---
description: Get detailed information about ADT Security and how it can help you meet your business needs. Learn more about ADT Security price, benefits, and disadvantages for businesses in Singapore.
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title: ADT Security Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Physical Security Software](/directory/30595/physical-security/software) > [ADT Security](/software/1012934/adt-security)

# ADT Security

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> Cloud-based solution that assists businesses with access control and risk management.
> 
> Verdict: Rated **4.5/5** by 17 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 17 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: ADT Security

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Category

- [Physical Security Software](https://www.capterra.com.sg/directory/30595/physical-security/software)

## Alternatives

1. [SmartRent](https://www.capterra.com.sg/software/205190/smartrent) — 4.5/5 (2 reviews)
2. [SALTO KS](https://www.capterra.com.sg/software/219193/salto-ks) — 3.1/5 (9 reviews)
3. [Video Insight](https://www.capterra.com.sg/software/92963/video-insight) — 4.1/5 (9 reviews)
4. [Lobibox](https://www.capterra.com.sg/software/1015385/lobibox) — 1.0/5 (1 reviews)
5. [MOBOTIX](https://www.capterra.com.sg/software/1017336/mobotix) — 5.0/5 (1 reviews)

## Reviews

### "safe secure" — 5.0/5

> **Liberty** | *18 June 2025* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: it works great and keeps us safe and secure i love it so much for being the best security system i could get
> 
> **Cons**: i have no issues with it it works great it is easy to use and i love that i can use my moblie device with it
> 
> great\! it’s way to navigate and very easy to use. it makes me feel safe and secure so i don’t have to worry

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### "Peace of Mind" — 3.0/5

> **Allison** | *2 February 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: I like the app, how turning the system on/off is straightforward, the cleaning mode, and the backgrounds. Most importantly, I like the peace of mind it provides. The alarm is quite loud and can easily be heard in an emergency.
> 
> **Cons**: The price is a little high and I don’t like the green/red light that makes it obvious to potential intruders whether the system is armed.

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### "I am happy with ADT" — 5.0/5

> **Marco** | *10 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Very happy with this company and their app. My place of business was broken into recently and because of the notifications on the app I received word right away. Also, the alarm itself seemed to work fast because the people that broke and had to leave immediately.
> 
> **Cons**: I’m very happy with ADT. I have nothing negative to say other than I also might consider getting cameras as a crime deterrent
> 
> Good customer service on the phone and good easy app to use

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### "Peace Of Mind Is Worth It" — 4.0/5

> **Verified Reviewer** | *2 September 2024* | Entertainment | Recommendation rating: 7.0/10
> 
> **Pros**: I like being able to monitor who is engaging the alarm system.
> 
> **Cons**: I really didn't find any downside to the service.
> 
> ADT gave me peace of mind that my business was safe.

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### "STAY AWAY FROM ADT NZ\!" — 1.0/5

> **Daniele** | *6 July 2024* | Food Production | Recommendation rating: 0.0/10
> 
> **Pros**: The initial contact with their employees was just OK
> 
> **Cons**: When I built my house, I thought I was choosing a reliable company to install my alarm system and CCTV by going with ADT Security in New Zealand. What a mistake\! The sales representative was clueless and clearly lacked proper training.

\*\*CCTV:\*\*
I asked for outdoor cameras, but the ones they installed couldn't handle the weather or salty air. They had to be replaced\! The technician didn't bother to explain how to use the system, which was a nightmare to operate. Reviewing recordings was a chore, and even live images were a hassle. Nobody at ADT seemed to know how to use the system they installed. When the CCTV server died, they expected me to pay hundreds of dollars for a new one plus ridiculous installation costs. I fixed it myself with a computer and an app, and now it works better than ADT's mess.

\*\*Alarm:\*\*
Their so-called "installation" came with minimal explanations on arming and disarming the system. When an error appeared asking to replace sensor batteries, I assumed it was just the door sensors. But no, it was a motion sensor too—one I didn't even know had a battery\! When I couldn't fix the error by changing the door sensor batteries, I called a technician. Turns out it was the motion sensor battery all along. ADT billed me $198 for something I could have done myself if they had just explained it over the phone.

Communicating with ADT is a joke. They ignored my emails and calls, leaving me with voicemail and text messages demanding payment. They have no interest in resolving issues or helping their customers. Their behavior is shocking and disgraceful.

Do NOT use ADT. They don't care about their customers because they rely on their advertising to bring in more victims. Find another company if you value your sanity and wallet\!

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1012934/adt-security)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/230040/ADT-Security/> |
| en-AE | <https://www.capterra.ae/software/1012934/adt-security> |
| en-AU | <https://www.capterra.com.au/software/1012934/adt-security> |
| en-CA | <https://www.capterra.ca/software/1012934/adt-security> |
| en-GB | <https://www.capterra.co.uk/software/1012934/adt-security> |
| en-IE | <https://www.capterra.ie/software/1012934/adt-security> |
| en-IL | <https://www.capterra.co.il/software/1012934/adt-security> |
| en-IN | <https://www.capterra.in/software/1012934/adt-security> |
| en-NZ | <https://www.capterra.co.nz/software/1012934/adt-security> |
| en-SG | <https://www.capterra.com.sg/software/1012934/adt-security> |
| en-ZA | <https://www.capterra.co.za/software/1012934/adt-security> |

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