Supremo Remote Desktop Reviews

Same services at lower cost

Comments: We have moved from the old remote control system (the main competitor) to SUpremo and we are able to have the same services we had before but with slightly lower quality but cheaper costs and we have chosen to keep this software so we are satisfied with it.

Pros:

Compared to the main competitor it is less complex in configuration and does not require you to authenticate via email and subsequent confirmation of the new devices from which you connect so in the end the process is faster (but less secure)

Cons:

Compared to the main competitor, the quality of the video transmission is lower, there is greater latency, there is less effect of being in front of the remote PC but the lower cost justifies this condition

A really good but not perfect Remote Desktop Software

Comments: Since I've gotten used to the latency and 30FPS is not necessary for my use, I'm quite satisfied with Supremo Remote and will be happy to renew my license. The price is good for the scope of the software and I don't need more.

Pros:

The software can also be easily installed remotely if the domain user does not have admin rights. you have the option to have them start automatically in the background, so that you can access a computer at any time, even if the user can no longer make any inputs or is not very gifted with computers ;)

Cons:

Unfortunately, the performance is very poor compared to competing products. The video is jerky, inputs have a clear latency. Unfortunately, all other remote maintenance programs that I have used so far perform better here.

Disenchanted Custommer

Comments: Supremo does the job, but leaves a lot to be desired in connection reliability.We really hope you take a good dive into this situation.

Pros:

It's easy to use, has good price. It let us take full control of remote host so we can configure Windows on remote side.

Cons:

Very frequent disconnections. Our Internet service is stable and very reliable, and after over 2 yr of use we are sure Supremo can be improved. TeamViewer does not present this problem.Maybe Supremo needs a mirror server in North America. If there is, we don't know or have no access.

The best remote control desktop application

Comments: The best remote control desktop application

Pros:

Easy install and superb features. It solves my 100% remote support service / server monitoring.

Cons:

Doesn't work with remote sound and perhaps you could improve the screen resolution.

A very convincing remote access software

Comments: When I got to know this software I did not have many expectations due to the bad experiences I had had with other similar software. That's why I tried the free version at the beginning and I was immediately surprised by the ease of use it has, the friendly interface in which it groups all its tools helps a lot for this, but it also performs its functions effectively (without presenting unexpected errors as happens in other software) and with secure connections.

Pros:

I started using it for work for free and ended up purchasing the paid subscription, since the price compared to other software is cheaper on an annual plan, plus I can install the software on an unlimited number of devices to which I need to connect remotely. Thanks to that and other aspects I mentioned before like its ease of use, security, efficiency and multiplatform support it is my remote access software par excellence.

Cons:

There's not much to reproach it for really, it's a fantastic software, but maybe if it provided some benefits to its loyal users such as a rewards program it would be better than it already is.

My best choice for remote desktop

Comments: I solve my every day needs of remote support with Supremo

Pros:

The software is very Ease of use and has all the features I need

Cons:

I have all the feautures I need, maybe it will improve the Android version

Coming From Teamv... experience

Pros:

Great software for reasonable cost. Licencing much better compared to others (and particularly the one above (no problem when transfering licence to another new PC !) ...

Cons:

Using chars in interactive session password comes with some difficulties when discussing with customers by phone (did you say "u", no "o", plesae restart ....) ...Only numbers was (before) a better solution for me ...

Great remote software, easy to setup and good value

Pros:

I really like how simple it is to get this software working on a clients machine and how it has exactly the features that I need. It's a lot less money than other competitors for a license and it pretty much does the exact same thing.

Cons:

Compared to other products, the network lag is a little more noticeable. I'm not sure why this is, but it is not a huge deal because I am saving a lot of money on the product and I am willing to deal with a slight delay.

Good for remote working and desk top support

Comments: It has helped reduce the support team teklephone times with customers

Pros:

If you deal with remote customer support than this product is good for you. It's simple to get customers to download the current tool for their computer.

Cons:

The mobile version on a tablet is not easy to scroll down or up

One of the best remote desktop softwarw

Comments: I support about 500 clients and servers.

