Average Ratings

  • Overall
    3.6 /5
  • Ease of Use
    3.7 /5
  • Customer Service
    3.2 /5

About Focus 9

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Showing 80 reviews

Muhammad rehan K.
Accountant
Construction, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/11/2018

"Focus is one of the best Accounting Software"

Pros: Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Cons: Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 27/11/2018
Ali K.
Business Analystq
Industrial Automation, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 24/11/2020

"Excellent ERP Software"

Comments: Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth

Pros: Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

Cons: As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

  • Reviewer Source 
  • Reviewed on 24/11/2020
Sajeewan P.
Manager - Group Finance
Automotive, 501-1,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"Focus9 Review"

Comments: We are managing different processes in different countries by customizing the workflows

Pros: Flexibility, customization, Ease of use, supportive team

Cons: Not having the Financial consolidation module

  • Reviewer Source 
  • Reviewed on 23/09/2019
Anoop I.
Senior Accountant
Real Estate, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    5 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 08/12/2020

"AMSAF INVESTMENT LLC"

Comments: I am satisfied by the overall performance

Pros: Easy to learn and user friendly. Good support from Customer service.

Cons: We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

  • Reviewer Source 
  • Reviewed on 08/12/2020
Subhash J.
Working Partner
Automotive, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"It is a good software"

Comments: We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.

Pros: Customised report, after sales service and training the staff.

Cons: Not commonly used by CAs. New accountant needs training.

  • Reviewer Source 
  • Reviewed on 23/09/2019
Aqib B.
I.T Specialist
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: Free Trial
  • Overall Rating
    3 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 09/05/2021

"Better then Focus 7 and earlier versions"

Comments: Overall its good

Pros: Web based application, previous versions were desktop application based.

Cons: Price is too high, if compare with others.

  • Reviewer Source 
  • Reviewed on 09/05/2021
Sasidhar K.
Manager IT
Leisure, Travel & Tourism, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    1 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    1 /5
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 30/12/2018

"Focus ERP Poor Customer Support"

Pros: Easy to use, flexible, allows customisation and reporting.

Cons: lot of bugs, it hangs in between, very poor customer support.

  • Reviewer Source 
  • Reviewed on 30/12/2018
Qiang M.
Sales Engineer
Chemicals, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    5 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/11/2020

"A powerful ERP tool for small businesses"

Comments: It improves the workflow of our company and the reporting tools are very useful too.

Pros: The software is user friendly and easy to set up. It is flexible and can be tailored to fit the needs of the customers.

Cons: I hope that the company will provide better customer support and more tutorial videos. Other than that, the software works well for us and is a powerful tool for small businesses.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 06/11/2020
Mohammad A.
GENERAL ACCOUNTANT
Electrical/Electronic Manufacturing, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 24/11/2020

"ISSUES"

Comments: NOT GOOD, NOT BAD.
JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.

Pros: FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING

Cons: SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS

  • Reviewer Source 
  • Reviewed on 24/11/2020
Sudha S.
Chief Operating Officer
Renewables & Environment, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    2 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Reviewed on 19/05/2021

"Won't recomment to buy this"

Comments: We never got any support for concerned we raised. Service was not provided at all.

Pros: Easy to use is what we liked, however reliased later lot of loopholes

Cons: Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.

  • Reviewer Source 
  • Reviewed on 19/05/2021
Omprakash M.
Director
Plastics, 201-500 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    5 /5
  • Customer Support
    2 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/05/2021

"Best Indian ERP Software"

Comments: satisfactory

Pros: implementation and report flexibility are the most important features of this software. Even though we can say it is user friendly. simple and ethical policy to serve customer without creating any software trap.

Cons: service to customer is one area where focus have to improve.

  • Reviewer Source 
  • Reviewed on 15/05/2021
Getahun A.
Directir
Mechanical or Industrial Engineering, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    2 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    4/10
  • Reviewer Source 
  • Reviewed on 10/05/2021

"Review"

Comments: Minimize workforce in non operational team

Pros: Aurhorization is good. Modules are structured well

Cons: Support was very frustrating. No proper documentations for us to supportourself

Vendor Response

by Focus SoftNet on 21/05/2021

We would like to investigate your feedback further. Please share your concern at [email protected] We'll work with you to resolve any issues as quickly as possible

  • Reviewer Source 
  • Reviewed on 10/05/2021
Titto A.
IT
Hospitality, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    2 /5
  • Ease of Use
    2 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/11/2017

"Bad Customer Support"

Comments: Technical Support is worst

Pros: Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy

Cons: Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 12/11/2017
Ghulam M.
Chief Accountant
Food Production, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    3 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    2 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 06/10/2018

"Overall Good"

Comments: It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.

