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What Is Discord?

Discord is a communication platform that makes it possible to maintain public or private communities where users can chat by video, audio, and text. Discord communities are organized using channels and roles, which allows the moderating of conversations, granting of differentiated access to some users, and defining a series of settings, such as the volume of audio messages shared by each participant and the integration of bots to automate content.

Who Uses Discord?

Software created for those who want to maintain an organized community to exchange experiences and knowledge about a certain subject, using audio and text messages or video calls.

Discord Software - Create topic based channels to collaborate and chat

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Reviews of Discord

Average score

Overall
4.7
Ease of Use
4.4
Customer Service
4.1
Features
4.6
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Yiğit
Yiğit
Co-Founder in Türkiye
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Discord Review

5.0 7 months ago

Comments: It is an application that I use both in my business and private life. I can easily communicate with my employees and friends and get my work done.

Pros:

It is very useful, simple and has rich content.

Cons:

There is nothing I don't like in the Discord application, frankly I am very satisfied.

Trae
Coach in US
Health, Wellness & Fitness, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Discord for work and personal

4.0 last month New

Comments: discord has been a huge part of communication both in my personal and work life

Pros:

integrations, gifs, channels, and voice chats.. allowing for a variety of different topics to be communicated about

Cons:

Pricing and monetization, mobile ui changes

Jeff
Jeff
Owner in US
Verified LinkedIn User
Investment Management, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Terrible Screening & Terrible Customer Service

3.0 6 months ago

Comments: It is clunky at best for adding images to posts and joining audio or video sessions. I'm multiple groups and each group only has a small icon to ID it, so finding each group is difficult. So this latest experience really topped the cake. I am contemplating not using it anymore. And tomorrow I receive a new (used, but to me) PC I purchased mainly to be my dedicated Discord PC.

Pros:

Multiple forums available on one application.

Cons:

I have used Discord for about 5 years. A problem I have faced is scammers direct messaging me. Discord doesn't seem to be able to do anything about that. Last week I received an invitation to join a Discord forum by a vendor from whom I have purchased several hundred $-worth of product. I tried several times to join that forum on 2 different PCs. Because their service was lousy, they added insult to injury by suspending my account. I appealed 4 days ago -- crickets.

Namarata
IT Manager in India
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Discord review

4.0 4 months ago

Comments: Discord is a great app for communicating with team, or a large number of people. It helps us create a community and channel for specific topics leading to focused discussions.

Pros:

Discord is a versatile app that helps facilitate team communication in our organization. It allows users to create and manage communities that are created for specific purpose.

Cons:

It can be a little tricky to use and figure out especially for the first time users.

Elise
Patient Navigator in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Endless Opportunity for Large Team Collaboration

5.0 last month New

Comments: Discord has been extremely helpful in remote work within my company, which came as a big surprise to me originally. We use it daily for everything from quick conversation to more in-depth team meetings.

Pros:

Discord has everything I can think of when it comes to team collaboration. I love the ability to have unlimited group chats, unlimited servers for the purpose of holding meetings, pinning messages, and tagging members.

Cons:

There have been issues in the past trying to make the notifications work for the mobile phone. It has worked best on a desktop/laptop.

Meegan
Educator in US
Education Management, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Great for your odd Hobby!

5.0 2 months ago

Comments: My overall experience with Discord has been very positive. I have been able to ask questions and help others with projects they are working on. Highly recommended for anyone seeking a dynamic, interactive environment.

Pros:

Discord is a great program that allows you to find individuals who share the same hobbies as yourself. It gives users a place to discuss and ask questions about various topics. It's easy for you to create your own server or to join someone else's. I used Discord during the GPU shortage. I found servers that give users updates when a store drops new cards. If you're a gamer, Discord is a great site for you. If you have a weird hobby, I'm sure you can find a server that discusses it.

Cons:

The only con about Discord is it's difficult to find an exact server. The only way to find a certain one is to have a link to that specific server. Discord can be overwhelming for newcomers due to its plethora of features and settings. Also, there are occasional server outages or performance issues, though these are rare

Alexander
Clinical counsellor in Canada
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Connect with discord

4.0 last month New

Comments: I am not very tech savvy and often have trouble using different software programs. I did not have any problems using Discord and found it to be very straightforward and user friendly which I appreciated. I like connecting and mutually learning with like-minded people on the server

Pros:

I love the fact that you can connect so easily with tons of people around the world who have the same interests as you.

Cons:

I disliked that many of the servers were password protected/difficult to become part of.

Vojtěch
Lead Developer in Czechia
Computer Games, Self Employed
Used the Software for: 2+ years
Reviewer Source

Finding community and connection

5.0 last month New

Comments: Discord is different from other social media platforms; it feels like home to me. You meet people in servers, almost as if each server is a social event, and you can only message someone once you have their username. Of course, you can also find someone's username externally, but the way it’s set up feels natural and provides a level of protection. Discord isn't focused on posting photos or personal updates; it’s all about community. This aspect really resonates with me as an introvert.

