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About Acumatica Cloud ERP
Acumatica Cloud ERP offers robust solutions for small and mid-sized companies who want to improve performance with real time insights.
Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.
The integrator we selected was highly rated by Acumatica, but we felt was weak and we struggled in our implementation. Our implementation was late and over budget.
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Filter reviews (144)
Alternatives Considered:
Acumatica a True ERP for the Construction Industry.
Comments: Acumatica has brought all the areas of our business together in one software which is allowing for an improved business decision making process.
Pros:
The integration of business functions are the most useful components of Acumatica, bringing our finance and project management functions together. The software is easy to implement when working with a Acumatica Partner on the implementation process. To date all features we require have been found in Acumatica other than Payroll which is going live in Q4 2023.
Cons:
In order to be able to provide the robust reporting and project tracking features it is important to enter information very accurately, the learning curve for new users can be steep.
Alternatives Considered:
Acumatica Review
Comments: Mostly positive, it is our inhouse ERP and we install it for other firms. We recieve good feedback from clients.
Pros:
Good UI Easy to pick up Cloud based Good manufacturing modules
Cons:
Doesn't have an auto save feature Sometimes when there is lag, and info has bee inputted the system will wipe the info Still needs more market exposure
Could be better...
Comments: Overall experience sucks. I believe this is partially not Acu's fault. Don't use Kensium as a VAR, or IIG.
Pros:
Um, it mostly works. Allegedly it's totally customizable.
Cons:
Can't get basic financial statements. It's extremely spendy. Would prefer to be on NetSuite.
Acumatica Response
9 months ago
Hello Janet thank you for sharing your honest feedback on Acumatica. We appreciate you taking the time to let us know about areas we can improve on. Could someone from our product/customer success team get in touch with you to go over the concerns? Thanks for considering.
Customizable to meet the needs of the HVAC Construction/Service Industry
Comments: We use Acumatica for Project Managment in construction, which I would say is the strongest part of this ERP platform. Linked to that we use the service module for scheduling service calls with our service technicians. Tied to both of these modules is inventory management and payroll. For the most part it has met the needs of each of these parts of our company.
Pros:
Acumatica is fairly simple to learn and is quite customizable to meet the needs of our HVAC construction/service industry.
Cons:
There are still some ways that it needs to improve in how the different modules work together. There are times where it is not that easy to follow the path between modules.
Alternatives Considered:
Acumatica supporting my business
Comments: It is a wonderful system, flexible, easy to use, and it is wonderful to have all our data in one place and easy to find, export and analyze.
Pros:
One platform incorporating all our transactions directly into the accounting and reporting side, easy to use
Cons:
The fact that the timecards do not have a separate module to close financial periods with but are included in the AP module.
Growing ERP in it's Early Stages
Pros:
The ease of use and simplicity of the user interface. Very adaptable platform and has a growing API vendor list.
Cons:
Not as intuitive and lacks a large community database of support. There also aren't enough people trained to build out the architecture and a large dependence on 3rd party implementation/support.
Acumatica is a growing and disruptive player in the ERP market
Comments: Acumatica is a growing and disruptive player in the ERP market
Pros:
Pace of new development and available functionality
Cons:
Upgrade Complexity and requirement for customisation for workflow changes
Acumatica Response
3 months ago
Thank you, Nicholas. We are thrilled to hear that Acumatica is meeting your needs and helping your business. Your review is very much appreciated.
Acumatica - Robbins
Comments: Overall we have had a very good experience using the Acumatica software.
Pros:
The system is very user friendly. Most of the screens have the ability to download to excel.
Cons:
The financial reporting could be improved. We are using the Velixo add on which gives us much more flexibility.
Acumatica For Finance_ Agriculture Industry
Comments: Great customisations which removes limitations found on other ERP's
Pros:
1.Ability to track projects at plantations per block of plants. It allows management and production team to analyse profitability further by having smaller P&Ls per block. 2. Customisation
Cons:
The default template in the system for inventory does not allow capturing different items issued out of stock on different date so further customisation is required.
Look else where
Comments: Wish I would have looked elsewhere. Was promised the world and delivered very little.
Pros:
Integrated Inventory/Job Costing system.
Cons:
Useless for proper accounting system. Leaves a lot to be desired.
Acumatica Response
3 months ago
Hello Robert, we are very sorry to hear about your experience with Acumatica so far. Acumatica indeed has Advanced Financials included, backed by the numerous awards and very positive reviews from users. I would be happy to connect you with someone on our product or customer success team to help. Here's more information on our Advanced Financials and the breadth of our accounting system. https://www.acumatica.com/cloud-erp-software/financial-management/
It's a great product if you've got the time to set it up right
Comments: We are still learning it at this point, having used it only a few years, but the more I learn about the system, the more I like it, tbh.
Pros:
Acumatica is highly customizable and has a great support team. There is also alot of information available through Acumatica's learning material as well as forums where many answers are found.
Cons:
The most difficult part of Acumatica is if it's not fully brought on board and understood from the start, the cusomizations applied to the structure end up costing both time and money, because with each update, there's extra work to keep everything functioning the same. But, if you've got someone on your team who understands these sort of customizable cloud ERP systems, and the company, and this person is able to determine that Acumatica is a great fit, this is a great product for sure.
Acumatica Cloud ERP is a game changer to Modern day business operations
Comments: Acumatica Cloud ERP has ensured that their is flexibility and efficiency in project management and this has had a positive impact to our organization productivity.
Pros:
What I like about the software is that it allows collaboration among teams with a lot of ease through its cloud based connectivity. This ensures that projects are well executed with a lot of ease.
