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What Is Fiverr Workspace?

Fiverr Workspace (formerly AND.CO) is a business management software designed to help freelancers, solopreneurs, entrepreneurs, studios and so on, save time on running their business.

With its entire suite of features, Fiverr Workspace solves many of the problems that plague the modern freelancer. Its your one-stop-app for proposals, contracts, projects, time tracking, invoicing, scheduled invoicing, payments, recurring payments, task management, income & expense tracking and reporting.

Who Uses Fiverr Workspace?

Freelance Designers, Freelance writers, Freelance developers, Freelance Marketers, Freelance Photographers, Self Employed, Entrepreneurs, Small Business Owners, Digital Nomads, & Hustlers

Fiverr Workspace Software - Online invoices sent from anywhere
Fiverr Workspace Software - Manage time tracking
Fiverr Workspace Software - User friendly reports

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Reviews of Fiverr Workspace

Average score

Overall
4.7
Ease of Use
4.7
Customer Service
4.7
Features
4.6
Value for Money
4.7

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
77%
4
21%
3
2%
2
0%
Chloe
Chloe
Owner in UK
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Absolutely love this product!

5.0 6 years ago

Comments: Brilliant experience with this software. The more I use it, the more I fall in love with it. It has significantly reduced the time I spent working on "tedious" business tasks such as accounts and invoicing. It's helped to streamline my processes and I'm looking forward to seeing what new features they come out with in the future.

Pros:

As a freelancer, AND CO provides everything I need - from proposals, to time tracking and accounts. I provide services that are generally paid for on a month by month ongoing basis. I found it incredibly difficult to find a simple to use software that provided a monthly subscription direct debit option for clients, when I found out AND CO had this it really sealed the deal for me. I started using this software for the accounts side of things and didn't use it for much else at first. This wasn't any fault of AND CO's it just wasn't something I really looked into at the time. I then started using AND CO to send proposals and get contracts signed for existing clients. It's so simple to do and I can set up a monthly direct debit in seconds. The income from this is then automatically added into my accounts software and any reoccurring monthly outgoings such as my phone bill are also logged automatically every month if you set it to do this. This means, all I have to add into my accounts each week are any "one off" expenses I may have accumulated during the week. This has decreased the amount of time I have spent working on little things like accounts significantly. Also, the customer service is wonderful. Honestly, couldn't offer more thanks to everyone at AND CO who have tolerated my constant question asking!

Cons:

My only negative about this software for me, is that in the proposals section, there is no option to create a template proposal but I know this is something the team are working on which is great!

Fiverr Response

5 years ago

Heyo Chloe, thanks for your review! Awesome to hear that we provide everything you need - and that our Subscriptions feature has made such a difference for you! We've recently implemented a feature I think you'll like: you can now re-use existing Proposals, meaning templates are now possible. Woo-hoo! If anything else comes to mind, please do not be a stranger and head right on over to our in-app Support Chat. We want to do everything we can to help!

Verified Reviewer
Verified LinkedIn User
Graphic Design, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

New user but very pleased!

5.0 4 years ago

Comments: Overall, my experience has been positive. I am happy I switched over and have intentions of staying put!

Pros:

And.co caught my eye because I was in search of a new system for my business. I wanted a simple system that was robust. I needed to be able to track time, submit proposals and contracts, and be able to print out reports as needed. And.co was able to do all of that for me. I came from a system that charged me based off of how many clients I have (which is ridiculous for a freelancer). And.co doesn't do that. I have the ability to have unlimited clients for a cheaper rate than the old system I was using. I am excited to see what other improvements they make. It's a great system for a freelancer!

Cons:

Nothing has been a deal-breaker so far. There were a few things I needed to reach out to customer support about but they were prompt in their reply and were very helpful. I think the only thing I would probably suggest is offering an option to be able to automatically round up tickets to the nearest 1/4 hour mark. I have always billed by the quarter-hour but now have to manually adjust the time before I invoice (which is a pain). My old system had an option I could turn on and it would automatically round up the timer to the nearest quarter hour once it was stopped.

Fiverr Response

4 years ago

Hey There, We are so happy you have joined us and thank you for the review. Glad to hear that you like our time tracking, proposals, contracts and reporting features as well as our unlimited clients feature on our Pro plan. We are always open to feedback and you can reach out to us with any suggestions anytime right in the app via our support chat. Jodi*

Megan
Graphic & Web Designer in US
Design, Self Employed
Used the Software for: 1+ year
Reviewer Source

