---
description: Get detailed information about ConnectWise RMM and how it can help you meet your business needs. Learn more about ConnectWise RMM price, benefits, and disadvantages for businesses in Singapore.
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title: ConnectWise RMM Pricing, Cost & Reviews - Capterra Singapore 2026
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# ConnectWise RMM

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> ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation.
> 
> Verdict: Rated **4.2/5** by 72 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses ConnectWise RMM?

MSP, MSP+, TSP, VAR,
Managed Service Providers, Technology Service Providers, Value Added Resellers (of Technology)

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 72 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 3.7/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ConnectWise
- **Location**: Tampa, US
- **Founded**: 1982

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Belgium, Canada, Ireland, Luxembourg, Netherlands, New Zealand, United Kingdom, United States

## Features

- Alerts/Notifications
- Backup and Recovery
- Configuration Management
- Dashboard
- Event Logs
- IT Asset Tracking
- Inventory Management
- Issue Management
- Maintenance Scheduling
- Patch Management
- Performance Metrics
- Real-Time Monitoring
- Remote Access/Control
- Remote Monitoring & Management
- Reporting & Statistics
- Self Service Portal
- Server Monitoring
- Third-Party Integrations

## Integrations (10 total)

- Acronis Cyber Backup
- Auvik
- BrightGauge
- ConnectWise CPQ
- ConnectWise PSA
- IT Glue
- Ninite Pro
- OpenText Core DNS Protection
- ScreenConnect
- SentinelOne

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Monitoring and Management Software](https://www.capterra.com.sg/directory/31715/remote-monitoring-and-management-software/software)

## Related Categories

- [Remote Monitoring and Management Software](https://www.capterra.com.sg/directory/31715/remote-monitoring-and-management-software/software)
- [Network Monitoring Tools](https://www.capterra.com.sg/directory/30019/network-monitoring/software)
- [IT Service Software](https://www.capterra.com.sg/directory/30672/it-service/software)
- [IT Software](https://www.capterra.com.sg/directory/10001/it-management/software)
- [MSP Software](https://www.capterra.com.sg/directory/30921/msp/software)

## Alternatives

1. [N-central](https://www.capterra.com.sg/software/13803/n-central) — 4.2/5 (253 reviews)
2. [Cove Data Protection](https://www.capterra.com.sg/software/163343/backup-and-recovery) — 4.6/5 (373 reviews)
3. [N-sight RMM](https://www.capterra.com.sg/software/163344/n-sight) — 4.3/5 (197 reviews)
4. [Syncro](https://www.capterra.com.sg/software/207618/syncro) — 4.6/5 (148 reviews)
5. [SuperOps](https://www.capterra.com.sg/software/1017782/superopsai) — 4.6/5 (65 reviews)

## Reviews

### "Amazing RMM tool" — 5.0/5

> **Erick** | *10 December 2025* | Computer Networking | Recommendation rating: 9.0/10
> 
> **Pros**: Very quick and smart remote management monitoring software. I use this a lot to perform work (troubleshooting) \& prevent client disruption or identify problems quickly.
> 
> **Cons**: Pricing does punish you but does make your life easier in terms of work. In addition, the UI could also be improved.
> 
> My overall experience was great \& ConnectWise RMM makes it simple to analyze issues regarding to PC in the monitoring software. I had no issues installing the RMM tool \& providing great CS to clients in reach.

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### "The logical next step from ConnectWise to replace Automate" — 4.0/5

> **Verified Reviewer** | *14 April 2026* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: What I like most about ConnectWise RMM is the simplicity of the web page to manage the devices. It is easily accessed via any browser and is pretty intuitive to use.
> 
> **Cons**: What I like least about ConnectWise RMM is that the product is still very much under development. That is both a good and a bad thing because stuff gets added regularly but some features that Automate RMM had are still lacking.

