---
description: Get detailed information about Smart CTI Connector and how it can help you meet your business needs. Learn more about Smart CTI Connector price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Smart CTI Connector Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Smart CTI Connector](/software/1026902/smart-cti-connector)

# Smart CTI Connector

Canonical: https://www.capterra.com.sg/software/1026902/smart-cti-connector

> Smart CTI Connector is contact center software that links agents to backend applications and surfaces real-time customer data.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Smart CTI Connector?

CTI Connector is used by contact centers, healthcare providers, banks, credit unions, automotive dealerships, insurance companies, and enterprises using CRM and EHR systems.

## About the vendor

- **Company**: NovelVox
- **Founded**: 2008

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- CRM
- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Contact Management
- IVR

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Alternatives

1. [CommPeak Dialer](https://www.capterra.com.sg/software/201709/commpeak-dialer) (0 reviews)
2. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4090 reviews)
3. [RingEX](https://www.capterra.com.sg/software/132178/ringcentral-mvp) — 4.2/5 (1206 reviews)
4. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (885 reviews)
5. [Salesforce Service Cloud](https://www.capterra.com.sg/software/136189/salesforce) — 4.5/5 (828 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1026902/smart-cti-connector)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/248411/Smart-CTI-Connector/> |
| en-AE | <https://www.capterra.ae/software/1026902/smart-cti-connector> |
| en-AU | <https://www.capterra.com.au/software/1026902/smart-cti-connector> |
| en-CA | <https://www.capterra.ca/software/1026902/smart-cti-connector> |
| en-GB | <https://www.capterra.co.uk/software/1026902/smart-cti-connector> |
| en-IE | <https://www.capterra.ie/software/1026902/smart-cti-connector> |
| en-IL | <https://www.capterra.co.il/software/1026902/smart-cti-connector> |
| en-IN | <https://www.capterra.in/software/1026902/smart-cti-connector> |
| en-NZ | <https://www.capterra.co.nz/software/1026902/smart-cti-connector> |
| en-SG | <https://www.capterra.com.sg/software/1026902/smart-cti-connector> |
| en-ZA | <https://www.capterra.co.za/software/1026902/smart-cti-connector> |
| fr | <https://www.capterra.fr/software/1026902/smart-cti-connector> |
| fr-BE | <https://fr.capterra.be/software/1026902/smart-cti-connector> |
| fr-CA | <https://fr.capterra.ca/software/1026902/smart-cti-connector> |
| fr-LU | <https://www.capterra.lu/software/1026902/smart-cti-connector> |
| ja | <https://www.capterra.jp/software/1026902/smart-cti-connector> |

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