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About Boomi

Unify your entire digital ecosystem faster with pre-built connectors and guidance from over 200M machine learning integrations.

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Pros:

The API management is extremely simple and intuitive, clearly you must have slight previous knowledge to carry out each of the changes.

Cons:

There are some consistency concerns across the different screens that can be frustrating at times, but I know they are working on it.

Boomi ratings

Average score

Ease of Use
4.4
Customer Service
4.3
Features
4.3
Value for Money
4.3

Likelihood to recommend

8.7/10

Boomi has an overall rating of 4.4 out 5 stars based on 274 user reviews on Capterra.

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Filter reviews (274)

Cristian
Cristian
Sr. Software Development Manager in Romania
Verified LinkedIn User
Semiconductors, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Dell Boomi for your systems integration needs

5.0 5 years ago

Comments: We have complex requirements to integrate with a various cloud and on premise applications, related to the semiconductor manufacturing business of our company. Also, b2b integration with 30+ suppliers is needed.
Though I was skeptical initially that Boomi can cover our needs, after joining their first Boomi World in 2017 and talking to Boomi specialists and with their customers, I was convinced we are on the right track.
Now, few years later I can say Boomi was a good choice.

Pros:

By definition, Boomi is built for systems integration. What this means is that you get a long list of out of the box integration connectors (90+). We have used Boomi to seamlessly integrate our NetSuite ERP with: - cloud applications: Namely, OpenAIR, Box - on premise applications: Secure FTP, custom API for Oracle Agile PLM and custom apps It has covered most of our integration needs with a relatively small to medium effort.

Cons:

Also by definition, Boomi is built with the idea that not only technical people can do these integrations. This is one reason that higher management of a company can be "pursued" to purchase it. However, in reality non-technical people can only achieve very simple integrations with the drag&drop features of the platform. More technical knowledge is needed because most of the times the requirements are more complex and require custom scripting/mapping between data formats.

Eric
Director - Business Applications in US
Computer Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

NetSuite to Salesforce Integration

5.0 5 years ago

Pros:

the ability to fully customize the ETL process between our core business Systems

Cons:

The system is very well put together, but it is still a little heavy to use without the proper technical background

Simon
Development Manager in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Fast to build Can be difficult to fix

3.0 5 years ago

Comments: A host of apps integrated

Pros:

Speed of development and range of connectors

Cons:

Frequent need to restart atoms. Crashes often.

Verified Reviewer
Verified LinkedIn User
Package/Freight Delivery, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Boomi Product Review

4.0 5 years ago

Comments: I would say it has been overall very positive. When I have a problem I know I can reach SENSITIVE CONTENT HIDDEN and he gets back to me so quickly and resolves problems quickly as well. Resolutions are always solid recommendations, never a hack or a let me figure it out scenario.

Pros:

Ease of use and company's commitment to the platform and its customers. Monthly updates fix and address problems we are facing and it feels really good to see all the successful customers at BOomi world.

Cons:

Flow is my primary con, only because we knew the Flow to Boomi Integrate Integration would be necessary but it seems like it may be difficult tech for the citizen Integrators.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Boomi

4.0 5 years ago

Comments: 7/10

Pros:

UI and customer support quick responses also the community

Cons:

very thin. not enough complex functionality natively resulting in complex groovy builds which leads to slow run time if volume is large

Benjamin
Lead Software Developer in US
Broadcast Media, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Getting Started and a great start

4.0 5 years ago

Comments: Overall it is a good start as we are learning to use it with our team internally

Pros:

I liked how we could quickly build integrations without needing to stand up a new environment each time

Cons:

The reporting leaves a lot to be desired. For me it takes so long to find issues when troubleshooting.

Verified Reviewer
Verified LinkedIn User
Renewables & Environment, 5,001–10,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Impressive Integration Platform

5.0 5 years ago

Pros:

As someone who is new to integration, I was impressed by how easy it was to learn how to develop integrations on the Boomi Platform. The learning managment system and support/user guides were essential in jumpstarting my company's integration development.

Cons:

It is easy-to-use software. I would like to see improvements to Boomi Suggest, but I know it will be better over time due to the machine learning algorithms.

Dee
Mgr Software Administration in US
Higher Education, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Easy to adopt and role out integration strategy platform

5.0 5 years ago

Comments: Very positive experience working with this product and the support from Boomi has been outstanding

Pros:

This platform was very easy to learn and roll out. How to stand up the infrastructure was understanding the requirements was well documented.

