SAP Concur Reviews

Efficient Expense and Travel Management

Comments: SAP Concur simplifies expense reporting with its robust reporting tools. I do feel however that the user interface needs a real uplift - comparing it to other products i have used it really is not as intuative.

Pros:

When onboarding new customers SAP Concur has a seamless integration of expense and travel management. The platform is convenient and accessible and has a wide range of features.

Cons:

The user interface is somewhat complex to use. The desktop version is not as intutative as similar products. Concur risks falling behind its competitors.

Excellent solution for T&E

Pros:

Card transaction import directly into Concur. Drag and drop attachment.

Cons:

The cost structure can be a challenge for small to mid size companies.

Biggest Disappointment!

Comments: Couldn’t tell you if the system itself is any good or not because we have been working on the integration since April of 2024 (today is Jan 1 2025) and WE STILL HAVE NOT COMPLETED THE INTEGRATION. The “Support” team is useless and refers us back to the account reps. The account reps don’t respond. The original rep set us up on a platform that wouldn’t work for our needs so we had to switch platforms. We chose Concur because it’s the only one that would integrate with our ERP system and work with our Corporate Cards (Chase Ink) - only to be told that the Chase Ink integration was broken. No we can integrate with Chase Ink but can’t get ANYONE to work with us on the integration (emailing for MONTHS). The reports are TERRIBLE. They suck to read. The suck for printing. As a whole, this is a terrible way to do business.

Pros:

Uploading receipts and categorizing expenses.

Cons:

Customer Support Reports Implementation Integrations

Inconsistent and unreliable

Comments: If I can’t trust the system, why use it at all

Pros:

The idea that it’ll track my mileage for the purpose of making my work life easier

Cons:

It’s just an idea because it has been extremely unreliable, deletes data and will stop tracking without notification which is the overall purpose.

SAP Concur - Makes expense reporting fast and easy

Comments: I use SAP Concur almost weekly and find it efficient and easy to use. From going back years to when users were taping receipts to paper and uploading, to having the ability easily attach receipts via your mobile devise is fantastic.

Pros:

Ease of use on both mobile and desktop applications. The softwares ability to sync with Credit Card providers and receipt tracking has made business travelers expense report creation and submittal much easier.

Cons:

At times some of the pre configured alerts set forth by ones organization can be hard to understand and overcome.

One Stop Solution for All your organization financial needs

Comments: Overall experience of using SAP is excellent; it's a very good tool for the organization, having a large number of employees, in managing their expenses, raising invoices, and managing all financial needs. it views all user expences . and spends. the use of AI is an add-on, which reduces efforts and do all the things in seconds. it also helpful in managing financial compliance. an overall very good tool for all your financial management and planning

Pros:

the easy-to-use product with all business needs, including invoices, expenses, and business travel planning and requests. it helps in checking and analyzing all your expenses and also helps in managing compliance.

Cons:

Nothing, it's a very good tool. there is nothing to dislike

Easy to use!

Comments: My company (myself included) uses Concur regularly to track business expenses. The interface is simple for end users and it is convenient to route approvals for expenses directly where they need to go.

Pros:

SAP Concur is easy to use for end users. The expense reimbursement process is simple and straightforward, directly sending the reports to managers/accounting to approve. In addition, the availability of two-factor authentication keeps our users' financial reports secure.

Cons:

I have nothing negative to report on regarding this application. Setup was simple and it is easy to use.

Integrated travel booking and expense claiming

Comments: Overall it's the portal to claim expense and book business travel, generally gets things done but can improve in terms of user friendliness and efficiency in hotel booking

Pros:

integrated expense claim and travel booking system

Cons:

very cumbersome way to search for hotels in a city as it's not alphabetically listed

A little bit janky, but useful solution

Comments: It's good enought for large company to manage their travel expenses, and even though it's little bit janky it's still simpler than doing all the reservations manually so I give it a pass.

Pros:

You can create and pay for the whole itinerary (mostly) in one go.

Cons:

It's slow, and the interface is outdated, makes it a pain to create a trip, it's doable but janky, and the filters for flights could be simplified.

Makes travels expenses admin very easy

Pros:

Well organised, simple, and the function that scans receipts and fills in the fields for you makes it even easier to deal with travel expenses.

Cons:

Can take a while to process the images of the receipts.

Good solid expense and travel application

Comments: Moving from an excel based, far more manual process this has been a welcomed change.

Pros:

The integration with corporate traveller, allowing users to claim expenses and book accommodation / travel in one application, reports / analytics are therefore available on spend across all these areas. Support is readily available, always responsive and prompt in resolving any issues. It is quite straightforward to use as an end user, most team members pick it up quite quickly.

Cons:

I would prefer the option, of being logged into SAP for the day and not having to re-log in throughout the day when I need to re-access. Search facility as an admin only allows to search on first name or surname, not both names. The inability as an admin to easily move a 'group' of users to a new approver

Robusta Tool for AP and AR Automation

Pros:

SAP Concur automate expense and spend management which eradicate fraud in my agency.

Cons:

Unlike many other spend management tools that I have tried, SAP Concur has a mobile App which is an added advantage. Thus, I do not have any flaw.

I concur with SAP Concur!

