--- description: Get detailed information about ECP and how it can help you meet your business needs. Learn more about ECP price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ECP Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Assisted Living Software](/directory/10034/assisted-living/software) > [ECP](/software/90493/ecp) # ECP Canonical: https://www.capterra.com.sg/software/90493/ecp Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/90493/ecp?page=2) > ECP is assisted living software that manages workflows from prospect to move-in, clinical tasks, and billing in one platform. > > Verdict: Rated **4.7/5** by 152 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ECP? ECP is used by assisted living facilities, memory care communities, independent living communities, group homes, intellectual and developmental disability care providers, and pharmacies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 152 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Extended Care Professional - **Location**: East Troy, US - **Founded**: 2004 ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: Contact ECP for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Appointment Management - Assessment Management - Billing & Invoicing - Campaign Management - Care Plan Management - Charting - Communication Management - Compliance Management - Compliance Tracking - Contact Management - Data Import/Export - Document Management - Document Storage - E-Prescribing - EMR/EHR - Electronic Signature - Email Marketing - For Long Term Care - Geriatric Care - Incident Management - Interaction Tracking - Invoice History - Lead Capture - Lead Distribution - Lead Generation - Lead Management - Lead Nurturing - Lead Qualification - Meal/Nutrition Management - Medical Billing - Medical Management - Medication Database - Medication History - Medication Management - Patient Communications - Patient Management - Patient Records Management - Pipeline Management - Point of Care System - Reminders - Reporting & Statistics - Reporting/Analytics - Sales Reports - Scheduling - Staff Management - Status Tracking - Task Management - Third-Party Integrations - Workflow Management ## Integrations (60 total) - Accushield - Aline - Aline - Amazon QuickSight - Axys - Axys - BestRx - Bill - Carefeed - Conduit - DRX - Datascan Pharmacy Software - Direct - Domo - FSI Pharmacy Management System ... and 45 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Assisted Living Software](https://www.capterra.com.sg/directory/10034/assisted-living/software) ## Related Categories - [Assisted Living Software](https://www.capterra.com.sg/directory/10034/assisted-living/software) - [Electronic Medical Records Software](https://www.capterra.com.sg/directory/20028/electronic-medical-records/software) - [Healthcare CRM Software](https://www.capterra.com.sg/directory/30976/healthcare-crm/software) - [Medical Billing Software](https://www.capterra.com.sg/directory/30026/medical-billing/software) - [Pharmacy Software](https://www.capterra.com.sg/directory/30593/pharmacy/software) ## Alternatives 1. [Senior Living Core Platform](https://www.capterra.com.sg/software/209867/senior-living-core-platform) — 4.7/5 (63 reviews) 2. [Eldermark](https://www.capterra.com.sg/software/79030/service-minder) — 4.6/5 (37 reviews) 3. [Therap](https://www.capterra.com.sg/software/124101/therap) — 4.7/5 (77 reviews) 4. [ShiftCare](https://www.capterra.com.sg/software/1016141/shiftcare) — 4.6/5 (144 reviews) 5. [Carepatron](https://www.capterra.com.sg/software/195467/care-patron) — 4.4/5 (843 reviews) ## Reviews ### "ECP review" — 5.0/5 > **Cathy** | *25 August 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Personalized service and willingness to help create items/processes for our company. Someone always calls us to make sure we are satisfied. > > **Cons**: Sometimes things are talked about and promised but not completed for a extended period of time. They are willing to talk about it but the issue can be on both ends at any time. > > ECP has served us well over the years. We have a close relationship with them and can discuss our needs at the time. ----- ### "Administrator" — 4.0/5 > **Placida** | *15 January 2026* | Facilities Services | Recommendation rating: 10.0/10 > > **Pros**: I do like how you can record multiple aspects of the everyday tasks that we are beholding to as staff. > > **Cons**: the one thing I do not like is that we are not able to print out a completely blank MAR, with no consumer information. and that you are unable to link a resident to the pharmacy unless it is done at time of adding "New Resident. and that you cannot reactive a resident on the same day they were discharged. > > overall experience is a nine point five out of ten, the support team was great and replied immediately after getting a service call. ----- ### "Highly Recommend ECP" — 5.0/5 > **Candis** | *23 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: ECP is very user friendly. My teams rarely have issues with the system and when an issue does occur, the ECP customer service people are there to help. We use all aspects of the system, from eMAR to incident reporting. We have our own assessment tool in the system, as well as our own supporting assessments and evaluations. Overall, a great product. > > **Cons**: I’d like to see AI capability, i.e, predictive risk concerns with residents based on documentation and incident reporting. > > Overall, a great experience. We have been using ECP for 10+ years and have been exceptionally satisfied with their software and customer service. ----- ### "Great Program" — 4.0/5 > **Carla** | *25 August 2025* | Mental Health Care | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, great customer service, easy to train new employees on how to use the program. As the person who entered most of the residents into our system, that was also really an easy process as well. > > **Cons**: The med passing system is a little bit more difficult to use than our previous program. The 2-steps for reordering meds, I wish there was way to turn that off, as well as the need to check in new meds/scripts into the system before they can be passed. > > Overall I have had a great experience with ECP, \[sensitive content hidden\] the lady we worked with to set everything up was phenomenal and very helpful\! ----- ### "Happy we switched to ECP\!" — 4.0/5 > **Jamie** | *3 November 2025* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Overall a great EMR. Ease of uploading and the ability to keep everything in one place. The ECP support is very knowledgeable and friendly. I would recommend to any assisted living or SNF. > > **Cons**: Setting alerts for staff notifications seems to be more difficult than it should be and there is no way to alert us if someone doesn't have a BM for 48 hrs. > > Very positive experience from the beginning. Great support. Does interface with our pharmacy which is why we switched in the first place. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.com.sg/software/90493/ecp?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/90493/ecp) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data