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QuickBooks Enterprise Reviews

4.5 (20,699) Write a Review!

About QuickBooks Enterprise

Manage your finances with QuickBooks Enterprise. Track income & expenses, generate reports, and make informed decisions. Buy Now!

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Pros:

Easy to navigate through. Amazing technical support, inexpensive, and it has such seamless integrations.

Cons:

Nothing really major is wrong but just a slight problem with the customer service, had a problem deleting my previous account and was told that they cannot delete it.

QuickBooks Enterprise ratings

Average score

Ease of Use
4.3
Customer Service
4.1
Features
4.4
Value for Money
4.3

Likelihood to recommend

8.4/ 10

QuickBooks Enterprise has an overall rating of 4.5 out 5 stars based on 20,699 user reviews on Capterra.

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Elizabeth
Elizabeth
Lead dispatcher-administrative in US
Verified LinkedIn User
Accounting, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Word of caution

5.0 last month New

Comments: Overall a great program to use if you are a small business owner. A word of caution... if you have no experience with this program, watch a how to video on youtube first or ask someone to walk you through it.

Pros:

Its very indepth, and precise. And a great value for the money it costs. A definite steal for a small business owner.

Cons:

If you have never used it before, it can be a little overwhelming.

Garth
Dir. Accounting and Finance in US
Consumer Goods, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Would recommend QuickBooks Enterprise for any company with less than 30 employees.

5.0 2 months ago New

Comments: We used Quickbooks Enterprise in a company with 13 employees of which 7 were using the program. We have $150 million in annual revenues and deal with 5 customers, about 40 vendors and work with multiple inventory sites. QE was able to keep up with the number of transactions but was limited in its ability to sync with our customer's EDI software.

Pros:

QuickBooks is known for being intuitive for a reason - it's checkbook style interface makes the user feel comfortable and familiar with the transaction process. In addition, the ability to edit previously entered transactions (with some limitations) gives the user confidence that they are not risking making an irreversible entry or at least a complex un-winding process. The reporting function supplies almost any type of report you can think of with the ability to customize the "out-of-the-box" reports. Comparative financials for year-to-date are easily done (something that NetSuite doesn't do without manipulating the report date ranges manually). The subscription costs are by seat and represent one of the best values in the accounting software universe.

Cons:

My biggest problem with QuickBooks in the inability to separate the receipt and billing of inventory. One replaces the other depending on the order of events. So if you want to keep your AP aging true, then you are either going to need to change your date of receipt from the actual to the billing date which can create problems when reconciling inventory, or you will need to manually change the due date. If you are dealing with multiple related entities (subsidiaries, companies, etc.) and you want financials to be specific to that entity you will most likely need to use separate company files. The user is limited to having two company files open simultaneously and any inter-company transactions will need to be duplicated in both company files.

Jade
Bookkeeping in US
Hospitality, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Not bad, could be better

2.0 2 months ago New

Pros:

I get my pay stubs when my boss submits payroll and the stubs are easy to read. I appreciate the level of security that is in the system and needing to enter information before seeing the actual stub

Cons:

There are always glitches in the system where we are either getting paid early (not necessarily a con) or very late. The system doesn’t accurately reflect vacation hours used so you have to guess.

Calvin
Consultant in US
Computer Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Quickbooks or the other guys

4.0 4 months ago

Comments: The product itself is fine and I do not have many complaints about it. They are just the only PC software that I have every purchased, who will create an upgrade/fix or purposely turn off a feature, just so I will have to make a purchase of the "new" version from them (I never have to pay to upgrade Excel, Word or any of my other day-to-day software purchases). back when I first loaded Quickbooks I had a few version of Microsofts small business package. Because Quickbooks was well established I passed on the free version and made a purchase of Quickbooks. That free version has become D365. My thought now is what else was out there for a small business that I just passed on. In short, Quickbooks can do everything that they advertise and they do it well and at a fair price. However, once you get started with them, because the "forced upgrades" are always cheaper/easier than starting over, your first purchase of Quickbooks will not be your last (if you look online there are always people selling an older version of Quickbooks. It is because every couple of years they need to do the upgrade and no longer need the older version). Just keep that part in mind as you make your small business software decision. If you are comfortable with that and always want to have the latest and greatest then QuickBooks in the software package for you (it really is good). But if you are cheap like me and do not mind using an older version of a product, then you might want to explore what some of your other options might be.

