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About Deel

Deel's payroll platform helps businesses manage payroll across all 50 U.S. states, over 150 countries, and more than 200 currencies.

Learn more about Deel

Pros:

Contractors start operating rapidly so they can begin adding value right away.

Cons:

Not flexible about compliance(most requests are denied).

Deel ratings

Average score

Ease of Use
4.8
Customer Service
4.7
Features
4.7
Value for Money
4.7

Likelihood to recommend

9.1/10

Deel has an overall rating of 4.8 out 5 stars based on 1,955 user reviews on Capterra.

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Filter reviews (1,955)

Titus
Titus
Data Analyst Team Leader in Kenya
Verified LinkedIn User
Consumer Services, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Deel is revolutionizing the hiring and payment paradigm!

5.0 6 months ago

Comments: Wonderful experience so far for the period I have used deel

Pros:

One thing I like with deal is it’s ssl security which gives me a peace of mind that both my information and assets are secure. The user interface is easy to navigate and it gives multiple withdrawals options that basically suits anyone anywhere.

Cons:

Ver good customer support although there is still room to improve the ETR.

Deel Response

6 months ago

Hi there, Thank you for your glowing review! We're thrilled to hear that you loved using Deel and that you found our platform easy and convenient to use. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Fellipe
Machine Learning Engineer in Peru
Computer Software, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Easy and Intuitive

5.0 2 months ago New

Pros:

The process to create the account and to add withdrawal methods is easy and intuitive

Cons:

I did not have any major issues or concerns so far

Deel Response

2 months ago

We're so glad to hear that you had a positive experience chatting with our agent [name]. We're committed to providing excellent services and appreciate your feedback!

Ahad
Designer in UK
Computer & Network Security, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Useful payroll tool

3.0 2 months ago New

Comments: Dues what it says on the tin, sometimes can be a challenging submitting timesheets but it works

Pros:

I get paid quickly directly into my account without any fees and looks quite secure with 2FA

Cons:

Can be a little difficult to navigate and some of the menus are a bit hidden otherwise it works okay

Ami
Technical writer in India
Pharmaceuticals, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Quick dashboard

5.0 3 months ago

Comments: It is a common tool where everything can be found at one place without navigating the site much. All the information like related to salary, like payslip, contract, etc, holidays, employee information, requests and many can be accessible at one. It saves time as I do not have to search for things.

Pros:

It is a common tool where everything can be found at one place without navigating the site much. All the information like related to salary, like payslip, contract, etc, holidays, employee information, requests and many can be accessible at one. It saves time as I do not have to search for things.

Cons:

Everytime I login Deel, I have to provide a verification code apart from password.

Verified Reviewer
Verified LinkedIn User
Online Media, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Deel Platform is recommended !!

5.0 2 months ago New

Comments: Excellent I use it almost every month without any problem

Pros:

Great platform for HR contractors, Withrow rates are low. Very intuitive for the use.

Cons:

No cons about it, i think that is OK for me

Deel Response

2 months ago

Hey, Thank you for your kind words and for taking the time to leave your feedback. We're committed to providing excellent services and appreciate your feedback. The Deel Team.

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Feedback about deel

5.0 2 months ago New

Comments: I am using deel since last two weeks and my experience is very good with deel.

Pros:

It provides the feature of direct bank transfer which I likes the most.

Cons:

It requires very much steps for veryfication which is very frustrating.

Deel Response

2 months ago

Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. We understand your concern about the verification process. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team

Verified Reviewer
Verified LinkedIn User
Computer Networking, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Great Customer Service

5.0 2 months ago New

Comments: Personally, I think the site is easy to use. I was also able to chat with someone from Customer Service (Soty), and they were helpful to me at the time.

Pros:

It is easy to navigate. The customer service is great, too.

Cons:

I can't think of anything at the moment.

Deel Response

2 months ago

Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

Verified Reviewer
Verified LinkedIn User
Financial Services, Self Employed
Used the Software for: 1+ year
Reviewer Source

Best In Class International Contractor Management Platform

5.0 2 months ago New

Pros:

The UI is very intuitive and easy to use. The customer support is excellent.

