18 years helping Singaporean businesses
choose better software

About Google Pay

Cloud-based secure digital wallet application designed for processing payments, track sales, share offers, and more

Learn more about Google Pay

Pros:

I can send and receive money. It is always nice to have google around.

Cons:

Google pay sometime get stuck in transactions or errors,creating confusion.

Google Pay ratings

Average score

Ease of Use
4.6
Customer Service
4.2
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.7/ 10

Google Pay has an overall rating of 4.6 out 5 stars based on 880 user reviews on Capterra.

Have you used Google Pay before?

Share your experiences with other software buyers.

Filter reviews (880)

Sumit Kumar
Sumit Kumar
Software Engineer in India
Verified LinkedIn User
Information Technology & Services, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Google Pay: Tap, Pay, Go

5.0 11 months ago

Comments: I have been using Google pay for a few years now, It has a user-friendly and various digital payment options. It provides detailed transaction history and rewards for frequent usage. However, occasional processing delays and the lack of in-depth spending analytics are areas for potential improvement. Overall, Google Pay remains a convenient and secure choice for everyday digital transactions.

Pros:

Google Pay has a nice user-friendly interface. which simplifies bill payments and recharges of various types. Shows a detailed transaction history and Provides option for many different payment modes. Also, we can send money using phone numbers instead of GPay ID and we can use autopay for recurring payments. Not to mention It provides good rewards.

Cons:

Transaction speed can be a bit slow at times. Additionally, It does not provide analytics for how much we spend on different categories.

Rahul
Manager in India
Accounting, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Google pay offers security and fast transactions.

4.0 7 months ago

Comments: Google pay is fast and secure payment app that offers all type of bill payments and upi payments.It is a best Upi app that is secured by google.

Pros:

Google pay's server are highly accurate the chances of payment failure is very rare.

Cons:

Sometimes rewards are not worth satisfactory.

Marc-henry
Manager in US
Environmental Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Google pay is pretty good

4.0 3 weeks ago New

Comments: the app helped make cardless purchases since the company i worked with did that a lot

Pros:

it made it more convenient to make purchases

Cons:

nothing the app did what it was meant to do

Neelesh
MD in India
Furniture, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Account Suspended last 15 days google pay earing interest on my money 60000 rs

1.0 7 months ago

Comments: We are very frustrated from your service I think you have to close shut down your company
i am taking follow up from last 15 dasy my 60000 rs stuck and gapy earn interest on my money , very poor service , very disappointed , my account suspended
here i am attaching 5 complain number, everyone give same answer 24-48 hrs your query will resolve we have escalate the issue, but i think they dont have right pawer to solve query on same day now my waiting period almost 15 days, dont know how much they will play with me , every care person said once your account will active there side money will come in 24 hrs so guys dont use gapy ull be suffer like me Complain number
0-7317000037124
Gpay complains number
7-9753000037011
1-9843000036406
[sensitive content hidden]
54721000036923
[sensitive content hidden]
2-8277000037156
[sensitive content hidden]

Pros:

unprofessional work they dont have team to solve query proper

Cons:

false commitment Very Bad Service No commitment unprofessionalism longer time to solve problem

Narender
Pre-sales consultant in India
Real Estate, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Google Pay Review

4.0 4 months ago

Pros:

Easy to make and received UPI payment instantly

Cons:

Google pay have less features in regards to there competitors

Alexandru
QA Testet in Romania
Internet, Self Employed
Used the Software for: 6-12 months
Reviewer Source Show more details

Happy Google Pay user

5.0 7 months ago

Comments: My overall experience is a good one, Google Wallet being my main payment application when paying in person using the phone.

Pros:

The ease of use of adding various different cards either by manual input or by photography.

Cons:

The fact that I have to unlock the phone all the times I need to make a payment.

Samantha
Independent contractor in US
Verified LinkedIn User
Higher Education, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source Show more details

Alternatives Considered:

Google pay is the modern way!!!!