Pros:

Quickbooks is intuitive and relatively easy to learn, but is still feature rich, allowing one person to wear many hats and carry out the required functions of a small business. Another big plus is that most accountants know how to use it come tax time (I only need account to do my taxes, I do all of the day to day activity on my own).

Cons:

Quickbooks keeps trying to "force" you to into a paid subscription model and continued upgrades. The original version I purchased almost 20 years ago would still handle my needs as written back then, but they will "turn off" features to force you to upgrade and each new upgrade trys to squeeze you into a subscription based model, when it is not what I want or my business needs. I paid them once for the software and they should have been enough. I have already had to purchase another 5 versions, not because I wanted new features, to fix a problem or because I had outgrown the original version. Just so they could squeeze more money out of me (I constantly wish I would have start on some other package).

Alexa
Alexa
desk atendent in Mexico
Verified LinkedIn User
Entertainment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

small friend

5.0 2 months ago New

Pros:

its perfect for small busines that do not have acess to internet. It lets count and make records in the deskop instend on online cluds. It does have the option to update to clouds tho.

Cons:

it toke me a wile to know this sofware existed.

Verified Reviewer
Verified LinkedIn User
Business Supplies & Equipment, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great Power, But Complex

4.0 2 months ago New

Comments: It’s a solid choice for larger businesses, but it might leave smaller ones feeling lost. Once you get comfortable, though, it’s incredibly effective.

Pros:

QuickBooks Enterprise is a powerhouse for managing finances. Customization and scalability are top-notch, and the reporting tools are a dream for decision-making. The support team is reliable, which is a relief.

Cons:

It’s not for the faint of heart. The interface is overwhelming, and the learning curve is steep. Also, the cost can be a barrier for small businesses, especially when you don’t need all the bells and whistles.

Charles
Charles
Account executive in US
Verified LinkedIn User
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

QuickBooks in tune

4.0 2 months ago New

Comments: Loved the ability to access from anywhere.

Pros:

Easy to navigate with basic concepts and procedures.

Cons:

To many updates were discouraging. Sometimes ling delays also.

Sharlene
Sharlene
Billing coordinator in US
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

QuickBooks Desktop Enterprise is a very solid software overall.

5.0 last month New

Comments: My overall experience with QuickBooks Enterprise was a good one but only because I have had quite a bit of experience with other software such as Excel. I would also say that QuickBooks Enterprise is very user friendly.
However, I think that they should have parts and pieces set up for basic users because the interface is quite broad and if you are just beginning you can definitely get lost with all the additional features.

Pros:

The feature that I liked the most about QuickBooks Enterprise was the ability to use more than one option to access clients information. You could access clients information from more than one area of your dashboard.

Cons:

My last client was a CPA firm . As I was working on my client's software I noticed that they were bookkeeping for other companies and they had made quite a few mistakes on the categorization parts. It took a lot of time to recategorize and fix the mistakes that they often made. I would give the categorization features a 3.5 star rating at best. I think that an AI component would be very helpful in this area.

Basanta
Basanta
owner in UK
Verified LinkedIn User
Food & Beverages, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

QuickBooks Enterprise for inventory management

5.0 2 months ago New

Comments: QuickBooks Enterprise provides a powerful accounting solution and inventory management

Pros:

Features like advanced inventory tracking, barcode scanning, and FIFO costing make it powerful for businesses dealing with physical goods.

Cons:

Initial setup and customization can be challenging, requiring a steep learning curve or the assistance of a professional.

Verified Reviewer
Verified LinkedIn User
Consumer Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

QuickBooks Time Review

4.0 2 weeks ago New

Comments: When it comes to time management and payroll, QuickBooks Time is very good application. Also it is quite easy to use and understand.
However there are too simple tools to customize by myself.

