18 years helping Singaporean businesses
choose better software

About Sage HR

Effectively engage your people from anywhere with user-friendly and mobile ready HR software from Sage HR.

Learn more about Sage HR

Pros:

It very easy to use and setup. It is very simple, understandable and helps to solve problems quickly.

Cons:

Mobile application: It is very basic, almost no functionality. You can't clock in/out from the app, which is essential these days for employees who move around.

Sage HR ratings

Average score

Ease of Use
4.4
Customer Service
4.6
Features
4.1
Value for Money
4.4

Likelihood to recommend

8.4/ 10

Sage HR has an overall rating of 4.5 out 5 stars based on 365 user reviews on Capterra.

Have you used Sage HR before?

Share your experiences with other software buyers.

Filter reviews (365)

Becky
Becky
Software Developer in US
Verified LinkedIn User
Hospital & Health Care, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

SageHR is a great complement to our HR team

4.0 2 years ago

Comments: Sage HR's capabilities, like time tracking, basic HR functions, employee evaluations, work schedules, and absence management, make it possible to handle all of an organization's personnel issues from a central location. Employees may easily seek and get approval for time off, company papers can be uploaded and downloaded, and employee time management can be kept under control.

Pros:

Sage HR is superior than industry competitors and provides a more satisfying user experience. When it comes to managing staff, it works like a charm. In this respect, it performs admirably.

Cons:

Sage HR provides virtually everything a company needs to succeed. However, the interface might be improved so that the user experience is more streamlined.

Asnath
Assistant Projects Manager in US
Information Technology & Services, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

My Outstanding experience with Sage HR.

5.0 9 months ago

Pros:

I like how it's simple to hire new job candidates with Sage HR.It is simple to track employees time and attendance with Sage HR.It is a reliable tool for employees performance appraisal.It streamlines employees onboarding and recruiting process.

Cons:

I lack anything to highlight as drawback with Sage HR because it achieves all my objectives.

Sage Response

6 months ago

Asnath, we're delighted to know Sage HR has streamlined your hiring and performance appraisal processes. Your satisfaction and the ease of tracking time and attendance are our top priorities. Thank you for choosing us and for the fantastic feedback! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Lacey
HRM in US
Telecommunications, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Works if your company is in a bind

3.0 2 years ago

Pros:

I liked the announcement section and the company view to see the employees as you are able to see them by face and name and not just a list.

Cons:

It was hard to set up correctly and the customer service was awful and not very helpful and since I'm in the U.S and they are in the U.K they always seemed to be gone. For instance i needed some help at 1pm on a Thursday and the response message was we are closed but someone will get back to you Monday. Only through the chat bot on the screen, there is no number to call and if you do you get the "other" sage companies who transfer you around to everyone until you reach someone who says call this number and you end up calling Canada who says "umm you have the wrong number"

Amber
Project Manager in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Sage HR Best Tool For Timesheets

5.0 8 months ago

Comments: I was trained on Sage HR by a great team and I was easily able to get setup and use the program.

Pros:

The timesheets and scheduling are easy to setup and utilize. I love it and my team loves it it was easy to integrate into our company.

Cons:

Nothing, Sage HR is one of the best human resource tool and applications around.

Sage Response

6 months ago

Thank you for your glowing review, Amber! We're thrilled to hear that Sage HR's timesheet and scheduling features have seamlessly integrated into your healthcare organization, making life easier for you and your team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Daniel
Managing Partner in US
Computer & Network Security, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Modular HR sooftware

5.0 11 months ago

Comments: My experience was very positive. My interaction with Sage HR illustrated this software as an intuitive and comprehensive platform that streamlines HR processes, enhancing both administrative efficiency and employee engagement.

Pros:

Sage HR, an HR management offer solution regarding remote employee tracking, engagement, and management, mirroring the ease of office-based interactions. Being modular it does not confuse user by too many options and users can only have services that they really needed without having "Noise services". Its integrated platform automates tedious HR tasks and provides employees with secure, instant access to necessary information through individual logins.

Cons:

Now it has about seven versatile modules, including Core HR, Leave Management, and Recruitment, Sage HR streamlines everything from onboarding to performance evaluation. Features like customizable workflows, comprehensive reports, and an intuitive dashboard empower businesses to manage the workforce efficiently while safeguarding sensitive data. However, having even more modules such as file management could be beneficial for certain teams such as teams of scientists.

