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About Basecamp

Basecamp is a team collaboration system designed to be straightforward, easy for teams to adopt, and perfect for team managers.

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Pros:

I like that you can give access to each project to whomever you please and those people can see their own to-dos and also others. I like that it integrates with Tick.

Cons:

There is no way for me to delete an inappropriate comment from a parent.

Basecamp ratings

Average score

Ease of Use
4.3
Customer Service
4.3
Features
4.2
Value for Money
4.2

Likelihood to recommend

8.0/10

Basecamp has an overall rating of 4.3 out 5 stars based on 14,448 user reviews on Capterra.

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Dawid
Dawid
Product Manager in UK
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

All the foundations you need

5.0 last month New

Pros:

Basecamp is the perfect solution for simplicity and efficiency. It has just what you need to manage projects, communications, and almost any collaborative work. You're not flooded with a ton of features that you'll never use. The message board is simple, yet effective, with just enough customisability. Most importantly, it's a product built for their own use case - so Basecamp's authors are using the platform to build their entire business around it. They have a ton of free resources, with my favourite being the Shape Up book about how Basecamp runs research & discovery on the platform.

Cons:

They've improved many of the things I didn't like, so I think the only remaining issue is that you can't set tasks to recur every 8+ days. It caps out at 7. It's a niche use case, but I needed it a few times already and had to work around this.

Angela
Angela
Owner in US
Verified LinkedIn User
Graphic Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The free versions is great and anyone and use

4.0 10 months ago

Comments: Great for small projects with minimal milestones.

Pros:

It doesn't require any training for new users to jump on the platform to view their tasks and deadlines and communicate within the project.

Cons:

Very difficult to project management across dozens of milestones when compared to Asana or SmartSheet.

David
David
National Sales Manager in US
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Decent software. Could be better.

3.0 last month New

Comments: Basecamp works well and is a decent project management tool. If you have no used other project management tools than you will find it very helpful. However, if you have used software like Asana or Mondays, you quickly realize the limitations of Basecamp.

Pros:

Basecamp has single page projects that are relatively simple to use. The to-do lists are easy to use as well. Basecamp can also handle large file transfers.

Cons:

Basecamp isn’t the most user friendly software available. It’s quirky and somewhat difficult to figure out what to do if you aren’t familiar with the software.

Ashok
Senior Director in Canada
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Comprehensive set of capabilities for us

5.0 last month New

Comments: Has special interface with other softwares which makes meeting management and scheduling great and possible.

Pros:

Basecamp is a unified workspace that manages all areas of everyday operations and duties for our company's management. It provides dozens of sales and marketing automation rules, charts, reports and calendar which are most appropriate for our organization.

Cons:

Very straightforward. It has maintained a clean reputation with us. I highly value Basecamp.

Tichaona Redemptor
Tichaona Redemptor
chief information officer in South Africa
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Alternatives Considered:

Flexible Event Creation platform

5.0 7 months ago

Comments: My overall experience with Basecamp has been quite positive! Basecamp’s project management features streamline workflows, enhance communication, and keep projects on track. It’s a powerful toolkit for modern teams!

Pros:

Basecamp provides a single, organized space for all project-related activities. Whether it’s discussions, tasks, files, or schedules, everything resides within a project’s dedicated page.

Cons:

For new users, Basecamp’s interface can be a bit overwhelming initially. The abundance of features and options might take some time to get used to.

Peter
Software engineer in Kenya
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

"MY PROJECT MANAGER"

3.0 3 months ago

Comments: Basecamp has given me an easy time to work with my colleagues even from home,we can share information regarding our projects using the software.
Basecamp is one of the best projects management tool I have used soo far.

Pros:

The user interface is very friendly,easy to navigate from one point to another,as compared to other tools,it has amazing features such as instant messaging that helps me and my colleagues during projects discussions

Cons:

I have not come across any dislike with Basecamp,soo far soo good.