Comments: Overall, I've used SAP Concur with multiple large corporations I've worked for and it's been a great experience.

Pros:

I like the ease of filing expense reports in general, as well as the mobile app. The ability to take photos of receipts in the moment, using the app helps with peace of mind as to not lose them.

Cons:

The only feedback I would say as a Con, would have to be the ability in the mobile app to upload a receipt that is a PDF. There may be a way to do it, but it appears to only allow image files, such as .jpg

Expense Manager in Real Estate Industry

Comments: Real-time reporting on expenses is the main benefit that I gain.

Pros:

SAP Concur eradicate fraud by managing travel and spend expenses automatically.

Cons:

SAP Concur has not yet posed any challenge in my line of duty.

Why SAP Concur for AP & AR Automation

Pros:

Availability of mobile applications for iOS and Android systems is one of the best aspects. I like that SAP Concur allows me to save time and effort by eradicating manual repetitive accounting workflows.

Cons:

Need I say something really? Thanks for asking but SAP Concur has no flaws.

SAP Concur: A Must Have Online Accounting Software

Pros:

SAP Concur gives me the ability to carry out accounting tasks automatically from anywhere over the mobile iOS application.

Cons:

The then issues which I was experiencing on my mobile app were rectified by the vendor success team early this year.

Automate Your Expense and Travel Management Program with Ease!

Pros:

SAP's fully-built integrations with Frequent Flyer programs, Lyft, travel agencies, and Google make my travel planning experience enjoyable and automated. I no longer have to worry about adding flyer status, marking calendars, upload receipts, etc. Everything is done for me by Concur, saving time and money in the process.

Cons:

The UI/UX can be a little clunky and slow at times. It definitely takes some time to get used to how things are laid out and how the workflows operate. But, once you get the hang of it, it's smooth sailing ahead.

What’s SAP Concur?

Pros:

SAP Concur automates over 80% of manual accounting tasks such as AP, AR and GL.

Cons:

I have had no bad experience with this program and I use it on a daily basis.

Very strong expense management / invoice / requisition tool

Comments: We use for our invoice capture/processing process, expense management and purchase requisition process. This has expanded over time due to the usability of the tool and high level of adoption from end users.

Pros:

The tool is multi-faceted meaning that once you have end users using, expanding it's reach/impact is very easy. We started with invoice, then added expense and than adopted purchase requisition most recently. The mobile app is very helpful in managing the process for invoice approvals and receipt capture particularly, as can be done on the go.

Cons:

Some of the quirks hard baked into the system route from it's beginnings as Global Expense, and therefore can be forgiven. I do see some of these ironed out over time. The SAP purchase (a number of years back now) has seen account management strengthened, however if you are not an enterprise wide SAP ERP customer - you are likely to struggle to receive a high level of account management.

Sap concur

Pros:

its automation of expense reporting helps reduce manual entry, minimizes errors, and can lead to more efficient reimbursement processes.

Cons:

customer support is sometimes reported as slow or unresponsive, which can be frustrating for users facing urgent issues.

Concur is fun to use

Comments: I have always been able to process my expensive effortlessly using concur

Pros:

ease of use and flexibility. It allows for quick processing

Cons:

I like it all . There is nothing I do not like?

Just pay attention

Comments: Once you get it down you’re fine. It’s hormone of those programs you can Bs on you have to pay attention but it’s also very in depth to [sensitive content hidden] thinks easier for us so I think it’s great being that I’m a detailed person anyway.

Pros:

With a lot of training it’s really detailed

Cons:

You have to really pay attention and it could be really hard to navigate sometimes . One of the other ASM are still struggling

SAP concur is very useful for expense management, travel invoicing and accounting

Pros:

I like that it is a very straightforward and easy to upload the receipts and it takes everything from the receipt itself, no need to input manually. Also, it is very easy to prepare an expense report and submit for reimbursement. It can also be used for online tickets using the accounts and can also be used for expense management, for storing invoice receipts and accounting. I overall recommend it for all organizations.

Cons:

Finding the grants account for payment is a bit tricky but with future updates and training, it can be overcome.

Efficient Expense Management and Seamless

Comments: My overall experience with SAP Concur has been positive, particularly due to its efficiency in managing travel and expenses. The platform’s user-friendly interface makes it easy to navigate, even for those who are not tech-savvy. The integration with various financial systems and travel services streamlines processes.

Pros:

What I appreciate most about SAP Concur is its ability to streamline and simplify the entire travel and expense management process. The platform's integration capabilities and robust reporting features make it an invaluable tool for businesses looking to manage their expenses efficiently

Cons:

Maybe it should be more user friendly especially when we add the tokenization transactions and the air tickets as the single air ticket fare gets splits into multiple entries and we need to track all of them manually.

Online Accounting Conquerer of All Times

Comments: Accounts payable and receivable automation.Creation of expense reports.

Pros:

There’s nothing tedious and time consuming like carrying out repetitive tasks. SAP Concur automate repetitive accounting tasks which save time and reduce errors. Mobile application help me work on the go from anywhere over the internet.

Cons:

For a while now, I haven’t encountered issues on SAP Concur. I wholeheartedly congratulate SAP vendor for such move.