---
description: Get detailed information about SapphireOne and how it can help you meet your business needs. Learn more about SapphireOne price, benefits, and disadvantages for businesses in Singapore.
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title: SapphireOne Pricing, Cost & Reviews - Capterra Singapore 2026
---

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# SapphireOne

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> SapphireOne offers a comprehensive on-premises ERP solution, ensuring data sovereignty and enhancing organisational efficiency.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses SapphireOne?

SapphireOne offers a uniquely comprehensive ERP solution, best suited for medium to large organisations, ideal for those with strict data sovereignty, real-time access, and customisation requirements.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SapphireOne
- **Location**: Sydney, Australia
- **Founded**: 1986

## Commercial Context

- **Pricing model**: Per User
- **Pricing Details**: Per year maintenance fee
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Australia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland and 37 more

## Features

- API
- Accounting
- Accounts Payable
- Accounts Receivable
- Audit Trail
- Bank Reconciliation
- Billing & Invoicing
- Budget Management
- Budgeting/Forecasting
- CRM
- Cash Flow Management
- Cash Management
- Chart of Accounts
- Claims Management
- Core Accounting
- Cost Management
- Customer Database
- Dashboard
- Data Integration
- Enterprise Asset Management
- Expense Management
- Expense Tracking
- Financial Management
- Financial Reporting
- Fixed Asset Management
- For AEC Industry
- Forecasting
- General Ledger
- HIPAA Compliant
- HR Management
- Income & Balance Sheet
- Integrated Business Operations
- Inventory Management
- Inventory Tracking
- Invoice Management
- Materials Management
- Medical Billing
- Medical Coding
- Multi-Currency
- Multi-Location
- Payment Processing
- Reporting/Analytics
- Resource Scheduling
- Revenue Recognition
- Supply Chain Management
- Tax Management
- Third-Party Integrations
- Time & Expense Tracking
- Transaction Management
- Workflow Management

... and 6 more features

## Integrations (16 total)

- Anaconda
- BigCommerce
- Channel Benchmarking
- EasyPost
- ExchangeRate-API
- Mailchimp
- OANDA
- Pacific
- PayPal
- Progress MOVEit
- SPS Commerce
- Shopify
- Stripe
- WooCommerce
- Xe

... and 1 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Accounting Software](https://www.capterra.com.sg/directory/1/accounting/software)

## Related Categories

- [Accounting Software](https://www.capterra.com.sg/directory/1/accounting/software)
- [ERP Systems](https://www.capterra.com.sg/directory/9/enterprise-resource-planning/software)
- [Distribution Accounting Software](https://www.capterra.com.sg/directory/32522/distribution-accounting/software)
- [Project Accounting Software](https://www.capterra.com.sg/directory/32657/project-accounting/software)
- [Engineering Accounting Software](https://www.capterra.com.sg/directory/32533/engineering-accounting/software)

## Alternatives

1. [Sage Intacct](https://www.capterra.com.sg/software/76/intacct) — 4.3/5 (608 reviews)
2. [QuickBooks Enterprise](https://www.capterra.com.sg/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews)
3. [NetSuite](https://www.capterra.com.sg/software/135757/netsuite) — 4.2/5 (2003 reviews)
4. [Sage X3](https://www.capterra.com.sg/software/167769/sage-x3) — 4.4/5 (107 reviews)
5. [Sage 100](https://www.capterra.com.sg/software/156947/sage-100cloud) — 4.1/5 (369 reviews)

