18 years helping Singaporean businesses
choose better software

About TripWorks

TripWorks is designed to maximize conversions, boost revenues and provide the advanced features required by tour & activity operators.

Learn more about TripWorks

Pros:

Keeping on top of reviews, ease of use/functionality for both our team and guests and streamlining revenue, among many other features have allowed us to focus completely on customer service.

Cons:

Sometimes it goes down for a bit and could make it hard to use.

TripWorks ratings

Average score

Ease of Use
4.8
Customer Service
4.9
Features
4.8
Value for Money
4.8

Likelihood to recommend

9.5/ 10

TripWorks has an overall rating of 4.9 out 5 stars based on 43 user reviews on Capterra.

Have you used TripWorks before?

Share your experiences with other software buyers.

Filter reviews (43)

Mauricio
Business Director in Mexico
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Top client service

5.0 10 months ago

Pros:

TripWorks' best feature is its top client service. The set up was a breeze with Tripwork's team, we had two calls to customize their platform according to our specific products and needs. Afterwards, a dedicated account manager is assigned to you so that you can email or set up calls for any follow-up questions (which I have generously used). Besides client service, the platform did solve many of the issues we had been struggling with such as having multiple resellers and integrating all of the bookings into one calendar.

Cons:

There isn't much to complain about Tripworks. The main issue is that it has so many features that it takes a while to properly get to know the platform and everything that it can do. I have been stumped a couple of times on how to proceed, but TripWorks' team have been quick to reply to my emails or get on a call to help me out.

TripWorks Response

5 months ago

Thank you for sharing your detailed experience with TripWorks! We’re delighted to hear that our client service has been a standout feature for you. Our team is committed to ensuring that the setup and customization process is as smooth as possible, and it’s wonderful to know that you found it to be a breeze. It’s also great to hear that our platform has helped resolve the challenges you faced, especially with managing multiple resellers and centralizing your bookings. We understand that with so many features, there can be a learning curve, but we’re glad that our team has been able to assist you whenever needed. Your feedback about the platform’s depth is invaluable, and we’ll continue to work on ways to make the user experience even more intuitive.

Terry
Owner in US
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Get the best option now.

5.0 5 months ago

Comments: Easy to use and great customer service. Very helpful and patient.

Pros:

Great customer service. I like the flexibility with commissions and no subscription fees. I also like that they are constantly updating the technology.

Cons:

Sometimes the booking fees can turn off the customer from booking.

TripWorks Response

5 months ago

Thank you for your wonderful review! We’re thrilled to hear that you consider TripWorks the best option for your business. It’s fantastic to know that our customer service, flexibility with commissions, and lack of subscription fees have made a positive impact. We’re also glad you appreciate our commitment to continually updating our technology—staying ahead to meet your needs is a priority for us. We’re sorry to hear about your past experience with TrekkSoft, but we’re happy that TripWorks has been a breath of fresh air for you. Your feedback about our team being helpful and patient is greatly appreciated, and it motivates us to keep delivering the best support possible. If you ever have more feedback or need any assistance, don’t hesitate to reach out—we’re always here to help. Thanks again for choosing TripWorks, and we’re excited to continue supporting your business!

Rowena
Business Operations Director in Canada
Entertainment, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Tripworks for Walking & Bus Tours

2.0 12 months ago

Comments: We decided on Tripworks after a very length research process into other options. While we were initially understanding that no system is perfect, over time, we’ve found that the cons seem to be stacking up. Constant issues, slow loading, and feeling unsupported are leading us to question whether we made the right call. We will keep working with them since we’ve put a huge amount of work into setting up and using this system, but it is disappointing to feel like we aren’t getting what was advertised. We regularly feel like we’re fighting the system, when the goal of this type of software is to make our lives easier. We are intending to give them a chance to resolve these issues, but are strongly considering exploring other options.

Pros:

A clean, good-looking system with a simple booking flow. Great options for dynamic pricing, as well as offering different pricing to resellers. Flexibility to manage bookings, including the ability to manually adjust ticket prices or comp tickets, makes it much less rigid than other systems.