Sage Response

6 months ago

Hi Daniel, we appreciate your insightful feedback on Sage HR's modular approach and its impact on your computer and network security business. Your positive experience with our HR solutions motivates us to continue enhancing our services. Thank you for your review! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Josh
HR Manager in UK
Building Materials, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great HR platform

5.0 5 months ago

Comments: Positive, would recommend - very feature rich at core and plenty of modules to add.

Pros:

Easy management of large teams, quick set up for new users

Cons:

Module based billing can be a little restrictive

Sage Response

5 months ago

Thank you, Josh, for your positive review of Sage HR! We're thrilled to hear that you find it easy to manage large teams and appreciate the quick setup for new users. We value your feedback on module-based billing and will consider it for future improvements. Thanks for recommending us! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!

Akshay Sharma
Team Lead in Canada
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Great HR software that does a LOT!

4.0 10 months ago

Comments: It's been effortless to set up and gets the job done without any fuss.

Pros:

It's really helped us streamline our HR processes from onboarding with e-signatures to managing our workforce online. Plus, the employee database is robust, and the workflow builder has been handy for our daily operations. And the half-price offer for the first three months was a pretty good bonus!

Cons:

Great product, can't think of any besides making a few changes to the UI.

Sage Response

10 months ago

Thanks so much for taking the time to leave your review of Sage HR. We appreciate it!

Suresh
HR Manager in US
Mechanical or Industrial Engineering, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

The Best HR Features With Sage HR

5.0 last year

Pros:

One thing I like about Sage HR is that it offers top notch human resource features including performance management capabiliites. I like the time, attendance, and applicant tracking features It comes with employee scheduling and is also mobile friendly

Cons:

No regrets after using Sage HR for a long time now

Sage Response

last year

Hi Suresh, Thanks so much for taking the time to leave your review of Sage HR. We appreciate it! We're glad that you're seeing value in the features of Sage HR for performance management, attendance and leave, and more.

corinne
va in UK
Executive Office, Self Employed
Used the Software for: 1+ year
Reviewer Source

helpful day to day

5.0 10 months ago

Pros:

i liked that it fit so seamlessly with other sage products within day to day work

Cons:

nothing particular that i disliked about sage

Sage Response

10 months ago

Thanks, Corinne for your review of Sage HR.

Josie
Courses in UK
Education Management, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Sage HR is a great platform for employees

5.0 11 months ago

Pros:

I like how easy it is to book holidays on the platform

Cons:

Its difficult to find what youre looking for sometimes

Sage Response

10 months ago

Hi Josie, Thanks so much for your review of Sage HR. We really appreciate it!

Anna
Project Manager in US
Computer Software, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

3 out of 5 stars application

3.0 4 years ago

Comments: I use a very basic set of Sage HR functional, but it still makes me face some issues, which is not the most comfortable experience. Calendar and Company tabs are OK

Pros:

It has basic functional needed for a HRM process. The dev team adds new features and updates from time to time.

Cons:

The main and critical functional still has A LOT of issues. For example, we have a limited amount of Emergency Days available, BUT Sage do not show me any alerts when people overuse the Policy. Which makes me basically keep a track of things by myself. Also, almost a year ago I reported a few bugs to a customer support, and I still see those bugs from time to time. E.g. I don't think it's necessary to have a "death" item in a dropdown regarding the termination reason.... Like seriously? You guys already have "other" and I personally think it's enough

Shanice
Event coordinator in UK
Events Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Review 2023

5.0 last year

Comments: Overall my experience with Sage HR has been positive

Pros:

I like that sage HR is accessible on my mobile device, so that it is easy for me to view my pay slip, and book annual leave off

Cons:

nothing major comes to mind when thinking about what i least like. The only thing i can think of is the dashboard visually is overwhelming and could be a lot simpler

Christy
Financial Controller in US
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Sage HR fan

5.0 2 years ago

Comments: I really like the overall platform, especially for the pricing. I was looking for a portal to be able to share paystubs with employees and track time and pto. There are a lot more features for a lot less money than I was expecting. Another thing that was very crucial to us selecting Sage HR was the response time. I needed a solution immediately. I was able to get pricing and the trial demo within an hour with Sage. Other timeclock providers that I reached out to for info, it took days to get a response and then it was "let me know a time we can schedule a call". I had Sage HR set up and implemented and I still haven't received pricing from the 3 other companies, in fact only one of those companies responded at all.

Pros:

document repository allows for you to upload documents, as well as share them with your employees. This allows us to upload paystubs, HR documents and communicate changes.

