---
description: Get detailed information about Swiftlane and how it can help you meet your business needs. Learn more about Swiftlane price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swiftlane Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Visitor Management Software](/directory/10020/visitor-management/software) > [Swiftlane](/software/1021069/swiftlane)

# Swiftlane

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> Swiftlane is a cloud-based access control and intercom system with mobile access, face recognition, and voice unlock for buildings.
> 
> Verdict: Rated **4.6/5** by 108 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Swiftlane?

Multifamily residential, offices, commercial real estate, apartment buildings, and condominium associations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 108 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.6/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Swiftlane
- **Location**: San Francisco, US
- **Founded**: 2019

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Badge Management
- Contact Management
- Real-Time Monitoring
- Security Management
- Self Check-In/Check-Out
- Visitor Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- Chat

## Category

- [Visitor Management Software](https://www.capterra.com.sg/directory/10020/visitor-management/software)

## Related Categories

- [Visitor Management Software](https://www.capterra.com.sg/directory/10020/visitor-management/software)
- [Physical Security Software](https://www.capterra.com.sg/directory/30595/physical-security/software)

## Alternatives

1. [Archie](https://www.capterra.com.sg/software/1023304/archie) — 4.8/5 (88 reviews)
2. [Vizito](https://www.capterra.com.sg/software/147970/vizito) — 4.7/5 (169 reviews)
3. [The Receptionist for iPad](https://www.capterra.com.sg/software/133191/the-receptionist-for-ipad) — 4.8/5 (328 reviews)
4. [Mygate](https://www.capterra.com.sg/software/212555/mygate) — 4.7/5 (63 reviews)
5. [Visitly](https://www.capterra.com.sg/software/179358/visitly) — 4.5/5 (48 reviews)

## Reviews

### "Swiftlane is a great modern door entry and security system" — 5.0/5

> **Jay** | *21 May 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: This is about the support...which was great. Quick follow up when I had submitted a feature request and let me know how I could accomplish the need now without a product change.
> 
> **Cons**: • Charges monthly or yearly (a small amount) for some advanced features.
• Did not understand before purchase exactly what (minor) system add-ons we needed to keep working when the internet was down.
> 
> We got the door entry system a few months ago and it has been working well as both a user and an admin. A few disconnections and reboots when first installed but working great now.

-----

### "Great Product" — 5.0/5

> **Adam** | *18 May 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: I really like the Management and Resident interface.  The facial recognition and video features are a plus.
> 
> **Cons**: They go down and need to be reset more often than ButterflyMx's.  I am not sure why but would love that to be fixed.
> 
> I have had an overall great experience with Swiftlane. I like the interface and new video security feature.

-----

### "Lousy Product and Sub-Par Customer Service" — 1.0/5

> **Orly** | *17 May 2026* | Construction | Recommendation rating: 0.0/10
> 
> **Pros**: Outdoor panel looks reasonably ok and easy to use. 
The capacity to add/remove/edit users and choose different access points is good. But nothing that other products are not providing.
> 
> **Cons**: The system is unreliable and needs to be re-set very often. If we can have 2 months with no problems to access the building or access points we are lucky. 
On top of this, customer service is as inefficient and inconsiderate as customer service can be. It took months of complaining about the constant need to re-set the system until it completely failed and then a month to solve the problem. This is neither safe nor fair for a building entry system.
> 
> The system look ok and has a potential to provide good service however, a product that cannot survive more that 3 months without a trouble, as well as sub-par customer service make this product expensive and not worth the investment.

-----

### "Swiftlane Experience" — 4.0/5

> **Danny** | *24 March 2026* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: I like several features of swiftlane: Overall, its easy to use, it didnt take long to get used to the interface once we had it installed. It is easy to set up specific codes for visitors and track when someone has used them. I like that you can unlock your door from your phone, see who you are letting in, and my partner can be alerted as well.
> 
> **Cons**: There have been some instances where we've had a frozen Swiftlane screen and no one could get in the building until it was fixed. Customer support does respond quickly, but it can take five to ten minutes to get the issue solved. It has not happened a lot, more in extreme cold weather.
> 
> Overall the experience has been really good\! I appreciate all of its features (i.e. customization, ease of use).  With continued software updates Im hopeful all the bugs will be worked out so things run seamlessly.

-----

### "Preferred Cloud Intercom system" — 5.0/5

> **Karl** | *14 June 2026* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: Smooth software, responsive team, and easy setup for new users.  I own a small business and hav ehad the chance to compare Swiftlane with others and prefer this interface.
> 
> **Cons**: I don't have any true issues, as if anything comes up the team is quick to help troubleshoot.  One of my feature requests was video review of each entry and this feature was recently added, albeit with a cost.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1021069/swiftlane)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/238723/Swiftlane/> |
| en-AE | <https://www.capterra.ae/software/1021069/swiftlane> |
| en-AU | <https://www.capterra.com.au/software/1021069/swiftlane> |
| en-CA | <https://www.capterra.ca/software/1021069/swiftlane> |
| en-GB | <https://www.capterra.co.uk/software/1021069/swiftlane> |
| en-IE | <https://www.capterra.ie/software/1021069/swiftlane> |
| en-IL | <https://www.capterra.co.il/software/1021069/swiftlane> |
| en-IN | <https://www.capterra.in/software/1021069/swiftlane> |
| en-NZ | <https://www.capterra.co.nz/software/1021069/swiftlane> |
| en-SG | <https://www.capterra.com.sg/software/1021069/swiftlane> |
| en-ZA | <https://www.capterra.co.za/software/1021069/swiftlane> |

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