Pros:

It is useful for time management and payroll.

Cons:

Application error happens too often. Tools are limited.

Deepak
Deepak I in India
Accounting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

"Comprehensive and Powerful: A Review of QuickBooks Enterprise"

5.0 6 months ago

Comments: Overall, QuickBooks Enterprise is powerful and feature-rich, catering well to larger businesses with complex needs. It offers extensive customization and scalability, though it can be complex to navigate and costly. The depth of its tools and integrations, however, can make it a valuable asset for those needing advanced financial management solutions.

Pros:

One of the standout features of QuickBooks Enterprise is its scalability. It offers advanced inventory management, customizable reporting, and multi-user support, which are particularly useful for growing businesses. The software also provides robust integration options with other tools and systems, enhancing its versatility for complex business needs.

Cons:

The most challenging aspect of QuickBooks Enterprise can be its complexity and cost. The software has a steep learning curve and might be expensive for smaller businesses, especially when considering additional costs for advanced features and support.

Leah
Office Manager in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Desktop version was so much better

4.0 5 months ago

Comments: It was absolutely fine and worked well with our company workflow, as a desktop version. The rollover of our account to online was horrible. Our company information on our thousands of clients did not work well. Our workflow of how an order was totally miss. There was connectivity to our website but it was extremely generic and we removed the plug-in.

Pros:

I like most the ability to track inventory.

Cons:

I do NOT like the online version. We lost so many functions and workflow process when we went to the "limited" online version from the desktop.

Reham
Administrator in United Arab Emirates
Business Supplies & Equipment, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Professional and powerful

5.0 5 months ago

Comments: It offers powerful features for managing finances, payroll, inventory, and customer data.

Pros:

Customizable: Adapts to specific business needs with specialized tools. Security: Enhanced security with user permissions and data backups. Support: Includes dedicated support for troubleshooting and implementation.

Cons:

The cost it is expensive Complexity it may require training

Laura
Grant Compliance Officer in UK
Education Management, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Enhancing our Campus Finances.

5.0 5 months ago

Comments: QuickBooks Enterprise has transformed our university into a financial hub where budgets balance automatically, and receipts organise themselves. Our users quickly create cost-benefit analysis for their research ideas, while department heads use interactive dashboards to guide the institution's financial decisions.

Pros:

QuickBooks Enterprise centralises financial management for all departments, from research labs to student organisations, creating a unified system that simplifies auditing and reporting. The platform is scalable, adjusting to changes in grant funding and student enrollment throughout the academic year. Moreover, it offers advanced tracking that provides new insights into how resources are allocated, which could lead to competition between departments over funding.

Cons:

It may sometime have difficulty handling the complex financial setups, like managing endowments or allocating specialised research funds.

Katie
Secretary in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Powerful Tool

5.0 4 months ago

Comments: QB Enterprise is a great product that allows me to manage multiple companies. I like the ease of creating estimates and the follow through work flow. Items are easily managed through this software.

Pros:

It's a very powerful program able to be used for many industries.

Cons:

Somewhat prone to crashing if overloaded.

Monisha
Apps and website testing in India
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

QuickBooks Enterprise: Fundamental for Effective and Adaptable Monetary Administration.

5.0 6 months ago

Comments: My general involvement in QuickBooks Enterprise has been positive. It offers a broad set-up of gadgets that smooth out money related organization, redesign enumerating limits, and work on useful efficiency. While the cost can be higher and a couple of features may be marvelous, the energetic value and flexibility make it a significant asset for associations looking for areas of strength for an organization plan.

Pros:

I like most the comprehensive financial administration highlights, including progressed detailing, adjustable invoicing, and vigorous client the executives apparatuses, which upgrade precision and effectiveness for business tasks.

