---
description: Get detailed information about Operata and how it can help you meet your business needs. Learn more about Operata price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Operata Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [Operata](/software/1018049/operata)

# Operata

Canonical: https://www.capterra.com.sg/software/1018049/operata

> Service monitoring \& assurance for cloud contact centers
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Operata

## Commercial Context

- **Starting Price**: A$3,000.00
- **Pricing model**: Usage Based
- **Pricing Details**: Inc. 750,000 mins
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Argentina, Australia, Bolivia, Brazil, Canada, Chile, Colombia, Ecuador, Falkland Islands, France, French Guiana, Germany, Guyana, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Paraguay and 10 more

## Features

- Agent Interface
- CRM
- Call Center Management
- Call Monitoring
- Call Reporting
- Customizable Dashboard
- Data Connectors
- Data Import/Export
- Data Visualization
- Multiple Data Sources
- Performance Metrics
- Quality Management
- Real-Time Reporting
- Reporting/Analytics
- Visual Analytics

## Integrations (4 total)

- Amazon Connect
- CXone Mpower
- GENESYS
- ServiceNow

## Category

- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)

## Related Categories

- [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software)
- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Reporting Tools](https://www.capterra.com.sg/directory/30053/reporting/software)
- [Business Intelligence Tools](https://www.capterra.com.sg/directory/23/business-intelligence/software)
- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [ActivTrak](https://www.capterra.com.sg/software/135366/activtrak) — 4.5/5 (577 reviews)
3. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [inconnect](https://www.capterra.com.sg/software/164772/omnichannel) — 3.9/5 (19 reviews)
5. [Microcall](https://www.capterra.com.sg/software/128915/microcall) — 4.6/5 (18 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1018049/operata)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/235602/Operata/> |
| en-AE | <https://www.capterra.ae/software/1018049/operata> |
| en-AU | <https://www.capterra.com.au/software/1018049/operata> |
| en-CA | <https://www.capterra.ca/software/1018049/operata> |
| en-GB | <https://www.capterra.co.uk/software/1018049/operata> |
| en-IE | <https://www.capterra.ie/software/1018049/operata> |
| en-IL | <https://www.capterra.co.il/software/1018049/operata> |
| en-IN | <https://www.capterra.in/software/1018049/operata> |
| en-NZ | <https://www.capterra.co.nz/software/1018049/operata> |
| en-SG | <https://www.capterra.com.sg/software/1018049/operata> |
| en-ZA | <https://www.capterra.co.za/software/1018049/operata> |

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