---
description: Get detailed information about Teamlead and how it can help you meet your business needs. Learn more about Teamlead price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Teamlead Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Center Workforce Management Software](/directory/32607/call-center-workforce-management/software) > [Teamlead](/software/1011341/rooster-planner)

# Teamlead

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> With Teamlead, every customer service team — big or small — can predict their workload and automatically schedule their agents.
> 
> Verdict: Rated **4.6/5** by 10 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Teamlead?

Customer Service Departments with 15 till 99 agents.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 10 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: LLM Solutions
- **Founded**: 2020

## Commercial Context

- **Starting Price**: €299.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Dutch, English, German, Italian, Portuguese, Spanish
- **Available Countries**: Albania, Andorra, Austria, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Guernsey, Hungary and 31 more

## Features

- Agent Interface
- Alerts/Notifications
- Availability Management
- Calendar Management
- Calendar Sync
- Call Center Management
- Customer Experience Management
- Employee Scheduling
- For Call Centers
- Intraday Management
- Labor Forecasting
- Mobile Access
- Performance Metrics
- Productivity Analysis
- Quality Management
- Queue Management
- Real-time Scheduling
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Task Automation
- Third-Party Integrations

## Integrations (8 total)

- AFAS Software
- Aircall
- Anywhere365
- Dstny
- Microsoft Azure
- Steam-connect
- Talkdesk
- Visma.net Accountancy

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Call Center Workforce Management Software](https://www.capterra.com.sg/directory/32607/call-center-workforce-management/software)

## Related Categories

- [Call Center Workforce Management Software](https://www.capterra.com.sg/directory/32607/call-center-workforce-management/software)
- [Customer Service Software](https://www.capterra.com.sg/directory/22/customer-service/software)
- [Scheduling Software](https://www.capterra.com.sg/directory/30087/scheduling/software)

## Alternatives

1. [Google Calendar](https://www.capterra.com.sg/software/213340/google-calendar) — 4.8/5 (4021 reviews)
2. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5058 reviews)
3. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17483 reviews)
4. [Calendly](https://www.capterra.com.sg/software/148036/calendly) — 4.7/5 (4084 reviews)
5. [Assembled](https://www.capterra.com.sg/software/195644/assembled) — 4.7/5 (85 reviews)

## Reviews

### "Teamlead Review" — 5.0/5

> **Benjamin** | *22 January 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Pre-integrated with our CCaaS vendor of choice, ease of deployment, strong leadership team, supportive to/of our preferred GTM strategy, excellent support, agile mindset, flexible software development roadmap.
> 
> **Cons**: Lacks some features as we operate in an 'Enterprise' space, but the Teamlead team have been quick to engage with us on the "desirables" and have already brought some of the into their software development roadmap for both 2025 and ongoing into 2026 (see Pros above).
> 
> We started working with Teamlead (nee Rooster Planner) 8-months ago (April 2025) and have already seen a tremendous amount of growth, both with the Organisation (headed up by an amazing leadership team) as well as watching the software mature based on Teamlead' own vision alongside feedback provided by us and our end-customers. The Teamlead team are always super responsive to any feedback, taking a measured approach to any feature/functionality requests, as well as being on hand if there are any questions or issues day-to-day, as well as supporting through the implementation and onboarding stages with new customers.

-----

### "Good, easy planning tool with a nice group of people behind it." — 5.0/5

> **Robert** | *17 June 2025* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: - Easy tool
- No unnecessary functions or fields
- Good guidance
- Good prize for the product you get
Very good experiences with Roosterplanner. Nice group of people who thought along well, implemented quickly and delivered the product well.
> 
> **Cons**: There are still some further developments that can't go fast enough for me :)
That's about it I guess.
> 
> Overall a good experience. Easy software that meets the requirements. Quickly implemented with a nice group of people and that for a good price.

-----

### "Team Lead - Platform" — 5.0/5

> **Ashley** | *22 January 2026* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: Simple and easy to use
Easy to configure
Great customer experience
Innovates quickly
Drives business outcomes
> 
> **Cons**: N/A - the platform is fantastic, the team are great, it solves a genuine contact centre need for customers

-----

### "Superfijn systeem" — 4.0/5

> **Jacquelien** | *30 October 2025* | Construction | Recommendation rating: 8.0/10
> 
> **Pros**: Overzichtelijk in gebruik geen poespas
Zelf taken toevoegen met kleurstellingen
Verlofaanvragen zijn makkelijk te verwerken
> 
> **Cons**: Grootste  nadeel is dat er nog steeds veel handmatig moet maar dat komt ook omdat wij met vrijwel alleen maar flexkrachten werken
> 
> Gebruiksvriendelijk en overzichtelijk bij problemen/vragen wordt je snel geholpen. Verbeteringen worden vrijwel altijd doorgevoerd.

-----

### "Van Excel naar Teamlead\!\!" — 5.0/5

> **Yke** | *11 November 2025* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Na jarenlang met Excel gewerkt te hebben, zijn we bij de afdeling Klantcontact van Eigen Haard overgestapt naar Teamlead – en wat een verschil\!
> 
> **Cons**: Het inrichten kostte even wat tijd, en het bijhouden van de skills van de medewerkers vraagt om discipline.
> 
> Inmiddels maken we de maandroosters in een handomdraai. Het systeem is gebruiksvriendelijk en werkt ontzettend prettig.
Met Teamlead kun je eenvoudig samen met collega’s wijzigingen doorvoeren, en het team krijgt direct een melding van aanpassingen in hun rooster. Dat zorgt voor transparantie en snelheid. Het dagelijks werken met Teamlead gaat eigenlijk vanzelf: intuïtief, efficiënt en gewoon heel handig.
Wij zijn blij met deze stap – Teamlead maakt ons werk echt makkelijker\!

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1011341/rooster-planner)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/228136/Rooster-Planner/> |
| en-AE | <https://www.capterra.ae/software/1011341/rooster-planner> |
| en-AU | <https://www.capterra.com.au/software/1011341/rooster-planner> |
| en-CA | <https://www.capterra.ca/software/1011341/rooster-planner> |
| en-GB | <https://www.capterra.co.uk/software/1011341/rooster-planner> |
| en-IE | <https://www.capterra.ie/software/1011341/rooster-planner> |
| en-IL | <https://www.capterra.co.il/software/1011341/rooster-planner> |
| en-IN | <https://www.capterra.in/software/1011341/rooster-planner> |
| en-NZ | <https://www.capterra.co.nz/software/1011341/rooster-planner> |
| en-SG | <https://www.capterra.com.sg/software/1011341/rooster-planner> |
| en-ZA | <https://www.capterra.co.za/software/1011341/rooster-planner> |
| nl | <https://www.capterra.nl/software/1011341/rooster-planner> |
| nl-BE | <https://www.capterra.be/software/1011341/rooster-planner> |

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