5.0 last year

Comments: It's definitely a recommended app to have it won't leave you disappointed

Pros:

It's like a Bank in your fingertips, I love everything about Google pay,

Cons:

I haven't found anything that I dislike about Google pay

Cheryl
Psychoanalyst in US
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details
Source: SoftwareAdvice

Scam foreign company stealing money

1.0 5 months ago

Comments: Was told my signing up for Google workspace was unauthorized then they sent me to Google pay who will not refund. Messed up company!!!!

Pros:

Nothing, I will never use again and do NOT trust with my banking info.

Cons:

No trust and lousy customer service very confusing and unprofessional

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, Self Employed
Used the Software for: 1-5 months
Reviewer Source Show more details

Easy to integrate GPay

5.0 11 months ago

Pros:

Google Pay is so easy to use and easy payment processing. I use it for almost 80% payments.

Cons:

Customer support is not good and takes long time to get response for inquiry.

Kat
Recruiting Manager in US
Higher Education, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source Show more details

Fast, simple, Convenient

5.0 4 weeks ago New

Pros:

fast and convenient and accepted at whole foods

Cons:

not sure if it is 100% safe since stored on phone

Verified Reviewer
Verified LinkedIn User
Management Consulting, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

"Google pay The Best"

5.0 2 months ago

Comments: The overall experience with Google pay has been pretty good. Been a Google pay user for 3-4 years and first preference for payment application is Google pay.

Pros:

The User interface is easy to understand and use, especially if sending money through mobile number or UPI ID. Monthly bills are recharge can be made within seconds rather going to vendors.

Cons:

The reward feature is the least favourite thing about Google pay. The offers they provide are not relevant for any usage.

sameeksha
Software developer in India
Information Technology & Services, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Cashless : Easy to pay method

4.0 5 months ago

Comments: Overall experience with Google Pay is good but if they look for something which allows us to use it even without internet then it would be great.

Pros:

I have been using Google pay for more than 4 years now ...with these kind of services you don't need to worry about carry change and cash and also money can not be lost plus it gives rewards or some cashbacks on making payments .

Cons:

Although this online paying cashless service is very useful but having internet all the time is kind of concern ....there are areas where internet is connectivity is low or not present ....in that scenario you cannot rely on it.

Verified Reviewer
Verified LinkedIn User
Automotive, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Google pay the software for all you online digital banking needs!

5.0 6 months ago

Comments: It's free easy to use convenient and does everything I need it for and more. I would 100% refer this software to all my friends and family no problem!

Pros:

It's secure, easy to use, convenient for any and all banking/ money needs

Cons:

Nothing google pay does it all. I 100% have no complaints.

Anonymous reviewer
Education Management, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

Google pay review

5.0 4 months ago

Comments: As a google pay user i am facing some transaction pending issues.Sometimes the transaction is not showing in transaction history.

Pros:

The transactions are secure and safe. Also easy to use

Cons:

Sometimes the transactions are pending and not working properly

Ayushi
Psychologist in India
Writing & Editing, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

Google pay

5.0 7 months ago

Comments: I have being using gpay from past 3 years. Its smooth and esay

Pros:

Its very esay to use and have double security.

Cons:

It will ve better if it provide some non internet services

utkarsh
c coder in India
Computer Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source Show more details

THE TRUSTED PAY

5.0 11 months ago

Pros:

1) SECURITY 2) USER INTERFACE 3) EASE TO USE 4) DAILY OFFERS 5) FAST TRANSACTIONS 6) COMPATIBILITY WITH BOTH IOS AND ANDROID 7) FREE TO USE

Cons:

1) SPAM NOTIFICATIONS 2) THE LAG IN BETWEEN TRANSACTIONS 3) NO AVAILABILITY IN SOME REGIONS

Ashley
Ashley
Self-Employed in US
Verified LinkedIn User
Online Media, Self Employed
Used the Software for: 1+ year
Reviewer Source Show more details
Source: GetApp

Awful Business Practice by Moovit/Google Pay

3.0 4 months ago

Comments: Fine for YouTube Premium, for 1-2 years, now this awful experience with Moovit App and Google Pay, deducted fee for unauthorized subscription.

