--- description: Get detailed information about Telegram and how it can help you meet your business needs. Learn more about Telegram price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Telegram Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Telegram](/software/180347/telegram) # Telegram Canonical: https://www.capterra.com.sg/software/180347/telegram Page: 1 / 258\ Next: [Next page](https://www.capterra.com.sg/software/180347/telegram?page=2) > Telegram is a secure and fast messaging application for mobile and desktop devices. > > Verdict: Rated **4.7/5** by 6406 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Telegram? Telegram can be used by businesses, small teams, and international users seeking secure communication. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 6406 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Telegram Messenger ## Commercial Context - **Pricing model**: (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Dutch, English, German, Italian, Korean, Portuguese, Spanish - **Available Countries**: United Arab Emirates, United Kingdom ## Features - Audio Calls - Collaboration Tools - Discussions/Forums - Interaction Tracking - Multi-Channel Communication - Personalization - Search/Filter - Video Conferencing ## Integrations (2 total) - Instagram - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Chat ## Category - [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software) ## Related Categories - [Customer Communications Management Software](https://www.capterra.com.sg/directory/31002/customer-communications-management/software) - [Team Communication Software](https://www.capterra.com.sg/directory/31033/team-communication/software) ## Alternatives 1. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 2. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24046 reviews) 3. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5058 reviews) 4. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17483 reviews) 5. [Google Chat](https://www.capterra.com.sg/software/175800/chat) — 4.5/5 (2379 reviews) ## Reviews ### "Make your chatting more fun with Telegram." — 5.0/5 > **Yatra** | *13 February 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Telegram is a really good app and it is very easy to use. There are many fun GIFs and stickers that makes chatting more fun and interesting. It is almost free and the quality of messages, shared photos and videos is unmatchable. Group chatting and team communication is very easy through telegram. > > **Cons**: Everything about telegram is okay. I do not have anything negative about it. I never used customer support and never faced any bugs or issues. > > My overall experience with telegram has been fantastic. This app is easy to function and the quality is superb. I have been using telegram from a long time and always used to send photos and videos through it to my friends. I love using telegram and it fun to text using this app. ----- ### "Telegram is too underrated and unappreciated." — 5.0/5 > **Adarsh** | *30 November 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: Telegram has the most privacy in any social media platform in the market now that provide similar service. The mandatory requirement of a phone number similar to WhatsApp limits fake accounts to an extend. It can be accessed from multiple devices at he same time making it very flexible and handy. > > **Cons**: The search option seems to be a bit inefficient, the key words does not always fetch desirable results, even when we type in a word to search in our conversations, it always shows something totally unrelated. That aspect I think would be better to take reference from WhatsApp or even Instagram. > > Most versatile app to use across devices for data sharing and communication. I have been using it for my work for more than 2 years and it rarely disappointed. In certain occasions it fails to send multiple files if its not selected from within the app, like when we select multiple files from our device and choose telegram to share it. ----- ### "Scammer Central" — 1.0/5 > **Nava** | *22 February 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: It's easy to use and has all the basic features and they work the same way as they do in other apps so there's no learning curve. > > **Cons**: It's where all the scammers go to do their business. So I don't trust Telegram one bit because they allow all this fraud to go on and their reporting process does nothing. > > Not good. Every time I've used it a scammer has used it to try and get me signed up for a fake job or other scam. ----- ### "One of the best messaging app in the market" — 4.0/5 > **Aditya** | *3 February 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Best thing about it is that it accepts large file sizes, which some other messaging applications does not have. > > **Cons**: Customer support as not as good as compared to other similar apps > > My experience with telegram has been mostly great. It allows me to share and receive large files, keep my activity private and also offers cloud sync. I use it mostly for my personal use, but sometimes also official where it helps in sharing important documents with colleagues. ----- ### "The most secure messaging app" — 4.0/5 > **Verified Reviewer** | *21 February 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The thing I liked the most about telegram was its strong focus on private and security as it offers ene to end encryption. I am able to send huge files easily to my friends and colleagues. > > **Cons**: I didn't liked the notification system of telegram , because it failed to notify me of some important messages. Some features are a bit hard to understand for new users . > > Overall it's a very good messaging app ,Its cloud-based storage and cross-platform availability is a very beneficial feature . ----- Page: 1 / 258\ Next: [Next page](https://www.capterra.com.sg/software/180347/telegram?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/180347/telegram) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data