---
description: Get detailed information about 3Dolphins and how it can help you meet your business needs. Learn more about 3Dolphins price, benefits, and disadvantages for businesses in Singapore.
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title: 3Dolphins Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [3Dolphins](/software/1024170/3dolphins)

# 3Dolphins

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> 3Dolphins provide end-to-end customer experience solution including Chatbot, Omnichannel, and Marketing tools
> 
> Verdict: Rated **4.6/5** by 9 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses 3Dolphins?

3Dolphins provide end-to-end Customer Experience Solution for Enterprises and SMEs

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 9 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: PT InMotion Inovasi Teknologi

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (On-Premise)
- **Supported Languages**: Indonesian
- **Available Countries**: Indonesia

## Features

- Chatbot
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Speech Recognition

## Support Options

- Email/Help Desk
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [UChat](https://www.capterra.com.sg/software/1022133/uchat) — 4.9/5 (73 reviews)
2. [Fathom](https://www.capterra.com.sg/software/1037530/fathom) — 5.0/5 (807 reviews)
3. [Darwin AI](https://www.capterra.com.sg/software/1066034/darwin-ai) — 4.8/5 (17 reviews)
4. [Denser AI](https://www.capterra.com.sg/software/1064391/denser-ai) — 5.0/5 (31 reviews)
5. [Botsonic](https://www.capterra.com.sg/software/1061327/botsonic) — 4.8/5 (79 reviews)

## Reviews

### "Will recommend it" — 4.0/5

> **Anggi** | *18 February 2022* | Government Administration | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to use and maintain, available in many channel, we can use API services
> 
> **Cons**: Analytic report too simple and limited on user and messages

-----

### "3dolphins review" — 4.0/5

> **Annisa** | *21 February 2022* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: Easy to integrate with internal banking system
> 
> **Cons**: The bot competency to learn knowledge must be enhanced. The reporting formula also have to be improved
> 
> Overall good and helpful for the omni channel

-----

### "Overall Good" — 4.0/5

> **Eddy** | *27 May 2022* | Banking | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to implement and quite a lot of features
> 
> **Cons**: The price is too high, compare with usage, also have unstable performance from DC and DRC

-----

### "Review from user perspective" — 5.0/5

> **Jimmy** | *22 February 2022* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: i like the most are how chatbot can help to improve our communication with customer and gather more customer to know about Plaza Indonesia.
and the integration with our internal application, is very easy
> 
> **Cons**: The license structure is quite confusing
> 
> over all we achieve more customer but still need to improve the "communication" with our customer

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### "-" — 5.0/5

> **Iman** | *15 February 2022* | Government Administration | Recommendation rating: 7.0/10
> 
> **Pros**: the software very simple and easy to use
> 
> **Cons**: software development team having innnovation and adaptif

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1024170/3dolphins)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/242084/3Dolphins/> |
| en-AE | <https://www.capterra.ae/software/1024170/3dolphins> |
| en-AU | <https://www.capterra.com.au/software/1024170/3dolphins> |
| en-CA | <https://www.capterra.ca/software/1024170/3dolphins> |
| en-GB | <https://www.capterra.co.uk/software/1024170/3dolphins> |
| en-IE | <https://www.capterra.ie/software/1024170/3dolphins> |
| en-IL | <https://www.capterra.co.il/software/1024170/3dolphins> |
| en-IN | <https://www.capterra.in/software/1024170/3dolphins> |
| en-NZ | <https://www.capterra.co.nz/software/1024170/3dolphins> |
| en-SG | <https://www.capterra.com.sg/software/1024170/3dolphins> |
| en-ZA | <https://www.capterra.co.za/software/1024170/3dolphins> |

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