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Adobe Creative Cloud Reviews

4.7 (7,328) Write a Review!

About Adobe Creative Cloud

Adobe Creative Cloud is a suite of creative software and services including design, photography, video, and web development tools.

Learn more about Adobe Creative Cloud

Pros:

It has a lot of features and allows you do to nearly anything you can imagine. Customer service and tutorials are super helpful.

Cons:

Half of them download the wrong app (Lightroom) and some times they choose the wrong paid plan because they find it too confusing.

Adobe Creative Cloud ratings

Average score

Ease of Use
4.2
Customer Service
4.2
Features
4.7
Value for Money
4.2

Likelihood to recommend

8.7/ 10

Adobe Creative Cloud has an overall rating of <span class="">4.7</span> out 5 stars based on <span class="">7,328</span> user reviews on Capterra.

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Filter reviews (7,328)

Faraz
Faraz
Marketing Specialist in United Arab Emirates
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Expensive but worth it

5.0 last year

Pros:

It's a complete solution for all design-related requirements. prom photos to videos and from pixel-based graphics to vector-based graphics. there is something for everyone to use.

Cons:

the price is high. All the features and benefits are going to be much much better if the price was slightly lower.

Jade
Jade
Creative Director in Australia
Verified LinkedIn User
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

The standard, but the gap is closing.

4.0 last year

Pros:

Having used Adobe CC ever since its inception, it's still the standard across the board. It runs well on MacOS, is mostly reliable and each app inside it plays well with others.

Cons:

Pricey subscription model, average customer service and Adobe are prone to taking away important features at will, or changing all the shortcuts you ever knew and messing them up in the next release. Its hard to suggest that Adobe are customer-focussed.

Maria
Teacher in Argentina
E-Learning, Self Employed
Used the Software for: 2+ years
Reviewer Source

Invaluable Resource

5.0 2 months ago

Comments: It is absolutely useful, I can use it on all my devices and find invaluable resources.

Pros:

Effective, totally user-friendly and practical.

Cons:

So far I I have found only fUntastic features.

Tavi
Intern in Brazil
Events Services, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Non Existing Support - Creative Cloud

1.0 last month New

Pros:

worked for 8 years without problem but yesterday I had a big disappointment.

Cons:

For the fist time yesterday I had an issue, with the signature function. I contacted Adobes support chat and they support guy told me there was relationship problem between the Adobe Apps and that I had to clean the isssus away. He then proceeded to send me one long step-by-step instruction and one web page that was at least 5 pages long and told me I had to follow the instructions. I told him I needed help with the instructions but his response was that no help would be provided. I canceled my subscription the same day. Non-existing support should never be accepted by a long time client.

Andrew
Manager in US
Banking, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The Industry standard of editing software

5.0 3 months ago

Pros:

The Creative Cloud offer a huge suite of editing software that allows us to edit photos and videos.

Cons:

I wish the suite was more affordable. Currently paying over $50/ month.

Alec
Director, Marketing in US
Consumer Goods, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe: The Industry Standard For A Reason

5.0 2 months ago New

Comments: Some software has a steep learning curve, and the range of capabilities within each program makes it difficult to master, but these are absolutely essential tools for any creative.

Pros:

The breadth of functionality within this ecosystem is insane - from concept to completion, virtually any creative project can be knocked out.

Cons:

I just can't understand why they've rolled out AI assist in some of the programs—in Photoshop especially, it just isn't ready yet. It's not nearly as smart as other AI options on the market.

Cody
Owner-Photographer in US
Photography, Self Employed
Used the Software for: 2+ years
Reviewer Source

Good Product, will continue to use.

5.0 2 months ago New

Comments: From the first time I started the program it has always been running in the background doing what it does best, it’s backing files up, updating apps, and a bunch of other good stuff.

Pros:

I really enjoyed the ease of use, and very sleek interface.

Cons:

I don’t really know if there is anything that I didn’t particularly like about the software.

Angel
Media Producer in US
Media Production, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Powerful tool for creative tasks.

5.0 last month New

Comments: It has allowed me to elevate my design skills and produce professional-quality work across various mediums, from graphic design and photography to video editing and animation.

Pros:

Adobe constantly updates its apps with new features and improvements, ensuring that I always have access to the latest creative tools and technologies.

Cons:

I experience performance issues or crashes, especially when working with large files or complex projects.

Alex
Graphic Designer in Canada
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud

5.0 2 months ago New

Pros:

I like how Adobe Creative Cloud gives you access to all of Adobe's creative apps. It's great value for money, and it means I always have the latest versions of the software.