Mayra
Analyst in Colombia
Civil Engineering, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Basecamp Review

4.0 4 months ago

Comments: Overall, I will give BaseCamp a 4 out of 5 stars

Pros:

It saves you a lot of time and highlights what is important for task scheduling; and high performance to work on multiple projects, It works flawlessly, is very intuitive

Cons:

Sometimes their customer support system is a bit slow

Scott
Director of Operations in US
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Good starter program to help you get you orginized

4.5 9 years ago

Pros:

Basecamp - Great online content management system. This system is very easy to upload to and share information with your workgroup. It is not that expensive and will give you great capabilities if you are working on more than one project or if you need to share information with work partners. You can start as many projects as you need, and you can limit who has access to different parts of that project. Breaks down into two groups your Team and the Client - you can set access for each of these groups. Clients can be limited to only view or change particular accepts of the project that you give rights to. Tracking - you have the ability to track compare work that has been done to early versions of a document. You can also pull up the work history of Team members or Clients. It is easy to invite Team members and clients and there is nothing to download.

Cons:

After you have uploaded files (in my case as a publisher images for example) you can not download them as a group. You have to individually download each file that you need. This can lead to having multiple version of a file. If you do not delete a previous version of a document then there will be two. the only way to not run into this is to us the document fuction in Basecamp. This feature is very basic. if you do not stay on top of file management and discussion you could be soon over run and find yourself with a lot of clean up work.

Nishmitha
Accounting Manager in Ecuador
Renewables & Environment, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

User friendly software for project management

5.0 4 weeks ago New

Comments: It has helped me to keep multiple projects running and well managed

Pros:

I like the to do list it's having which helps me to understand what are the things i need to do to complete my project work. It simplifies my project and saves me time.

Cons:

Sometimes the system can be quite slow but it is easy to implement and navigate.

Vaja
Vaja
Frontend Engineer in India
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

My Experience using Basecamp

5.0 2 months ago New

Pros:

What i like mosr about basecamp is it ability to make communication between team member really easy and it gives teams ability for planning how the project is going to be and what our team is working on.

Cons:

Its gives limited feture and customization ability

Daniel
Executive Producer in US
Design, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

(BC3) A friendly project management tool

4.0 5 years ago

Comments: Basecamp is a great way to collaborate with clients and teams still. The nature of direct 1-1 communications means it will never compete with Slack in terms of moment to moment integration (We dont use campfires or pings or whatever they are called), especially since we do a lot of work in JIRA and therefore our project and process are already disconnected (I could see Campfire being more useful if we were more actively using Basecamp). For now, it serves as a place to post assets for review and archival to the client, as well as a place to post longer messages, like meeting notes in a way that is organized and contextual.

Pros:

The reintroduction of client permissions made BC3 instantly more usable as it reintroduced the collaborative nature that wa a hallmark of this product (The "clientside" approach was garbage) Basecamp offers a clean and approachable structure to project management. It is not intended for software development really, but can be used to run a project or even as a company hub (we use it for both, though in full honesty we have mostly transitioned to slack).

Cons:

As above, the initial clientside approach was really underwhelming. It worked for specific low-touch clients, but if you were actively collaborating, it was offputting and cumbersome. It can be sort of cumbersome to navigate files, and I wish there were data integrations to link Google Shared drives

Kate
Communications Manager in US
Internet, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy, Affordable Project Management for Your Entire Team

4.0 5 years ago

Comments: Since we started using Basecamp, our project intake process has become much more organized and it's way easier to see what everyone has on their plate. It's also helped us get approval from key stakeholders since everyone at every step of every project has to-dos assigned to them. I also love the integrations. We sync with Everhour so we can keep track of exactly how long it takes to complete each step of each project, which has helped us become more efficient and also see where we're spending our time.

Pros:

I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.

Cons:

There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.

Ellie
Project Manager in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

A Really Good Project Management Tool!

5.0 5 years ago

Comments: Bringing Basecamp into the organization wasn’t difficult. The system was easy and simple to integrate. My team loves it! We hare very satisfied with Basecamp.