Cons:
The pricing can be a bit costly for startups but the returns from its use are immense.
Acumatica is the best alternative for mid-size businesses
Comments: Acumatica replaced our legacy system smoothly and we appreciated the benefits of the changes immediately. i looked at several other ERP's from QuickBooks to NetSuite and Acumatica was by far the best alternative
Pros:
Acumatica is flexible and very reasonably priced. it has many valuable features built in and works well with other applications
Cons:
It takes a lot of expertise to configure Acumatica for a mid-size business. A good partner is critical
Alternatives Considered:
If You Need A Good System, Try Quick Books. It Has Better Options Than Acumatica
Comments: The realization that we made a honorably mistake and should have selected a different system. And I fear that when we express our frustrations that they will kill off our service as they have expressed this directly to me in a veiled threat during one of our conference calls.
Pros:
At this time...Nothing. Internally we call it Crapmatica.
Cons:
Acumatica ERP software, in my experience, has been quite disappointing. It falls short in several areas, and I can't help but feel frustrated with its limitations. One major issue is the lack of basic reporting features right out of the box. Unlike other accounting software, there is no intuitive "drill down" function available anywhere in this ERP system. Instead, finding information requires a tedious search or running multiple reports on top of each other.What's worse is that certain essential reports are simply missing, forcing users to rely on costly implementation services to create custom reports. Even then, any necessary adjustments come with an additional financial burden. This lack of flexibility and the associated costs are significant drawbacks.The payroll system, a critical component of any ERP, is another letdown. Despite its high price tag, it fails to deliver reliable functionality. This can cause major disruptions to business operations and create unnecessary stress for users.Furthermore, when it comes to analyzing sales data and estimating costs and hours spent on a specific customer during the opportunity phase, Acumatica proves to be inadequate. The system lacks the necessary tools to input this information for opportunities, such as quotes or bids. This limitation severely hampers the ability to make informed business decisions.I could delve into more grievances, but it would only escalate my frustration. I do not recommend this system.
Acumatica Response
last year
Hi John, thank you for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?
Alternatives Considered:
ERP that creates value for the company!
Comments: We needed real ERP processes coming from a Hybrid solution of point to point software system. This system allows us to follow process strings.
Pros:
Many processes are streamlined and delivered with documentation and unique added features not normally provided by ERP vendors.
Cons:
Some of the error messages are still being developed so they can be archaic at times. (not a lot).
Acumatica – a powerful Cloud-based ERP System
Comments: If there is a feature that is not available, the Acumatica marketplace is there to help you find a certified partner to integrate a solution. And if you already have a solution, Acumatica's robust API makes integration very easy, it has very good integations with other software.
Pros:
I like that Acumatica is a cloud based platform, in all this time I have used it I can say that it offers incomparable flexibility. Being able to manage finances and pay bills from anywhere in the world is a huge advantage for me. What I like the most is how customizable and modular the plaform is. You can choose the modules you need and adapt them to fit your specific requirements
Cons:
The only drawback I find with this platform is that it doesn’t have a mobile version that facilitates its use, everything has to be done from the platform.
Develop system to follow the customer needed still on going
Comments: Easy to use and Recommended
Pros:
It's already Cloud and easy to use it so we can work in anywhere
Cons:
Interface is easy, but if we feel fail the process please let us know the reason of this matters
Scalability
Pros:
The scalability through customizations is wonderful. You really can change the system to look and function exactly how you want.
Cons:
The vastness can be overwhelming for new users.
Review
Pros:
Nothing outstanding. Support is fair. Screens OK.
Cons:
Horrible inventory control features. Poor report functions
Acumatica Response
last year
Hi Doug, thank you so much for sharing your feedback on Acumatica. We are very sorry to hear about your experience so far. Could we have someone from our product/customer success team get in touch with you to discuss and address your concerns?
Acumatica is an efficient cloud based ERP platform
Comments: The cloud-based nature of Acumatica allows users to access the system from anywhere, at any time, using any device with an internet connection.
Pros:
The platform offers a wide range of modules and integrations, enabling organizations to adapt and scale as their business evolves. Acumatica has strong integration capabilities, allowing businesses to connect with various third-party applications, such as CRM systems, e-commerce platforms, payment gateways, and more.
Cons:
The cost structure typically includes licensing fees, implementation costs, and ongoing subscription fees based on factors such as the number of users and modules required.
Acumatica
Pros:
Being a cloud-based ERP, Acumatica offers several advantages, such as easy accessibility from anywhere and automatic updates.
Cons:
There is difficult for Acumatica integrates with other business applications.
Acumatica and our business
Pros:
Acumatica has really changed our business for the better. From sales order to inventory management we have full transparency which enables us to better serve our customers.
Cons:
When updates go live customizations get turned off every time which causes issues within our business.
The definitive solution for business management.
Comments: I like that I can customize the control panels according to my preferences and have a quicker view of the key performance indicators of my business.
Pros:
I like it because from one place I can control my finances, manage my projects and resources, manage inventories and purchase orders and much more.
Cons:
Well it still takes me a while to get familiar with all the features and settings. However, once you get used to it and get over the initial stage it's great.
my opinion about acumatica
Comments: Maintaining a safe stock balance
Pros:
it has a lot of features and reports which make us avoid any un necessary customization
Cons:
transaction tiers need to be more with less increase of fees
Great CRM with amazing features
Pros:
The system offers a high degree of customization, allowing businesses to tailor it to their specific requirements and workflows.
Cons:
Acumatica has a learning curve, especially for users new to the software, which may require training and time to become proficient.