Cons:

The lack of ability to lock down file structures

Tony Ricardo
Tony Ricardo
Agent/World’s Best Boss in US
Verified LinkedIn User
Insurance, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Boomi integrates your integrations

5.0 2 years ago

Comments: Boomi helps our companies around the world to achieve concrete integration of each of the old platforms or tools that manage all our processes, this in order to unite and centralize all the information and processes and to find them all from the same place without having to be navigating everything and wasting valuable time. With Boomi, all our tools are intertwined due to the large amount of codes it supports.

Pros:

The tool offers excellent BPM flows that allow us to improve the way we run our operations inside and outside the company, achieving a constant improvement in all products and services. The API management is extremely simple and intuitive, clearly you must have slight previous knowledge to carry out each of the changes. The tool does not consume so many resources for a highly technical software. The tool can be recommended to any entity or organization that needs to start integrating and centralizing its different tools and achieve a new evolutionary step in terms of being an organization. Boomi provides the necessary tools and knowledge to be able to carry out the different tasks and improve our companies, through one of the most important integration systems we have used.

Cons:

In some moments where we must generate scenarios that are slightly complex it is difficult to integrate the tool, which forces us to look for third party solutions to be able to carry it out without wasting time. Boomi's user interface is not as simple as expected. The performance graphs could offer a different way to see how things are happening. The price may be a bit high compared to other competitors.

Rajeev
Rajeev
Lead Developer in US
Verified LinkedIn User
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Boomi Product Review

4.0 5 years ago

Comments: Great

Pros:

Ease of use and easy to develop and manage

Cons:

Atom Queue is not a good enterprise Queue solution

Robert
Integration Architect in US
Insurance, 5,001–10,000 Employees
Used the Software for: 6-12 months
Reviewer Source

A Better Way to Work

5.0 8 years ago

Comments: Boomi is a point-and-click tool that has many features across a broad functional spectrum (e.g. Enterprise Service Bus, Web Service Gateway, Managed File Transfer, Messaging). You use a drag-and-drop interface to create processes, with no coding required (though you CAN use Groovy or JavaScript when needed). What can you do with it? You can: create and consume web services; perform database CRUD operations; get/send files over FTP/SFTP; read/write JMS queues; read/write to file systems (Linux, Windows, Mainframe, etc.); send/get email; read/parse/create EDI; etc. Nearly everything you do in an IT shop to integrate systems and applications you can do via Boomi. Boomi isn't ideal for everything. E.g. complicated ETL, voluminous file transfers, complicated processing, etc. But for the everyday IT tasks, Boomi is the perfect middleware tool. Simple tasks can be done in minutes with Boomi: read from a database to create a report and email it; call web services; web-service enable an existing process; create an enterprise web service that orchestrates a process; poll directories looking for files; poll JMS queues looking for messages; copy data between two applications; convert data from one format to another; in short - anything involving integrations between systems or applications can be done in Boomi. At my company we're starting to use Boomi for all middleware activities - it's fast and easy to create processes that perform a variety of tasks. Boomi does the heavy lifting, we just configure shapes, connect them together in a process flow, and then push it to production. Sometimes we have to use code (Groovy or JavaScript) to do complicated things that the tool doesn't natively do (e.g. date manipulation/calculation, call out to a Java Library to create a Java Web Token), but otherwise it seems to do everything we want to do. Nearly anything you can do in Java, .NET, python, perl, etc. you can do in Boomi with little or no coding. Boilerplate development (like creating data services, extracting data to files, running scheduled tasks, etc.) can all be done in minutes or hours in Boomi rather than days or weeks in traditional programming languages. Boomi doesn't replace all of your tools - but it replaces 80% of what you do with those tools and it takes 20% of the time to do it. I'm convinced that it's the future of traditional IS development.

Pros:

Ease of use, simplicity of the programming paradigm, and the vast capabilities of the product.

Cons:

It doesn't implement everything in a given spec (e.g. I can't access the full request/response for a web service call; I can't use all features of standard functionality like SMB; etc.) The tool needs to mature a bit more so that it can be leveraged more in a variety of enterprises.

Richard
Senior Developer in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Integration tool with GUI interface is OK for Salesforce-to-SQL integration

4.0 8 years ago

Comments: We are using Boomi in an on-premise installation to integrate other software. It is adequate. The drag-and-drop interface web-based interface is easy-to-learn and generally responsive. Monitoring and scheduling are fine, though error-reporting is via system-generated emails that must be reviewed manually or via email rules (you need to buy an additional "Connector" from Boomi to send your own emails). Dedication to the GUI interface limits flexibility -- code and SQL statements can be so powerful, but you cannot get to them. There is "Groovy", a Java-like scripting language, but figuring out how and where to call it is difficult -- the in-process and "document" touch points are not intuitive and are not well-documented. Customer support is generally responsive but not always helpful. Their first question is "send me the URL of your cloud interfacing definition", and when we explain that we are on-premise (required for database security) then answers become tough to get and more vague. We get TIMEOUT errors when moving tens-of-thousands of records from Salesforce to SQL. Boomi's response is that the error is from Salesforce so it is Salesforce's problem. However, we did not get these errors from our previous integration tool from Bluewolf. Unfortunately, Bluewolf does not integrate with OpenAir, so we had to change tools. We work around the TIMEOUT by changing schedules and changing the interface approach to moving fewer records. Overall Boomi does the job and we have made it work -- I have no delusion that there is a great tool available for this difficult job of cross-system integration. My interpretation is that Boomi is focused on web service integrations with small message sizes, and the on-premise solution is an afterthought.

