--- description: Get detailed information about ManyChat and how it can help you meet your business needs. Learn more about ManyChat price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ManyChat Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Artificial Intelligence (AI) Software](/directory/30938/artificial-intelligence/software) > [ManyChat](/software/206636/manychat) # ManyChat Canonical: https://www.capterra.com.sg/software/206636/manychat Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/206636/manychat?page=2) > Manychat is a automated messaging software that helps brands grow by facilitating two-way conversations on social media and SMS. > > Verdict: Rated **4.6/5** by 72 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses ManyChat? Marketing Consultant , Marketing Communications Manager , Marketer , Digital Marketing Specialist , Ecommerce Consultant , Digital Marketing Consultant , Small Business Consultant ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 72 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ManyChat ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: $15/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - AI/Machine Learning - Automated Responses - Chat/Messaging - Chatbot - Customer Support - Customizable Branding - Live Chat - Multi-Channel Communication - Natural Language Processing - Pre-Configured Bot - Proactive Chat - Real-time Consumer-facing Chat - Reporting/Analytics - Segmentation - Third-Party Integrations ## Integrations (10 total) - ActiveCampaign - Google Sheets - Kit - Klaviyo - Mailchimp - Make - PayPal - Shopify - Stripe - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software) ## Related Categories - [Artificial Intelligence (AI) Software](https://www.capterra.com.sg/directory/30938/artificial-intelligence/software) - [AI Marketing Tools](https://www.capterra.com.sg/directory/34136/ai-marketing-tools/software) - [AI Sales Assistant Software](https://www.capterra.com.sg/directory/34135/ai-sales-assistant/software) - [Marketing Automation Software](https://www.capterra.com.sg/directory/6/marketing-automation/software) - [Conversational Marketing Platforms](https://www.capterra.com.sg/directory/31562/conversational-marketing-platform/software) ## Alternatives 1. [Chatbase](https://www.capterra.com.sg/software/1053300/chatbase) — 4.3/5 (73 reviews) 2. [ChatGPT](https://www.capterra.com.sg/software/1049484/chatgpt) — 4.4/5 (336 reviews) 3. [Tidio](https://www.capterra.com.sg/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [Botsonic](https://www.capterra.com.sg/software/1061327/botsonic) — 4.8/5 (79 reviews) 5. [Wati](https://www.capterra.com.sg/software/204314/wati) — 4.6/5 (202 reviews) ## Reviews ### "It's great if you have a large, active, and engaged following" — 3.0/5 > **Joy** | *4 November 2024* | Retail | Recommendation rating: 6.0/10 > > **Pros**: Keywords, Referral Links, Sequences. I loved that I could use it for both Facebook and Instagram. The automation allowed me to connect with customers without having to be tied to my phone responding to messages. > > **Cons**: During the pandemic, I used the program a lot, but it was becoming cost prohibitive. Manychat charges based on the number of subscribers you have, even if you never message them. Which is problematic when you take into account spam and bots. I was paying for people I wasn't even talking to. > > Overall, it was positive, and honestly, I may become a customer again one day. ----- ### "Support is Nonexistent." — 1.0/5 > **Anne** | *28 May 2024* | Computer Software | Recommendation rating: 0.0/10 > > **Pros**: Literally nothing. This product has no human team that I can identify, and continues to bill us following a termination notice sent in compliance with their TOS. > > **Cons**: I've never actually used the product because it is impossible to access support, get the primary account holder reassigned, or terminate service. > > Abysmal. I am incredibly unimpressed with their customer service. ----- ### "The reference app for conversational design" — 5.0/5 > **Luciano** | *2 December 2021* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: The product is very easy to use: despite its high potential and the many things it allows you to do, the menus and features are always organized in an orderly and logical way. Good responsiveness and stability > > **Cons**: I feel the lack of being able to make chatbots for the web channel: at the moment you can only create bots for Messenger, Email, SMS, Telegram, WhatsApp, and Instagram. In the free plan you can't do almost anything. > > Overall experience excellent: we are dealing with a product that does many things and does them well. After an initial start a bit quiet and with few integrations, ManyChat has been able to conquer and establish itself in the market for advanced features, such as integrations and templates. This is the platform that I recommend to anyone who is starting from scratch. ----- ### "The revolutionary ChatBot ever developed" — 4.0/5 > **Mugume** | *5 October 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Its automation features, multi-channel support, and lead generation tools. I found the software to be rather user-friendly, particularly when setting up automatic messaging sequences and chatbots. Integrating with already-existing business processes can take several forms depending on the workflow's complexity and the particular tools and systems being used. It also provides integration possibilities with various outside technologies, making it simpler for organizations to integrate it with their current tech stack. > > **Cons**: Requests for more functionality on the free plan, a learning curve for sophisticated automation, sporadic problems integrating based on current infrastructure, worries about shifting platform rules, and more. Although I found the platform to be user-friendly for creating chatbots, integrating it with some particular business processes proved to be somewhat challenging. > > I have typically been pleased with the ManyChat platform as a user. ManyChat has helped me overcome a variety of company obstacles, such as automating lead creation, marketing, and customer service. I value the advantages I've experienced, including increased effectiveness in managing repetitive activities, improved user engagement through tailored interactions, and the capacity to communicate with a larger audience via various channels. In order to better improve my experience, I have also mentioned platform policy difficulties and wanted extra functionality. Overall, ManyChat has shown to be an effective tool for boosting client interaction and optimizing my business procedures. ----- ### "Great messenger chatbot and SMS marketing tool\!" — 4.0/5 > **Verified Reviewer** | *21 December 2021* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: Capture leads directly from Facebook / Instagram messenger using live chat support icons embedded on your web pages or directly from your social media channels. Automated response workflows make it easy to setup a customer journey, provide FAQs more organically, and capture emails or phone numbers for future marketing. > > **Cons**: ManyChat has some decent API options via Zapier which allows access to most tools and native integrations with CRMs like Hubspot and Salesforce. However, this is only contact data and not behaviors. A more comprehensive integration on the CRM contact record that links to ManyChat's SMS and chat activity would be very useful for sales lead scoring and customer service. > > ManyChat is a comprehensive chatbot that will meet most professional marketers' needs. The free version would be sufficient in most small business applications. Highly recommend the automation and messenger campaign marketing tools. ----- Page: 1 / 4\ Next: [Next page](https://www.capterra.com.sg/software/206636/manychat?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/206636/manychat) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | pt | | | pt-PT | | ----- ## Structured Data