---
description: Get detailed information about SOCi and how it can help you meet your business needs. Learn more about SOCi price, benefits, and disadvantages for businesses in Singapore.
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title: SOCi Pricing, Cost & Reviews - Capterra Singapore 2026
---

Breadcrumb: [Home](/) > [Social Media Marketing Tools](/directory/30781/social-media-marketing/software) > [SOCi](/software/173850/soci)

# SOCi

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> SOCi is an AI marketing platform that helps multi-location businesses automate local marketing across search, social, and reviews.
> 
> Verdict: Rated **4.5/5** by 251 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses SOCi?

SOCi is used by multi-location enterprises, financial services, restaurants, franchises, property management companies, retail businesses, and technology teams.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 251 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.3/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: SOCi, Inc.
- **Location**: San Diego, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$30,000.00
- **Pricing model**: Other
- **Pricing Details**: SOCi offers flexible, annual pricing based on the size and needs of each brand. Most partnerships start around $15,000 per year, with packages tailored to the number of locations, products, and services required.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- AI/Machine Learning
- Activity Dashboard
- Approval Process Control
- Audience Targeting
- Brand Guidelines
- Brand Tracking
- Campaign Management
- Collaboration Tools
- Competitive Analysis
- Content Management
- Conversion Tracking
- Customer Engagement
- Customer Experience Management
- Customer Segmentation
- Customizable Reports
- Dashboard
- Data Visualization
- Digital Asset Management
- Dynamic Content
- Engagement Tracking
- Geo Rankings
- Keyword Rank Tracking
- Landing Pages/Web Forms
- Listing Management
- Marketing Automation
- Marketing Management
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Personalization
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Review Sharing
- Reviews Management
- SEO Audit
- SEO Management
- Sentiment Analysis
- Social Media Monitoring
- Social Sharing
- Trend Analysis
- Workflow Management

... and 8 more features

## Integrations (18 total)

- Apple Business Essentials
- Bazaarvoice
- Bing Webmaster
- Canva AI Photo Editor
- Entrata
- Foursquare Places
- Google My Business Post Scheduler
- Google My Business Review Manager
- Instagram
- LinkedIn for Business
- Meta for Business
- Neustar UltraDNS
- Nextdoor
- Olo
- Salesforce Service Cloud

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Social Media Marketing Tools](https://www.capterra.com.sg/directory/30781/social-media-marketing/software)

## Related Categories

- [Social Media Marketing Tools](https://www.capterra.com.sg/directory/30781/social-media-marketing/software)
- [Reputation Management Software](https://www.capterra.com.sg/directory/30750/reputation-management/software)
- [Social Media Management Tools](https://www.capterra.com.sg/directory/30939/social-media-management/software)
- [Social Media Monitoring Software](https://www.capterra.com.sg/directory/31028/social-media-monitoring/software)
- [Location Intelligence Software](https://www.capterra.com.sg/directory/31461/location-intelligence/software)

## Alternatives

1. [HubSpot Marketing Hub](https://www.capterra.com.sg/software/171840/hubspot-marketing) — 4.5/5 (6220 reviews)
2. [Zoho Social](https://www.capterra.com.sg/software/159351/zoho-social) — 4.7/5 (3388 reviews)
3. [Publer](https://www.capterra.com.sg/software/177145/publer) — 4.8/5 (900 reviews)
4. [Hootsuite](https://www.capterra.com.sg/software/121701/hootsuite) — 4.4/5 (3795 reviews)
5. [Agorapulse](https://www.capterra.com.sg/software/123971/agorapulse) — 4.6/5 (713 reviews)

## Reviews

### "Worth it\! give it a try." — 5.0/5

> **Ashlee** | *3 December 2025* | Financial Services | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to connect all of our social media platforms and post to each of the platforms. Allows us to customize the timing and add the first comment.
> 
> **Cons**: It doesn't happen often but sometimes the timing is off from when I schedule it vs when it actually posts. It is very rare but has happened more then once. Never by a day, but a few hours.
> 
> It is clean, easy, and straight forward to use. We don't have complaints and have loved how much its increased our social media presence.

-----

### "SOCi Integration" — 4.0/5

> **Elyse** | *26 December 2024* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: The data within SOCi. The social media data is very detailed and easy to understand.
> 
> **Cons**: They need to integrate with YouTube in order to provide value and more data for customers.
> 
> I’ve used SOCi for several years and overall it has been an easy to use tool with solid data. While they could update this to incorporate more social media, especially YouTube, the overall experience has been good.

-----

### "Social Media done Quickly and Efficiently for Small Business" — 5.0/5

> **Heatherly** | *28 August 2025* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: SoCi has made it incredible easy to manage multiple social media accounts at one time and has made promoting the small business I work for an incredibly easy task.  I am able to devote my time and energy to other tasks throughout the day because it is all done for me in one location.
> 
> **Cons**: It did take a little longer to learn than I would have liked.  Once I learned the program I was able to remember what buttons did what tasks fairly easily.  I did watch videos on how to utilize it, perhaps having a help sheet that was printable would have been preferable.
> 
> I am able to schedule out multiple social media posts in one day.  I am able to devote about one hours worth of work to do social media postings throughout the entire month or schedule out as much as you would like.  All accounts are connected so it takes away the hassle of having to do several.

-----

### "Awesome" — 4.0/5

> **Chad** | *25 November 2023* | Building Materials | Recommendation rating: 6.0/10
> 
> **Pros**: We use this platform through our corporation and is amazing.
> 
> **Cons**: When the system is down it down. No use at all.

-----

### "Not ready for prime time" — 3.0/5

> **Verified Reviewer** | *24 August 2021* | Retail | Recommendation rating: 3.0/10
> 
> **Pros**: It does allow for easy posting to Twitter/Insta/ and Facebook since it will convert imaging for you.
> 
> **Cons**: It is glitchy and feels like a beta product even two years in.
> 
> If you are competent with social media management it can be a useful tool, but as opposed to how they market the product this is not for beginners. It's clear that Soci wasn't initially designed for the retail industry and that it was absolutely not designed for companies that do not already employ trained marketers.

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## Links

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