Pros:

I appreciate the unique concept behind Discord as a social media platform. I'm not referring to the user interface, but rather the overall vision of the platform.

Cons:

Recently, I've been disappointed with the emphasis on paid plans, as Discord seems to promote them a bit too aggressively. The regular Nitro subscription feels too expensive for what it offers, and Nitro Basic, which I would consider paying for, lacks essential features like access to up to 200 servers.

Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Discord is the best

5.0 4 weeks ago New

Comments: Discord is the best app for connecting with people in unique niches and building a community with likeminded people.

Pros:

I absolutely love discord. It's easy to use, organized, and a great way to stay connected to people in unique niches.

Cons:

Nothing. I absolutely love discord and it is one of my favorite and most used apps.

Verified Reviewer
Verified LinkedIn User
Computer Software, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Customer support in a community Discord server

5.0 4 weeks ago New

Comments: I've been using Discord to provide support in a community Discord server. It's helpful and full of resources and features.

Pros:

Discord is a versatile platform for building and managing communities, offering features like organized channels, roles, and permissions to streamline communication. Its text, voice, and video chat options ensure seamless interaction, whether for gaming, work, or casual conversations. With support for bots, custom emojis, and integrations like Spotify and YouTube, Discord delivers a highly customizable and engaging experience.

Cons:

Discord consumes several resources and makes the device slower, also most paid features are decorations, styles, themes. Not actual helpful features.

Sakshi
Freelancer in India
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Discord my go to community app.

5.0 10 months ago

Comments: It was overall a really great experience using discord.

Pros:

Free and feature-rich. Organized communication. Cross-platform compatibility. Customization. Low latency.

Cons:

Limited file size. Resource usage. Limited video chat features. Security concerns.

Tomás
Software Engineer in Canada
Information Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

Discord as your keep in touch platform

5.0 8 months ago

Comments: My experience has been excellent so far; I have an essential Nitro subscription. It has been enough for my usage, but I have seen that it gives the platform an extra layer of experience. I use it both for text and voice communication, and it has allowed me to participate, explore, and consolidate distant relationships with people worldwide.

Pros:

I like Discord as a social platform where I can keep up and reach out to friends and family. It is a social network that provides the tools, channels, and user-friendly elements that let you stay tuned and constantly communicate with people worldwide. I like that you can either use it as a casual user or a super deep knowledge user and in both ways, it will always give you some value in return.

Cons:

I don't like that whenever I want to share a high-resolution photo, it won't do a preview but creates a link instead. Also, some elements like gifts and emojis won't work the same on PC and Mobile, but I guess it has to do more with the technology used than the platform itself.

Ringard
Cybersecurity Architect and Consultant in France
Computer & Network Security, Self Employed
Used the Software for: 2+ years
Reviewer Source

Discord Team Review

5.0 11 months ago

Pros:

What i like the most about discord is the use. It's very simple, efficient. Never have a real problem. Moreover, it's been like 10 years that i'm using discord (pro or not) and i can say that i suffer about 3 problems. Discord is very reactive about this point.

Cons:

Maybe more personnalization ( can choose the name that we want for our chat ( Cplus plus for C++, it's a detail). The price for the nitro is something that's i think, is not totally justified. The free Version of discord is incredible. The paid version need more pros to be very satisfying

Jenelyn
Customer service representative in Philippines
Telecommunications, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Jenelyn reviews

5.0 7 months ago

Comments: Very convenient to use it when it comes to meeting or bonding with your friends

Pros:

It's very helpful when it comes use it gaming live sharing your screen and communicate to others

Cons:

There is many bugs and slow to use it and also having a lagging

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Community Group Chat using Discord

5.0 last year

Pros:

Discord is one of the best messaging apps that we can use, especially for groups / communities since it has a feature named server. We can customize so many things inside it for free

Cons:

One thing that Discord could improve is the story feature or timeline like Facebook. It would be great

Tiago
Manutenção in Portugal
Public Safety, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The best application for communication while playing as a team

4.0 11 months ago

Comments: In general, I like the application for talking while gaming.

Pros:

The ease and speed of being able to start communicating by voice with friends or other people, to play as a team, which helps a lot in the game.

Cons:

At the beginning of using the application it is not easy to get used to it, but once you get used to it it is easy to use.

ERIC EMMANUEL SANTOS
ERIC EMMANUEL SANTOS
PROPRIETOR in Philippines
Verified LinkedIn User
Animation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fanatic DISCORD user.

5.0 last year

Pros:

Available/accessible worldwide, real time and high quality communication for video and non-video calls, can be linked with several user at the same time, can be used/install with minimal computer/mobile specs. requirement, very helpful in conducting online class teaching/discussions and also for gaming.

