--- description: Get detailed information about VoIP.ms and how it can help you meet your business needs. Learn more about VoIP.ms price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoIP.ms Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/30940/voip/software) > [VoIP.ms](/software/203084/voip-ms) # VoIP.ms Canonical: https://www.capterra.com.sg/software/203084/voip-ms Page: 1 / 29\ Next: [Next page](https://www.capterra.com.sg/software/203084/voip-ms?page=2) > Complete self-serve communication platform offering a Hosted Phone Solution and SIP Trunking with a Pay-as-You-Go pricing. > > Verdict: Rated **4.8/5** by 697 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VoIP.ms? Any business looking to simplify their communications. Any reseller looking for a fully customizable interface and any residential looking for a good, affordable, and reliable home phone service. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 697 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VoIP.ms - **Founded**: 2007 ## Commercial Context - **Starting Price**: US$1.10 - **Pricing model**: Other - **Pricing Details**: VoIP.ms is offered across three pricing plans, outlined below. Pay Per Minute Plans: $0.85/month, per DID number (for US \& Canada) Unlimited Plans: $4.25/month, per DID number (for US \& Canada) Toll Free Plans: $0.99/month, per DID number (for US) $1.25/month, per DID number (for Canada) International outgoing call rates are available based on country. Please contact VoIP.ms for more details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: French - **Available Countries**: Canada ## Features - Activity Dashboard - Alerts/Notifications - Auto-Dialer - Automated Attendant - Automatic Call Distribution - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tracking - Call Transfer - Communication Management - Computer Telephony Integration - Conferencing - IVR - PBX - Phone Key Input - Reporting/Analytics - Ring Groups - SIP Trunking - Virtual Extensions - VoIP - Voice Customization - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software) ## Related Categories - [VoIP Software](https://www.capterra.com.sg/directory/30940/voip/software) - [Telephony Software](https://www.capterra.com.sg/directory/30084/telephony/software) - [IVR Software](https://www.capterra.com.sg/directory/30231/ivr/software) - [Business Phone Systems](https://www.capterra.com.sg/directory/31101/business-phone-systems/software) - [Cloud PBX Software](https://www.capterra.com.sg/directory/31102/cloud-pbx/software) ## Alternatives 1. [Nextiva](https://www.capterra.com.sg/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Wildix](https://www.capterra.com.sg/software/218251/wildix) — 4.7/5 (209 reviews) 4. [3CX](https://www.capterra.com.sg/software/158704/3cx) — 4.4/5 (465 reviews) 5. [Ringover](https://www.capterra.com.sg/software/169627/ringover) — 4.7/5 (858 reviews) ## Reviews ### "Very good service for a good price" — 4.0/5 > **Dennis** | *24 March 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like how easy it is to procure a new DID / Local Number. They often have numbers in stock for my rural location or they can procure one within a few days. It is also much cheaper to purchase a DID from here than other competitors. > > **Cons**: Their documentation is often a bit lacking or out of date. It's not usually a huge problem but it does create some frustration at times. > > Overall my experience with VoIP.ms has been good. Their products do pretty much anything a small business needs without necessarily needing to have a full PBX onsite or in the cloud. It works well. ----- ### "Needs sub-account support" — 3.0/5 > **Jonathan** | *24 May 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: What I like most about the voip.ms softphone is that it's provided by voip.ms, with seamless access to multiple special voip.ms features. Easy to configure. > > **Cons**: Again, regarding only the new softphone initial release: It only works with the "master" voip.ms account, not with a sub-account. This means that your master password is used for this process, and that password is involved / exposed in softphone registration. Also, only one voip.ms softphone is supported per account. Because of this I'm sticking with Linphone. Please announce when sub-account support is added\! > > voip.ms overall: Great product line, very competitive pay-as-you-go pricing, incredible feature set, industry-leading customer support - fast responses, superior technical knowledge, patient assistance to people with a wide range of expertise. Outstanding availability - with extraordinary security measures added in the past two years. My highest recommendation. ----- ### "Reliable and Flexible VoIP Solution for Businesses and Individuals" — 5.0/5 > **Roberto** | *7 February 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: My name is Roberto Zeledón, and my company is US Contractors Services. What I liked most about VoIP.ms is its reliability and flexibility. The platform offers affordable pricing, excellent call quality, and a wide range of features that make communication easy for businesses like mine. Additionally, the ability to customize call routing and integrate with other systems is a huge advantage. Their customer support is also very responsive and helpful. > > **Cons**: here isn't much I disliked about VoIP.ms, but if I had to choose something, I would say that the initial setup requires some learning, especially for those new to VoIP services. However, their extensive documentation and responsive customer support make the process much easier. Once everything is set up, the service is reliable, cost-effective, and highly customizable, which makes it a great choice for businesses like mine. > > My experience with VoIP.ms has been smooth and reliable. The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications. I also appreciate the flexibility it offers, allowing me to customize call routing and manage multiple numbers effortlessly. While the setup required some initial learning, their support team and documentation made it easy to get everything running efficiently. Overall, it has been a cost-effective and dependable solution for US Contractors Services, and I’m happy with the results. ----- ### "Good until it wasn't..." — 2.0/5 > **Verified Reviewer** | *27 November 2025* | Medical Practice | Recommendation rating: 2.0/10 > > **Pros**: Started out as an great low-cost option for a landline but things went sour. The call quality was fine but we have to press the Flash button to get a dial tone. > > **Cons**: The setup was very complicated and time consuming, but manageable for someone tech-savvy. Despite having Emergency Services disabled, they connected an accidental 911 call and charged me $75 for the call after the fact. > > It was meeting our needs until the surprise $75 charge. I've reached out to Customer Support with screenshots showing that I had the service disabled but they still won't reverse it. ----- ### "Fantastic Support" — 5.0/5 > **kevin** | *6 January 2025* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Support is really really responsive and top notch. Even when I had a complicated issue with a specific international number they were able to re-route traffic to make it work within minutes. Other carriers this would have taken days and days. > > **Cons**: Some of the calling rates to europe are not great. > > Its the best support experience I have ever had with a carrier ----- Page: 1 / 29\ Next: [Next page](https://www.capterra.com.sg/software/203084/voip-ms?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/203084/voip-ms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data