Average Ratings
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Overall3.6 /5
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Ease of Use3.7 /5
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Customer Service3.2 /5
About Focus 9
Enjoy superior data processing with Focus 9's pronghorn server
Learn more about Focus 9Showing 80 reviews
Muhammad rehan K.
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support2 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 27/11/2018
"Focus is one of the best Accounting Software"
Pros: Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers
Cons: Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 27/11/2018
Ali K.
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support1 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/11/2020
"Excellent ERP Software"
Comments: Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth
Pros: Ease of use for basic operational work. detailed customization possibilities. well designed user interface.
Cons: As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.
- Reviewer Source
- Reviewed on 24/11/2020
Sajeewan P.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/09/2019
"Focus9 Review"
Comments: We are managing different processes in different countries by customizing the workflows
Pros: Flexibility, customization, Ease of use, supportive team
Cons: Not having the Financial consolidation module
- Reviewer Source
- Reviewed on 23/09/2019
Anoop I.
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support5 /5
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Value for Money1 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 08/12/2020
"AMSAF INVESTMENT LLC"
Comments: I am satisfied by the overall performance
Pros: Easy to learn and user friendly. Good support from Customer service.
Cons: We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.
- Reviewer Source
- Reviewed on 08/12/2020
Subhash J.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/09/2019
"It is a good software"
Comments: We have been using Focus from maybe over 10 years. It is on very stable platform. Don't remember we ever had any data loss.
Pros: Customised report, after sales service and training the staff.
Cons: Not commonly used by CAs. New accountant needs training.
- Reviewer Source
- Reviewed on 23/09/2019
Aqib B.
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Overall Rating3 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support1 /5
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Value for Money1 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 09/05/2021
"Better then Focus 7 and earlier versions"
Comments: Overall its good
Pros: Web based application, previous versions were desktop application based.
Cons: Price is too high, if compare with others.
- Reviewer Source
- Reviewed on 09/05/2021
Sasidhar K.
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Overall Rating1 /5
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Ease of Use2 /5
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Features & Functionality2 /5
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Customer Support1 /5
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Value for Money1 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/12/2018
"Focus ERP Poor Customer Support"
Pros: Easy to use, flexible, allows customisation and reporting.
Cons: lot of bugs, it hangs in between, very poor customer support.
- Reviewer Source
- Reviewed on 30/12/2018
Qiang M.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality5 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 06/11/2020
"A powerful ERP tool for small businesses"
Comments: It improves the workflow of our company and the reporting tools are very useful too.
Pros: The software is user friendly and easy to set up. It is flexible and can be tailored to fit the needs of the customers.
Cons: I hope that the company will provide better customer support and more tutorial videos. Other than that, the software works well for us and is a powerful tool for small businesses.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 06/11/2020
Mohammad A.
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Overall Rating2 /5
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Ease of Use3 /5
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Features & Functionality5 /5
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Customer Support2 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/11/2020
"ISSUES"
Comments:
NOT GOOD, NOT BAD.
JUST AN AVERAGE, NEED FULL SUPPORT WITH IMPLEMENTATION.
Pros: FRIENDLY USAGE, COMPATIBILITY AND GOOD IN REPORTS WHILE EXPORTING
Cons: SOME ERRORS STILL THE SAME LIKE BEFORE, I.E REPORTS
- Reviewer Source
- Reviewed on 24/11/2020
Sudha S.
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Overall Rating2 /5
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Ease of Use2 /5
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Features & Functionality2 /5
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Customer Support1 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/05/2021
"Won't recomment to buy this"
Comments: We never got any support for concerned we raised. Service was not provided at all.
Pros: Easy to use is what we liked, however reliased later lot of loopholes
Cons: Very poor service. Data can easily be manipulated, replaced and deleted with no tracing available.
- Reviewer Source
- Reviewed on 19/05/2021
Omprakash M.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality5 /5
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Customer Support2 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/05/2021
"Best Indian ERP Software"
Comments: satisfactory
Pros: implementation and report flexibility are the most important features of this software. Even though we can say it is user friendly. simple and ethical policy to serve customer without creating any software trap.
Cons: service to customer is one area where focus have to improve.
- Reviewer Source
- Reviewed on 15/05/2021
Getahun A.
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Overall Rating2 /5
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Ease of Use2 /5
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Features & Functionality3 /5
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Customer Support2 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 10/05/2021
"Review"
Comments: Minimize workforce in non operational team
Pros: Aurhorization is good. Modules are structured well
Cons: Support was very frustrating. No proper documentations for us to supportourself
Vendor Response
by Focus SoftNet on 21/05/2021
We would like to investigate your feedback further. Please share your concern at [email protected] We'll work with you to resolve any issues as quickly as possible
- Reviewer Source
- Reviewed on 10/05/2021
Titto A.