Pros: Options are good, little flexible, crystal report can be developed, interface okay.

Cons: User Friendly, Unlimited masters that helps in categorizing the transactions.

  • Reviewer Source 
  • Reviewed on 06/10/2018
Muhammad rehan K.
Accountant
Accounting, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/02/2018

"Focus ERP is great software for trading and construction industry."

Pros: I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.

Cons: Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 08/02/2018
Abdul M.
Software Implementation & Technical support
Building Materials, 1,001-5,000 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/11/2020

"ERP"

Pros: Combined solution for every platform, its a customizable software

Cons: none, its a comprehensive solution which can be modified as our needs

  • Reviewer Source 
  • Reviewed on 30/11/2020
Venkata rama D.
MANAGING DIRECTOR
Farming, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 15/05/2021

"MSME"

Comments: Good

Pros: This software gives much-secured access and comfort in handling. More suitable for MSMEs.

Cons: Many limitations when we want to analyse data in different ways.

  • Reviewer Source 
  • Reviewed on 15/05/2021
Donna R.
Accounts Manager
Maritime, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/05/2021

"Focus Software, the best flexible software solution all businesses need to own"

Pros: Focus is an Awesome software with great flexibility

Cons: Although its an integrated software, however, its split in various modules and each module is required to be purchased separately

  • Reviewer Source 
  • Reviewed on 06/05/2021
Ednam S.
IT Manager
Mining & Metals, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 19/11/2020

"Great Product"

Pros: Easy to Deploy and Use. Customisation can be done as per requirement. Regular Updates available subject to subscription to AMC.

Cons: Limitation on Number of User as additional user are charged.

  • Reviewer Source 
  • Reviewed on 19/11/2020
Nageswara rao M.
OPERATIONAL HEAD
Automotive, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    3 /5
  • Customer Support
    4 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 20/05/2021

"GOOD"

Comments: GOOD AND EASY TO ACCESS FOR FRESHERS ALSO

Pros: EASY TO ACCESS THE DATA NO COMPLICATION WHILE USING SOFTWARE

Cons: BILL WISE ACCOUNTING NEED TO IMPROVE, NOT EASY TO ADD THE REQUIRED COLUMNS IN EXISTING INVOICE FORMATE

  • Reviewer Source 
  • Reviewed on 20/05/2021
Naved H.
Procurement Asst.
Architecture & Planning, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    3 /5
  • Customer Support
    1 /5
  • Value for Money
    2 /5
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 30/11/2020

"WORST CUSTOMER SERVICE"

Pros: Its easy to use with good User Interface, the reports are a major time saving. The software works smooth.

Cons: The customer service is pathetic, You have to call the customer service many times for one issue and they don't respond early. The worst service. Apart from that the software is perfectly fine.

  • Reviewer Source 
  • Reviewed on 30/11/2020
Amal A.
EDP Manager
Automotive, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/11/2020

"My Feedback about Focus"

Comments: It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.

Pros: * User Friendly
* Easily Customizable
* Flexibility
* Excellent Support

Cons: * In web version, menus are placed in the side its better if it's placed on the top.
* Color patterns are dull

  • Reviewer Source 
  • Reviewed on 03/11/2020
Leandro D.
Financial Analyst
Food & Beverages, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    3 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/05/2018

"FOCUS IS A RELIABLE POS SYSTEM"

Comments: WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR. What i can tell is that Focus is safer and reliable than most of its competitor.

Pros: Reliable, you can operate even when you are offline (local network setup).
For the restaurant operation point of view this is a very good system with many tools to improve control.

Cons: As you have a local network, you will always depend of a local server, if you loose that you loose you data.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 16/05/2018
Jignesh S.
Partner
Electrical/Electronic Manufacturing, 201-500 Employees
Used the Software for: 2+ years
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    3 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    6/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"Feedback about Focus 6RT"

Comments: I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.

Pros: Easy to use
Import and export from excel was possible.

Cons: Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

  • Reviewer Source 
  • Reviewed on 23/09/2019
Sibabrata M.
IT Admin
Civil Engineering, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 24/09/2019

"CMAT Review"

Pros: Its customization configuration, report design tool and Cloud based with SAAS.

Cons: Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

  • Reviewer Source 
  • Reviewed on 24/09/2019