Average Ratings
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Overall3.9 /5
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Ease of Use3.5 /5
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Customer Service3.6 /5
About Microsoft Dynamics GP
Efficiently manage accounting and finances, distribution, projects, HR processes and customer relationship management.
Learn more about Microsoft Dynamics GPShowing 108 reviews
Scott D.
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Overall Rating3.5 /5
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Ease of Use3 /5
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Features & Functionality3.5 /5
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Customer Support3.5 /5
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Value for Money3.5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/09/2016
"Dynamics GP Finance and Manufacturing"
Pros: Sits on the MS stack and works well for the smaller growing business.
Cons: The amount of Add-on's required to meet all our functional needs and keeping them aligned.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 18/09/2016
Senando B.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/02/2019
"Great erp software"
Comments: When you have dynamics gp your business is kn good hand.
Pros: Dynamics gp Is a great tools that helps our company to monitor the sales, production, accounting, inventory and financial status. With this application our company runs well with organize and realible date.
Cons: A non technical person cannot configure or install it on their own. We need expert ot licensed person to implement it which is I think another cost
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/02/2019
Jennifer B.
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Overall Rating4.5 /5
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Ease of Use4 /5
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Features & Functionality4.5 /5
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Customer Support4 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/07/2015
"I've used Dynamics GP to manage our business for a couple years."
Pros: I like the automation tools and the reporting. We can effectively and efficiently run our business and accommodate for growth without adding people to the accounting department. We also get real time financial reports for management.
Cons: Microsoft is always coming out with updated versions. I wish we didn't have to upgrade as often.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/07/2015
Diem R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 28/08/2020
"This software is easy to function for daily accounting tasks"
Comments: I use this software for daily accounting tasks such as recording journal entries, keep tracks of payments and invoices. It is super easy to function the software. I have such great experience using this software and would recommend it to mid-size businesses.
Pros: This software is very easy to use compare with other accounting software such SAP. The price is reasonable. The worksheet is clear, understandable, less complicated. I would recommend this software to a medium size business.
Cons: The least things about this software is it cannot show the entire balance sheet of a period.
- Reviewer Source
- Reviewed on 28/08/2020
Vinay M.
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Overall Rating3 /5
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Ease of Use2 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/04/2017
"Needs better built in reports"
Pros: Good controls with audit trail. Has good importing function for Journal entries and inventory receipts to facilitate a 3 way match.
Cons: Needs better reports built into the system and not reply solely on Management Reporter. Preexisting list of reports added to smartlist.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 24/04/2017
Arshad Z.
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Overall Rating3 /5
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Ease of Use5 /5
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Features & Functionality3 /5
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Customer Support3 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/09/2017
"Easy to use, convenient to have web access, but lack of features"
Comments: A decent system to use, but was disappointing due to the lack of flexibility in terms of generating reports/export functions - not as great as I would have expected from a Microsoft product.
Pros:
-Web access
-Single database
-Integration with a variety of reporting suites
-A widely use system since it is Microsoft based, and a huge community to get help with if there are any issues
Cons:
Not truly web-based as it relies on the program to be housed on a server;
-Limited in terms of GL reports - cannot jump ranges of accounts, or have multiple ranges in a single report like our old system
-takes a while to load reports like SmartList Favourites, and does not have as much flexibility as our old system
-freezes quite a lot
-tax limitations on the Accounts Payable module
-Desktop version slow
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/09/2017
Wassim R.
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Overall Rating3 /5
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Ease of Use2 /5
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Features & Functionality5 /5
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Customer Support1 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 18/08/2020
"Reliable software"
Comments: Good experience
Pros: It's very reliable, scalable, has deep functionality and is well served by a large number of add-on vertical and other solutions
Cons: The user interface is quite old and does not resemble what modern day users would expect
- Reviewer Source
- Reviewed on 18/08/2020
Una H.