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Overall Rating2 /5
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Ease of Use2 /5
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Features & Functionality3 /5
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Customer Support1 /5
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Value for Money3 /5
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Likelihood to RecommendUnrated
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 12/11/2017
"Bad Customer Support"
Comments: Technical Support is worst
Pros:
Simple software
easy customization
administration easy
datbase linking is easy
backup is easy
client systems connection is easy
Cons:
Very bad behavior from technical support team, no solution they can provide
All technical support members are rude charecters
nobody no how to treat a customer who pays us
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 12/11/2017
Ghulam M.
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Overall Rating3 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support2 /5
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Value for MoneyUnrated
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/10/2018
"Overall Good"
Comments: It has option to develop crystal reports, unlimited masters available that helps in reporting and decision making.
Pros: Options are good, little flexible, crystal report can be developed, interface okay.
Cons: User Friendly, Unlimited masters that helps in categorizing the transactions.
- Reviewer Source
- Reviewed on 06/10/2018
Muhammad rehan K.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/02/2018
"Focus ERP is great software for trading and construction industry."
Pros: I like most inventry control , financial reporting payroll record and job costing feature of Focus ERP.
Cons: Price is little bit highy and traning are not provided properly at the time of installation which ia little bit draw back of the focus
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 08/02/2018
Abdul M.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/11/2020
"ERP"
Pros: Combined solution for every platform, its a customizable software
Cons: none, its a comprehensive solution which can be modified as our needs
- Reviewer Source
- Reviewed on 30/11/2020
Venkata rama D.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 15/05/2021
"MSME"
Comments: Good
Pros: This software gives much-secured access and comfort in handling. More suitable for MSMEs.
Cons: Many limitations when we want to analyse data in different ways.
- Reviewer Source
- Reviewed on 15/05/2021
Donna R.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 06/05/2021
"Focus Software, the best flexible software solution all businesses need to own"
Pros: Focus is an Awesome software with great flexibility
Cons: Although its an integrated software, however, its split in various modules and each module is required to be purchased separately
- Reviewer Source
- Reviewed on 06/05/2021
Ednam S.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 19/11/2020
"Great Product"
Pros: Easy to Deploy and Use. Customisation can be done as per requirement. Regular Updates available subject to subscription to AMC.
Cons: Limitation on Number of User as additional user are charged.
- Reviewer Source
- Reviewed on 19/11/2020
Nageswara rao M.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality3 /5
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Customer Support4 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 20/05/2021
"GOOD"
Comments: GOOD AND EASY TO ACCESS FOR FRESHERS ALSO
Pros: EASY TO ACCESS THE DATA NO COMPLICATION WHILE USING SOFTWARE
Cons: BILL WISE ACCOUNTING NEED TO IMPROVE, NOT EASY TO ADD THE REQUIRED COLUMNS IN EXISTING INVOICE FORMATE
- Reviewer Source
- Reviewed on 20/05/2021
Naved H.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality3 /5
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Customer Support1 /5
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Value for Money2 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 30/11/2020
"WORST CUSTOMER SERVICE"
Pros: Its easy to use with good User Interface, the reports are a major time saving. The software works smooth.
Cons: The customer service is pathetic, You have to call the customer service many times for one issue and they don't respond early. The worst service. Apart from that the software is perfectly fine.
- Reviewer Source
- Reviewed on 30/11/2020
Amal A.
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Overall Rating5 /5
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Ease of Use5 /5
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Features & Functionality5 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 03/11/2020
"My Feedback about Focus"
Comments: It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.
Pros:
* User Friendly
* Easily Customizable
* Flexibility
* Excellent Support
Cons:
* In web version, menus are placed in the side its better if it's placed on the top.
* Color patterns are dull
- Reviewer Source
- Reviewed on 03/11/2020
Leandro D.
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Overall Rating4 /5
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Ease of Use3 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money3 /5
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Likelihood to Recommend
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/05/2018
"FOCUS IS A RELIABLE POS SYSTEM"
Comments: WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR. What i can tell is that Focus is safer and reliable than most of its competitor.
Pros:
Reliable, you can operate even when you are offline (local network setup).
For the restaurant operation point of view this is a very good system with many tools to improve control.
Cons: As you have a local network, you will always depend of a local server, if you loose that you loose you data.
- Reviewer Source
- Source: SoftwareAdvice
- Reviewed on 16/05/2018
Jignesh S.
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Overall Rating4 /5
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Ease of Use5 /5
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Features & Functionality4 /5
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Customer Support3 /5
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Value for Money4 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 23/09/2019
"Feedback about Focus 6RT"
Comments:
I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.
Pros:
Easy to use
Import and export from excel was possible.
Cons:
Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.
The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality.
Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.
- Reviewer Source
- Reviewed on 23/09/2019
Sibabrata M.
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Overall Rating4 /5
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Ease of Use4 /5
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Features & Functionality4 /5
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Customer Support5 /5
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Value for Money5 /5
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Likelihood to Recommend
- Reviewer Source
- Reviewed on 24/09/2019
"CMAT Review"
Pros: Its customization configuration, report design tool and Cloud based with SAAS.
Cons: Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.
- Reviewer Source
- Reviewed on 24/09/2019