Cons:

I think the workflow and functionality could be improved. When I'm trying to filter to a location, once I update an employee I have to go back to the main page and refilter for the location. That's not bad on one employee, but when you update many employees it becomes time consuming. Also, Sage HR has workflow but it's very generic. I can create automated notices and tasks, but can't really do anything with them except complete it. I have more functionality and trust in Outlook tasks, because it allows you to update progress along the way. You can enter the info in notes, but again you have to go through several steps to get there when it could be automated.

Rachel
Customer Service Rep in US
Consumer Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Convenient for All Time Keeping

5.0 2 years ago

Pros:

Everything is in one place. You can keep track of your work time and also request time off. You can also see and print any and all paystubs from the beginning of employment.

Cons:

I do wish it was a bit easier to print things from sage.

Ayush
Ayush
Talent Acquisition Specialist in India
Verified LinkedIn User
Staffing & Recruiting, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Very simple tool for employee management

4.0 2 years ago

Comments: Sage HR services including timesheets, core HR, performance, shift scheduling and leave management handle all difficulties in a single window. Provides a scalable and simple platform for staff time management, removing the need to instal antiquated management on-premise software. Similarly, initiatives developed in response to feedback session objectives assist us in making our attempts to improve visible.

Pros:

When it comes to personnel management, it works flawlessly. It does an excellent job in this regard. Employees can use this service to request time off, vacations, and sick days. It's also great for sharing documentation. It is simple to grasp, modular, and adaptable. Because it is based on the cloud, it is also efficient and scalable. It is particularly developed to turn potential into an advantage for small and medium-sized businesses.

Cons:

Though the user interface could be much better, allowing for a more seamless user experience. It is customisable, but the basic remains the same for everyone. It is currently not able to add two events on the same day, and some work is required to fulfil international rules and requirements for multinational corporations.

John
Project Architect in US
Architecture & Planning, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Streamlined Time Management

4.0 2 years ago

Pros:

Time sheet management was quite easy with this product in comparison to others that I've used, and the tracking was clear.

Cons:

The interface was not as user-friendly as other products that I've used, and it took longer than expected to be comfortable with the software.

Ade
Operations Manager in UK
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great HR solution

5.0 2 years ago

Pros:

Easy of use and implementation in the workplace

Cons:

Nothing to report that I do not like about it

Melissa
Hr manager in Portugal
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good product

5.0 2 years ago

Comments: Really great experience overall, have zero complaints

Pros:

The ease of use, easy to input information and navigate through the software, it took abit of getting use to but after that was perfect

Cons:

It takes some getting used to, but once you get the hang of it, nothing negative to say. I would just say spend time learning and playing through the system for easier faster use

Laura
Global Culture & People Happiness Lead in Spain
Marketing & Advertising, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Cake HR is a Strategic Partner for Findasense

4.0 6 years ago

Comments: Has helped us a lot in the optimization, automatization and agility to handle our employee data and processes like leaves, feedback, goals, etc.
We have established an alliance with the Cake HR team and this has allowed us to customize the app to our and being able to find solutions to our daily needs.

Pros:

Intuitive for its use, user friendly, modern look, flexibility in workflows and constant improvements in the app. The best part for us is that we have constant contact with the support team and work very closely in designing processes and workflows to respond our internal needs.

Cons:

We are working on having a more horizontal structure and be able to install a collective decision making process. So far Cake HR needs for everyone to have a "manager" for approvals in many of the processes so sometimes we need to think around that. This is not a mejor limitation since the app also allows for some processes to have automatic approvals, but would be interesting to evaluate new organization models.

Sage Response

6 years ago

Dear Laura, Thank you for having taken your time to provide us with your valuable feedback! Our goal is to keep new and existing CakeHR features fully customizable, therefore options for different organization models will be definitely considered :) With thanks, Viktorija

Conley
Freelancer in South Africa
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Could this be the best HR software?

5.0 3 years ago

Comments: Our group utilizes it to deal with our time-off and remote working arrangements. It's really basic and simple to utilize and exceptionally practical. Looks perfect and proposition numerous modules and yet the usefulness of the vast majority of them is exceptionally essential.
I love that it is simple for my bookkeeping division to impart to me when solicitations have been paid.

Pros:

Exploring through the framework is exceptionally simple and merely requires full preparation before utilizing it. I truly enjoyed the decision of price tags, contingent upon the requirements of your business. The UI is likewise instinctive, and the schedule coordinates well with Outlook.

Cons:

No current cons I can think of. I had several login in issues a while back, but it was remotely fixed.