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Overall Rating3.5 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support3.5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/09/2016
"Solid mid market ERP system"
Pros: It is a comprehensive solution, with solid add-ons to compensate for deficits in the core system. We run a manufacturing operation with deep. multi level BOMs and FIFO costing, GP manages it very well. AP, AR and GL are solid. The smartlists are a nice reporting tool, where you can drop the data into excel for easy analysis.
Cons: The front end has a clunky feel. On the back end trying to find the table the data is stored in takes a lot of time so the learning curve from a reporting sense is very long. The SQL tables are sparse - so you could end up having to add several tables to a query just so you can connect the one table you need. Report writing process is long and arduous initially. It is really expensive to upgrade. Other solutions in past lives have required minimal tech support to upgrade, this is a major process to upgrade and therefore very expensive.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/09/2016
Lawrence S.
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Overall Rating5 /5
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Ease of UseUnrated
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Features & FunctionalityUnrated
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: GetApp
- Reviewed on 18/05/2019
- Reviewer Source
- Source: GetApp
- Reviewed on 18/05/2019
Khalil A.
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Overall Rating4 /5
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Ease of Use2 /5
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Features & Functionality4 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/02/2019
"Good"
Pros: It helps you with all functions at the organization and you can use part of the functions as needed.
Cons: Ease of use, features, updates, and you need a consultant to install it and provide training for the team.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/02/2019
Alexa V.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/01/2018
"Best accounting Software I’ve used till date!"
Pros: I am completely in love with program, it has been great to use it. It has been very useful and efficient whenever I find myself in a hurry.
Cons: I can say not many bad things about this product. It has helped overall in its usefulness. The only thing I would not be he very happy about is it’s price.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 11/01/2018
Jeff R.
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Overall Rating2 /5
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Ease of Use2 /5
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Features & Functionality2 /5
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Customer Support2 /5
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Value for Money2 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/08/2017
"It is decent"
Pros: This is not the worst accounting software that I have used before. I enjoy the interface and the design.
Cons: It is very slow to use. It took me a while to learn how to operate the system. I have not had a good time with customer support.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/08/2017
Joshua B.
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Overall Rating4 /5
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Ease of Use3.5 /5
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Features & Functionality4 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/09/2016
"Good and Practical ERP"
Pros: Ease of creating reports and reliability of the platform.
Cons: Performance - it utilizes resources too heavily often times.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/09/2016
Seana P.
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Overall Rating2 /5
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Ease of Use2 /5
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Features & Functionality2 /5
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Customer Support2 /5
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Value for Money2 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/03/2017
"Clunky and complicated"
Comments: I find this software to be complicated and not at all user friendly. It seems like you have to repeat information in several different area's that should just flow from one to another.
Pros: I like that you can export your reports in many formats. I use the pdf and csv formats often.
Cons: You have to repeatedly input information. I think it should flow from one page to the next.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 09/03/2017
Natali B.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support3 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 14/04/2017
"Average but it's the 2013 version"
Comments: I find this software to be cumbersome and not very user friendly when it comes to things that should flow easily like payroll. I also find the reporting isn't as easily manipulated for individuals that don't have the back-end database tables knowledge. Please keep in mind that we are still using the 2013 version and although our consultant has tried to help with things like smartlist; it's still not as comprehensive as many other systems on the market.
Pros: The accounting aspect is relatively easy to follow.
Cons: Reporting.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 14/04/2017
Mohamad C.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/11/2018
"Dynamics GP is good software for companies who wants to use segment accounting"
Pros:
Has segment accounting
The only software that has Equipment Log , which is similar to timesheet but this for equipement
Cons:
is not easy to implement proper planning need to be in place before implementing Dynamics GP
Microsoft focused now on Dynamics NAV & AX and now those available in the market with new versions and new name
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/11/2018
Mylene M.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 17/08/2018
"All-in-one business solution!"
Pros: Microsoft Dynamics GP is not just accounting software. It is an ERP, making you manage and have full control on your inventory, financial, services and operation.
Cons: Microsoft Dynamics GP is a bit costly, but worth it for every SMB size company. I'm not sure if nowadays this is already available via cloud. Make sure to talk with your local partner to help you and discuss your requirement.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 17/08/2018
Antonio G.
