--- description: Get detailed information about InfoFlo and how it can help you meet your business needs. Learn more about InfoFlo price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: InfoFlo Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [InfoFlo](/software/96628/infoflo) # InfoFlo Canonical: https://www.capterra.com.sg/software/96628/infoflo Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/96628/infoflo?page=2) > HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price\! > > Verdict: Rated **4.5/5** by 97 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses InfoFlo? Stop paying for features you don't need, and get a solution built for you\! InfoFlo Nonprofit offers a customized solution for each organization based on their unique needs all at an affordable price. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 97 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: InfoFlo Solutions - **Location**: Toronto, Canada - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$20.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, French, German, Hungarian, Italian, Russian, Spanish, Turkish - **Available Countries**: Australia, Canada, Cayman Islands, China, France, Germany, Ireland, Japan, Netherlands, New Zealand, Singapore, Sweden, United Kingdom, United States ## Features - Activity Dashboard - Appointment Management - Auto-Dialer - Automatic Call Distribution - Billing & Invoicing - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Routing - Caller ID - Campaign Management - Case Management - Case Notes - Client Management - Client Portal - Communication Management - Conflict Management - Contact Database - Contact Management - Conversion Tracking - Customer Database - Customer History - Customizable Reports - Dashboard - Data Import/Export - Document Management - Donor Management - Due Date Tracking - Email Marketing - File Transfer - Forms Management - IVR - Knowledge Base Management - Lead Management - Membership Management - Project Management - Queue Management - Recording - SIP Trunking - Sales Pipeline Management - Scheduling - Search/Filter - Self Service Portal - Shared Contacts - Status Tracking - Task Management - Time Tracking - VoIP - Workflow Management ... and 40 more features ## Integrations (8 total) - Gmail - Google Calendar - Google Contacts - Microsoft 365 - Microsoft Outlook - QuickBooks Online - QuickBooks Online Advanced - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) - [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software) - [Lead Management Software](https://www.capterra.com.sg/directory/30017/lead-management/software) - [Legal Case Management Software](https://www.capterra.com.sg/directory/20040/legal-case-management/software) - [Contact Management Software](https://www.capterra.com.sg/directory/30016/contact-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 3. [Google Contacts](https://www.capterra.com.sg/software/203196/google-contacts) — 4.7/5 (701 reviews) 4. [Salesforce Sales Cloud](https://www.capterra.com.sg/software/61368/salesforce) — 4.4/5 (18771 reviews) 5. [Act\!](https://www.capterra.com.sg/software/133171/act) — 3.9/5 (868 reviews) ## Reviews ### "The best software out there" — 5.0/5 > **Verified Reviewer** | *25 March 2026* | Publishing | Recommendation rating: 10.0/10 > > **Pros**: It makes it easy for us to sell our products with ease and keeps us well organized. The ease of invoicing each customer is great > > **Cons**: There is nothing that we don't like about InfoFlo... It is a great product to use to help manage your products\! > > I love InfoFlo and all of its features\! I use this on a daily basis to manage our products. We are completely satisfied with this product and all the features. ----- ### "A useful platform with easy-to-use tools" — 4.0/5 > **Colton** | *17 November 2025* | Leisure, Travel & Tourism | Recommendation rating: 9.0/10 > > **Pros**: InfoFlo allows me to add only the modules I need, such as advanced tasks, permissions, invoicing, and document management, making everything more personalized and preventing the system from feeling overwhelming or too cumbersome for my team, because we only activate what we actually use. Having mobile access is useful when I'm out of the office because I can view my task list, contacts, history, and schedule meetings or follow-ups before a call. It's a very secure platform, and I feel confident storing important documents without fear of anything happening. > > **Cons**: There are occasional errors like freezes and error messages, especially when there are many active tasks or data, but restarting the application fixes everything, although it does interrupt my workflow. > > The functionality and control of my data have improved, and with a smoother integration, I can make calls, record communications, and invoice from within a single integrated ecosystem. ----- ### "Great Service\!\!\!" — 5.0/5 > **Samantha** | *12 April 2026* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: Simple CRM, easy contact tracking, integrates with your email, and boosts small business productivity > > **Cons**: Outdated interface, limited advanced features, weaker mobile experience, and fewer integrations than modern CRMs ----- ### "Support is difficult to contact" — 5.0/5 > **Mark** | *27 October 2018* | Financial Services | Recommendation rating: 3.0/10 > > **Pros**: I like this software because it is a one time cost and I feel that I own it. Subscription based pricing seems more affordable but it makes things extremely expensive if CRM is a permanent addition. I like Infoflo because I think it has most of the features that I need. I had a relatively well known CRM software program before Infoflo but it began to crash and the provider has changed to an enterprise program with an expensive monthly subscription, no individual user options and wouldn't support an individual user so I had to start over. > > **Cons**: The downside of Infoflo software is that you have to be proficient at maintaining and trouble shooting computer issues. Apparently a lot of the problems come from changes made automatically by my Norton antivirus software\! I had a problem where Infoflo would not start automatically and I had to restart it manually. This continued for several months until it just wouldn't start. This was corrected when I asked support and they told me that I had to download updates. This was the first that I had heard of this. I thought software should work without updates. The most recent problem was that the program was not displaying any of the text describing the any of the links. I was "down" for several weeks. I finally walked into Infoflo's offices with my computer and they fixed the problem for me. My Norton antivirus had automatically deleted a file\! I would have never figured it out on my own. > > I think Infoflo is a good CRM program, but it is not for someone who does not have computer support. Given that you own the software, it is much less expensive than subscription based programs. ----- ### "Great product yet challenges with reports and support" — 4.0/5 > **Celeste A.** | *7 February 2018* | Media Production > > **Pros**: Works like Business Contact Manager, easy to use, one time fee. I like the dashboard and syncing with Outlook email features. > > **Cons**: REPORTING is not flexible, additionally a report is needed online that we can run and just click on a client name to go straight to the contact information. Reports cannot be sorted by different fields unless you export into Exel and modify which is time consuming. Support, at times is a challenge, recently when asking for help installing the offline version of Infoflo(after 2 weeks of trying) we were told to buy support so we looked at a work around ourselves and it still would not download our data. We contacted them for the 5th time and it we were told it is an internal error that an update is coming out for it. EMAIL \& POP UP REMINDERS: do not work on my computer at all, they worked one time on my IT guys computer. BACKUP: does not remind you when it is full and then we did have a backup for 3 months. They said they are working on this. MASS DELETE: cannot do this, must delete ONE entry at a time. They are working on this. DELETION OF EMAILS THAT ARE NOT A CONTACT: This cannot be done and somehow upon installation of the software we had duplicated emails and now have over 250K and cannot delete them. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.com.sg/software/96628/infoflo?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/96628/infoflo) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data