Cons:

I honestly can't think of any downsides to Adobe Creative Cloud. It's an essential tool for any creative professional.

Nailah
Freelancer in Canada
Consumer Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Would Never Use Again

1.0 2 months ago

Comments: There is too many loopholes you need to jump through to even try and cancel your membership and account. They make it had for you and change unnecessary fees for their convenience and wont remove their softwares from your computer even if you uninstall it.

Pros:

It has a lot of different application that is world wide accepted and mostly preferred

Cons:

Too many tools and features that doenst have easily digesta le tutorials to figure out how to use and create.

Fernando
CEO - IT Consultant in US
Information Technology & Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Adobe Creative Cloud, Essential Tools for the Creative User

5.0 6 months ago

Comments: I’ve been using the setting tools in Creative Cloud since before their inception and Creative Cloud and I find them to be powerful and indispensable.

Pros:

Creative Cloud brings together a powerful and essential set of creative tools under one software bundle that works seamlessly and helps creatives get their job done.

Cons:

Learning to use creative close is not easy but it is necessary for the creative mind.

Larry
Owner in US
Architecture & Planning, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Creating a convenient path for creatives

5.0 11 months ago

Comments: Overall experience is great. I hope the prices can be reduced for long term subscribers.

Pros:

I like the vast amount of software that is easy to access and much needed in the design industry.

Cons:

I do not like the subscription fees as I think they should implement the one time fee structure thatwas very affordable.

Verified Reviewer
Verified LinkedIn User
Individual & Family Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Very nice and complete but a bit expensive

4.0 last year

Comments: Overall I am happy, but I find it a very expensive option. I think there must be other programs on the market that do the same thing and are cheaper. If I want to use just one application, I don't need to pay for all the cloud applications, but it is more expensive to use just one than to have everything. I would like to have an easy and simple option to use only one or (maximum 2) and not have to pay the full price.

Pros:

It's all in one place, you can update the different versions from one place. That makes things easier.

Cons:

What is an advantage becomes a disadvantage, as everything is concentrated in the adobe cloud, and starting from the same hub with the different applications, when you have to make an update it takes too long and does not work well until you update an application you can not open or do anything with the other. I think it may also have to do with the version of my computer, memory ,processor, etc..

Chris
Owner in Netherlands
Sports, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Undeniably still an industry leader.

5.0 11 months ago

Pros:

Creative cloud is still the back-bone of design. To get the most broad spectrum of features for creating, editing or exporting. Creative Cloud remains the best option out there.

Cons:

Compared to platforms such as Figma, Adobe can be overcomplex and more difficult in collaborating on a faster scale.

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Creatively Brillaint

5.0 last year

Comments: Overall, this software is excellent, and I can’t complain about its quality. It’s regularly updated and fantastic to use.

Pros:

I like how creative cloud allows you to have a full suite of integrated applications for media creation and creative design. It is simply excellent at designing your own graphics, or editing, a movie or a video and even creating illustrative documents.

Cons:

Creative cloud is very highly priced and has little movement in price, depending on how much you use it. If you use it 24 seven, you will likely pay the same as if you use it once a year.

BHAVESH
Proprietor in India
Commercial Real Estate, Self Employed
Used the Software for: Free Trial
Reviewer Source

"Adobe Creative Cloud: Unleashing Creativity Across the Cloudscape"

5.0 11 months ago

Comments: Adobe Creative Cloud provides a comprehensive suite for creativity. Seamless collaboration, powerful tools, but subscription costs and occasional compatibility challenges slightly detract from the overall experience."

Pros:

"Adobe Creative Cloud: A Powerhouse of Innovation, Collaboration, and Limitless Creative Possibilities."

Cons:

"Adobe Creative Cloud: Subscription Costs and Occasional Compatibility Hurdles are Downsides in an Otherwise Robust Creative Toolkit."

Lindsey Raye
Lindsey Raye
VP of Marketing in US
Verified LinkedIn User
Events Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Keep it all together

4.0 11 months ago

Pros:

The ability to save all my work and access anytime online

Cons:

Some of the limitations of multiple users

Babajide
Babajide
Senior Graphic Designer in UK
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

World’s most capable image editing software

5.0 last year

Comments: The applications and tools are great and have been a part of my design and creative process since the start.

Pros:

Adobe Creative Suite offers a comprehensive collection of professional tools for various creative needs, enabling me as a designer to seamlessly transition between different mediums and effectively bring my visions to life.

