Innform Reviews

"Great easy to use e-learning platform for hospitality!"

Comments: A great tool specialized in e-learning for hospitality. This replaced all our dropbox files & papers in the restaurants.

Pros: - Easy to use
- Ability to create your own content
- Great way to control if employees followed the manuals and procedures

Cons: - Not yet able to create folders in the back end to make a split between FOH - BOH procedures
- More letter types & sizes while creating own content
- More ready-made learning courses on fast-casual

"Great Customer Experience combined with exceptional Product Value"

Comments: Learning and development is a challenge for the hospitality industry – people come and go at a high rate, they speak different languages and many of the mare working in the industry for the first time. It takes time and energy to train new recruits around important skills like customer service and management. We needed a tool that can provide great LMS features but also a library of courses that we could simply 'turn on' and assign to our employees from day 1. This is possible with Innform, and they release new courses every week which is helpful to us and exciting for our learners!

Pros: We are able to organise our company by the different properties we manage, and the different groups within each property. We're able to assign an admin to each group and then overlook the whole operation with a brids eye view. It's wonderful to finally be able to do that with thousands of employees. Innform works great on all devices and the company is really quick to support us and return our calls.

Cons: Not many complaints – although it would be great if our employees can do their learning offline.

"Modern LMS, very user friendly, great support team and cost effective."

Pros: The software is very user friendly and very cost effective. Very easy to make your courses look engaging and easy to integrate videos, pictures and quizzes within courses.

Cons: Lacks basic functionalities such as GIF integration within the module creations. Additionally, the receptiveness of the website is sometimes lagging or non responsive.