--- description: Get detailed information about Neon CRM and how it can help you meet your business needs. Learn more about Neon CRM price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Neon CRM Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Membership Management Software](/directory/20045/membership-management/software) > [Neon CRM](/software/102088/neoncrm) # Neon CRM Canonical: https://www.capterra.com.sg/software/102088/neoncrm Page: 1 / 26\ Next: [Next page](https://www.capterra.com.sg/software/102088/neoncrm?page=2) > Neon CRM is the integrated nonprofit relationship management platform for building the personal connections that drive growth. > > Verdict: Rated **4.3/5** by 620 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Neon CRM? Neon CRM empowers small to midsize nonprofits to make and maintain personal connections that drive growth by unifying supporter data and automating outreach. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 620 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Neon One - **Location**: Chicago, US - **Founded**: 2000 ## Commercial Context - **Starting Price**: US$99.00 - **Pricing model**: Flat Rate - **Pricing Details**: Neon CRM serves everything from smaller nonprofits and associations just getting started to well-established organizations with a long history of service that are in desperate need of upgrading to a high-functioning, accessible database that integrates directly with their website. With a very competitive monthly subscription model and many one-time set up options, Neon CRM is priced to fit any nonprofit or association's budget. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Alumni Management - Application Management - CRM - Campaign Management - Communication Management - Contact Database - Contact Management - Donor Management - Dues Management - Electronic Payments - Email Marketing - Event Management - Event Scheduling - Forms Management - Fundraising Management - Grant Management - Member Database - Member Directory - Member Portal - Member Types - Membership Management - Mobile Access - Online Giving - Payment Processing - Pledge Management - Receipt Management - Recurring Giving - Registration Management - Reporting & Statistics - Self Service Portal - Social Media Integration - Time Tracking - Volunteer Management - Website Management ## Integrations (19 total) - Chariot - ClickBid - Constant Contact - Cuseum - Double the Donation - Eventbrite - Giving Docs - Higher Logic Thrive - Intuit Mailchimp Email Marketing - Microsoft Excel - PayPay - QuickBooks Free - QuickBooks Online - QuickBooks Online Advanced - Squarespace ... and 4 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Membership Management Software](https://www.capterra.com.sg/directory/20045/membership-management/software) ## Related Categories - [Membership Management Software](https://www.capterra.com.sg/directory/20045/membership-management/software) - [Fundraising Software](https://www.capterra.com.sg/directory/20047/fundraising/software) - [Association Management Software](https://www.capterra.com.sg/directory/30113/association-management/software) - [Donation Management Software](https://www.capterra.com.sg/directory/30548/donation-management/software) - [Charity Software](https://www.capterra.com.sg/directory/30805/nonprofit/software) ## Alternatives 1. [DonorPerfect](https://www.capterra.com.sg/software/2698/donorperfect-fundraising-software) — 4.5/5 (1482 reviews) 2. [Givebutter](https://www.capterra.com.sg/software/172048/givebutter) — 4.8/5 (872 reviews) 3. [Bloomerang](https://www.capterra.com.sg/software/131207/bloomerang) — 4.7/5 (1287 reviews) 4. [Blackbaud Raiser's Edge NXT](https://www.capterra.com.sg/software/198986/blackbaud-raiser-s-edge-nxt) — 4.2/5 (418 reviews) 5. [Glue Up](https://www.capterra.com.sg/software/134209/glue-up) — 4.5/5 (198 reviews) ## Reviews ### "Great Time Saver" — 5.0/5 > **Miranda** | *13 August 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I enjoy that Neon is moving towards being an all in one software solution for our constituent needs. I appreciate the workflows that enable my team to concentrate on other tasks and ensures a great donor experience. > > **Cons**: The reporting while expansive, is cumbersome. I would rather just be able to grab any and all information that I wish when creating a custom report rather than having to find one that has the information I want and customizing it. I would like to have a sign-in kiosk future for volunteers and for it to print name tags for them that includes their names and role. I would also like to be able to create a recurring volunteer opportunity rather than having to create a new one each time. > > Neon has continued to grow and make enhancements based on user input. I appreciate that we can save money by utilizing one software to handle our donor needs rather than using multiple platforms. ----- ### "Neon CRM has been great\!" — 5.0/5 > **Julia** | *5 March 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The customer support team that onboarded us was truly amazing to work with. The database and reporting system is very easy to use. > > **Cons**: Sometimes when I am setting up a new report, I can't get all the available columns that I might need in a report, but then I am able to find a workaround. Neon CRM is a robust system to work with, overall. > > It's been a reliable program to keep our donor database updated through the years. We went from keeping track of our donors in an Excel sheet to using Neon CRM, and it has helped us