--- description: Get detailed information about WebSelfStorage and how it can help you meet your business needs. Learn more about WebSelfStorage price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WebSelfStorage Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Self Storage Software](/directory/30606/self-storage/software) > [WebSelfStorage](/software/99711/webselfstorage) # WebSelfStorage Canonical: https://www.capterra.com.sg/software/99711/webselfstorage Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/99711/webselfstorage?page=2) > The industry's only management software with fully integrated payment processing, advertising, tenant insurance, contact center \& more > > Verdict: Rated **3.3/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WebSelfStorage? The independent self-storage owner can increase their operational efficiency and maximize profits by using the industry's only fully integrated WebSelfStorage business platform ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 95 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.2/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: U-Haul - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$44.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: WebSelfStorage is available as a monthly subscription, priced at $44.95/month. A $10 discount is offered to U-Haul Dealers, making their subscription $34.95/month. A free demo is available for anyone who wishes to try out WebSelfStorage for up to 60 days. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: United States ## Features - Billing & Invoicing - Customer Management - Late Fee Calculation - Multi-Location - Reporting & Statistics - Security Gate Access Control ## Integrations (2 total) - QuickBooks Online - Quicken ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Self Storage Software](https://www.capterra.com.sg/directory/30606/self-storage/software) ## Related Categories - [Self Storage Software](https://www.capterra.com.sg/directory/30606/self-storage/software) - [Property Management Accounting Software](https://www.capterra.com.sg/directory/32654/property-management-accounting/software) ## Alternatives 1. [CCStorage](https://www.capterra.com.sg/software/174252/ccstorage) — 4.6/5 (46 reviews) 2. [Easy Storage Solutions](https://www.capterra.com.sg/software/112769/self-storage-software) — 4.8/5 (703 reviews) 3. [Storable Edge](https://www.capterra.com.sg/software/140523/storedge) — 4.4/5 (237 reviews) 4. [SiteLink Web Edition](https://www.capterra.com.sg/software/92752/sitelink-web-edition) — 4.7/5 (452 reviews) 5. [KINNOVIS](https://www.capterra.com.sg/software/1059455/kinnovis) — 4.6/5 (17 reviews) ## Reviews ### "JPogue Storage" — 4.0/5 > **John** | *18 May 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Simplicity for adding tenants. Autopays.late letters. Payment processing. We started with uhaul in 2006 with 25 tenants and grew to 302 tenants and ran our facilityfor 3 months in the winter from south texas. No onsite mgt needed. > > **Cons**: Previously had to pay for service dept. Referrals werelost in the system. > > Great service and company. Employees offered to stop by and help with any problems. ----- ### "Trash - you get what you pay for" — 1.0/5 > **Abbie** | *9 April 2024* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: The price, the call center and payment processing fees specificaly > > **Cons**: It is absolutely horrendous. Terrible customer service. The help desk doesn't know how to answer 75% of questions. Ongoing problems with their software, including a broken data feed from Uhaul.com, where customers pay online, which has been broken for more than 6 months. Our customers have to call us to update their contact or payment info. The say they integrate with several 3rd parties but it is not true integration, manual processes must come into play in all APIs. Terrible software that needs to be scrapped and built correctly. ----- ### "Easy way to manage self-storage business" — 5.0/5 > **Ashante** | *9 December 2019* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: I loved the free tech support for the first 120 days. It helped us get set up and fully integrate the software for payment processing. The integration of the tenant insurance was helpful too. We never had the ability to offer it before now. > > **Cons**: The price may be a bit too high for some people. Plus, some of the other services may not be needed as well for every other. However, it is worth every penny. > > Overall business has improved greatly. The integration of the tenant insurance and reporting for multiple facilities are our most favorite features. ----- ### "Horrible. This whole upgrade" from the old version has been an absolute nightmare." — 1.0/5 > **Bobbi** | *21 March 2018* | Recommendation rating: 0.0/10 > > **Pros**: The old software was great. We have been happy with it and have been using it for years. Wish we had the option to not "upgrade" to the new version, or at the very least go back to the old version. We were not offered an option. We are now stuck with this nightmare of a product until we have enough time to research and find a different product to switch to. Not enough time for researching other products right now since there are so many bugs with WebSelfStorage. We have so many day-to-day tasks and our customers who keep us hopping even when there are no bugs in a system. We do plan