Cons:

The international bank transfer fee for ACH transfers charged to non-US residents with US bank accounts.

Verified Reviewer
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: Free Trial
Reviewer Source

useful and easy

5.0 2 months ago

Comments: So far I haven't had any problems and the experience has been pleasant.

Pros:

Ease of use, responds quickly, helps with the access process.

Cons:

Some processes take a while to return, but I understand that's part of it.

Deel Response

2 months ago

Hi there, Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel Team

Verified Reviewer
Verified LinkedIn User
Entertainment, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Deel for Freelancers

5.0 2 months ago New

Comments: Seamless UI, easy to navigate, I like the push notifications feature

Pros:

Automatic withdrawals with a lot of options

Cons:

Conversion fees not displayed for some withdrawal options

Eric
VP of Operations in US
Online Media, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great app and customer support

4.0 11 months ago

Pros:

It takes a complicated process and breaks it down into (mostly) simple steps. Their live chat support is quick and helpful!

Cons:

The bad: We originally signed up for Deel because of our very attentive sales person/account manager, and the fact they had live customer support. After the first month we were reassigned to a new account manager that never responded to multiple emails, and then they discontinued their live tech support and it was hard to get ahold of anyone. You would go through several prompts with an AI bot that was never helpful for my situation. During this time we had a major issue with a payment, and it took hours to get a response. The good: They have since reinstated their live chat support, and all has been great since!

Verified Reviewer
Verified LinkedIn User
Computer Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Simplifies International Payment Management

5.0 7 months ago

Comments: Overall, Deel has made the entire process of receiving my payments much simpler and stress-free.

Pros:

What I like best about Deel is the simplicity and efficiency with which they manage international payments. I don't have to worry about complicated issues like contracts or tax regulations. Every month I receive my money promptly and in the way I prefer.

Cons:

The only thing that could be improved is the variety of integrations with other tools I use in my daily work.

Deel Response

6 months ago

Hi there, We truly appreciate your review in Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so-far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel

Iszy
Freelance Food Writer in UK
Food & Beverages, Self Employed
Used the Software for: 1-5 months
Reviewer Source

So easy, so straight-forward, and payout is so quick compared to the traditional methods!

5.0 4 months ago

Comments: I have only used it for a few weeks, but it has impressed me greatly so far. I love how clean the design is, and it's so easy to navigate pages between invoicing, contracts, etc. I also love that there is a section where you can talk to someone about tax advice!

Pros:

I really appreciate their integration with Revolut, as receiving international payments from my US employers can sometimes be so tricky. Things like their banks charging fees, trying to exchange into another currency, or simply taking days to go through can really make the process hard, but with Deel it is so straightforward, and I can cash out straight to my linked Revolut account.

Cons:

I think there could be more help explaining sections of contracts to foreign employees. US contracts are very different to the UK ones I am used to signing, especially when related to tax, so a little help understanding what certain jargon means would go a long way.

Deel Response

4 months ago

Hi, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. The Deel Team.

Pronshu
Expert Content contributor in India
Writing & Editing, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Most effective platform for managing payments

5.0 7 months ago

Comments: My experience with deel has been wonderful. I have been using deel for last 2-3 years and I must say that this particular platform is a game changer.

Pros:

Easy of usage. Deel platform is extremely user friendly and also provide advance money feature that makes it more attractive for users.

Cons:

Nothing. Everything is good. Deel platform provides multiple services and helps users and employers in managing important activities

Deel Response

6 months ago

Hi there, Thank you for your positive review! We're thrilled to hear that you had a great experience with Deel! Your feedback means a lot to us and we look forward to assisting you again soon! Best, Deel Team

Verified Reviewer
Verified LinkedIn User
Machinery, Self Employed
Used the Software for: 6-12 months
Reviewer Source

My Honest Review: DEEL

5.0 7 months ago

Pros:

Deel really helps me with getting paid from clients around the world and dealing with all the legal stuff. They handle the local laws and taxes, so I don't have to stress about that. I can choose how I want to get paid, like through bank transfer or PayPal, and I always get my money on time thanks to their automated payments. Their contracts are straightforward, the pricing is clear with no surprises, and they have 24/7 support if I ever need help. Deel makes my work life a lot simpler, so I can focus on my projects without worrying about payments.

