---
description: Get detailed information about Video Call Center and how it can help you meet your business needs. Learn more about Video Call Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Video Call Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Video Call Center](/software/1013368/video-call-center)

# Video Call Center

Canonical: https://www.capterra.com.sg/software/1013368/video-call-center

> Video-based customer service platform that helps businesses in the financial sector, healthcare, utilities and HR connect with clients.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Video Call Center?

Financial sector (banks and insurance companies)&#10;Utility providers&#10;Telecommunication companies&#10;Healthcare (Telemedicine)&#10;Human Resource&#10;Any company that provides customer service

## About the vendor

- **Company**: Abylon Software

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Hungarian, Romanian
- **Available Countries**: Hungary

## Features

- Call Center Management
- Call Logging
- Call Recording
- Call Routing
- Call Scripting
- Call Transfer
- Queue Management
- Reporting/Analytics

## Category

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews)
3. [Sobot](https://www.capterra.com.sg/software/1072329/Sobot) — 4.9/5 (92 reviews)
4. [Amazon Connect](https://www.capterra.com.sg/software/1017140/amazon-connect) — 4.5/5 (92 reviews)
5. [HoduCC](https://www.capterra.com.sg/software/156136/hoducc) — 4.6/5 (95 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1013368/video-call-center)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/software/1013368/video-call-center> |
| de-AT | <https://www.capterra.at/software/1013368/video-call-center> |
| de-CH | <https://www.capterra.ch/software/1013368/video-call-center> |
| en | <https://www.capterra.com/p/230553/Video-Call-Center/> |
| en-AE | <https://www.capterra.ae/software/1013368/video-call-center> |
| en-AU | <https://www.capterra.com.au/software/1013368/video-call-center> |
| en-CA | <https://www.capterra.ca/software/1013368/video-call-center> |
| en-GB | <https://www.capterra.co.uk/software/1013368/video-call-center> |
| en-IE | <https://www.capterra.ie/software/1013368/video-call-center> |
| en-IL | <https://www.capterra.co.il/software/1013368/video-call-center> |
| en-IN | <https://www.capterra.in/software/1013368/video-call-center> |
| en-NZ | <https://www.capterra.co.nz/software/1013368/video-call-center> |
| en-SG | <https://www.capterra.com.sg/software/1013368/video-call-center> |
| en-ZA | <https://www.capterra.co.za/software/1013368/video-call-center> |
| es | <https://www.capterra.es/software/1013368/video-call-center> |
| es-AR | <https://www.capterra.com.ar/software/1013368/video-call-center> |
| es-CL | <https://www.capterra.cl/software/1013368/video-call-center> |
| es-CO | <https://www.capterra.co/software/1013368/video-call-center> |
| es-CR | <https://www.capterra.co.cr/software/1013368/video-call-center> |
| es-DO | <https://www.capterra.do/software/1013368/video-call-center> |
| es-EC | <https://www.capterra.ec/software/1013368/video-call-center> |
| es-MX | <https://www.capterra.mx/software/1013368/video-call-center> |
| es-PA | <https://www.capterra.com.pa/software/1013368/video-call-center> |
| es-PE | <https://www.capterra.pe/software/1013368/video-call-center> |
| fr | <https://www.capterra.fr/software/1013368/video-call-center> |
| fr-BE | <https://fr.capterra.be/software/1013368/video-call-center> |
| fr-CA | <https://fr.capterra.ca/software/1013368/video-call-center> |
| fr-LU | <https://www.capterra.lu/software/1013368/video-call-center> |
| it | <https://www.capterra.it/software/1013368/video-call-center> |
| nl | <https://www.capterra.nl/software/1013368/video-call-center> |
| nl-BE | <https://www.capterra.be/software/1013368/video-call-center> |
| pl | <https://www.capterra.pl/software/1013368/video-call-center> |

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