Pros:

Simply, I use it on many different clients

Cons:

Sometimes the adressbook is a bit tricky

Solid and concrete at the right price

Pros:

I met Supremo and I have never stopped using it, for the administration of remote systems it is a complete and safe solution, the product is easy to use in all its functions, the possibility of transferring files and viewing all the connected monitors is very useful , the price is well balanced, I have rarely encountered problems of lack of connectivity and in the face of at least decent internet lines you get more than satisfactory performance

Cons:

The most critical aspects are the chat functionality, which often causes the software to crash and the slow update method

MGVsi - SupRemo

Comments: Very good. Need to improve reports

Pros:

Cheap, user friendly, allways work, simply to use and install

Cons:

Reports could be costum.Send emails of all activity day to user admin

Long-time user of Supremo - very happy with the product

Comments: We have been users of Supremo for over five years. The product keeps getting better, faster, more stable and easier to use. We get great value for our subscription and we expect to remain Supremo customers in future. We have not had to contact technical support very often (perhaps twice in five years) but when we did they were prompt, efficient and helpful. We really like Supremo!

Pros:

We use Supremo primary for unattended remote-access of our employees' computers. We are able to remote apply database and software updates, debug problems and configure PCs when the employee is present or absent.

Cons:

No comment here... all good! Supremo does what it should.

Supremo is very good and cheap

Comments: Remote desktop and remote help

Pros:

Easy od use, good price per year, easy install

Cons:

Implement Copy Paste function, Accept on user side

Supremo - supreme remote desktop app

Pros:

It just works! ;) Easy to use, newer let me down.

Cons:

I would like to utilize all my screens when connecting to a multiscreen system.

easy and cheaper remote control software

Comments: very welll

Pros:

easy access and cheaper best software for remote repair

Cons:

now on MAC and Android, i can manage all systems with a smartphone

My review of Supremo

Comments: Very satisfied for what that brings to me in overall

Pros:

The ease of use, multi-platform, User friendly

Cons:

Need more functions, such as reporting, having an inventory of the devices, not possible to control iOS or Android devices

Game changer

Pros:

We liked the ease of use and easy integration with our customer base. We had it installed and running in minutes.

Cons:

Nothing to report. When we started there was a problem with our language pack (portugue from Portugal ) but they were very fast to handle that.

simplicity

Comments: I give several supports daily and most of the time I can solve all the questions without leaving the office.

Pros:

The ease with which we connect with customers. Even people with little experience can download the application and provide the data for connection.

Cons:

Possibility to transfer files via copy/paste

Great tool

Comments: I like it very much, because never let me stucked.

Pros:

Everything is smoth and easy to do. I like the reporting tools also.

Cons:

the need to use file transfer. It's easier to do copy-past

Perfect for remote support.

Comments: I've used this now for 4 years and have very few problems. It's perfect for what I need.

Pros:

The fact you can install this as a service and enable un-attended remote access to servers etc is superb. It's also very easy to use.

Cons:

The address book is a bit "clunky", it works okay it's just not very intuitive.

Dites Czech Republic

Pros:

simply and not expenzive

Cons:

Poor performance on different screen resolutions

Good solution for remote support

Pros:

It is a fast, light and simple application. Ideal for remote support.

Cons:

It would be useful to be able to receive automatic reports of connections and elapsed time.

Worth having

Pros:

It works well most of the time. Mostly used for unattended support outside of office hours.

Cons:

Not being able to disconnect an existing connection, there are times when it isn't closed which means it can't be used again. An admin option to disconnect from the website would fix this.It often will not connect on the first install, we have to ask clients to close and re-start the software, which makes us look unprofessional. The MAC install didn't work at all

Good

Comments: E-mail problems, formation, and different little problems.

Pros:

The facility to create and manage adresses book for direct connections, the disponibility of the services. The support are very fast et good !

Cons:

Possibility to order differently adresses book. The shortcut keyboard don’t work every time and never for MacOS.