Pros:

Ease of use; web access

Cons:

Slow with large numbers of records to transfer; little access to underlying Salesforce SOQL and SQL

Verified Reviewer
Verified LinkedIn User
Oil & Energy, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Forget about code

4.0 5 years ago

Comments: If you lack of developers, is a good choice. You can train someone in no time so is able to create process for the company. For too complex process, it can be a challenge maintaining them. Is expensive...a lot, just recommended for big companies.

Pros:

There is no need of an advance developer to make simple but long process. Connect to different APIs protocols like HTTP, Odata, SFapi, etc. Connect to smtp or sftp/ftp servers and other external services. You can connect to almost anything and just moving the mouse.

Cons:

You cannot code, and sometimes that is bad... if you have performance issues you don't have to many options. You don't have code to refactor. The version control it's far from git or similar. I't very expensive, if you have developers, an app that make all that is way more cheaper that maintain a Boomi atom. It's very annoying not having a way to audit the connections, sometime the connectors fail and you don't have a good log to see what happen.

Srinivas Chandrakanth
Developer in India
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

#1 Leader in iPaas Integration

5.0 8 years ago

Comments: I have used Dell BOOMI in various enterprise level integration over the cloud.
Across the different technologies that are available, this is the best one which was proved.
I worked in providing solutions to different to different clients and clients are very much happy with the continuous integration. Support was all time helpful and one must not forget community as well. I'm sure that BOOMI will rule the cloud space in the coming years as well reason being the security aspects are handled perfectly. This was the only reason that firms look for their data. B2B integration is made easy and can be done without any difficulty. Help documentation was awesome and it was illustrated in a lucid way. There are live examples to get started as well. Finally, it's worth your money for seamless integration.

Pros:

Seamless Integration, Support, Help Documentation, Community, Robust Runtime, Flexible orchestration style of development.

Cons:

Minor bugs are taken care in each and every month release maintenance.

Martijn
Consultant and Product developer in Netherlands
Government Administration, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Steep learning curve, great community and amazing performance

4.0 8 years ago

Comments: Having experience with different integration platforms got me up and running in Boomi relatively quickly. However, due to the differences, the learning curve was rather steep still. There are a number of non-intuitive features, that require advanced knowledge of the platform to get right. Fortunately, there is a very active and very knowledgeable community of other Boomi users, always willing to help out those new to the platform. Whenever there are problems with functionality, the community is the go-to place to get it resolved. The disconnect between the designer platform and the execution engine is a key feature in the astonishing performance of the processes. As far as process performance goes, Dell Boomi is the best experience that I've had. Both when it comes to processing large amounts of data in a small process, as when it comes to processing incidental data in large complicated processes, Dell Boomi never fails to amaze me.

Pros:

Performance; the community; the smooth, all features included development platform.

Cons:

A number of features take quite a lot of time to develop in the platform. The lack of XPath search and map functionality is tough to handle. Web service integrations (the core business of my company) feel rough and rudimentary, a lot of work still needs to be done on this field

Trey
Software Developer in US
Oil & Energy, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Go to Boomi if you want to innovate

4.0 5 years ago

Comments: Overall our experience with Boomi has been great. Integrations that have previously taken months to build, test and implement can now be done in weeks. Not only that but Boomi makes it easy to build modular integrations, so if one piece no longer works for you it can be easily replaced.

Pros:

Boomi is a tool that can be picked up easily by just about anyone and allows for very quick development. Boomi makes prototyping integrations incredibly easy and quick and moving those solutions to production takes a few clicks.

Cons:

As with most graphical programming languages there are limitations as to what the tool can do, and while there may be workarounds that can be done in the system sometimes those carry performance implications.

Velmurugan
Manager in India
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Dell Boomi is Awesome

5.0 8 years ago

Comments: This is my first middle ware. I am enjoying the work i do now than ever. Boomi simplified the number of lines of codes that we write to integrate/automate any process. I started learning this on my own, i never though it would be that easy to learn, of course by referring the documents that has been provided. During the certification course as well, i find it easy to complete. However, for me, the certification course is not worth for the money that I pay, Mainly because of the content. The expectation was it will cover all the components available with Dell Boomi but it is not. Over all, i am enjoying the integrations that i am configuring with Dell Boomi. The recent updates in community as well as Boomi platform is really good.