## Reviews

### "Sapphire One - Not for the faint hearted but worth the effort" — 4.0/5

> **Don** | *18 February 2017* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: 1. Logical
2. Reliable
3. Disciplined with strong audit and security controls.
4. Flexible
5. Constantly evolving functionality.
6. Prompt, effective support.
> 
> **Cons**: 1. Some functions such as the hire, training and online shop require further refinement to meet the particular needs of our business. In these instances, we have been able to establish effective lines of communication between Sapphire One and the supplementary programs we use.
2. Development of the Sapphire One software to meet your specific requirements (customizing), attracts not only a development cost (which is understandable) but also an ongoing annual fee of 25% of that cost. This ongoing fee continues to restrict the amount of customisation we are prepared to sanction.
> 
> As a small "niche products" retailer/wholesaler, we wanted a software package that would integrate all of our accounting and sales functions, that was relatively simply to operate, but had sufficient underlying sophistication to meet the needs of a growing and diversifying business.
Initially, we wondered whether we had made the right choice, but as the software evolved and as our appreciation of its capabilities grew, those fears were put to rest. Apart from the sale of products through our showroom, our company provides Technical support, delivers classroom style training programs, has an equipment hire service and an online shop. Sapphire one accommodates these activities either directly or in tandem with supplementary software.
We are now totally dependant on Sapphire one for the daily conduct and the effective management of our business.

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### "Best Mac OS ERP Accounting Software in the market" — 5.0/5

> **James** | *9 February 2017* | Wholesale | Recommendation rating: 9.0/10
> 
> We have been a SapphireOne user since 1995. As a family business I am constantly reviewing the market looking at various business solutions and to date we have not seen anything in the market that even comes close to comparing to SapphireOne and the Sapphire Webpack.

We have deployed this application in our business worldwide. What we find as a standout with this application, is the unique working relationship we have with their development team.

We are regularly making requests for additional features and functions in both the client server product and the web product and the development team implement our requests in an extremely timely manner.

The features included as standard make SapphireOne fantastic value - Microsoft Excel link, warehousing and sales rep functionality with barcode scanning and iPhone/iPad integration, advanced document management (paperless office\!), runs on Mac and/or Windows, Payroll, and much more.

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### "Flexible enough to accommodate almost every need in our organisation" — 5.0/5

> **Anwar** | *28 July 2018* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10
> 
> **Pros**: It is an adaptable and flexible product which is very important as it gives the functionality for the range of activities we have to monitor and record. The SapphireOne ERP Accounting system is very dynamic as it is capable of gathering data from various areas of our garments business. It encompasses entire operational landscape for our company which provides us the scope to access all information in terms of sales, purchase, order management, inventory and many others.
> 
> **Cons**: Since the system is continuously updating, you would need to make sure that you keep updated with the software. Saying that, their support team is always ready to provide assistance in this regard.
> 
> It has a stable platform and is user friendly. Make sure you use their training program which will save your time and make your job easier.

-----

### "SapphireOne is worth the investment" — 5.0/5

> **Alison** | *22 May 2017* | Recommendation rating: 9.0/10
> 
> **Pros**: It is  a convenient and robust solution with all the features to cover our needs as Timber Wholesalers and Timber Moulding Specialists.  SapphireOne support team delivers excellent customer service , addressing all concerns and issues with prompt attention.
> 
> **Cons**: The vastness of SapphirOne's capabilities can sometimes be overwhelming  for new users, but the program being complex is not necessarily complicated and  they  are more than willing to assist new staff.
> 
> We have been using their software for many years and it is always progressive.  Its diversity has been great for creating a central source for ALL our accounting needs.   We have found it to be an excellent solution for all our ERP, Accounting, CRM needs.  So we don't need any third party support to supplement  our requirements

-----

### "Feature Rich Program" — 5.0/5

> **Danielle** | *27 February 2019* | Farming | Recommendation rating: 7.0/10
> 
> **Pros**: Comes with everything out of the box -- financials, project management, warehouse management, almost everything -- you name it and it's probably there. They allow multi-entity and multiple currency.
> 
> **Cons**: Connecting via the web or using mobile devices is very limited. I guess it's because it's not a cloud program, but it's a setback at times.

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## Links

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| en-AU | <https://www.capterra.com.au/software/73028/sapphireone> |
| en-CA | <https://www.capterra.ca/software/73028/sapphireone> |
| en-GB | <https://www.capterra.co.uk/software/73028/sapphireone> |
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| en-IN | <https://www.capterra.in/software/73028/sapphireone> |
| en-NZ | <https://www.capterra.co.nz/software/73028/sapphireone> |
| en-SG | <https://www.capterra.com.sg/software/73028/sapphireone> |
| en-ZA | <https://www.capterra.co.za/software/73028/sapphireone> |

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