Pros:

Prior to basecamp, my organization was unorganized and working organically, there was no structure or timelines to our projects. Basecamp brought all that and MORE! It’s so simple to use and assign team members the tasks. It has a great user interface structure. There’s not a day that goes by where I’m not on Basecamp. It made such a positive impact in my organization!

Cons:

When it comes to tracking, Basecamp doesn’t give a good overview of this. You need to consistent check what tasks have been completed and which ones aren’t. I hope they make an improvement on the Gantt Charts along with full project reports!

Clayton
Director of Operations in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Hands-down my favorite project management software

5.0 5 years ago

Comments: I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.

Pros:

Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

Cons:

There is a little bit of a learning curve with the single page interface but that is be design.

Sridhar
CTO in US
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Decent project management tool for small teams!

5.0 4 years ago

Comments: We started Basecamp in v2 and still using it for smaller internal projects. Basecamp does a lot good when you are working with smaller simple focused projects which are run individually. Most of our clients are now demanding to be in Slack or MS Teams as part of collaboration so we have to move to newer tools and apps as required by clients. As part of 2020/2021 vision, we are now targeting to move all our artifacts and teams to Slack or MS Teams and service most of our collaboration/discussion/file sharing

Pros:

The most important and stand out feature of the product is the fixed pricing. Its use all you can and no per user seating billing makes it absolutely a product for internal smaller teams. We have used this product for little over 2 years now and is used by various teams inside the company. With basic features like tasks, calendar, file sharing, we found it relatively smaller projects which does not involve too many requirement changes or too much of pre-start documentation required.

Cons:

Handling large multiple projects, tracking each project activities, and above all tracking individual contractors work/ timesheet tracking has been a pain point with this product for us. Check-ins work great for a product company but since ours is a technology services projects where work really has to be tracked and detailed at most levels has been a challenge for us. Most of our clients are already on or they prefer/recommend apps from slack and MS Teams and demand to use basecamp in their ecosystem is not very in demand for us.

Bethany
Editor in US
Publishing, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

My, well, base camp for client communications!

5.0 3 years ago

Comments: I create an individual Basecamp project for each of my clients to handle communication, deadlines, and file-sharing. Basecamp is the only project management software I've found that really excels at being used in a client-facing manner. I can get clients set up within minutes without confusing or overwhelming them.

Pros:

My use of Basecamp is unique in that I personally don't need project management software as much as a client communication interface, and Basecamp is perfect for that! My work requires me to implement deadlines for both my team and my clients, and Basecamp allows me to clearly communicate that entire timeline while keeping all files and communication in one place. It really is a perfect "home base"!

Cons:

I'd love to be able to customize which projects we receive updates on! Instead of just choosing email updates or no email updates, it would be great to have a newsfeed of only starred projects or even the ability to designate and filter by role within a project. I also feel that the jump between Basecamp Personal and Basecamp Business is a bit too stark. I'd love to see, say, a Basecamp Entrepreneur option in between aimed at companies that don't need unlimited features and can't afford the $99 monthly price point. Basecamp 2's "10 projects for $20/month" package would be an ideal model!

Gavin
Technical Project Manager in UK
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Basecamp gives you a lot of bang for the buck

5.0 2 years ago

Pros:

Basecamp does almost everything we need to do, with the ability to use the APIs we've managed to extend Basecamp to work with our internal and some external systems. Every single project is tracked and managed via the app, our project hours are recorded against each project using the API and we can report on these for costings at any point. There are more competent project management software packages out there, but all of these charge per user and would be a lot more expensive.

Cons:

There's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign people to projects with working hours to ensure the member of staff isn't overloaded. This is minor overall but would definitely be something great to have.

Rony
Accounts Manager in United Arab Emirates
Information Technology & Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

A Seamless Collaboration Experience With Basecamp

4.0 last year

Comments: My overall experience with Basecamp had its ups and downs. On one hand, the platform offered a user-friendly interface and comprehensive project management tools that streamlined our collaboration efforts. The real-time messaging and file sharing capabilities were convenient for team communication. However, I encountered occasional technical glitches and experienced a learning curve when navigating some of the advanced features. The lack of robust customization options and the higher pricing compared to alternatives were also minor drawbacks. Despite the challenges, Basecamp proved to be a reliable tool for enhancing teamwork and project organization.