Cons:

The least liked part of QuickBooks Enterprise is its greater expense contrasted with different choices, which might be a boundary for more modest organizations, and the intricacy of a few high level elements.

carolyn
Owner ad Instructor in US
Education Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A Quick way to do your business books

5.0 4 months ago

Comments: overall i really liked that i was able to track my business profits or when the months my business was slow including the tax deductions and receipts were simple enough .

Pros:

i really liked Quick books because it has easy access to my own business was online and i got to try it for free before i invested on it

Cons:

The tax deductions were hard at first , not so easy and still had to pay a certain fee no matter what my bottom line was

Jon
Chief Executive Officer in US
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Not bad for small business, not for advanced or larger companies

3.0 8 months ago

Comments: Not bad for a young or growing company. Not an amazing system. If you have 15-20+ employees, are growing quickly, skus, inventory, etc I would suggest something more powerful from the beginning and avoid the switch later.

Pros:

This is not a bad program for smaller companies. This is decent for under 10 employees and smaller SKU quantities. Easy to learn and manage for new users. Would be good for most small service companies.

Cons:

Constant crashing and spending hours on the phone with support. Self "corrupting" company files are the worst. Not an issue with a real ERP system. The accounting basically eventually becomes un-trustable because as you enter data, random stuff corrupts and you cannot fix it without paying a professional to rebuild your entire company file. Awful.

Girgis
Engineering in Egypt
Civil Engineering, Self Employed
Used the Software for: 1+ year
Reviewer Source

Efficient and Comprehensive Financial Management Tool"

4.0 3 months ago

Comments: "My overall experience with QuickBooks Enterprise has been positive. It offers a comprehensive suite of tools for managing finances, inventory, and reporting, making it suitable for growing businesses. The software’s interface is user-friendly, and the reporting features provide valuable insights. There were some initial challenges with setup and learning advanced features, but overall, it has improved efficiency in managing our financial processes."

Pros:

I really appreciate the advanced inventory management features, which make tracking and managing stock easy and efficient. The in-depth financial reporting provides valuable insights into business performance, enabling more informed decision-making. The customer and sales management tools are also very helpful in streamlining operations and improving client relationships

Cons:

The cost can be a bit high for smaller businesses, and some of the advanced features require time to fully learn. Additionally, updates and customization options may sometimes feel limited, especially for businesses needing specific adjustments

Shivam
I am a reviewer in India
Accounting, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Experience with QuickBooks Enterprise

5.0 6 months ago

Comments: Outstanding or rather the accounts receivables management program offered by QuickBooks Enterprise is thus flexible and highly effective for the users. From reporting, inventory, customizable and many other features, QuickBooks among other tools is quite efficient in processing the financials. User interaction has been considered as relatively simple although there are some knobs that are traverse that may take amount of time to be understood by the user in case this is the first time he is encountering the software. Well, to a significant extent, customers support generally is quite communicative and filled with adequate knowledge, but, rarely uniform. Compatibility with other business software and application is among the major strengths since it can easily integrate the solution in numerous forms of business. However, the disadvantage is in the price since the Pro version more expensive than other QuickBooks version; though it could be a concern for small business. In total, QuickBooks Enterprise received a high evaluation because of the wide range of features and company scalability and can be recommended for companies of different types and industries and for the clients who are in need of the highly specialized, individual approach to the accounting. It also provides an appropriate combination of equipment, however, it is not so convenient, and it is more expensive in comparison with rivals.

Pros:

To my understanding, QuickBooks Enterprise was the best at handling the complicated finances of a business. Most of the enhanced features like reporting, the workflow, integration features were truly a boon to our accounting. Scalability and support for more significant enterprises set it apart from other alternatives for processing complex financial informationchaft.

Cons:

I least appreciated QuickBooks Enterprise because of its complicated interface and its difficultly to learn. There are many additional features and configuration details that maybe confusing to a user especially when he is using this application for the first time and therefore the time taken to settle down to using this application can take a lot of time and may demoralize the user. Further, there is the issue of user-interface design because the software can be complex and some of the buttons are closely packed hence not easy to identify.