Used to Love And.Co, but They've Changed

2.0 4 years ago

Comments: Two years ago no competitor was offering the breadth of features that AND.CO offered for free. It felt like someone out there was finally rooting for me as a newly started out freelancer, rather than charging hefty fees (ahem, Bonsai at $16/month billed annually). I began to worry when I read that AND.CO was bought by Fiverr roughly a year ago. Press releases said nothing would change, therefore the software would remain free. A few months later the free account only allowed for 1 active client, which is workable if you archive clients you don't need right away. They created 1 alternative Pro plan that costs a whopping $18/month billed annually. AND.CO still had a lot of great features and I loved the customer service so I cut my losses and started archiving and unarchiving clients. May 2020—COVID-19 has put available work at an all-time low for many freelancers. Self-employed workers have endured over a month of no unemployment benefits and are just now getting some relief (if they can manage to successfully apply and meet the requirements). AND.CO chooses this time to inform me that you can no longer unarchive archived clients on the free account. Basically you can only have 1 client, which makes the free account useless for most. I'm disgusted, I thought they cared more about their users. This was such a hard blow I switched to Harvest the same day I got the email. If you truly care about supporting freelancers, don't start making them shell out money during a pandemic!

Pros:

I loved the clean, modern user interface. It is a bit glitchy sometimes but was still really nice to work in. Before AND.CO I was doing all of my invoices manually and it was not working out well. AND.CO put all of my client info and time tracking in one place, allowed me to finally process credit cards, and manage invoices efficiently. It was a godsend when I first found it, but then it was bought out.

Cons:

The only feature AND.CO lacked for me at first was a place to take down client notes during meetings. My client notes were the only things not organized somehow within AND.CO. I sent them a feature request for it and after some time it was accepted and implemented. I had never had a company actually listen to my feedback and that felt amazing. The only glitch I've experienced with the software features themselves has been in the Terms section under Projects. I add Product Services (ex: Logo Design, Website Design) and set their rates of pay and then track time in the Project and label the tracked time with those Services but when I go to invoice the Project it doesn't properly show how many hours were tracked under each Service. I can send an invoice anyway, but I'd much rather show the client what the hours they are paying for went into.

Fiverr Response

4 years ago

Hey Megan, Thanks for your review and glad we were able to implement your feature request for client notes. Regarding invoicing time tracked, I would love to help guide you on how you can add time tracked hours to your invoice for each service and you can reach us directly via the in app support chat tab anytime. Also thanks for your detailed feedback regarding our Free Plan and Paid Pro Plan, We know these are difficult times across the board, but we at AND.CO continue to invest in the product to make it as useful and helpful to freelancers globally. I want to highlight that we offer a free plan which you can use with one client for free for as long as you like, otherwise you can unlock unlimited clients by upgrading to AND.CO Pro and we would be more than happy to help personally if you reach out to us in the support chat tab. :)

Zach
Business Owner/Web Developer in US
Marketing & Advertising, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Great Software for Freelancers

5.0 5 years ago

Comments: It has really helped us see the whole picture from starting with a client through to the final invoice and then being able to track our income and expenses. Other than being a full on CRM (which I am not asking for) it really does have everything we use in one place. That is really the best part. I got this program before the "Pro" feature where there was everything available and no restriction to number of active clients, so it was a little rough to adjust to the suddenly this program that you have been using and getting used to is now going to cost you money. But it has been worth the money that we have spent, so not really a problem, just a (very) minor inconvenience.

Pros:

It has so many features in one place. Proposals and contracts along with invoicing and accounting features to be able to take a project from start to finish with a client.

Cons:

Switching between lists to keep different clients/projects organized can sometimes get tricky, but that may just be me losing track of which list I am in.

Fiverr Response

4 years ago

Hey Zach, This is amazing! Thank you for taking the time to review us! We are so glad that AND.CO Helps with Start to finish when it comes to proposals to payments. Regarding switching between lists I would be more than happy to help with the best workflows and you can reach us anytime right in the app via the in app support chat tab. Jodi*

Sharon
CEO in US
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

I am totally hooked on AND CO!

5.0 5 years ago

Comments: I have been using AND CO's free version for a couple of years now. I was a little concerned when they started charging for the software, but the monthly subscription is well worth the many improvements I've seen since I started paying. Their support team is the best! Not only are they fast and responsive, they are always friendly and willing to answer my many questions. I would recommend AND CO to any freelancer who is looking for an accounting and project management system.

Pros:

It is so easy to create proposals and contracts. I have one client with an ongoing contract for over a year, and they are very happy with my invoices. They usually pay within 24 hours or less.

Cons:

Time tracking is a little clunky. Converting timesheets to invoices needs a little work also.

Fiverr Response

5 years ago

Hey Sharon , Thank you very much for sharing your review, we are so thrilled to hear that it is so easy to create proposals and contracts with AND CO and for the awesome feedback regarding our customer support team, thank you so much! I would love to help with invoicing and time tracking anytime and If you ever need anything at all please reach out to us via the in-app support chat tab directly, your chief operators have got your back day and night! *Jodi