---
description: Get detailed information about Dialpad Ai Contact Center and how it can help you meet your business needs. Learn more about Dialpad Ai Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad Ai Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Dialpad Ai Contact Center](/software/1000762/dialpad-contact-center)

# Dialpad Ai Contact Center

Canonical: https://www.capterra.com.sg/software/1000762/dialpad-contact-center

> The Agentic AI contact center that resolves, not just routes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Dialpad Ai Contact Center?

Mid-market and enterprise CX, support, and IT leaders replacing fragmented contact center tools with one AI-native platform built for Agentic AI resolution at scale.

## About the vendor

- **Company**: Dialpad
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$80.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Dialpad for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Automated Routing
- Call Recording
- Call Routing
- Chatbot
- Computer Telephony Integration
- Dashboard
- For Sales Teams/Organizations
- Multi-Channel Communication
- Sales Activity Management
- Scheduling
- Sentiment Analysis
- Workforce Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [AI Sales Assistant Software](https://www.capterra.com.sg/directory/34135/ai-sales-assistant/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1787 reviews)
2. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (570 reviews)
3. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4090 reviews)
4. [Genesys Cloud CX](https://www.capterra.com.sg/software/21409/genesys-cloud) — 4.3/5 (268 reviews)
5. [inconnect](https://www.capterra.com.sg/software/164772/omnichannel) — 3.9/5 (19 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1000762/dialpad-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/300449/Dialpad-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1000762/dialpad-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1000762/dialpad-contact-center> |
| en-CA | <https://www.capterra.ca/software/1000762/dialpad-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1000762/dialpad-contact-center> |
| en-IE | <https://www.capterra.ie/software/1000762/dialpad-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1000762/dialpad-contact-center> |
| en-IN | <https://www.capterra.in/software/1000762/dialpad-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1000762/dialpad-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1000762/dialpad-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1000762/dialpad-contact-center> |
| fr | <https://www.capterra.fr/software/1000762/dialpad-contact-center> |
| fr-BE | <https://fr.capterra.be/software/1000762/dialpad-contact-center> |
| fr-CA | <https://fr.capterra.ca/software/1000762/dialpad-contact-center> |
| fr-LU | <https://www.capterra.lu/software/1000762/dialpad-contact-center> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Capterra Singapore helps find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.com.sg","url":"https://www.capterra.com.sg/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.com.sg/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra","https://www.instagram.com/capterra/","https://www.youtube.com/user/CapterraTV"]},{"name":"Dialpad Ai Contact Center","description":"Dialpad Contact Center is an Agentic AI contact center built to reason through customer conversations and resolve them, not just transcribe what was said. It unifies voice, digital channels, and human agents in one AI-native platform, autonomously resolving up to 80% of issues while giving human agents full context on what still needs a personal touch. Every interaction feeds a compounding intelligence layer built on 775M+ AI recaps and counting, governed by Dialpad's Guardian layer for secure, enterprise-grade operations. Organizations can validate ROI through Dialpad's Proving Ground before scaling, and connect Salesforce, Zendesk, and Slack to keep context flowing across existing workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/94807be2-c52e-4f66-b908-10508098c209.png","url":"https://www.capterra.com.sg/software/1000762/dialpad-contact-center","@id":"https://www.capterra.com.sg/software/1000762/dialpad-contact-center#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.com.sg/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"80","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.com.sg/software/1000762/dialpad-contact-center#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Dialpad Ai Contact Center?","@type":"Question","acceptedAnswer":{"text":"Dialpad Contact Center is an Agentic AI contact center built to reason through customer conversations and resolve them, not just transcribe what was said. It unifies voice, digital channels, and human agents in one AI-native platform, autonomously resolving up to 80% of issues while giving human agents full context on what still needs a personal touch. Every interaction feeds a compounding intelligence layer built on 775M+ AI recaps and counting, governed by Dialpad's Guardian layer for secure, enterprise-grade operations. Organizations can validate ROI through Dialpad's Proving Ground before scaling, and connect Salesforce, Zendesk, and Slack to keep context flowing across existing workflows.","@type":"Answer"}},{"name":"Who Uses Dialpad Ai Contact Center?","@type":"Question","acceptedAnswer":{"text":"Mid-market and enterprise CX, support, and IT leaders replacing fragmented contact center tools with one AI-native platform built for Agentic AI resolution at scale.","@type":"Answer"}}]},{"@id":"https://www.capterra.com.sg/software/1000762/dialpad-contact-center#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Dialpad Ai Contact Center","position":3,"item":"/software/1000762/dialpad-contact-center","@type":"ListItem"}]}]}
</script>