to switch. \*\*There have been issues with gate security, privacy security, letters not printing correctly, no email history, ledgers incorrect, and accounts with credits that were not transferring correctly. Just to name a few... They should have tested their product much more extensively prior to releasing it. They have essentially forced their customers to be their "beta testers" and to suffer the effects of a substandard product. This was not a very nice thing to do to their customers. The real "Pro" of this product is that we have an option to go elsewhere. > > **Cons**: There are security issues that cannot be mentioned here, for fear of them being exploited by not-so-ethical entities. We are currently working on a "fix" or "work-around" at this point for those other security issues. However, there is one security issue that should be noted before ever allowing WSS/UHAUL access to a client list and gate codes. This issue has been fixed on our end and in our situation (but only after we were forced to hire a digigate expert and paid money for help in fixing issues that were caused by the "upgrade" to the new WSS.) WSS technical employees had left us hanging and waiting for a supervisor to call or email. No supervisor ever attempted to help us. This main issue that had to be fixed was 300+ renters (who were not ours \& unknown to us) AND their gate codes were loaded by WebSelfStorage into OUR digigate system. WE HAD ACCESS TO ANOTHER facilities gate codes and the names of their renters (all strangers to us)\!\!\!\! Even after we would clear them out of our digigate system, WSS still kept loading them back into our gate. Our digigate expert successfully cleared them out \& fixed issues that were caused by WSS, then contacted the WSS tech employees to help them fix the problem on their end. So far they no longer load to our system. We do wonder though, if our gate codes could have been given to another facility as well. Although there are many reasons why this product should not be utilized, the biggest "Con"cern for us was this issue. > > Clients can autopay or pay online ----- ### "Support is always there" — 5.0/5 > **Beverly** | *12 May 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: This software has enormous content and it's ease of use is refreshing. Their technical and administrative support is leaps and bounds above any other I have experienced. Support is available through live chat, phone support, or email support. I just needed assistance, and worked with \[SENSITIVE CONTENT HIDDEN\]. He, and all their support staff, make sure all you questions are answered, with no lingering uncertainty. We had one specific question, which he addressed and found the solution quickly. As we progressed, he was able to see we were unclear on other tasks, and took the time to walk us through every step. \[SENSITIVE CONTENT HIDDEN\] also followed our call with an email, giving step by step instructions, should we need it later. This software program covers all of your self storage needs, at a very reasonable price. WebSelfStorage is more than your typical unit management software. They cover every aspect of facility tasks, financials, off-site and on-site snail/electronic mailings, demographic identifiers, and almost any report associated with running a secure and professional business. We have used other programs, and this by far offers the best coverage for all aspects of storage tasks, reports, and accountability. As with any program, on rare occasions, you will find the need for a minor adjustments to personalize to your facility. However, as a plug and play, multi-user, full service platform, it is everything we need and so much more\! > > **Cons**: There aren't many Cons. One item I would like to see changed is related to payment posting. First, you must know, the program is developed in a way for constant accountability. It also makes it difficult for a rouge employee to perform a task which could be seen as dishonest or fraudulent. You do not have the ability to pre-date a payment. All payments reflect the actual date it is entered. If payment comes late, it is dated late. There are ways to adjust internal actions, but never for received dates. We had an incident where receivable staff on vacation, and did not plan for non-flexible payment posting. Although, accounts were adjusted to reflect actual payment arrangements, the system dated all payment postings for the date entered, AFTER the return of said staff. It would be nice to have this flexibility for us smaller facility users. > > Our overall experience with WebSelfStorage is a positive. It's a detailed, well thought out program. The format is organized, user friendly, capable for many users with secure, individual passcode protections. It is a multi-facility friendly system, with all the bells and whistles. No daily back-up to worry about. Good quality security features, and can be used from anywhere. We have no problem having up to the minute information and access, at will. Best part, this system has allowed us to manage, and conduct business, from our phone, while on vacation. You are not stuck to one single computer, or flash drive, to access your up-to-the-moment facility activity. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/99711/webselfstorage?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/99711/webselfstorage) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data