Cons:

While I don't have preferences or dislikes, some users might find Adobe Creative Suite to be complex and challenging to master due to its extensive features and occasionally, they might find its subscription pricing model to be burdensome for long-term use.

Bruna
Bruna
Senior Designer in Brazil
Verified LinkedIn User
Internet, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Love ir! Best of all

5.0 11 months ago

Comments: Love it! Love the way or assets are organized, love saving online documents and unfortunately I dont use to work collaboratively, but its a good feature.

Pros:

I love how Adobe grow with technology. The new IA features are down to earth. Completely useful to photo editing or just to improve a crop area.

Cons:

I don't like how expensive is to “normal users”.

Ami
Creation in India
Animation, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

The bestest and easiest app that i have ever used and introduced in my company .

5.0 10 months ago

Comments: Wonderfull app and very creative features to use as per companies perspective.

Pros:

The easy and amazing features that are accessible by anyone .

Cons:

Everything i liked is almost and not least

Chris
Art Teacher in US
Fine Art, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

The Best Editing Software but Expensive

5.0 last year

Comments: I love using Adobe Creative Cloud for all of my digital art needs. I just wish that the program was not so very expensive.

Pros:

The Adobe Creative Cloud is the best editing software out there. It has many programs and features with ease of use between them. You can edit photos, animate, do graphic design, etc.

Cons:

The price for the software is exorbitant. It used to be a software disc that you could just buy and have but now it is an incredibly expensive subscription service. A regular individual would not be able to afford this. It is price gouging. There is also a large learning curve because no tools have been removed since the inception of the program.

Banajit
sale in India
Accounting, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

"A versatile piece of software for graphic designers"

5.0 last year

Comments: A large worldwide community uses InDesign, and Adobe updates it frequently. InDesign is an excellent programme for professionals because of the collaboration features and its extensive feature sets, which include the template & stock library. It is used by our teams to generate digital brochures and corporate magazines.

Pros:

-InDesign gives us the ability to reuse material across several layouts. To reuse pages with varying size, it provides liquid layout.-PDF forms in InDesign are much improved. Before exporting the indd file as a PDF, we may precisely design the form fields.-InDesign also supports languages from the Middle East, including Arabic and Hebrew.

Cons:

-It takes a long time for an Adobe font to appear under the favourites filter in InDesign once we register it as a favourite.-InDesign takes up a lot of disc space.-It needs top-tier gear to run efficiently.-Rising subscription prices.-Learning curve for the product is steep.

Claudia
Freelance Video editor in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Love the software hate the price.

5.0 9 months ago

Pros:

I love that all of the program are pretty easy to caught on to. Not much of a learning curvy when transferring from program to program. Drag and drop is really nice. My favorite Adobe softwares are Photoshop and Adobe Premiere.

Cons:

I miss the days when you can just pay one time for the softwares you need. I dont use anything other than Adobe Premiere pro and photoshop so the other programs are kind of unnecessary for me to pay for. I am a college student so 19.99 is okay but changing the price to 39.99 after one year is kind of insane. Honestly if we could get the option to have a lower price for two programs a month I would do that. But I am canceling mine over the price. Too many new programs that still allow one time payment elsewhere.

Verified Reviewer
Verified LinkedIn User
Transportation/Trucking/Railroad, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Media and content projects for marketing

5.0 last year

Pros:

When I need to create any sort of content for marketing purposes, it can always be done with Creative Cloud. Starting with printed materials, ending with editing footage for social media.

Cons:

The learning curve us quite steep, but once you get the hang of the basic idea and logic, you can use all software within the Creative Cloud as the UI is very similar.

Noah
Development and Communication Manager in US
Nonprofit Organization Management, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The Bundle Is Going to Get You

4.0 last year

Comments: Creative Cloud let me know that the next update would make the suite nonfunctional on my current desktop. So I hard stopped the updates. My hardware still works. The software pushes to force sunsetting perfectly serviceable hardware is incredibly irritating. If there was anyway to get out of the "software as a service model" that Adobe has adopted with Creative Cloud, I would. But, as that's the only way to play the game, it's a necessary evil to access a great video suite.

Pros:

It's really the only way to access Premiere Pro, and Premiere Pro is an exceptional video editing suite of tools.

Cons:

As updates to Creative Cloud itself have occurred, it's intentionally sunset functionality. Be careful, because the software requirements can outpace perfectly serviceable hardware.