Verified Reviewer
Verified LinkedIn User
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Nice but too young yet :)

4.0 6 years ago

Comments: Could be a good choice, but functionality has to be improved

Pros:

User friendly Flexible (at least in concept)

Cons:

No recruitment module Not enough fields in recipes (I am pretty sure that it is possible to let user to use much more variables and logic operators (jumps, triggers) and play with boolean search and complex logic). No calendar of upcoming appraisals for all the company, which could be useful for HR service to plan the load (I mean, standard calendar table view for the whole year) No recurrence (you should duplicate the same task manually, instead of setting of recurrence 'once per every 6/12/18 months etc") When you change initial task itself, the workflow which includes this task, still contains not updated version. As for me, if any component has been changed, it should be relevantly changed in any more complicated structures which contain that 'brick', instead of manual searching where this component could be used and further manual changing.

Sage Response

6 years ago

Hi there, thanks so much for leaving a detailed feedback - this allows us to constantly review our product and improve! :) As it happens, we are about to release our new shiny Recruitment module! You are very welcome to test it out in the beta version - please get in touch with me directly and we'll set it up. We are also constantly adding more Recipe variables, and there are to meet our customers' demands. If there is anything in particular that you think should be added to the Recipes, please get in touch. With onboarding tasks, it has to be looked at each case specifically as one scenario will not fit all and therefore cannot be applied automatically. I would love to go through these points with as you directly I can see some very good ideas there. Please write to me :) Thank you Ilona

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

A great organisation software

4.0 5 years ago

Comments: I use CakeHR on a daily basis to schedule my vacations, to register expenses and to schedule my home office days. I also use this software to check when are my team-mates in office or away

Pros:

This software is very user friendly and you don't need to be an expert on websites to figure what you can do inside the platform. Is also an easy way to organise your team vacays and to have a overall view of the entire schedule

Cons:

The only downside for this software is that sometimes when creating a new account the invitation request might fail but the support temas acts quickly

Sage Response

5 years ago

Hello, The team here at CakeHR is thrilled to hear such great feedback :) Referring to the stated issue, invitation requests are not actually failing but expiring if you have not logged in within the next 48 hours. It is actually a common practice and was introduced for security reasons. Thank you once again and we are looking forward to many more years of successful cooperation! Best regards, Viktorija

Edward
Head of People & Culture in Hong Kong
Information Technology & Services, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

A solid option for a startup and SME

4.0 6 years ago

Comments: This has been a great solution to managing the day to day HR ops. I also like that i feel that i am contributing to making this product better such is the interaction with the CakeHR team. I am starting to reach some scalability limits but this software is evolving and i wouldn't hesitate to recommend it to a startup or SME.

Pros:

It has all the standard features you need at a budget friendly cost and the customer support is responsive. The UI is intuitive, even for the employees who didn't really need any training to use it. I also like the G-Suite and Slack integration.

Cons:

It needs more feature updates to have better functionality and scalability - the support team and community is pretty good at taking on requests and fixing bugs though.

Sage Response

6 years ago

Dear Edward, Thank you very much for your insightful review! Do not hesitate to share your ideas with us, your feedback really matters :) With thanks, Viktorija

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: GetApp

Solid HR Management Tool

5.0 6 years ago

Comments: Have really loved using this across a distributed team while still giving us the feeling of being connected, cohesive, and consistent across the board.

Pros:

Loved using this for onboarding as it made the process seamless, especially with the app. The perfect option for growing teams who want a consistent employee experience across the board (form onboarding, to reviews, benefits, etc.) it all lives in one place and makes it so easy to access.

Cons:

The only thing that would be nice to change is the ability to be more specific with requesting an exact number of hours so you can be more specific with your request for time off.

Sage Response

6 years ago

Hello, We really appreciate you taking the time out to share your experience! I'd love to help you out with those additional specific fields that actually can be added to time-off policies, therefore please contact me directly or use a Chatbot in the right bottom of the CakeHR screen. I look forward to hearing from you :) With thanks, Viktorija

Shawn
Shawn
Applications Engineering in Canada
Verified LinkedIn User
Mechanical or Industrial Engineering, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Sage Solution

4.0 4 years ago

Comments: This software suite will allow managment to automate internal human resource processes, that were previously completed manually. This has improved our internal efficiencies.

Pros:

What I liked about this software is the ease to automate internal processes.This software will allow a complete electronic profile to be created for all employees.

Cons:

I found there was a bit of a learning curve to become a fluent user. This software may be problematic for non-computer literate employees.