Cons:

Customer support can be slow at times, and payments occasionally get delayed. It doesn’t work in all countries or with all currencies, which can be limiting for me. International bank transfers take 3-5 business days to process, which is a big disappointment for me.

Deel Response

6 months ago

Thanks for the honest review! We're happy Deel simplifies your payments & legalities. We hear you on support speed & occasional delays - we're working on improvements. Deel isn't everywhere yet, but we're expanding!

Carlos
Contractor Authorizations Agent in Colombia
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My experience using Deel

5.0 4 months ago

Comments: It has been really amazing. Whenever I had the need for extra money available, Deel allowed me to have a Deel advance and solve my problems immediately.

Pros:

The easiness to work with and the chance to have funds available instantly gives you a great satisfaction level.

Cons:

I don't have any complains about the service. If anything, I would like Deel to work on countries like Venezuela to give more people opportunities to handle their funds and expand their possibilities to overcome the dictatorship hurdles to manage foreign currency.

Deel Response

4 months ago

Thank you for taking the time to leave a positive review! We're delighted to hear that you enjoyed using Deel. Your feedback means a lot to us! Best, Deel

Verified Reviewer
Verified LinkedIn User
Music, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Global hiring made easy

5.0 5 months ago

Comments: Everything works as expected, no surprises!

Pros:

Everything looks so simple, after the verification everything is super easy and intuitive

Cons:

I haven't found any issue with it so far, the flexibility that it gives you allows you to build your own workflow is amazing

Deel Response

5 months ago

Hello, We're so glad to hear that you had a positive experience with Deel. Thank you for your kind words and for choosing us. We look forward to helping you in the future! Best, Deel Team

Zakia
Senior Character Artist in UK
Computer Games, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great for contractors!

5.0 4 months ago

Comments: Overall I have had a pleasant experience with Deel as a platform for getting paid on a regular long-term basis and short-term basis. There's not much I can say negatively about the platform as I feel it does everything right when it comes to contract work from one country to another, ease of access and how helpful the tools are.

Pros:

I've been using Deel for a while now to receive contracts from companies in the US, while I work in the UK and I found its a great platform for contractors. I like how easy and approachable the UI and onboarding is, especially when completing the relevant forms needed to get this moving! Also, I love that Deel has a lot of helpful articles that help from filling in Tax documentation to Calculating Take-home salary. Finally, the tracking for payment is handy to make sure you get paid on time!

Cons:

Perhaps further updating the Deel rate calculator to include US to UK rates plus tax deduction would be super helpful when calculating the take-home for a contract.

Deel Response

4 months ago

Hi, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. The Deel Team.

Verified Reviewer
Verified LinkedIn User
Telecommunications, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Great app for freelancer's contracts

5.0 7 months ago

Comments: It's been exceptional so far to be honest.

Pros:

The thing that I like the most about Deel is to be able to manage contracts with ease.

Cons:

The think that I like the least is the rates for withdrawals.

Deel Response

6 months ago

Hi there, Thank you for taking the time to share your feedback on Capterra! We're grateful for your review. Unfortunately, we can't locate your user account to address your concerns directly. Your experience matters to us, and we wish we could assist you further. If there's anything you'd like to discuss or any way we can enhance your experience, please reach out to our support team or book a call with us here https://cal.com/team/deel-support-team/reviews-complaints-g2 anytime. We're here to help. We'd love to turn your great experience into a perfect one by addressing any concerns you might have. Appreciatively, Deel Team

Ponlawat
AI trainer in Thailand
Information Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

AI trainer

5.0 2 months ago New

Comments: Perfect, Excellence! Ease of use so I can focus on my job better.