Cons:

We’re using resources for guide scheduling, and this has proven to be a mixed bag as the resource settings aren’t as flexible as we need. The system’s focus on per-participant details means that the default receipts and booking details can be lengthy for large bookings. It would also be nice to have an option for a requested booking that doesn’t require a deposit to be able to quote groups. More issues have started to pop up since the initial review. Some are minor like add-ons we’ve applied disappearing from the booking, while others are major and have impacted our business more dramatically, like payment links that don’t load and booking errors on e-commerce and back-end bookings. We have regularly been reporting issues, but little to no progress is made on things that are having a major negative impact on our business. Our support has gone rapidly downhill since our on-boarding experience. We have been passed through a couple of account managers and the general support staff, all of whom mean well and do their best, but haven’t been able to really address our concerns.

TripWorks Response

12 months ago

Thank you so much for taking the time to share your detailed feedback on your experience with Tripworks. We truly appreciate your thoughtful review and are thrilled to hear that overall, our system has been meeting your needs effectively. It's fantastic to hear that you find our system clean and visually appealing, with a straightforward booking flow. We're also glad that our dynamic pricing options and flexibility in managing bookings have been beneficial for your business. Your insights regarding the resource settings and the lengthiness of default receipts for large bookings are incredibly valuable to us. We understand the importance of flexibility in meeting your specific needs and will certainly take your feedback into consideration as we continue to improve our platform.

Audrey
Store Manager in US
Retail, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Tripworks Rocks!

5.0 3 months ago

Comments: Overall it has been a positive experience for our business!

Pros:

The Tripworks team is wonderful about getting back to our business in a timely manner, always assists us with our questions or concerns; providing quick solutions each time.

Cons:

Sometimes it glitches out and the screen goes blank at random times.

TripWorks Response

2 months ago

Thank you so much for your thoughtful feedback! We’re thrilled to hear that you’ve had a positive experience with Tripworks and that our team has been able to assist you quickly and effectively. Your kind words motivate us to keep delivering top-notch service! We’re grateful for your partnership and look forward to continuing to support your business’s success! 🚀

Dennis
CFO in US
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Tripworks Is An Amazing Product

5.0 last year

Comments: Overall I enjoy Tripworks much better than Peek Pro or Fareharbor. I especially love the ease to set up affiliate company's to handle third party bookings.

Pros:

The setup of our tour options, vouchers and gift card options are extremely easy. The dedicated customer service with an actual account manager that i can talk to when I have an issue is one of top features I love. The payment processing is fast and the flexibility to modify features is top notch.

Cons:

I wish customers had a way to cancel tours and request refunds themselves so we didn't have to stop and manually cancel the reservation. It just takes time out of my admin team's day to do this. Also, when a reservation is cancelled or a draft is removed, I would be great if it didn't show up as just deleted, it would be much better if it showed up in the sales screen as actually cancelled. It just crowds the sales screen when multiple of the same activity for the same person shows up as a draft or deleted. Lastly, Tripworks would be elite if they set up a way to automatically pay out commissions for bookings through affiliate partners instead of my accounting team having to manually calculate and pay out commissions.

TripWorks Response

12 months ago

Thank you for your glowing review of Tripworks! We're thrilled that our platform's ease of setup, dedicated customer service, fast payment processing, and flexibility have made a positive impact on your business. It's fantastic to hear that you find the setup of tour options, vouchers, and gift card options to be extremely easy to manage. We're especially delighted that our dedicated customer service, including having an account manager you can speak with directly, has been one of the standout features for you. Providing personalized support is something we strive for, and we're glad to know it's making a difference for your business. Your suggestions regarding customer-initiated tour cancellations and refunds, as well as improvements to the sales screen functionality and automatic commission payouts for affiliate bookings, are incredibly insightful.

Rey
OWNER in Mexico
Information Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

My new booking system provider reliable

5.0 12 months ago

Comments: I'm pretty satisfied for you service guys, thank you!