Pros:

Basecamp is a game-changer for collaboration, boosting productivity and communication with its intuitive interface and powerful features. It's simplicity and organized layout make project navigation effortless. The comprehensive project management tools, including task assignment and milestone tracking, ensure efficient workflow management. Real-time messaging and integrated file sharing enhance seamless communication. Basecamp's emphasis on transparency and mobile app accessibility further enhance the collaborative experience. Highly recommended for streamlined teamwork.

Cons:

While Basecamp offers a range of impressive features, there were a few areas that left something to be desired. One drawback was the limited customization options. I found myself wishing for more flexibility in tailoring the platform to our specific project needs. Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity. I also experienced occasional performance lags, particularly when the platform was accessed by multiple users simultaneously. Lastly, the pricing structure felt a bit on the higher side compared to some competitors. Despite these shortcomings, Basecamp remains a solid collaboration tool, but it could benefit from addressing these areas of improvement to further enhance the user experience.

Nagish
IT Officer in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Best Tool for Online Project Management and Team Management

5.0 6 years ago

Comments: I am using Basecamp from last two year. I love it because of its Team Chat, the average price which is very affordable, Message Boards/News which have so many options to edit the text, such as bolding, coloring, bullet points, etc which I personally didn't see in any other project management tool. Most of the time I use it to update stockholders, where it also provide privacy. When I want to inform specific persons I can select those and send them message once at the same time. I love its reports feature too. Drag and drop for rearranging tasks in task list is pretty awesome feature. I like Basecamp’s structural way of arranging everything like links, file, comments, communication, etc.
I recommend it to everyone because of its Free Trail which is a very good thing to try it before buying the full package.

Pros:

Basecamp is an online project management tool which can be accessed through a Mobile device by its app or directly through the web on both PC and Mobile devices. Managing multiple projects at the same time is very easy with Basecamp. Basecamp is featured rich web app where each and every feature such as Project Updates, Discussions and In-project Todo Lists/Tasks are on one-page and a user can easily find them directly by first look. The best thing in Todo list is multiple Todo lists in a single project for different department’s collaboration which makes it more powerful than the other available tools in the market. Document upload and sharing with others and receive feedback or comments makes it more versatile. The coolest feature which I like is the Catchup option for knowing about today and today’s progress in a single click. The best feature which keeps me update about the progress is the Progress feature, where the whole project is displayed as a timeline on one page, that’s just amazing. It’s so easy to see the milestones and progress right in one screen and scroll to see how much of done for the course of a day or month. The simplicity of Basecamp makes me love it; because Basecamp has a very lean user interface, the smooth learning curve for first-time users and scalability to use it for larger projects which makes it adoptable for everyone.

Cons:

The workflow is not built around any specific industry so it may not be a very perfect for specialized companies but it can be used by anyone and it can be adopted easily because of its ease and more features. The Calendar view/ Schedule doesn’t show a specific task's progress in details. it will make more sense to calendar/schedule view if the schedule is shown like the progress bar for every task.

Kamila
Kamila
Founder & CEO ¿ Business Coach | Marketing Strategist | Online Training for Coaches & Experts in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great for client management and projects

5.0 6 years ago

Comments: It helps us keep the communication with clients in one place versus using email which is helpful. I wish they had a free version though. I like the style and branding of the app, but if I wasn't using it for client work I doubt I'd be using it for my own projects.

Pros:

- The interface is fun to navigate, it's just pleasant to look at. I like all the little buttons, the way that the check marks are designed, it's fun to comment and check things off. I'm a big nerd when it comes to the actual enjoyment of a platform. The brand is on point. - I like that you can set up different sections for todo's versus having them all be in place. It's also helpful to have a separate files section and discussions section for things not related to specific to-do's although we do rarely use them with my clients. - I see they have an option to use Clientside where the client doesn't get to see all the things in Basecamp, and they can still use email primarily when it comes to the communication. I personally don't use this option and we just have the client in their own Basecamp but it's a great option for folks if they don't want their clients IN the actual project. - It's easy to attach images, write quick comments, and send pings to team members.

