---
description: Get detailed information about Online Surveys and how it can help you meet your business needs. Learn more about Online Surveys price, benefits, and disadvantages for businesses in Singapore.
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title: Online Surveys Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/30671/customer-experience/software) > [Online Surveys](/software/1008614/online-surveys)

# Online Surveys

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> Online Surveys is a cloud-based software designed to collect feedback from customers.
> 
> Verdict: Rated **3.6/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Online Surveys?

Intended for online survey management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.6/5** | 10 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 3.6/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 3.7/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Constant Contact
- **Location**: Waltham, US
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing Details**: $ 15 / month for Standard Pricing.

Services include:

Free award-winning coaching and support

Our small business MarketPlace

Affordable Pre-Pay Pricing and Nonprofit Pre-pay Pricing options available.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Dashboard
- Forms Creation & Design
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Review Monitoring
- Review Notification
- Survey/Poll Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)

## Related Categories

- [Customer Experience Software](https://www.capterra.com.sg/directory/30671/customer-experience/software)
- [Forms Automation Software](https://www.capterra.com.sg/directory/10023/forms-automation/software)
- [Feedback and Reviews Management Software](https://www.capterra.com.sg/directory/31024/review-management/software)

## Alternatives

1. [SurveyMonkey](https://www.capterra.com.sg/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
2. [Trustpilot](https://www.capterra.com.sg/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [Broadly](https://www.capterra.com.sg/software/161326/broadly-reviews) — 4.8/5 (336 reviews)
4. [Jotform](https://www.capterra.com.sg/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
5. [Weave](https://www.capterra.com.sg/software/141842/weave) — 4.3/5 (668 reviews)

## Reviews

### "the opinion of the users is very important" — 5.0/5

> **Dioshai** | *11 September 2018* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It is very easy to use, you just have to customize the predesigned templates to send them by email or you can also add them to your website, the best thing about this software is that in the end we obtain valuable data and comments from potential clients that help us create strategies, content or campaigns
> 
> **Cons**: maybe add more interactive features to the surveys, but I liked it a lot because it's simple and fast.
> 
> Online Surveys by Constant Contact is an excellent program to obtain the opinion of our users and prospects

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### "Online survey survey" — 4.0/5

> **Chris** | *3 November 2016* | Recreational Facilities & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Flexibility in how questions are asked and the reporting tools are great.
> 
> **Cons**: This works like a charm. Nothing negative to say.
> 
> We use this to ask questions of our customers,  committee members and other stakeholders. The reporting tools are very helpful in summarizing our results.

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### "I edit and create surveys with some difficulty through Constant Contact." — 3.0/5

> **Elliott** | *13 March 2018*
> 
> **Pros**: The only upside to using Constant Contact over Google Forms is the ability to manage contacts and send to select contact lists with customized greetings and emails. Google Forms has more question options and is way easier to use.
> 
> **Cons**: Editing surveys is difficult and not enjoyable. It takes a lot of clicks to do simple steps. Constant Contact has not yet enabled users to click on a line of text to select an option, instead, they must precisely click on the tiny checkboxes to select survey options. Moving questions is difficult. Moving answer options is difficult.

-----

### "Constant contact online survey review" — 4.0/5

> **Verified Reviewer** | *6 September 2018* | Oil & Energy | Recommendation rating: 8.0/10
> 
> **Pros**: Flexabilty with how and what we can ask
> 
> **Cons**: The 'look' of the survey could be modernized
> 
> Templates are helpful way to get started and the ability to modify is very easy

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### "good strategy with less features" — 4.0/5

> **vu** | *14 July 2018* | Writing & Editing | Recommendation rating: 7.0/10
> 
> **Pros**: To manage the emails in a proper order is significant which prior to that I was doing in irregular  basis. The price is quite good for the beginning plus you can have 6 days free trial to check if it will satisfy.
> 
> **Cons**: Easy to be charged instantly, and very less trained customer support which is not acceptable from customer's perspective not to have the solution for the problem.
> 
> More knowledge about the management of the emails and the daily schedules for the delivery of the products.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/1008614/online-surveys)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/226206/Online-Surveys/> |
| en-AE | <https://www.capterra.ae/software/1008614/online-surveys> |
| en-AU | <https://www.capterra.com.au/software/1008614/online-surveys> |
| en-CA | <https://www.capterra.ca/software/1008614/online-surveys> |
| en-GB | <https://www.capterra.co.uk/software/1008614/online-surveys> |
| en-IE | <https://www.capterra.ie/software/1008614/online-surveys> |
| en-IL | <https://www.capterra.co.il/software/1008614/online-surveys> |
| en-IN | <https://www.capterra.in/software/1008614/online-surveys> |
| en-NZ | <https://www.capterra.co.nz/software/1008614/online-surveys> |
| en-SG | <https://www.capterra.com.sg/software/1008614/online-surveys> |
| en-ZA | <https://www.capterra.co.za/software/1008614/online-surveys> |

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