Lee
CFO in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

An adaquate but overly branded and poor support platform that is being sunset

4.0 3 months ago

Comments: From an accounting and reporting standpoint it did its job. But when we had issues, such as after upgrading from version 12 or 14.... sometime early 2010's, the system was extremely broken. It took over 17 hours of phone call time, over 1 week, speaking to india most of the time, before it was finally escelated to a team who could fix it. Shut down the accounting department for a week and had to go back to paper. Was a nightmare and still a painful memory. We had the most expensive plan, and they still had ads and needless upselling everywhere in the UI. It is annoying af.

Pros:

Desktop version is a pretty powerful platform. I used it for over 10 years daily and felt it handled the needs of the 5 companies we used it for.

Cons:

The horrible customer service and quickbooks branding and ads everywhere

Moses
Accounts Assistant in Kenya
Financial Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

"Unlocking Efficiency: A Comprehensive Review of QuickBooks Desktop Enterprise"

5.0 11 months ago

Comments: I have had a generaly good experience using QuickBook Desktop Enterprise.I appreciate its comprehensive financial management tools, customizable reporting, and seamless integration with other business softwares.

Pros:

One of the standout features of QuickBooks Desktop Enterprise is its robustness in handling complex accounting needs, including advanced inventory management, customizable reporting, and support for multiple users. Additionally, its scalability makes it suitable for growing businesses with expanding requirements.

Cons:

its steep learning curve for new users, limited cloud functionality compared to online versions, and the need for regular updates and maintenance.

Jeff
Jeff
Operations Manager in Canada
Verified LinkedIn User
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Hmmmm... Take some time to plan.

4.0 9 months ago

Comments: If you are going to use QB Desktop Enterprise, PLEASE make sure you plan ahead for things such as inventory control issues like units of measure. How do you purchase your products vs how to you consume/sell them. We run the manufacturing edition, so we have experienced some challenges with this.

Pros:

Quickbooks Desktop Enterprise is good, there is no doubt about that. It is relatively straightforward to use and maintain. It has a lot of functionality and features that are very beneficial.

Cons:

Where do I start? One of the issues that we encounter is every time there is an update, it seems to break the Database Manger. We looked at switching to Quickbooks Online Advanced to make things easier, but it is VERY lacking in comparison. QB Desktop Enterprise, in most cases, is hosted locally. This leads to issues with server and maintenance. The features are very antiquated compared to other online options that are currently available.

Jessica S
Jessica S
Finance Manager in Australia
Verified LinkedIn User
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Affordable but Lacking in Features

3.0 7 months ago

Comments: Overall, I find QuickBooks Enterprise to be effective for basic tasks such as invoicing, bank reconciliation, and payroll. The pricing is also a major advantage, making it an affordable option for many businesses. However, there are significant limitations when it comes to advanced reporting and managerial reporting, which may not meet the needs of businesses looking for more in-depth analysis and customization.

Pros:

As my company is an accounting firm, I deal with quickbook from time to time. What I liked most about QuickBooks Enterprise is its affordability for our clients compared to other accounting software options. This makes it a cost-effective solution for our clients looking to manage their finances without breaking the bank. Also, QuickBooks Enterprise has an intuitive and easy-to-navigate interface, making it accessible even for users with limited accounting experience.

Cons:

The software lacks robust options for designing and customizing reports to suit specific business needs. It falls short when it comes to advanced analytical features, making it less effective for in-depth financial analysis and decision-making.

Mark
Sec. in US
Furniture, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

A must to try

5.0 3 months ago

Comments: Overall, they offer a program that is not online, making it safer. Additionally, they provide all the options I need for bookkeeping.

Pros:

Their system is very easy to understand. What I like best is that their reports are quite comprehensive; you can create all kinds of reports and find all information very clearly.

Cons:

However, their customer service was not as impressive. Whenever I encountered a problem, there was no one to speak to directly; I could only reach out via email, which wasn't very helpful. Additionally, I faced another issue: I initially had only 10 users but needed to add more. The only available option was to add another 20 users, which ended up being quite pricey since there was no way to add just another 10.