---
description: Get detailed information about Google Chat and how it can help you meet your business needs. Learn more about Google Chat price, benefits, and disadvantages for businesses in Singapore.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Google Chat Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Team Communication Software](/directory/31033/team-communication/software) > [Google Chat](/software/175800/chat)

# Google Chat

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> Google Chat is an instant messaging tool that enables teams to easily communicate and collaborate using a secure chat environment.
> 
> Verdict: Rated **4.5/5** by 2379 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Google Chat?

Businesses and teams of any size across various industries.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2379 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Google

## Commercial Context

- **Pricing Details**: Please contact Google directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Collaboration Tools
- Search/Filter
- Video Conferencing

## Integrations (6 total)

- Gmail
- Google Calendar
- Google Docs
- Google Drive
- Google Meet
- Google Workspace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Team Communication Software](https://www.capterra.com.sg/directory/31033/team-communication/software)

## Alternatives

1. [Microsoft Teams](https://www.capterra.com.sg/software/168668/microsoft-teams) — 4.5/5 (10940 reviews)
2. [Telegram](https://www.capterra.com.sg/software/180347/telegram) — 4.7/5 (6406 reviews)
3. [Slack](https://www.capterra.com.sg/software/135003/slack) — 4.7/5 (24046 reviews)
4. [Connecteam](https://www.capterra.com.sg/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Google Workspace](https://www.capterra.com.sg/software/168389/google-workspace) — 4.7/5 (17483 reviews)

## Reviews

### "Works pretty well but prefer Microsoft Teams" — 4.0/5

> **Brandy** | *1 January 2026* | Professional Training & Coaching | Recommendation rating: 7.0/10
> 
> **Pros**: It is easy to chat with others as well as hop on a quick video call without there being too much human error (or for people without much computer experience). It's easy to copy and paste photos from snips to share quick info. I would say I like the video feature the best - you just send a video link by pressing a button and then you can video talk immedately on Google Meet.
> 
> **Cons**: The notifications of chat are not enough - most time I do not even know if I received a Google chat notification. I do get emails from it, but with chat, you typically want to know immediately. I prefer Microsoft Teams Chat. I would recommend that Google make the message pop up in a better location or maybe a different noise so I know I received a chat.
> 
> It works as quick communication, but I find that it doesn't do its intended job because sometimes I do not even know if I have received a message, unless I get an email notification telling me that there is a message I need to respond to.

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### "Allows For Convenient Conversation" — 5.0/5

> **Verified Reviewer** | *7 April 2026* | Entertainment | Recommendation rating: 10.0/10
> 
> **Pros**: Super easy to use\! Everything feels straightforward and smooth. The Google Drive and GCal integration works really well, and I love how quick it is to start up huddles or Google Meets whenever I need.
> 
> **Cons**: I just wish you could set status messages to give more insight to "online" or busy." This alleviates the need for me to add an additional OOO message.
> 
> Overall, really great experience with Google Chat\! The GIFs and memes make conversations more fun, and the integrations help keep my workflow nice and smooth.

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### "Google chat is not all that" — 2.0/5

> **Reynaldo** | *15 January 2025* | Publishing | Recommendation rating: 1.0/10
> 
> **Pros**: It is a challenge for me to identify some great qualities, while I used the Google chat platform.  I can say that it is easily accessible linked with my 2 Gmail accounts, but it is not a popular communication platform among most employers in my opinion.
> 
> **Cons**: What I liked least about Google Chat is that it is not as professional as other communication platforms.  I receive messages or have received unwanted messages in the past from fraudulent users.  In my opinion it is a waste of space, and I need to delete it from my linked email accounts.
> 
> My overall experience with Google chat is unnerving and not a highly rated chat communication tool.

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### "Better than Slack\!" — 4.0/5

> **Sara** | *18 December 2025* | Alternative Medicine | Recommendation rating: 9.0/10
> 
> **Pros**: It keeps my conversations, files, and collaborations all in one place, helping our team communicate efficiently and get work done smoothly.
> 
> **Cons**: It can be tricky to add people outside of our organization to spaces and chats. Conversations can get a little cluttered, and the interface sometimes feels less intuitive compared to other messaging apps.
> 
> My overall experience has been very positive, especially since moving from Slack which we were use to, the transition went very well. Our team is able to stay connected and organized by centralizing conversations, file sharing, and collaboration in one place. Quick messaging and real-time updates help us stay on the same page, make decisions faster, and keep projects moving smoothly. We use it all day every day\! Plus, the cute emojis and funny GIFs make our chats more lively and fun, which keeps team morale high even during busy days.

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### "Google Chat Review" — 5.0/5

> **Whitney** | *24 November 2025* | Banking | Recommendation rating: 10.0/10
> 
> **Pros**: I like Google chat because it's an efficient and effective way to communicate with my coworkers. I enjoy the gif and emoji features that it comes with. I also like that I can customize my out-of-office emoji and statement for when I am away. It's very easy to learn how to use the chat system. Google support has been easy to work with when issues have arised.
> 
> **Cons**: The only con that I can come up with, is that you can only upload one document to a chat. So if I'm trying to trouble shoot an issue by sending multiple screenshots via chat, I have to do it one by one instead of attaching all documents.
> 
> I enjoy using google chat. It integrates well with our work email and allows us to communicate quicker versus sending emails or phone calls all the time. It also allows people to throw their personality out there more with the gif/emoji features.

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## Links

- [View on Capterra](https://www.capterra.com.sg/software/175800/chat)

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| en | <https://www.capterra.com/p/175800/Chat/> |
| en-AE | <https://www.capterra.ae/software/175800/chat> |
| en-AU | <https://www.capterra.com.au/software/175800/chat> |
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