Pros:

Ease of use , Simple so I can focus on my job better.

Cons:

DEEL is perfect . Please keep going . I use DEEL everyday.

Deel Response

2 months ago

Hi Ponlawat, Thank you for your positive review! We're happy to hear about your amazing experience with our services so far. We'll keep doing our best to exceed your expectations. Best, Deel Team

Luis Eleazar
Luis Eleazar
Family History Analyst in Peru
Verified LinkedIn User
Staffing & Recruiting, 1,001–5,000 Employees
Used the Software for: 1-5 months
Reviewer Source

Personal Review of Deel Platform

5.0 5 months ago

Comments: Overall, my experience with Deel has been positive. The platform meets all my payment reception needs efficiently and reliably. Despite some areas for improvement, such as local currency transfer fees and delay management, Deel remains the best alternative I've found due to its ease of use and low commissions.

Pros:

The immediate transfer functionality to my bank account is a significant advantage. Additionally, Deel's commissions are much lower compared to alternatives like PayPal, making it a more attractive option for frequent payments. The platform is also very intuitive and easy to use, which simplifies payment management.

Cons:

The fees for transfers in local currency could be more competitive. There was also an instance where a payment was delayed for over a week without any compensation, which was a bit frustrating.

Deel Response

4 months ago

Hi Luis, We truly appreciate your review on Capterra as we strive for excellence. We want to improve your experience and make it exceptional. Your opinion matters a lot to us, and we'd love the opportunity to address any concerns you might have. Please feel free to schedule a 15-minute call with one of our experts at https://cal.com/team/deel-support-team/reviews-complaints-g2. This will help us improve your so far good experience and make it perfect next time. We're here to listen and ensure your experience is nothing short of perfect! Best, Deel

Peter
Peter
CTO in Kenya
Verified LinkedIn User
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Contracts and Payments

5.0 3 months ago

Pros:

I am able to work with firms all over the world thanks to the platforms. I really appreciate how they manage my contract and payments.

Cons:

In my opinion, African banks have a long turnaround time for withdrawals. Despite this, their customer service team is very responsive.

Verified Reviewer
Verified LinkedIn User
Computer & Network Security, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Global Coverage And Automation of Payroll and HR

5.0 5 months ago

Pros:

Global Coverage: Deel supports payroll management across multiple countries, which is crucial for companies with international teams. This capability ensures compliance with local labor laws and regulations, making it easier to manage payroll regardless of geographic location. Automation: Deel automates many aspects of payroll processing, reducing manual work and potential errors. This includes calculating taxes, generating payslips, and ensuring timely payments to employees

Cons:

Deel integrates smoothly with other HR tools and systems, streamlining the overall HR and payroll processes within an organization

Deel Response

5 months ago

Hi there, Thank you for your glowing review! We're delighted to hear that you enjoyed using Deel and that you found our platform easy and convenient to use. Your feedback means a lot to us! Best, Deel Team

Juan
Data Engineering in Colombia
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great Experience

5.0 3 months ago

Comments: So far, things have gone very well with Deel. He has helped us a lot with the administrative part because we do not have a department in charge of managing the team's payroll.

Pros:

Its ease of use, the exchange rate is very competitive, one can create any method to withdraw money, it has a credit card that allows you to use the balance

Cons:

Their fees may seem high especially when you take your salary out.

Ankit
UX labeller in India
Computer Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Awesome product

5.0 4 months ago

Comments: Yeah I would say this is the great package for Organisation to manage their HR platform along with the 24/7 customer support and it also has the Tax calculation service in it, so it makes great impact on user, so definitely I would say go for it.

Pros:

I like the most It's customer support, cause they are having option to get help from Chat, call and even with AI tool so it makes the overall experience good

Cons:

Yeah just one thing, it showing 'Refresh the page' so it may make some confusion sometimes

Deel Response

4 months ago

Hi Ankit, Thank you for your glowing review! We're thrilled to hear that you loved using Deel. We're constantly working to improve our service and hope to exceed your expectations in the future. Best, Deel Team