keep better track of our growing donor community. ----- ### "Works well enough" — 3.0/5 > **Amanda** | *13 February 2026* | Nonprofit Organization Management | Recommendation rating: 5.0/10 > > **Pros**: Fairly user friendly - good built in onboarding materials. One place to keep all information and event registrations. Pre-existing reports are nice, though I would like to be able to create more custom reports for our orgs specific needs. > > **Cons**: Feels clunky compared to other CRMs I have used. Quite basic, does not allow for as much customization of reports and fields as I would like. Also would like more ability to work directly in the CRM with my fellow development and communications colleagues. Donor profile pages are very disjointed and messy - I have to dig to find the info I need as it is spread across different tabs and not all of the categories are easily accessible to run in reports which is a real pain as I have to make a report and then go into the individual donor profiles to find the additional info I need and enter it manually. > > I've used a few different CRMs while working in nonprofits and I'd say Neon is in the middle of the pack. It can be clunky and cumbersome to work with - not the most intuitive but once you become familiar with the platform it does what we need it to as a small non-profit. Would prefer the donor profile pages and reports to be cleaner and more directly linked for easier use but I can flip back and forth or open teh database in multiple windows to be able to coordinate info so can easily work around the limitations with a couple of extra steps. ----- ### "A Major Step Forward for Our Nonprofit Operations" — 5.0/5 > **Kaitlyn** | *14 February 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: NeonOne has been a major improvement for us at the Napa County Historical Society. Its pricing is fair and scalable to our yearly profit, making it well suited for small nonprofits like us. NeonOne makes donor and membership management straightforward and efficient, both within the CRM and through its integration with the website, they work well together so we can better plan events and guide our growing membership. This has streamlined our workflows and with a very small staff, has saved us a lot of time to focus on our mission. Customer service has been consistently strong. The support team was fantastic during setup, and the ongoing trainings and resources have been very helpful for our staff. Overall, our entire team enjoys using NeonOne, and it has been a significant step forward in improving our operations and capacity as a nonprofit. > > **Cons**: One area for improvement is the website functionality. We would love to see more flexibility with spacing and image placement, as well as stronger integration between the website and membership and donation forms. Enhancing these features would make it easier to create more customized pages and provide a smoother experience for both staff and supporters. > > Overall, our experience with the NeonOne CRM has been extremely positive. Since implementing the system, our fundraising efforts have become more successful, with clearer tracking, better donor insights, and more efficient campaign management. The tools available within NeonOne have helped us be more strategic and confident in how we approach fundraising. Email campaigns are also significantly easier to manage and more effective. We are able to reach more of our members and constituents, communicate more consistently, and tailor messages in ways that feel intentional rather than overwhelming. Combined with improved donor and membership management, NeonOne has strengthened our ability to engage our community and support our mission. ----- ### "NeonCRM is a solid customer management tool and more\!" — 5.0/5 > **Judy** | *17 February 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: NeonCRM offers the core functions we need to manage our non-profit. In particular managing donors, events/classes plus reporting. The built in security provides us the confidence that payment processing is secure. Neon's customer support is top notch. It's easy to launch a new fundraising campaign and track the results. The overall user interface is easy to use and very intuitive. We also use NeonPay which provides a seamless link for payment processing. The QBO sync works very well and provided you set up your mapping to match your books it makes updating your accounting records very easy. Although we don't use all the functions of NeonCRM is is good value for the money. On top of that NeonOne provides many webinars and online guides to help you manage the database and get the most of the various features it offers. > > **Cons**: Not being able to exclude payment processing fees from donor reports and statistics. These fees impact the results and distort the statistics. We are hopeful that the new events module will be as good as the legacy events and that it will be easier to distinguish between performance events and classes. > > Overall our experience with NeonCRM has been very positive. We have been using NeonCRM for almost 13 years and it has changed a lot over that time period. Neon is constantly updating the features, look and feel of the software to improve the user experience. They are very supportive and open to feedback from the Neon community. ----- Page: 1 / 26\ Next: [Next page](https://www.capterra.com.sg/software/102088/neoncrm?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/102088/neoncrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data