Cons:

- The price point, it's obviously not a free option like Trello or others and it is the same in terms of quality as those two except for the design and having clients in there. - It can get confusing for the client. They don't know where to go. - Sometimes we don't know where to write things, there are too many options for communication and discussion which makes the organization of our conversations a bit trickier to manage. - I wish it was possible to see a visual representation of the deadlines for each task, like a gantt chart or something. I feel like Asana has more options when it comes to all of that and it's easier to organize things.

Tamara
Club Secretary in US
Public Relations & Communications, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Basecamp - Great for young people, not user friendly for older generations

4.0 4 years ago

Comments: I had to give a presentation on Toastmaster's Pathways and navigating to and through Basecamp and I realized we are not utilizing a lot of the great features Basecamp offers. Again, a lot of the members I've spoken with (both local and international) all say the same thing, that it's confusing to navigate through, the look of the website changed and the headers are confusing. The word Basecamp didn't sit well with a lot of people, but after searching this on YouTube I figured out that Toastmaster's didn't do a good job of explaining what is Basecamp and what the purpose of Basecamp is. If they had chosen to use words or headers like, "Account" that would sound more familiar it would've helped with getting to know the layout. Also, finding materials is still a bit of a maze, but again, that's the organizations lack of set-up and not really Basecamp's fault. With Basecamp all of the learning materials that used to be in booklets were now transferred to the computer and had live video demonstrations, organized power points and links to more resources beyond what is written on the page; it definitely enhanced our learning but also overwhelmed us because there were almost too many resources available in every language you can think of in different parts of the site. Now that I know that Basecamp is a project management software I can help others learn about it and utilize it to the fullest extent.

Pros:

I use this software for my Toastmaster's Club and it has a lot of great features that aren't being utilized because of the confusion of maneuvering through it. I can: leave feedback or ask for feedback from other members, track my progress via pie charts, access multimedia learning materials easily, store documents related to my project for historic record or for easy recall.

Cons:

Toastmaster's is an world renown organization that has a very even mix of younger and older or retired members; the oldest member in my club is 92 years old. As of June this year, everyone was required to get a Pathways account and log into their Base Camp. I am one of the younger members (39 years old) and even I didn't find Basecamp to be clear cut or intuitive and was frustrated. It got so bad, that the area directors asked every club to nominate a Toastmaster's Pathways or Base Camp "Ambassador" that they can refer people to when they needed help. We had a virtual conference recently and there was an intro class on how to use Pathways/Base Camp and everyone was clearly confused and it didn't make sense to them. There were too many steps to get to the login pages and to get to the actual base camp. Also, the word base camp was not explained to everyone. I think we were looking for something like, "Account" which is equivalent to going to your base camp. I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.

Bryce
Recreation Director in US
Recreational Facilities & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Best Bang for the Buck

5.0 4 years ago

Comments: Our team has been better at communicating with one another and collaborating on ideas. It has connected the team and made it easier to know what everyone is working on without it feeling like big brother is watching what you do.

Pros:

I love how I pay a yearly fee and I can have unlimited users, projects, files, due dates, etc. We looked into other software and no one could match the ease of use and affordability for a city government on a budget. I love how you can search by keyword and find what you need, I love the chatting option between employees and I love how you can create projects and assignments with ease.

Cons:

I wish you could integrate your google calendar with this software.

Mohammed
Senior corporate communications in Jordan
Banking, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Preparing and implementing tasks through the cooperation of team members

5.0 3 years ago

Comments: Basecamp contributed to increasing the ability to follow up on all projects of the organization, as well as save documents and documents related to those projects, and also through notifications of tasks that are sent at the specified times to all members, ensuring that everyone stays in touch with the actual situation of the project and enables the project management to know the points Defects and omissions in production baskets, which gives them flexibility with the ability to enter at the right time.

