---
description: Get detailed information about Ecaldima and how it can help you meet your business needs. Learn more about Ecaldima price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ecaldima Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Ecaldima](/software/1012025/ecaldima)

# Ecaldima

Canonical: https://www.capterra.com.sg/software/1012025/ecaldima

> Unified ITSM \& BPM platform to streamline workflows, automate tasks, and enhance service across all departments.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Ecaldima?

For SMBs to large organizations across industries—IT, finance, healthcare, education, public services—seeking agile and affordable service and process management.

## About the vendor

- **Company**: ECALDIMA

## Commercial Context

- **Starting Price**: €19.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: The Ecaldima Service Agent Plan includes full access to ticket management, request validation, task execution, and workflow processing. Licenses are concurrent, meaning you only pay for the number of agents working at the same time—ideal for teams with rotating shifts or varying workloads. Users submitting requests or tracking their status do not require a license, making this plan cost-effective for organizations with large user bases. Optional add-ons are available for advanced analytics, external system integrations, and workflow customization. This flexible pricing model ensures that you only pay for active support roles, while empowering your entire organization to interact with services efficiently.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English, French, German, Italian, Spanish
- **Available Countries**: France, Germany, Italy, Spain

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Alerts/Notifications
- Asset Lifecycle Management
- Assignment Management
- Audit Trail
- Business Process Automation
- Change Management
- Communications Management
- Compliance Management
- Configuration Management
- Contract/License Management
- Dashboard
- Data Visualization
- IT Asset Management
- IT Asset Tracking
- Incident Reporting
- Inventory Management
- Knowledge Base Management
- License Management
- Multi-Channel Communication
- No-Code
- On Call Scheduling
- Prioritization
- Process Modeling & Designing
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Status Tracking
- Task Management
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Integrations (6 total)

- GLPI
- Ivanti Endpoint Security for Endpoint Manager
- Jira
- Matrix42 Software Asset Management
- ServiceNow
- System Center

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)

## Related Categories

- [Help Desk Software](https://www.capterra.com.sg/directory/30008/help-desk/software)
- [Business Process Management Software](https://www.capterra.com.sg/directory/30010/business-process-management/software)
- [Incident Management Software](https://www.capterra.com.sg/directory/31332/incident-management/software)
- [CMDB Software](https://www.capterra.com.sg/directory/30959/cmdb/software)
- [Issue Tracking Software](https://www.capterra.com.sg/directory/30675/issue-tracking/software)

## Alternatives

1. [Freshservice](https://www.capterra.com.sg/software/132997/freshservice) — 4.5/5 (685 reviews)
2. [JIRA Service Management](https://www.capterra.com.sg/software/138769/jira-service-management) — 4.5/5 (763 reviews)
3. [TOPdesk](https://www.capterra.com.sg/software/127562/topdesk) — 4.4/5 (110 reviews)
4. [SolarWinds Service Desk](https://www.capterra.com.sg/software/129478/solarwinds-service-desk) — 4.6/5 (577 reviews)
5. [Tesseron](https://www.capterra.com.sg/software/1029116/tesseron-asm) — 4.3/5 (8 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1012025/ecaldima)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/228946/ECALDIMA/> |
| en-AE | <https://www.capterra.ae/software/1012025/ecaldima> |
| en-AU | <https://www.capterra.com.au/software/1012025/ecaldima> |
| en-CA | <https://www.capterra.ca/software/1012025/ecaldima> |
| en-GB | <https://www.capterra.co.uk/software/1012025/ecaldima> |
| en-IE | <https://www.capterra.ie/software/1012025/ecaldima> |
| en-IL | <https://www.capterra.co.il/software/1012025/ecaldima> |
| en-IN | <https://www.capterra.in/software/1012025/ecaldima> |
| en-NZ | <https://www.capterra.co.nz/software/1012025/ecaldima> |
| en-SG | <https://www.capterra.com.sg/software/1012025/ecaldima> |
| en-ZA | <https://www.capterra.co.za/software/1012025/ecaldima> |
| es | <https://www.capterra.es/software/1012025/ecaldima> |
| es-AR | <https://www.capterra.com.ar/software/1012025/ecaldima> |
| es-CL | <https://www.capterra.cl/software/1012025/ecaldima> |
| es-CO | <https://www.capterra.co/software/1012025/ecaldima> |
| es-CR | <https://www.capterra.co.cr/software/1012025/ecaldima> |
| es-DO | <https://www.capterra.do/software/1012025/ecaldima> |
| es-EC | <https://www.capterra.ec/software/1012025/ecaldima> |
| es-MX | <https://www.capterra.mx/software/1012025/ecaldima> |
| es-PA | <https://www.capterra.com.pa/software/1012025/ecaldima> |
| es-PE | <https://www.capterra.pe/software/1012025/ecaldima> |
| fr | <https://www.capterra.fr/software/1012025/ecaldima> |
| fr-BE | <https://fr.capterra.be/software/1012025/ecaldima> |
| fr-CA | <https://fr.capterra.ca/software/1012025/ecaldima> |
| fr-LU | <https://www.capterra.lu/software/1012025/ecaldima> |

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