--- description: Get detailed information about UserZoom and how it can help you meet your business needs. Learn more about UserZoom price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UserZoom Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [User Experience (UX) Tools](/directory/31036/ux/software) > [UserZoom](/software/183330/userzoom) # UserZoom Canonical: https://www.capterra.com.sg/software/183330/userzoom Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/183330/userzoom?page=2) > UserZoom is a ux testing and research software platform that provides insights for improving digital customer experiences. > > Verdict: Rated **4.4/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UserZoom? UX researchers, designers, product managers, and marketers ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 10 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: UserZoom ## Commercial Context - **Pricing model**: Per User - **Pricing Details**: UserZoom is available on an annual subscription basis and custom plans are also available. Contact UserZoom for more information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, German, Spanish - **Available Countries**: Germany, United Kingdom ## Features - Collaboration Tools - Heatmaps - Reporting/Analytics - Surveys & Feedback - Third-Party Integrations - Usability Testing ## Integrations (10 total) - AB Tasty - Adobe Analytics - Axure - Figma - Google Analytics 360 - Marvel - Mixpanel - Tableau - Tealium Customer Data Hub - Unbounce ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [User Experience (UX) Tools](https://www.capterra.com.sg/directory/31036/ux/software) ## Related Categories - [User Experience (UX) Tools](https://www.capterra.com.sg/directory/31036/ux/software) - [User Testing Software](https://www.capterra.com.sg/directory/32295/user-testing/software) ## Alternatives 1. [BrowserStack](https://www.capterra.com.sg/software/162900/browserstack) — 4.6/5 (749 reviews) 2. [Lyssna](https://www.capterra.com.sg/software/178766/usabilityhub) — 4.6/5 (86 reviews) 3. [Dovetail](https://www.capterra.com.sg/software/174077/dovetail) — 4.6/5 (97 reviews) 4. [TryMyUI](https://www.capterra.com.sg/software/178072/trymyui) — 4.0/5 (23 reviews) 5. [Lightster](https://www.capterra.com.sg/software/1063000/lightster) — 4.7/5 (9 reviews) ## Reviews ### "Prototype designs for rapid feedback" — 4.0/5 > **Steven** | *30 June 2020* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Provides non-coders the ability to mock up enhanced prototypes to evaluate design concepts. Has measurement tools to supplement user feedback with empirical usage data. > > **Cons**: Having the ability to refine conceptual models to design constraints for each platform would save compromises when the finalised design enters the software development process. > > Our UX designers and Product Owners use UserZoom for rapid prototyping design concepts in participant studies to inform design decisions and feature scope. ----- ### "A Very Simple UserZoom Review" — 5.0/5 > **Verified Reviewer** | *4 October 2021* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: UserZoom is a great software to get paid for website testing. I love it, since it never failed to pay me, and I made an extra money with this software very easily. And for the time that the tests take, it pays really well. I recommend this software to everyone who wants to make some side money. > > **Cons**: Although UserZoom has great website tests, I notice that I don't receive as much emails as I would like to. Since, sometimes I have free time and I would like to make some side money and only a few times I have some tests to make. Nevertheless, this is a great platform. > > Overall UzerZoom is a great website testing software and more. ----- ### "Userzoom functions for what it is intended to do." — 4.0/5 > **Mark** | *15 November 2021* | Construction | Recommendation rating: 6.0/10 > > **Pros**: The fatures iniially were not that easy for me to implement due to the fact that I did not know much at the time how to properly use the software. There was a learning curve for me, especially in using it with mobile apps. However, the time came where I learned how to properly use the video recording features, the tool became easier for me to understand and use. > > **Cons**: Initially I did not like the idea of using an outside source from the initiating website to record videos and record audio. However in time I adjusted and now have done many tasks with Userzoom. I am not a software or app developer so I cannot imagine any other other features the tool can adopt. I think I will leave that to the software makers. As an end user, I have not found Userzoom to be glitchy. It works to do what t is supposed to do. ----- ### "A great platform for user testing survey" — 4.0/5 > **Verified Reviewer** | *29 April 2022* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: Things I like about this platform is that we help companies by giving our review to a software, website, mobile application or market research. Also we get paid on time for providing our review on these products > > **Cons**: There not too much to dislike about this platform other than that they usually send invitation email for any available usability test. ----- ### "Great product\!\!" — 4.0/5 > **Stephanie** | *7 June 2021* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: User zoom helps me out when I am using survey websites. > > **Cons**: There is nothing that I dislike about User Zoom. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/183330/userzoom?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/183330/userzoom) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Structured Data