---
description: Get detailed information about Salesforce Sales Cloud and how it can help you meet your business needs. Learn more about Salesforce Sales Cloud price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Salesforce Sales Cloud Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Revenue Management Software](/directory/31118/revenue-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce)

# Salesforce Sales Cloud

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> Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
> 
> Verdict: Rated **4.4/5** by 18771 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Salesforce Sales Cloud?

Sales teams, sales managers, marketing teams, and partner managers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 18771 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.1/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Salesforce
- **Location**: San Francisco, US
- **Founded**: 2003

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Basic sales and marketing for up to 5 users&#10;$25&#10;/user/month\*&#10;(billed annually)&#10;&#10;Complete CRM for any size team&#10;$80&#10;/user/month\*&#10;(billed annually)&#10;&#10;Deeply customizable CRM for your business&#10;$165&#10;/user/month\*&#10;(billed annually)&#10;&#10;Unlimited CRM power and support&#10;$330&#10;/user/month\*&#10;(billed annually)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish
- **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more

## Features

- AI/Machine Learning
- Access Controls/Permissions
- Accounting
- Auto-Dialer
- CRM
- CRM Integration
- Call Center Management
- Call List Management
- Campaign Management
- Catalog Management
- Client Management
- Client Tracking
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Contact Management
- Customer Database
- Customer Profiles
- Dashboard
- Data Entry
- Data Security
- Document Management
- Email Management
- Email Marketing
- Engagement Tracking
- For Insurance Industry
- For Sales Teams/Organizations
- Forecasting
- Inbox Management
- Knowledge Management
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Onboarding
- Performance Management
- Performance Metrics
- Pipeline Management
- Price Optimization
- Prioritization
- Progress Tracking
- Reporting/Analytics
- Sales Activity Management
- Sales Pipeline Management
- Sales Reports
- Scheduling
- Self Service Portal
- Shared Contacts
- Task Management
- User Management

... and 53 more features

## Integrations (37 total)

- Birdeye
- Box
- ClearSlide
- Conga Composer
- Crowdstack Pro
- Docusign
- Dropbox Business
- Eventbrite
- Evernote Teams
- Expensify
- Five9
- GetFeedback
- Gmail
- GoTo Meeting
- Gong.io

... and 22 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Revenue Management Software](https://www.capterra.com.sg/directory/31118/revenue-management/software)

## Related Categories

- [Revenue Management Software](https://www.capterra.com.sg/directory/31118/revenue-management/software)
- [Revenue Recognition Software](https://www.capterra.com.sg/directory/33615/revenue-recognition/software)
- [Revenue Cycle Management Software](https://www.capterra.com.sg/directory/32275/revenue-cycle-management/software)
- [Sales Force Automation Software](https://www.capterra.com.sg/directory/12/sales-force-automation/software)
- [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software)

## Alternatives

1. [HubSpot CRM](https://www.capterra.com.sg/software/152373/hubspot-crm) — 4.5/5 (4455 reviews)
2. [Zoho CRM](https://www.capterra.com.sg/software/155928/zoho-crm) — 4.3/5 (6969 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.com.sg/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews)
4. [Dynamics 365](https://www.capterra.com.sg/software/157279/dynamics-365) — 4.4/5 (5817 reviews)
5. [eWay-CRM](https://www.capterra.com.sg/software/152769/eway-crm) — 4.5/5 (822 reviews)

## Reviews

### "Sales force user review" — 4.0/5

> **Miguel J.** | *12 May 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Overall I like the ability to access all my customer data sales rep information from my PC or from my phone to track opportunities and lead progress
> 
> **Cons**: Configuring some of the dashboards and getting the reports right took a little bit but overall once that's done it's very beneficial
> 
> Overall I'm very happy with the product itself however with better training can get a lot more out of its

-----

### "Salesforce is the Holy Grail" — 5.0/5

> **Verified Reviewer** | *26 November 2025* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: I've used Salesforce Sales Cloud at many organizations, but it still feels second to none. There are robust opportunity and pipeline tracking, reporting, and dashboards.
> 
> **Cons**: If there is any customization to be had, it feels like it costs a ton of money every single customization.

-----

### "Salesforce for college recruitment and admissions" — 5.0/5

> **Jeffrey** | *1 April 2026* | Higher Education | Recommendation rating: 10.0/10
> 
> **Pros**: Salesforce is a flexible platform, and I appreciate the ability to make customizations.  Pages are completely customizable, and there are many options for automation.  Also, the cloud service is extremely reliable and robust.
> 
> **Cons**: Data storage limits out of the box are restrictive, and the cost for additional storage is very high.
> 
> I've had a fantastic experience with Salesforce.  I have been a Salesforce administrator since 2013, and I think it is a great platform.

-----

### "Very pricey for glitchy software" — 1.0/5

> **Daniel R.** | *15 September 2025* | Computer Software | Recommendation rating: 1.0/10
> 
> **Pros**: I used Salesforce as both an autodialer for my business and as Client Management Software. I loved that I didn't have to dail 600 numbers manually and I had the customer information at my finger tips
> 
> **Cons**: The platform would freeze , I would make calls and a customer information from five calls ago would appear and the forms I used to collect information would receive 404 error messages when user would try to submit their answes
> 
> Salesforce is very pricey and their software is full of bugs. It made me look unprofessional and frustrated my business orocesses

-----

### "Salesforce for B2B Software Sales" — 4.0/5

> **Marissa** | *15 January 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: It keeps all accounts organized and can be customizable to the company's reporting needs. This includes ownership, contact/account details, and pipeline management (activity, logging calls, etc.).
> 
> **Cons**: Some Salesforce instances can be very confusing and complex. My company is still working through system changes with an acquisition and I am working in two different Salesforce instances. One is simple. The other is confusing.
> 
> Since Salesforce is compatible with many different systems and integrates well, it makes day to day workflows and operations much easier.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/61368/salesforce)

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| de-CH | <https://www.capterra.ch/software/61368/salesforce> |
| en | <https://www.capterra.com/p/61368/Salesforce/> |
| en-AE | <https://www.capterra.ae/software/61368/salesforce> |
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