authorize.net Reviews

Simple and Easy To Deploy

Comments: Overall, after the initial phone calls and emailing documents, its been a pleasure using the service. No headaches and it just sits in the background doing what its supposed to be doing.

Pros:

I like the ease of use. and ease of deployment of the service. my main reason for using it is because ITS not all the other providers out there. its a REAL merchant account.

Cons:

The actual process to get approved is LONG and kind of a pain because it is a REAL merchant account, they also do a hard pull on your credit, which was less t Han ideal but a pessary evil to get the service.

Works Great 100% Of The Time

Comments: I use Authorize.net to handle my e-commerce transaction payments . It works great.

Pros:

It's basically a 100% trust symbol, and I know it's going to work every time, while protecting my transactions.

Cons:

I guess I don't like when I need a secret key AND a security token and a few other things, since it just seems excessive.

Payment Gateway But Not Exactly a Payment Processor

Comments: Although I liked the flexibility of a separate CC processor and gateway with Authorize.Net, I ultimately switched to a different provider that could provide full service payment processing and gateway services all together. I may be paying slightly higher processing fees, it is just easier to have it all together in one place.

Pros:

At one time Authorize.Net was only one of a handful of payment gateways for small business. They do that well and have a feature-rich customer portal. They are also widely supported by the various eCommerce platforms.

Cons:

Be aware that Authorize.Net is not a CC card processor but a payment gateway that can be paired with a CC processor. There are a many one-stop alternatives available today. You might be able to get a better discount rate with a CC processor/Authorize.Net combo, but it is certainly more hassle.

Great for and B2B payment processer

Pros:

Super Secure for you and your customers easy to set up and use Low fees Over 25+ year experience in the payment gateway services business

Cons:

Some feature do not work properly due to high security of information even when set up properly.(Stored Credit Cards feature in BigCommerce)

AUTHORIZENET IS A MUST HAVE

Comments: OVERALL IT IS A GREAT WAY OF SETTING UP PAYMENT ARRANGEMENTS WITHOUT CONSTANT REMINDERS. I LOVE THE EASE OF GAINING CLEARED AND DECLINED PAYMENTS.

Pros:

INSTANT PAYMENT INFORMATION. DECLINED AND ACCEPTED WITHOUT HAVING TO TAKE THE TIME TO PROCESS EACH PAYMENT.

Cons:

LOG IN CAN BE DAUNTING. I HAVE TO MAKE SURE MY EMAIL IS UP TO RECEIVE A CODE EVERYTIME I SIGN IN. I UNDERSTAND WHY BUT, IT CAN BE A HASSLE

Great Platform

Pros:

It is straightforward to navigate through and look up all the payments made. It is also effortless to refund or cancel a payment.

Cons:

I have not found anything I do not like.

The Unshouting but Effective Payment Platform

Comments: It has been an awesome experience more so due to its accurate fraud prevention feature that never fails at detecting any fraudulent activity coupled with the electronic payments which are quite fast. Besides, it integrated very easily with our company system.

Pros:

It is very easy to implement and has a perfect reporting interface

Cons:

The only issue it the pricing which may not favor every user

Very Convenient payment processing for customers and merchants

Pros:

Payment processing is very streamlined as it is very easy for customers and merchants to manage payments and it sync very well with different accounting softwares

Cons:

The Payment processing time is very long I think. It takes some time to post the payment, but this sometimes depends on banks as well.

Authorize review

Pros:

its robust security features, user-friendly interface, and extensive integration options. Its ability to support various payment methods and recurring billing capabilities makes it a popular choice for businesses of all sizes.

Cons:

Net include its pricing structure, which can be higher than some competitors, especially for small businesses.

authorize.net Works Efficiently Because It Is Reliable

Pros:

For Efficient Payment Processing, authorize.net Is Highly Effective and Accurate to Use. It has a great customer support team.

Cons:

I like the efficiency of authorize.net. authorize.net has been brilliant.

A Bit Dated, But Functional

Comments: Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

Pros:

We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

Cons:

The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

Easy to Use

Pros:

Authorize.net is easy to use and understand.

Cons:

We have issues with charge backs with authorize.net

Gets the job done, but that is it

Comments: I found it usefull for what it is but since you manage critiacal infomrtaion, you need people that are not going to use it to steal that information

Pros:

I has an option to process payments via card

Cons:

You have to enter everything manually, no option to make the customer input it via phone, which increases the risk for the customer

Authorize.net valuable service

Pros:

The product is easy to use and provides a critical function (online ordering)

Cons:

Seems like there are some unnecessary hoops to jump through for different levels of sales.

The most affordable payment processing option out there!

Pros:

The fees are a fraction of some competitors, but the software works seamlessly

Cons:

I can't think of anything I dislike. It really is awesome software.

Quick Onboarding for new merchants

Pros:

Virtually every major e-commerce platform integrates with Authorize.net. It's fees are comparable to most other major processors. Very simple to setup and on board. No complaints from customers.

Cons:

I personally haven't run into any problems setting it up. Rates are comparable to competitors. Might be nice to see better deals there.

Authorize.net easy to navigate and great support

Comments: Authorize.net is always there in the background of every credit card transaction whether online or in person, but you never notice it because it integrates so seamlessly with all my other programs

Pros:

Authorize.net is very easy to navigate as an admin, you can set up parameters and change company info on your own without support, but if you do need support, the support team is easy to contact and very helpful. Also the reporting is easy and comprehensive.

Cons:

The set up with my bank was a bit cumbersome, perhaps because we have a Hawaii bank? The time difference between where authorize.net is located and Hawaii caused a couple of reconciliation problems until I realized that some of yesterdays transactions are on todays reports, once I figured that out the reporting was a breeze.

Very Useful CC Gateway

Comments: Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked.
Thank you

Pros:

It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Cons:

Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Comments: Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Pros:

Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Cons:

Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Authorize.net (former user)

Comments: My overall experience was good. We got a lot of help setting it up from start to finish and in-between.

Pros:

I liked that I had a lot of options when it came to reporting.

Cons:

The cost was getting to be a little prohibitive.

My go to payment processor

Comments: Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

Pros:

We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

Cons:

If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

Authorize.net - Easy to Use

Pros:

Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

Cons:

Honestly, nothing. I've been using it for over 11 years with ease.

Authorize for Small Businesses

Pros:

We have been using Authorize.net for over 10 years with no complaints. We use it strictly for online credit card processing both manually and on our website. The website is super easy to use and navigate. We recently added the fraud detection suite to our account that Authorize has available. We are very happy with the results and the filters you are able to place to control fraudulent activity.

Cons:

Nothing. We have been very pleased with this software.

EASIEST AND SIMPLE

Comments: Overall very pleasant. Easy for clients to use and for us as the team to use.

Pros:

Easy for clients to use and for us as the team to use.

Cons:

Have to have a second place to login vs it being integrated into our system. Just preference though.

Simple payment gateway

Comments: We use authorize.net for subscriptions, not our regular eccommerce transaction. It's worth the cost if you have enough transaction volume.

Pros:

Deposits are quick enough and usually only take a couple of days. Works well if you need to accept electronic checks.

Cons:

Customer service is basically nonexistent. You're better off searching online forums for troubleshooting issues. Account specific resolutions take a ton of time.