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Symplectic Grant Tracker

Symplectic Grant Tracker

What Is Symplectic Grant Tracker?

Symplectic Grant Tracker delivers effective, impactful grants management for research funding organisations. With 15+ years of streamlining the management and administration of grant-making, we specialise in empowering mission-driven organisations to make strategic funding decisions.

Designed from the outset to meet research funding needs, Grant Tracker includes features to assist applicants, reviewers, committees and funders and help them to work efficiently and effectively across the grants

Who Uses Symplectic Grant Tracker?

Symplectic Grant Tracker serves a community of research organisations, grant-making organisations, researchers. Our clients include universities, consortia, specialist research institutes and funders.

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Reviews of Symplectic Grant Tracker

Average score

Overall
4.4
Ease of Use
4.0
Customer Service
4.8
Features
4.4
Value for Money
4.5

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
40%
4
60%
Geraldine
Head of Research Funding in UK
Research, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Future focussed grant management solutions provider

5.0 4 years ago

Comments: CC Grant Tracker is in an incredibly collaborative and future focussed systems provider who work closely with its customers to develop solutions. As well as providing around the clock support for users, they host user groups and deliver webinars which users find very useful. They have built a fantastic community around the product meaning you get more than database for your grant management needs. They facilitate access to similar users, providing you with the opportunity to share ideas and learnings with others. This has been invaluable. The ability to integrate with other tools/products is a major plus. CC Grant Tracker regularly invites feedback from users on its future roadmap, allowing input on the direction of travel to ensure the produce meets everyone's needs.

Pros:

We have found Grant Tracker to be an incredibly versatile system that has grown and evolved with our requirements over the years and continues to do so. As a research funder, we always want to ensure that the application process is as simple as possible for researchers to use so they spend less time on administrative tasks and more time on science. Grant Tracker has delivered on this with feedback from applicants indicating that they find it easy and intuitive to use. Reviewers and committee members alike also find it user-friendly. This is important factor for us in order to maintain relationships with high level stakeholders. From an administrator’s point of view, the system supports end-to-end management of the grant lifecycle - application, peer review, contracts and progress reporting. As our external users find it easy to use, we spend little time supporting them.

Cons:

Absence of user manuals to help train new staff was a little bit tricky within a small team. However, CC Grant Tracker has an amazing support team who fill this gap. They are always on hand to answer questions from new and existing staff who always feel well supported.

Jeanne
Director of Business Affairs for Science Education in US
Philanthropy, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Very Satisfied with Grant Tracker

5.0 4 years ago

Comments: It took us a couple of years to find and select Grant Tracker. We are thoroughly satisfied. It has met all of our specifications.
If starting the search today, we would select Grant Tracker again.

Pros:

Strong and creative support from CCT project management and development staff Easy access to support services – even from the US Cost effective licenses and fees Flexible – can be configured for pre and/or post award use Hearty – little to no unplanned downtime

Cons:

Lengthy implementation when migrating from a completely customized product Not completely intuitive – requires 100% of one full-time employee manager Software that addresses US audit sensitivities still evolving

Evangelia
Grants System Officer in Netherlands
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

CC Grant Tracker Review 2020

4.0 4 years ago

Comments: CC Grant Tracker meets the organisation’s demands and needs in a very compensatory level. The collaboration so far is excellent and we expect the new improved version of the system.

Pros:

CC Grant Tracker provides a system which is fully operational and it covers almost every function and task from simple to complex for grants management. It supports almost every aspect that our organisation requires, from the call preparation, proposal submission, meeting preparation, application review, submission of mid-term and final reports, mass and automate e-mails and more. The system’s environment is well organized with a number of automated functions and tasks. It also provides all the data of each and every grant phase. Moreover, the support is considered impeccable, with weekly-base meetings and constant and direct briefing of all pending issues as well as on the design of new functions that are required by personalizing the system for the organization.

Cons:

A major drawback of the system is the lack of settings to customise export data beyond the data from the search filters. It would be very useful if CC Grant Tracker could develop ways to make the system more flexible for customers with regards to monitoring/reports/data export. Although, CC technology has many international customers, the system appears based around the UK peer review system and way of working. The system time settings are based on UK time, which can be confusing for international or European applicants and organisations. Finally, the lack of a manual that will describe all the processes is a disadvantage too. Nevertheless, the helpdesk is really good with developers answer any question directly by explaining the functions of the system (which in some cases are very complex) while in case of errors, the rectification is immediate.

Simon
Head of Research Funding in Ireland
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great system for application management

4.0 4 years ago

Pros:

CC Grant Tracker is well designed to facilitate the management of research applications and grant funding. As a research funding organisation, we use this system to process and review large volumes of research proposals as it provides a straight forward and secure way for us to manage our grant funding activities.

Cons:

The capturing and reporting of outcomes and impact from the projects we manage through the system is a little tricky, particularly analysing the data at an aggregated portfolio level (however this is something that has been improving in recent years!).

Lynn
Director of Research in UK
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

2020 review of CC Grant Tracker

4.0 4 years ago

Pros:

Full grants management cycle software - we use it for processing grant applications, review, award, processing & paying claims, and monitoring of the grants

Cons:

As one of the original users of this software we now have some bespoke functionality that needs updating and brought in line with newer customers.

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