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### "I give it a B" — 3.0/5

> **Adam** | *8 September 2025* | Information Technology & Services | Recommendation rating: 5.0/10
> 
> **Pros**: I think the dashboard is nicely laid out. It gives me good filtering options to narrow down groups of PC/Server over various customers.
> 
> **Cons**: I don't like when things are available to use in the menu, but are broken and deemed unsupported. Small things like 'Scheduling a reboot with a popup for the end user' have been broken for over a year, but available to try and use in the interface. Let's get that simple thing fixed\!
> 
> It's been ok, there are some granularities missing, especially around patching. Being able to recall patches, or individually push a single patch a specific customer only are pretty large oversights in terms of functionality. The entire patching process needs an overhaul so that we can more easily/accurately patch across varying customers with varying schedule needs.

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### "18-month in and going strong." — 4.0/5

> **Joel** | *29 August 2025* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: We transitioned from Labtech to CW RMM 18 months ago.  The ability to remotely manage and support people on their devices continues to be excellent. We make heavy use of fields like Friendly names and last contact, last reboot, along with the enhanced access to the "backstage" to connect to devices without disrupting the enduser.  While it is has taken time to rebuild deployment and reporting scripts, that feature is crucial to ongoing support. In addition, the "single pane of glass" approach to all inventory, patching, vulnerability scanning is beneficial for those tapping into the full license stack.
> 
> **Cons**: We just started evaluating the new vulnerability scanning service and moving from identification of vulnerability to remediation is not as seamless as we would hope. Also, it would be great to have the "last contact" field visible in the devices view (we have to pull a report to get that data currently).
> 
> CW RMM provides an upgrade in functionality from Labtech and the integration into the overall CW ecosystem.  However, not all of the new services are "fully backed" so we are looking forward to seeing things like vulnerability scanning improve over time.

-----

### "ConnectWise - A refresh review" — 4.0/5

> **Charles** | *8 September 2025* | Computer Networking | Recommendation rating: 5.0/10
> 
> **Pros**: Installing agents was somewhat easy, the platform is easy to use for the monitoring of client devices and the integration with other products is good.
There are quite a lot of different alerting configuring that can be setup wither that be simple of complex, remote access via Screen Connect is fast.
> 
> **Cons**: No pricing for MSP's to lookup if we wanted to setup new services, we have to go through an account manager first.
> 
> A positive experience so far, their Tech Advantage service is a great addition of you don't have the time or just require a little more help.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1021795/connectwise-rmm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/239557/ConnectWise-RMM/> |
| en-AE | <https://www.capterra.ae/software/1021795/connectwise-rmm> |
| en-AU | <https://www.capterra.com.au/software/1021795/connectwise-rmm> |
| en-CA | <https://www.capterra.ca/software/1021795/connectwise-rmm> |
| en-GB | <https://www.capterra.co.uk/software/1021795/connectwise-rmm> |
| en-IE | <https://www.capterra.ie/software/1021795/connectwise-rmm> |
| en-IL | <https://www.capterra.co.il/software/1021795/connectwise-rmm> |
| en-IN | <https://www.capterra.in/software/1021795/connectwise-rmm> |
| en-NZ | <https://www.capterra.co.nz/software/1021795/connectwise-rmm> |
| en-SG | <https://www.capterra.com.sg/software/1021795/connectwise-rmm> |
| en-ZA | <https://www.capterra.co.za/software/1021795/connectwise-rmm> |
| fr | <https://www.capterra.fr/software/1021795/connectwise-rmm> |
| fr-BE | <https://fr.capterra.be/software/1021795/connectwise-rmm> |
| fr-CA | <https://fr.capterra.ca/software/1021795/connectwise-rmm> |
| fr-LU | <https://www.capterra.lu/software/1021795/connectwise-rmm> |
| nl | <https://www.capterra.nl/software/1021795/connectwise-rmm> |
| nl-BE | <https://www.capterra.be/software/1021795/connectwise-rmm> |

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