--- description: Get detailed information about Simphony POS and how it can help you meet your business needs. Learn more about Simphony POS price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Simphony POS Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Restaurant Management Software](/directory/20026/restaurant-management/software) > [Simphony POS](/software/202814/oracle-micros-simphony) # Simphony POS Canonical: https://www.capterra.com.sg/software/202814/oracle-micros-simphony Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/202814/oracle-micros-simphony?page=2) > Oracle Simphony POS fits every restaurant size \& format: casual, quick service, independent, franchise, pubs, stadiums \& more. > > Verdict: Rated **4.2/5** by 26 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Simphony POS? Oracle Simphony POS is a purpose-built restaurant management platform for all sizes of food and beveraage operations, from independent restaurants to large enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 26 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Oracle - **Location**: Chicago, US - **Founded**: 1977 ## Commercial Context - **Starting Price**: $1.00 - **Pricing Details**: Contact Oracle for full pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hebrew, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, India, Ireland, Isle of Man, Italy, Jersey, Mexico, New Zealand, Norway, Saudi Arabia, Singapore, South Africa, Spain, Sweden, Switzerland and 3 more ## Features - Accounting Integration - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - Cash Management - Cost Management - Credit Card Processing - Customer Accounts - Customer Management - Delivery Management - Discount Management - Electronic Payments - Electronic Signature - Employee Management - For Bakeries - Forecasting - Gift Card Management - Inventory Control - Inventory Management - Inventory Tracking - Kitchen/Menu Management - Loyalty Program - Menu Planning - Mobile Access - Nutrition Analysis - Online Ordering - Online Payments - Order Entry - Order Management - Payment Processing - Point of Sale (POS) - Recipe Management - Reporting & Statistics - Reporting/Analytics - Reservations Management - Restaurant POS - Returns Management - Routing - Sales Reports - Separate Checks - Social Promotion - Table Management - Third-Party Integrations - Tips Management ## Integrations (3 total) - FreedomPay - Restaurant365 - SevenRooms ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Restaurant Management Software](https://www.capterra.com.sg/directory/20026/restaurant-management/software) ## Related Categories - [Restaurant Management Software](https://www.capterra.com.sg/directory/20026/restaurant-management/software) - [POS Systems](https://www.capterra.com.sg/directory/20052/point-of-sale/software) - [Restaurant POS Software](https://www.capterra.com.sg/directory/30603/restaurant-pos/software) - [Food Delivery Software](https://www.capterra.com.sg/directory/30861/food-delivery/software) - [Food Service Management Software](https://www.capterra.com.sg/directory/20025/food-service-management/software) ## Alternatives 1. [Toast POS](https://www.capterra.com.sg/software/136301/toast-pos) — 4.2/5 (549 reviews) 2. [Epos Now](https://www.capterra.com.sg/software/152638/epos-now) — 3.8/5 (713 reviews) 3. [Genius](https://www.capterra.com.sg/software/195074/Genius-for-Restaurants) — 4.5/5 (185 reviews) 4. [SpotOn](https://www.capterra.com.sg/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 5. [Lavu](https://www.capterra.com.sg/software/118828/lavu) — 4.2/5 (257 reviews) ## Reviews ### "Great but expensive POS" — 4.0/5 > **Giovanni** | *30 January 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: It is very customizable, and the integration with Opera PMS is great. It is very known in the market, so when hiring new team members they most of the times already know how to use it > > **Cons**: It is very expensive, and the implementation process takes long time because all the Oracle wait list ----- ### "Simphony Review - Minor DKL Food Group" — 5.0/5 > **Christian** | *8 July 2020* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The software once configured and implemented is easy to use, it's heavily customisable, allowing the ability to adapt for changes within the business and products. The ability to update the software from the enterprise level out to all Properties\\Workstations, is a convenient ability to have when managing a fleet of stores and POS terminals It ties into its own reporting system and the MyMicros App makes store sales checking a breeze > > **Cons**: The software and the back end design is very complex, it takes a lot of training with skilled trainers in the Oracle business to build and maintain those skill sets. Cost can be quite expensive when starting out, when there is a sufficient retail footprint the pricing can be negotiated to competitive rates > > Overall the software is a decent POS software, the customisation ability is a good fit for our business with the ability to fluidly adjust our products and menu to maneuver our business into strong customer sentiment positions. Earlier versions were prone to bugs, however the later versions appear more streamlined and database resource utilisation is lighter than it used to be. Once knowledge base is established and internal support personnel skills are enhanced the support of the software is quite easy. ----- ### "Oracle = A great global partner" — 4.0/5 > **Matt** | *4 July 2020* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: One stop shop. POS, purchasing and reporting. The software has great capabilities and covers all areas a hospitality business requires > > **Cons**: Most adjustments to the program involve an additional purchase. Immediate support not often available > > I have been happy with our experience with Simphony. They provide a great product ----- ### "Worst POS experience in my tenured career" — 1.0/5 > **Patrick** | *18 April 2023* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: There is nothing that I can highlight that a competitor couldn't also do well. > > **Cons**: There has not been a resolution on outstanding tickets opened two years ago during the initial implementation. Simple things like time reporting, creating buttons, and marking items as "unavailable" have issues. The system has a lag when servers log out of checks that prevents them from opening the checks on another terminal without a wait that feels like an eternity in the restaurant industry and with direct impact to the guest. Good luck calling support. Most of my experience involves the person I spoke with having no idea how to fix my issue and having to "escalate the ticket." This escalation process will last weeks, months, and in our case, years with no resolution. > > Terrible. The support team is a joke. They don't even understand their own product well enough to work through simple problems. Everything is "a known issue" that never works toward resolution. ----- ### "Simphony POS for Hotel" — 4.0/5 > **Verified Reviewer** | *2 July 2021* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: Simphony POS is our standard POS in our chain hotel and it can interface to our Oracle Opera PMS \& Sunsystems FMS that's what I like the most in this software. Very smooth processing of ordering and payment method. PCI DSS compliance. > > **Cons**: The only challenge for this software is it's not yet register to Philippine government and the application is still on-going for more than a year. The reporting module is not as easy to generate. > > Over all, POS Simphony is a reliable POS used in the hotel. I'm hoping for the latest development when it comes to report generation. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/202814/oracle-micros-simphony?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/202814/oracle-micros-simphony) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data