Pros:

Easy to learn Easy to configure local atoms easy to make any changes Amazingly quick support team Knowledge stored community

Cons:

Content and the cost of certifications.

Scott
Integration Architect in US
Information Technology & Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Middleware Grows Up

5.0 8 years ago

Comments: Having focused on middleware and process automation for quite some time, I have had the opportunity to review and use a number of platforms over the years. These range from incredibly cumbersome to overly simplistic and virtually unusable; on-prem to cloud and hybrid models. For years integration/middleware vendors have advertised that their product can be configured by the business analyst although this has been a reach at best. Boomi realizes this goal while also providing the ability to generate complex time sensitive integrations that leverage user defined code where needed. Boomi provides a comprehensive and growing support community to complement their internal product support that has been nothing but stellar. Response is quick and robust. While there is always more to be learned, Dell's Boomi is the product that we all envisioned but until now has been unavailable.

Pros:

Ease of use.

Cons:

Nothing yet.

Brian
Integration in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Accelerate Integrations

5.0 5 years ago

Comments: Dell Boomi makes Integration with Healthcare hospitals and clinics very easy for us. We can do a typical integration in hours or days rather than weeks or months as with traditional integration engines.

Pros:

Easily able to integrate out of the box. Powerful enough to use for complex use cases.

Cons:

There is nothing we do not like about Dell Boomi.

Kamlesh
Dell Boomi Integration Developer in India
Computer Software, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Dell Boomi is Tool which make your Organisation Integration Easy and Cool

5.0 8 years ago

Comments: I am amazed with this integration tool it is very easy and flexible tool. Too many people believe that only technical guys can learn this kind of integration tool but trust me, I am a MBA guy who does not have any technical skill but I learned this very effective and right now I am handling too many projects.

Pros:

Integration that u can rely upon. Quick to get a simple integration going. Some of our integrations took just a few hours to build. Transformation of profile format with ease. Flexible tool and access anywhere in the world. To have fewer departments and more profits in less time then u can go for Dell Boomi.

Cons:

Not easy to troubleshoot failures. Unable to easily access payloads and components. Dev mode is painful with a limit of 10 records. Running processes even on dev mode takes a long time. Takes at least 20 seconds before starting to process.

Lacey
IT Manager in US
Paper & Forest Products, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Biztalk to Boomi

4.0 5 years ago

Pros:

still implementing but like the thought of having less sys admin work and low code and less complex

Cons:

None at this time.

Joshua
IT Engineer in US
Information Technology & Services, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Boomi - quick and easy

5.0 8 years ago

Comments: Boomi is a great solution for building integration and automation solutions. There are many connectors to choose from as well as generic SOAP, REST, etc. connectors. Boomi is intuitive and easy to pick up. Hosting processes in the cloud or locally is a breeze. Boomi has a growing, engaged community of users and is constantly adding features based on community requests.

Pros:

Quick, easy, intuitive. Constantly improving the UI and experience. Monthly updates to the product based on community input. Setup is easy.

Cons:

Traditional programming logic such as loops and counters are not straightforward. No script debugging or advanced code support. No external repository support.

George
Data integration Specialist in US
Information Technology & Services, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Created integrations in a short time without code required.

5.0 7 years ago

Comments: Managed to create integrations, in a very short period of time. Boomi made iPaaS accessible to anyone.

Pros:

What's not to like about Boomi. It's so easy to use, 0 coding required, the platform is on the cloud, it provides out of the box connectivity to most platforms/saas, easy to maintain and very active community. All these factors contribute to make this iPaaS the perfect solution to for any user with common logic.

Cons:

The only downside that I can think of, is the cost. But you will realize it's worth it once you save time on developing.

Verified Reviewer
Verified LinkedIn User
Biotechnology, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

Speed of developement

5.0 6 years ago

Comments: We started out small with one atom and a single integration. This integration went so well we moved to adopt Boomi as our corporate wide iPaas.

Pros:

Speed to deployment. We had a proof of concept up and running in one day. The development and deployment cycle fits perfectly with Agile

Cons:

I'd like to see some more functionality in one or two of the connectors.

Chad
Sr Mgr Enterprise Data & Integration Architect in US
Hospital & Health Care, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Connect Anything to Anything

5.0 5 years ago

Pros:

Boomi is the hub connecting all of our applications. We haven't found a system we can't connect into yet. It is extremely versatile.

Cons:

The number of new ideas provided by the community can exceed the development pipeline capacity therefore resulting in longer than desired time to market for features