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.com.sg/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1029673/nuance-contact-center-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/251431/Nuance-Contact-Center-AI/> |
| en-AE | <https://www.capterra.ae/software/1029673/nuance-contact-center-ai> |
| en-AU | <https://www.capterra.com.au/software/1029673/nuance-contact-center-ai> |
| en-CA | <https://www.capterra.ca/software/1029673/nuance-contact-center-ai> |
| en-GB | <https://www.capterra.co.uk/software/1029673/nuance-contact-center-ai> |
| en-IE | <https://www.capterra.ie/software/1029673/nuance-contact-center-ai> |
| en-IL | <https://www.capterra.co.il/software/1029673/nuance-contact-center-ai> |
| en-IN | <https://www.capterra.in/software/1029673/nuance-contact-center-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1029673/nuance-contact-center-ai> |
| en-SG | <https://www.capterra.com.sg/software/1029673/nuance-contact-center-ai> |
| en-ZA | <https://www.capterra.co.za/software/1029673/nuance-contact-center-ai> |

-----

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