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About Exym

Exym is a behavioral health EHR that is easy-to-use and empowers clinicians to do the work that matters.

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Kristine S.
Vice President, Quality and Innovation in US
Mental Health Care, 501-1,000 Employees
Used the Software for: 1+ year
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Outstanding customer service and great product!

5 12 months ago

Comments: Our experience has been seamless and excellent. There has been ZERO downtime with the system and Exym is constantly making upgrades on a weekly basis in response to feedback they receive from its customers. They truly care about their customers and the work that we do! I have no regrets choosing Exym as the electronic health record system for our large organization.

Pros:

The customer service you receive from Exym is outstanding! They are incredibly accommodating and highly responsive. They value customer service - this is not the same with so many other platforms/software companies. They go through extraordinary measures to obtain frequent feedback and apply it toward feature upgrades on a weekly basis. Also, the system was intuitive to configure before implementation and easy to train to! It is user-friendly and many steps above our previous system.

Cons:

The treatment plan functionality can be cumbersome, but no system can be perfect. Also, the forms built within are not the prettiest when printed out on paper, but I know they are working toward making modifications to improve this. They seem to strive toward perfection, which is all one can ask for!