Pros:

Their customer service is in real time 24/7 real helpful for issues coming.

Cons:

Not at all, everything's been good. I just would like to have the booking experience in other languages for the user, as spanish.

TripWorks Response

5 months ago

Thank you so much for your review and for choosing TripWorks! We’re thrilled to hear that our 24/7 real-time customer service has been helpful and that you’re satisfied with the support you’ve received. It’s always our goal to provide top-notch service, and it’s great to know that we’ve made a positive difference for your business. We also appreciate your feedback regarding the booking experience in other languages, particularly Spanish. We’re excited to let you know that we now support this feature! Your customers can now enjoy a more inclusive and user-friendly booking process in their preferred language. We’re glad you made the switch to TripWorks, and we’re committed to continuing to provide the professional and responsive service you deserve. If there’s anything else you need, feel free to reach out—we’re here to help you every step of the way.

CHRISTIAN
Founder and Owner in US
Transportation/Trucking/Railroad, Self Employed
Used the Software for: 1-5 months
Reviewer Source

The Tour Booking Platform that Checks Most of the Boxes

5.0 10 months ago

Comments: I've had a great experience! I haven't had any major issues, and when questions arose, the customer service took care of them quickly.

Pros:

TripWorks is a modern and easy-to-use system with superb customer service and a platform that will make it easy for my customers to book tours and for me to manage those tours. They have been very thoughtful in what features they've prioritized and have made it their mission to help tour companies like me increase bookings through an intuitive platform.

Cons:

I wish there was a "waitlist" option embedded in the system that other platforms have.

TripWorks Response

5 months ago

Thank you so much for your thoughtful review! We’re delighted to hear that TripWorks has been a modern, easy-to-use solution for your business, and that our platform has made managing and booking tours a breeze. It’s great to know that our customer service has been there to support you whenever needed—ensuring you have a smooth experience is always our top priority. We appreciate your feedback regarding the “waitlist” feature. We’re always looking to enhance our platform based on the needs of our customers, and suggestions like yours are incredibly valuable as we plan future updates. Rest assured, we’ll take this into consideration as we continue to develop and refine our offerings. We’re also glad that our pricing and eagerness to partner with you played a role in your decision to choose TripWorks. Your success is our success, and we’re thrilled to be a part of your journey. If there’s anything else we can assist with, don’t hesitate to reach out—we’re here to help.

Christopher
Owner in US
Airlines/Aviation, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Tripworks review

5.0 6 months ago

Comments: Great customer service and product, easy for customers to book.

Pros:

Able to use in field and at office. Integrated system.

Cons:

Some things about it are illogical. The fees are a lot too.

TripWorks Response

5 months ago

Thank you for taking the time to share your thoughts on TripWorks! We’re pleased to hear that TripWorks is working well for you both in the field and at the office, and that your customers find it easy to book online through our platform. It’s also great to know that our customer service has met your expectations—providing you with excellent support is always a top priority for us. We appreciate your constructive feedback. We’re constantly working to refine and improve our platform, and your insights are invaluable in helping us make those enhancements. Thank you for choosing TripWorks and for being a valued part of our community. We’re here to support your business and are committed to making your experience even better moving forward.

Henry
Owner in Dominican Republic
Recreational Facilities & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

The best in the market

5.0 6 months ago

Comments: Perfect overall experience with Tripworks, try this booking software it’s great

Pros:

Always ahead of the competition , tecnico support is great. Communication is great.

Cons:

Do not have anything that I like the least

TripWorks Response

5 months ago

Thank you for your fantastic review! We’re thrilled to hear that you consider TripWorks “the best in the market” and that our technical support and communication have exceeded your expectations. Being ahead of the competition and providing top-tier service are things we strive for every day, and it’s incredibly rewarding to see that reflected in your experience. We’re so glad that you’ve had a perfect overall experience with TripWorks. Your recommendation means the world to us, and we’re committed to continuing to deliver the great service and innovative features that you’ve come to expect. If you ever need anything or have further feedback, please don’t hesitate to reach out—we’re always here to support you. Thanks again for being a valued part of the TripWorks community!

