18 years helping Singaporean businesses
choose better software

What Is monday CRM?

monday CRM enables revenue teams to improve efficiency at every stage of the customer
journey.

The intuitive interface combined with automations and AI, allows revenue leaders to adapt the CRM to their own sales process while cutting costs and saving time.

With all customer information centralized in one place, powerful integrations, and custom dashboards and permissions, revenue leaders can enjoy more visibility and control than ever before.

To amplify impact, the CRM is part of a larger monday product suite, including work management and more, enabling organizations to manage processes beyond their sales, in one single platform.

Who Uses monday CRM?

Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools.

Where can monday CRM be deployed?

Cloud-based
On-premise

About the vendor

  • monday.com
  • Located in Tel Aviv, Israel
  • Founded in 2014

monday CRM support

  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 34 others

Languages

Brazilian Portuguese, Dutch, English, European Portuguese, French and 9 others

monday CRM pricing

Starting Price:

US$12.00/month
  • Yes, has free trial
  • No free version

monday CRM does not have a free version but does offer a free trial. monday CRM paid version starts at US$12.00/month.

Pricing plans get a free trial

About the vendor

  • monday.com
  • Located in Tel Aviv, Israel
  • Founded in 2014

monday CRM support

  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 34 others

Languages

Brazilian Portuguese, Dutch, English, European Portuguese, French and 9 others

monday CRM videos and images

monday CRM Software - monday CRM deals
monday CRM Software - monday CRM communication
monday CRM Software - monday CRM sales dashboard
monday CRM Software - monday CRM contact-related activities
View 5 more
monday CRM video
monday CRM Software - monday CRM deals
monday CRM Software - monday CRM communication
monday CRM Software - monday CRM sales dashboard
monday CRM Software - monday CRM contact-related activities

Features of monday CRM

  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Donor Management
  • Email Management
  • Email Marketing
  • Email Templates
  • For Financial Institutions
  • For Sales Teams/Organizations
  • Forecasting
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Scoring
  • Lead Segmentation
  • Marketing Automation
  • Meeting Management
  • Mobile Access
  • Multi-Channel Communication
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Quotes/Estimates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Activity Management
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Task Management
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Workflow Management

monday CRM Alternatives

Maximizer CRM is a game-changing solution designed specifically for the unique challenges that sales managers and sales teams face.
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Save time and reduce costs with innovations that reimagine your customer relationships.
Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier. Learn more about Zoho Desk
Project management software + Unlimited training for Marketing, Creative, Operations, PMO, IT and Back-ofice teams of 5+ users.
Jira is an agile project management tool for all teams to plan, track, and manage projects, customize workflows, and more. Learn more about Jira
Boost your business with Starter Suite CRM: Free for 30 days + 40% off! All-in-one for marketing, sales, service, and commerce.
Integrated business management solution that automates financial, customer relationship and supply chain processes.
Pipeline CRM is ranked #1 CRM for mid-market businesses, empowering sales teams of 10+ across a breadth of industries.

Reviews of monday CRM

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.6
Features
4.5
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
74%
4
24%
3
0%
2
1%
Ava
Ava
Staff Software Engineer in India
Verified LinkedIn User
Program Development, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Efficient contact tracking

5.0 5 months ago

Comments: Monday CRM is easy to use and keeps client relationships organized, though the cost can be a hurdle for smaller teams.

Pros:

Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines.

Cons:

The pricing is a bit high, especially if you need access to advanced tools, which can be challenging for small teams.

Amanda
Amanda
Human Resources Generalist in US
Verified LinkedIn User
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

It is a great tool to control our sales efforts of all kinds

4.0 2 years ago

Comments: It aids in keeping tabs on our various sales efforts, giving us an accurate picture of where we stand, and facilitating the dissemination of vital sales data throughout the organization.

Pros:

Boards may be readily moved and interacted with one another. If you're in the real estate business, I highly recommend this software. Maintain an excellent database. Simple to complete on any device.

Cons:

There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product. The inability to do content searches using MondayDoc is a notable omission from Monday.com.

bakka
invetory officer in Uganda
Building Materials, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great experince with in a min time

2.0 6 months ago

Pros:

Workflow features was the main reason why i purchased this software but it didnot move on well for the time i used the software.

Cons:

I wish they could refund me the subscription that i wasted while using this software.

Zac
Zac
President / CEO in US
Verified LinkedIn User
Apparel & Fashion, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

A great all-in-one CRM and project planning software.

5.0 3 years ago

Comments: This platform has allowed me to grow my business processes through one main "hub" platform and has made it so easy for me to onboard new members and get them acclimated to the work flow immediately.

Pros:

The flexibility of boards to be created with different purposes such as client management, lead generation, financial analysis, project management, team management, file storage and so much more. I've really leaned to Monday to become my all-in-one hub for my business processes.

Cons:

There are definitely growing pains to creating the perfect software that fits your needs but trial and error is just part of the process. I'm planning and creating uses for Monday I never thought of 6 months ago which I've only been able to think of because of my experience gained from daily use of the software.

Alternatives Considered: Salesforce Sales Cloud and Asana

Reasons for Switching to monday CRM: Monday has a much more user-friendly interface which is important to me when onboarding new team members. I want to make our system something people enjoy using instead of dreading to do a daily task on a non-ergonomic system like some of the competitors.

Samuel
Samuel
Founder in Canada
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Would recommend to manage everything

5.0 4 years ago

Comments: We got more efficient because we can manage priorities and tasks more easily. Sections for leads helped our team see who had to contact clients. We also used it to work on social media content together.

Pros:

Really liked the task management and the lead management. Super efficient with my team, easy to use and easy to implement. Liked the lead funnel to manage my prospection.

Cons:

The fact that time tracking is in a pricier version. I would like to see an access to clients for certain boards i want to show them.

Alternatives Considered: Workzone, Trello and ClickUp

Reasons for Switching to monday CRM: Interface looked prettier and more seamless. Price was also a factor. Free trial convinced us to use monday!