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Overall Rating4 /5
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Ease of Use3.5 /5
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Features & Functionality4.5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/02/2016
"Great product."
Pros: Great product that works with other Microsoft products
Cons: reporting is not great out of the system. there are smartlists that can be used, but as far as creating management reports, you may want to use another software.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 15/02/2016
Matt W.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/04/2018
"Behind the times"
Comments: In today's world, there are dozens of better accounting programs out there for a similar price that operate on a cloud system and are continually updated so that you are never behind the times. GP just feels obsolete.
Pros: It is cheap and gets the job done. There is a lot of help online if you need to figure out how to do something.
Cons: It is the least user-friendly software I may have ever seen. The reports are awful, not in places you would assume, and they dump out to excel in a way that makes me want to punch something.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 10/04/2018
Lauren S.
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Overall Rating5 /5
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Ease of Use3 /5
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Features & Functionality5 /5
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Customer SupportUnrated
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 27/02/2018
"Great software with great reporting functionality"
Pros:
- ease of use once you know what you're doing
- ability to build smart lists, which is super helpful
- multi entity functionality
Cons:
- no direct integration with tax software
- need to pair with reporting software to get accurate financial reporting
- need to log out to switch entities
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 27/02/2018
Elaine W.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/02/2017
"I recommend Microsoft Dynamics GP"
Comments: I've used this software for 6 years and expect to keep doing so. There is so much support from our Microsoft partner and GPUG.
Pros: I love the smartlists. I also love the adding products available to handle situations like sales taxes.
Cons: There are many different reporting options available to use but are there ever really enough.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 22/02/2017
Summer L.
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Overall Rating4 /5
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Ease of Use2 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/12/2017
"A challenge to learn"
Comments: Each portal operates under the same method which makes it easier to understand when moving through the many facets.
Pros: It has many functions and levels to operate a multifunctional facility. It includes Financials, Purchasing, Sales, Administrative, and a multitude of reports, inquiries, and lists that can be customized and modified to the users preferences.
Cons: There’s a lot to learn about the functions of this software. It’s difficult to correct errors and delete particular transactions. It can become very expensive depending on user support services and the number of users allowed to be on at the same time. Make sure that this is the right software for the functions of your company Before purchasing. The annual renewal can be quite expensive as well.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 19/12/2017
Lee B.
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Overall Rating5 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support4 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/09/2017
"Great ERP for Small to MidSize Businesses"
Comments: Dynamics GP is an ERP that is flexible and dynamic. it provides all the tools a small to midsize business needs.
Pros: Easy and Intuitive UI that leads to quick learning curve for all areas of Accounting. GL, AP, and AR modules are top notch. Integrates with many 3rd party applications for seemless sharing of data to enhance BI needs.
Cons: Lots of windows and a slightly confusing card structure. SmartLists can be cumbersome to create, save, and manage.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 05/09/2017
Michael B.
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Overall Rating5 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support1 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 11/02/2021
"Easy to use but some quirks to learn"
Comments: Its a great product and it allows for massive amounts of data in the form of transactions to be handled and reconciled easily. its a must have for any mid to large sized business
Pros: I love the ability to run smart list and then run specific queries drilling down to specific vendors and dates. it makes reconciling vendor statements a breeze. i also love the integration to be able to run transfers from other software to be able to auto enter retail invoices and gas sales. taking a way the manual entry nightmare of most retail situations.
Cons: I don't like that once something is entered it cant be deleted. you have to void it to remove it but it still will show up on all of the reports. also there are allot of quirky ways you need to learn to use the software that don't transfer over from similar software use.
- Reviewer Source
- Reviewed on 11/02/2021
Corey S.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 26/04/2021
"GP review"
Pros: Ease of use, report and statement generation, implementing credit card usage
Cons: No complaints other than a slight system glitch from time to time, nothing serious enough to cause a monetary loss.
- Reviewer Source
- Reviewed on 26/04/2021