Cara
Owner in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Trip Works - new business partnership

5.0 3 months ago

Comments: excellent customer service, easy to use software

Pros:

They were quick to respond to my requests and they were fast and accurate with a solution

Cons:

nothing I can think of at this time but will give it some thought

TripWorks Response

2 months ago

Cara, thanks so much for your kind words! We're thrilled to hear that you've enjoyed prompt customer service.

Connor
Manager of Tour Operations in US
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Tour operator review

4.0 10 months ago

Pros:

what we like most about tripworks is its ease of use

Cons:

certain customer service representatives, others are exceptional

TripWorks Response

5 months ago

Thank you for your kind review! We’re delighted to hear that what you like most about TripWorks is its ease of use. Making our platform intuitive and user-friendly is a top priority, so it’s great to know that it’s making a positive difference for your business. We’re also thrilled to hear that certain members of our customer service team have stood out as exceptional. We take pride in providing outstanding support, and it’s wonderful to see that reflected in your experience. I’ll be sure to pass along your compliments to the team—they’ll be glad to know they’ve made an impact!

Eric
Hatchet Throwing Coach in US
Environmental Services, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

I love TripWorks

5.0 10 months ago

Pros:

The ease of reserving groups who need reservations

Cons:

Sometimes it goes down for a bit and could make it hard to use

TripWorks Response

5 months ago

Thank you for sharing your thoughts on TripWorks! We’re thrilled to hear that you’ve found our platform easy to use for reserving group bookings—especially in a dynamic industry like axe throwing, where smooth scheduling is key. We apologize for any inconvenience caused by occasional unavailability. Please know that we’re actively working to enhance our platform’s stability to ensure you can count on it every time.

Summer
Art Instructor and Assistant in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Awesome!!!

5.0 6 months ago

Comments: 10/10

Pros:

It’s super easy to use and makes figuring out out work schedule so much easier!

Cons:

Nothing!

TripWorks Response

5 months ago

Thank you so much for your fantastic review! 🌟 We’re thrilled to hear that TripWorks is making your work schedule a breeze and helping streamline your business operations. Knowing that our software is making a positive impact, especially for a creative small business like yours in the arts and crafts industry, truly makes our day!

Joe
General Manager in US
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Tipworks is very good

5.0 2 years ago

Comments: I really like Tripworks. However, my experience has changed. It seems to be the new business model of a criminal lack of accountability by those at the top. I have no access nor knowledge of this company. All the people with whom I can interact are spread liberally about the U.S. and maybe the world for all I know. The people I started with (except [sensitive content hidden]) and whom I was very comfortable and had great faith in, have left. Recently, [sensitive content hidden] once again had to step in and resolve a big problem. She did a great job and when i asked to be able to contact her boss directly to praise her, I got an email telling me to wrote a review. The result is an additional bad taste in my mouth and a real annoyance. Tripworks is lucky it works for my business and that it is such a hassle to change products (and their competition to date, sucks). So while I do like Tripworks, I am concerned for the future and I consider the [sensitive content hidden] and other company leaders either negligent or rather incompetent. This business model of invisible corporate leadership and companies that exist only in the virtual world cannot continue forever in my opinion. (and I run a Virtual Reality Entertainment Complex!) To conclude, Tripworks is great but it is best if you have someone who can learn to program, alter and troubleshoot the system in house because otherwise you may have to accept a really rather extended period of waiting for satisfaction. Also once again, [sensitive content hidden] is amazing!

Pros:

We had multiple software be unable to handle our needs in the past. Tripworks has been by far the best. When my problems are escalated to a higher up person, they get handled. [sensitive content hidden], is excellent at her job, both in her knowledge of the software and how she handles customer service, especially angry customers. Whoever the higher ups in this company are, they are so lucky to have her and from what I've seen, if she leaves, they are screwed.