Pros:

Basecamp is a flexible program with a distinctive design, which enables the work team, by integrating jobs, to dispense with many of the tasks they perform, which contributes to saving time and effort and increasing productivity. The team will be able to communicate through Basecamp from anywhere at any time and also via mobile phones. Each team member will be able to list the tasks, their due dates, and the members who contribute to the implementation of the task, which makes the follow-up processes and measurement of achievement rates easy and clear to everyone. The application will provide you with notifications about the assigned tasks that you have to follow. The application provides the ability to download files, documents and videos of a specific activity, and they will be saved for reference at any time. The application enables you to work on several projects at the same time, as you will be able to customize the tasks according to the project you are working on.

Cons:

Everything is excellent, Basecamp is easy to use for everyone, it has a unique user interface, which allows you to know all the tasks that you are required to participate in and their due dates. Basecamp has an excellent support team and provides educational aids to everyone that helps with a clear understanding of how the app works. Basecamp provides a very large amount of freedom for users, enabling them to include and modify the list of people to send notifications to, ensuring that those notifications reach the people concerned at the specified times.

Tara
Tara
Digital Marketing Paid Media Account Manager in US
Verified LinkedIn User
Internet, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Basecamp is excellent for client management tasks that involve multiple departments.

4.0 6 years ago

Comments: The main benefit of Basecamp is the ability to assign out specific tasks to specific individuals and with a due date. As a full-service digital marketing company, we benefit greatly from the software's overall project/client-focused design. Basecamp helps my medium-sized company to know which members of each department on working on a client. With the due date feature, users can indicate time-sensitive or priority matters. This feature is optional, which allows our company to distinguish between short term tasks and long term goals. Basecamp's design is checklist-oriented. Checklists appeal greatly to our more meticulous employees, but also encourages the more Type B employees to focus their ideas into timely and measurable tasks. The newest upgrade to Basecamp 3 introduced the Campfire feature which is ideal for internal projects, a benefit that was missing from the previous version. This aspect of the software is perfect for intra-department non-client work. For example, the account management team uses this feature to collaborate on building a new template for our client presentations. Overall, Basecamp allows my company to achieve large-scale goals by breaking them down into distinct tasks.

Pros:

I work on the client-facing side of a medium-sized digital marketing services company. I love that Basecamp aligns perfectly with our multi-client firm. The latest upgrade to Basecamp 3 expanded the product's utility. Basecamp's design allows my coworkers and me to assign and manage tasks across departments. The new Campfire feature expands Basecamp's utility to include internal project management in addition to the main benefit of organizing client work. This feature allows for a more casual flow of ideas for projects that my team is working on as a group.

Cons:

I dislike that Basecamp does not allow the user to know the workload of another coworker. For example, if I need a small change to be made to a website, I would assign that task to a member of our design team. They are very busy and sometimes that task can get backlogged if the recipient has a long list of assignments to complete. Additionally, when assigning out new clients, it is important to see which of my team members has the extra hours in their schedule to handle a new account.

Lucas
Senior Software Engineer in Austria
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Simple yet elegant and effective.

4.0 last year

Comments: In summary, Basecamp impresses with its simplicity, attention to detail, and comprehensive feature set. Its user-friendly interface and thoughtful design make it easy to navigate and utilize its robust set of project management tools. While the software excels in many aspects, one area for improvement could be providing more fine-grained metrics for tracking project timelines. Nonetheless, Basecamp remains a valuable asset for efficient collaboration, streamlined communication, and effective project management.

Pros:

am thoroughly impressed with its simplicity, attention to detail, and robust set of features. The software's straightforward interface makes it incredibly easy to navigate and use, allowing me to quickly get started and stay organized. The attention to detail is evident in every aspect of Basecamp, from its clean design to its thoughtful features that cater to various project management needs.

Cons:

While Basecamp offers excellent project management capabilities, having more detailed metrics and insights into the timeline of events would greatly enhance the ability to track progress and identify potential bottlenecks. By incorporating more granular metrics, such as task duration, milestone completion rates, or individual team member contributions, Basecamp could provide users with a more comprehensive understanding of project timelines and enable more effective project planning and management