Cons:

So far, I don't have any downside experience with Discord, happy and satisfied with this application.

Claudio
Claudio
Salesman in US
Verified LinkedIn User
Retail, Self Employed
Used the Software for: 2+ years
Reviewer Source

Discord is gamer chat

5.0 last year

Pros:

Discord allows you to communicate with others in a community you may be a part of even if the community is not exclusive to where you live. you can customize a lot of things in discord and the learning curve is pretty easily grasped!

Cons:

if you dont pay for discord Nitro, the voice chat with someone streaming can be a bit scuffed(pixelated, laggy). The price for discord Nitro is a bit higher than i like but imo it is worth it.

Margaret
Retired in Sri Lanka
Individual & Family Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Helpful tool for get an updates

5.0 10 months ago

Comments: The greatest tool to get updates and news from communities. Best for gamers too.

Pros:

Discord is a helpful tool for me. Because I can get help or updates about different things like gardening tricks, news around the world, and more. Using the Discord app is saving time and receiving all notifications on time. Chatting with others also helps others and I get to know unknown things. Also, I have to say for gamers, this is the perfect tool for you if you are looking to chat with others to get help.

Cons:

Nothing. Every feature in this tool is perfectly working for me.

Justin
Artist in Canada
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Robust App

4.0 last year

Pros:

Discord is easy to use, growing in popularity, and works across devices.

Cons:

Discord's paid features can hamper smaller communities from growing

Joaquin
Student in Mexico
Verified LinkedIn User
Accounting, Self Employed
Used the Software for: 2+ years
Reviewer Source

The best application for voice chat and to create communities

5.0 last year

Comments: It is an application that I use daily, as it has all the functions to communicate with my friends who live on another side of the world, I recommend using it 100%, it will not disappoint you.

Pros:

The speed for everything, it is an easy program to use, voice calls do not have lag or errors, the number of options you have to customize the channels, the addition of roles to keep order.

Cons:

There really is nothing that I dislike, just one complaint, because the prices for the membership are a little expensive, but you do not depend on having said membership for the application work.

Lautaro
Lautaro
HelpDesk N1 in Argentina
Verified LinkedIn User
Computer & Network Security, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Ultimate Communication App for Gamers and Communities

4.0 2 years ago

Comments: Discord is a versatile communication platform that has rapidly gained popularity in recent years. As a gamer, I've found it to be an invaluable tool for connecting with other players and staying up-to-date on gaming news and events. However, Discord's appeal extends far beyond the gaming community, with users from all walks of life utilizing the platform to connect with friends, family, and colleagues.Overall, my experience with Discord has been overwhelmingly positive. Its user-friendly interface, robust features, and versatile functionality make it a top-notch communication platform that I would highly recommend to anyone looking to connect with others online.

Pros:

One of the standout features of Discord is its ease of use. The platform is intuitive and user-friendly, with a sleek and modern interface that makes it easy to navigate. The various channels and servers allow for easy organization and customization, making it simple to create and join communities of all types. Additionally, the platform's voice and video chat capabilities are top-notch, providing a high-quality and reliable communication experience.Another key strength of Discord is its versatility. The platform's integrations with other apps and services allow for seamless use across multiple platforms, making it easy to stay connected on the go. Additionally, the platform's wide range of features and customization options enable users to tailor their experience to their specific needs and preferences.

Cons:

Of course, no platform is perfect, and Discord is no exception. While the platform's community guidelines aim to create a safe and inclusive environment, instances of harassment and abuse can still occur. Additionally, the sheer volume of content on the platform can be overwhelming at times, and it can be difficult to filter out irrelevant or low-quality content.

Giuseppe
Cybersecurity Engineer in UK
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great app to connect with friends and strangers

5.0 last year

Comments: I've been using Discord for many years now, and it's hands down the best program for group voice and video calls.

Pros:

First of all, it's free (unless you pay for the premium version, which offers some extra features). Quality of voice and video calls is great. Creating new servers is very easy. It is also possible to add bots (and create new ones) to your server, which can greatly enhance your experience, such as music bots, and others. It's also possible to share your screen.

Cons:

The quality of the streams is not always great, even if you have a high bandwidth internet connection.

Busola
Manager in US
Education Management, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Lovely messaging for interracting with people

5.0 6 months ago

Pros:

I Love the opportunity to interract with people and that my son can interract with his friends

Cons:

Maybe we may need some more security to prevent bullying

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great product if trust and safety does not ban you for no reason

4.0 2 years ago

Comments: Amazing platform but there trust and safety has issues

Pros:

It is big it is easy to grow and people trust the platform also most servers are cool

Cons:

Lots of hackers and there Trust and Safety are fully corrupt and might even ban you for looking at them wrongly

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