Pros:

The Moovit site was pretty reliable until they decided to charge me for an unauthorized, 6-month subscription. They referred me to Google Pay to get a refund, but Google Pay turned down my request. And, Moovit still hasn't removed my unauthorized subscription. It's hilarious but such bad business practice. I've spoken to my bank and put in a claim to stop the charges and hopefully credit me. Moovit and Google Pay really, really angered me for their bad practice and lack of care.

Cons:

Terrible customer service, and follow up. Issue not resolved.

Zeeshan
Saler in Saudi Arabia
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source Show more details

The one of the best and secured platform.

5.0 10 months ago

Comments: Before more then 3 years i using it and i loved it so much.

Pros:

Google Pay service is available in whole countries of the world.One of the best most trusted and quick service payment method in the World.

Cons:

Any think you want to buy just click buy select GOOGLE PAY and with in seconds its Done.

ajit
ajit
Claim processing executive in India
Verified LinkedIn User
Insurance, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

The perfect payment gateway tool

4.0 2 years ago

Comments: Google pay is very much user-friendly as compared to many other payment apps available in my country. QR scanning is the most interesting feature I like in Google pay.

Pros:

It took less time to solve the problem because to excellent customer support.5. User-friendly for both consumers and professionals.6Positive, I love using this app to send and receive payments.Usefulness, easier and more practical account linkage, and support for QR codes speed up user paymentI appreciate how well it integrates with Android.

Cons:

It is not intuitive and can be extremely perplexing. It may be challenging to use for individuals who aren't tech savvy because you need to learn your way around the program.It lacks common sense and can be rather perplexing. The app requires navigation, therefore individuals who aren't tech savvy may find it challenging to use.

Amar
Amar
Content Editor in Türkiye
Verified LinkedIn User
Online Media, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

Straightforward and convenient service

5.0 8 months ago

Pros:

What I like the most about Google Pay is that it's integrated into the Chrome browser, so I can have my credit card info inserted directly into the payment page. At the same time, it's secure since it doesn't store my card's CVC number, which I have to enter each time as a security measure.

Cons:

Nothing specific comes to mind. So far, it has served me really well.

Destiny
Bartender in US
Food & Beverages, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

Big fat google stacks

4.0 10 months ago

Pros:

The best for me was how universal it is

Cons:

Was not a big fan of the withdrawal waiting period or how long it took to deposit money

Alexander
Repair technician in US
Biotechnology, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source Show more details

Google pay makes paying easy

5.0 7 months ago

Comments: If your looking for a wat to have all your payment methods combined in one application making it easy to pay at most retailers than google pay is a great service to consider

Pros:

I love how all my cards can be saved in my google wallet making it seamless to pay at any retailer with google pay.

Cons:

Some smaller cards are not compatible with google pay which can be frustrating.

Anonymous reviewer
Arts & Crafts, Self Employed
Used the Software for: 2+ years
Reviewer Source Show more details

Easy to use.

4.0 4 months ago

Pros:

I like that it is user-friendly since Google is integrated with almost every product it's easy to make and take payments.

Cons:

I do not have the ability to integrate it as a payment option on my website.

Tabasom
Director in Australia
Hospital & Health Care, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source Show more details

The best thing yet!

4.0 12 months ago

Pros:

I love that I don’t have to carry my bank card with me anymore.

Cons:

That if my phone is off I won’t be able to make payments.

iman
administrative in UK
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source Show more details

easiest way to pay

5.0 9 months ago

Pros:

I like Google Pay for its ease of use and quick, secure transactions.

Cons:

I found that Google Pay's limited support for some banks and cards was a downside.