Cons:

They need to up their game in regards to Point of sale and customer service. Recently, it appears that they've had an irregularly high degree of turnover and it is affecting the customer service experience. In the past at least on weekdays, I was getting someone who really knew the software. I anticipated the weekend person would be less knowledgeable. Lately, I feel as if I am getting a novice whenever I call and they are reading off of a script. I quite often have to wait days to get a problem resolved.

Priscilla
Gift shop advisor in US
Entertainment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great to use

5.0 12 months ago

Comments: No problems and works well for our company

Pros:

It is user friendly and works great. Have not had any issues while using.

Cons:

I haven't really had any issues while using yet.

TripWorks Response

5 months ago

Thank you for your kind review! We’re thrilled to hear that TripWorks has been user-friendly and that it’s been working smoothly for your shop. It’s fantastic to know that you haven’t encountered any issues so far—reliability is something we strive for, and we’re glad to see it’s making a positive impact on your business. If you ever have any questions or need assistance in the future, we’re always here to help. Your continued success is important to us, and we’re committed to ensuring TripWorks remains a valuable tool for your company.

Jeff
Owner in US
Entertainment, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Works great

5.0 last year

Comments: Res management for hot air balloons

Pros:

The ease of learning the important first 20% of it and getting employee proficient enough fast.

Cons:

Takes a while for back end folks to fix and implement things they said the could do… reports are over complicated if you want to use your own processing for lower rate. Tack on extra 1% to fee as it’s practically impossible to use your own processing at the rate the quote is 2.9

Gina
CEO in US
Entertainment, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Ease and fun!

5.0 last year

Comments: Love my representative and the help we get!

Pros:

The price and the way you can use it. There are so many options to customize to your company.

Cons:

Nothing. Tripworks is awesome and works well.

Tara
Owner in US
Leisure, Travel & Tourism, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Stress Free Trip Booking/Management

5.0 2 years ago

Comments: I have nothing but good things to say about tripworks. I own a small kayaking company and made the huge leap from hand booking to online booking. I was initially very nervous about it but after the free trial those nerves left and I’m forever grateful for the tripworks staffs hard work to insure a seamless booking process. We have very high standards of excellence for our guests experience and tripworks helps us keeps those standards during their booking process. I would recommend this to anyone for any online booking!

Pros:

I love how quick the team is to any questions or issues I’ve had. Management of my booking is incredibly easy and when I get stuck the have a very well written help section with step by step information.

Cons:

I have no complaints, any time something has come up the team works quickly to help. They check in often to make sure everything is good with my bookings and overall experience and I’ve even see them testing draft bookings from time to time.

Jody
Owner in US
Leisure, Travel & Tourism, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Feedback after 18 months as a tour operator.

5.0 2 years ago

Comments: 5 out of 5 stars.

Pros:

I'm low tech and high touch in business. T W makes it easy for me to be a tour operator.

Cons:

There isn't anything I don't like about Tripworks. However, one thing comes to mind: NETWORK from young to old. This the foundation of business. Let us know what the where, when and the budget to attend a TW company partner meeting. We'll be there to meet the T W team, other partners to collaborate.Get your people out of their remote offices and meet their clients in person.

Danny
Owner in US
Recreational Facilities & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Game changing platform for my company

5.0 2 years ago

Comments: We’ve been using tripworks for a week now and it’s already generated larger ticket sales for us! It’s great to give customers options and make it really easy to use!

Pros:

Eaasiness of booking for customers. Easy for my employees to learn. Great insights on customers and how they found out all out our company.

Cons:

Stripe. Wish it was compatible with square up.

Fernanda
Director of Operations and Customer Service in Mexico
Hospitality, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great option

5.0 2 years ago

Pros:

Love it is a product easy to use and that in case any feature is not available, the team work to make it happen since they understand our business. Also the customer service is the best, big fan of [sensitive content hidden] that always is there to assist and answer any question.

Cons:

That there are still features missing but I know the IT team are working on that.

