---
description: Get detailed information about Dialpad Ai Contact Center and how it can help you meet your business needs. Learn more about Dialpad Ai Contact Center price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Dialpad Ai Contact Center Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Dialpad Ai Contact Center](/software/1000762/dialpad-contact-center)

# Dialpad Ai Contact Center

Canonical: https://www.capterra.com.sg/software/1000762/dialpad-contact-center

> Dialpad Ai Contact Center software improves customer experience and agent effectiveness, resulting in better conversations.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Dialpad Ai Contact Center?

Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.

## About the vendor

- **Company**: Dialpad
- **Location**: San Francisco, US
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$80.00
- **Pricing model**: Per User
- **Pricing Details**: Contact Dialpad for pricing details.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Automated Routing
- Call Recording
- Call Routing
- Chatbot
- Computer Telephony Integration
- Dashboard
- For Sales Teams/Organizations
- Multi-Channel Communication
- Sales Activity Management
- Scheduling
- Workforce Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)

## Related Categories

- [Call Centre Software](https://www.capterra.com.sg/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.com.sg/directory/32035/contact-center/software)
- [AI Sales Assistant Software](https://www.capterra.com.sg/directory/34135/ai-sales-assistant/software)
- [Conversational AI Platforms](https://www.capterra.com.sg/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [LiveAgent](https://www.capterra.com.sg/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Dialpad](https://www.capterra.com.sg/software/190976/dialpad-sell) — 4.2/5 (562 reviews)
3. [Zendesk Suite](https://www.capterra.com.sg/software/164283/zendesk) — 4.4/5 (4072 reviews)
4. [Genesys Cloud CX](https://www.capterra.com.sg/software/21409/genesys-cloud) — 4.3/5 (262 reviews)
5. [Squaretalk](https://www.capterra.com.sg/software/219046/squaretalk-matrix) — 4.9/5 (101 reviews)

## Links

- [View on Capterra](https://www.capterra.com.sg/software/1000762/dialpad-contact-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/300449/Dialpad-Contact-Center/> |
| en-AE | <https://www.capterra.ae/software/1000762/dialpad-contact-center> |
| en-AU | <https://www.capterra.com.au/software/1000762/dialpad-contact-center> |
| en-CA | <https://www.capterra.ca/software/1000762/dialpad-contact-center> |
| en-GB | <https://www.capterra.co.uk/software/1000762/dialpad-contact-center> |
| en-IE | <https://www.capterra.ie/software/1000762/dialpad-contact-center> |
| en-IL | <https://www.capterra.co.il/software/1000762/dialpad-contact-center> |
| en-IN | <https://www.capterra.in/software/1000762/dialpad-contact-center> |
| en-NZ | <https://www.capterra.co.nz/software/1000762/dialpad-contact-center> |
| en-SG | <https://www.capterra.com.sg/software/1000762/dialpad-contact-center> |
| en-ZA | <https://www.capterra.co.za/software/1000762/dialpad-contact-center> |
| fr | <https://www.capterra.fr/software/1000762/dialpad-contact-center> |
| fr-BE | <https://fr.capterra.be/software/1000762/dialpad-contact-center> |
| fr-CA | <https://fr.capterra.ca/software/1000762/dialpad-contact-center> |
| fr-LU | <https://www.capterra.lu/software/1000762/dialpad-contact-center> |

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