Wojciech
All of it in UK
Leisure, Travel & Tourism, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Most comprehensive booking system on the market.

5.0 2 years ago

Comments: The initial contact made a great impression: easy going, with no aggresive marketing. On all other platforms we used in the past, once we were all open running, the support became wague and hard to reach. With TripWorks the support is still here, ready to help.

Pros:

Everything we needed comes in one packet. That includes our rather complicated layout of various activities, equipment, timeslots etc. They made it all work seamlessly! We tried three booking systems in two years. TripWorks is the first which comes with waivers that our customers find easy to sign. No more hanging around at the check-in with paperwork. Nearly 100% of waivers are now signed online. Result!Very easy to implement on your website.

Cons:

The system is very comprehensive. It can do virtually anything, but that comes with a price. It is not easy to set up. Being computer savvy and patient, I managed most of it but got stuck on configuring resources. The team was very helpful and we had my complicated layout all fully tested and ready within a week.Integration with Google calendar isn't working.

Eliav
Owner/CEO in US
Airlines/Aviation, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

TripWorks is better than fareharbor and peek

5.0 3 years ago

Comments: Overall they are a great booking software to work with. We moved to them because they had better technology to help us earn more revenue than Fareharbor or Peek, and we have.

Pros:

They are a small agile company and do listen to users about product changes. 3 things I really like about the software (Were all our ideas that they added in the last 12 months): 1. Allow users to reschedule their tour on their own when we have to cancel for any reason (Mainly weather) 2. Allow us to see draft purchases right away and call those prospects to close them (They are the only platform that currently allows this) 3. Tipping feature is awesome. We used to get $250-$400 in tips per tour. Now we get $800-$1000 per tour group.

Cons:

They can be slow to build new features, however, they do eventually build them. The ones they do build end up being features that make us more money.

Andrew
Owner in US
Entertainment, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Efficiency cut our time by 90%

5.0 3 years ago

Pros:

As a weather dependent to her operator, we are constantly rescheduling our guess and adjusting reservations based on the timing and the weather forecast for a particular day. With any other software that we investigated, rescheduling was a time consuming task, often taking several hours a day. This single feature alone saved our team at least 2 to 3 hours per day and solved numerous issues. from a client perspective, this software allows them to simply click a link and go through the process as opposed to tons of back-and-forth friction points, which used to hinder sales. Nearly every other point in the software surly self-explanatory and intuitive, and to me from our side and the client experience side, with easy to use features, attractive interface, and more. Further, support is incredibly responsive to any means, often helping solve issues in minutes or hours that used to take days, weeks, or simply ignored with our past providers. It was the best decision we made for our business, and as much as I think that I want all of my competitors to switch, I hope they don’t find out!

Cons:

There were a few initial items that seemed like they should have known already, however they were very responsive to listen, learn our needs, and solve the issues nearly immediately! Further, they went above and beyond with customer service to actually take the lead on implementation issues and have it resolved before they called us back.

Victoria
Co-Owner in US
Airlines/Aviation, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Alternatives Considered:

Wonderful Upgrade!

5.0 2 years ago

Comments: The customer service that has been provided by TripWorks has been better than customer service from any other platform that I have interacted with. The individuals are quick to respond, and efficient in solving difficulties, or creating a more streamlined process.

Pros:

One of the things that I was expecting to be harder was the launch with specific times on each date. But after providing TripWorks with the information, they performed the legwork to have the information integrated and translated into appropriate booking times and availability. If a schedule changes, it is also very simple within the phone app to "close" or "open" the availability with the click of one button. TripWorks integrates payment to make the process simple and streamlined for guests as well!

Cons:

The one thing that I would like to see if some simple changes to the final payment and tipping, as tips are a large perk to operating a specialty tour. Currently, after the deposit is paid and the tour has been completed, the screen that comes available for the client has percentages of the booking to pay toward a tip. The biggest difficulty with this is it does not include the deposit price in that percentage. I would like to see percentage of tip reflect the entirety of the cost of the excursion.