--- description: Get detailed information about Serviceform and how it can help you meet your business needs. Learn more about Serviceform price, benefits, and disadvantages for businesses in Singapore. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Serviceform Pricing, Cost & Reviews - Capterra Singapore 2026 --- Breadcrumb: [Home](/) > [Lead Generation Software](/directory/30963/lead-generation/software) > [Serviceform](/software/173576/serviceform) # Serviceform Canonical: https://www.capterra.com.sg/software/173576/serviceform Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/173576/serviceform?page=2) > Your ‍all-in-one business software for daily lead generation, marketing communication, customer service, and customer support. > > Verdict: Rated **4.6/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Serviceform? Serviceform is great for both tech-savvy professionals and traditional businesses - like real estate, automotive, education, ecommerce etc. that are just starting to digitalize. Grow with us\! ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 30 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Serviceform - **Location**: Vantaa, Finland, Finland - **Founded**: 2017 ## Commercial Context - **Starting Price**: US$9.00 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Conversion suite: • Basic: $261/month • Pro: $521/month • Premium: Ask us Ourly Meeting Scheduler: • $15 / User / month (1 - 9 users) • $12 / User / month (10 - 49 users) • $9 / User / month (50+ users) Flex for CRM, Tasks, and Ticket Management: • $19 / User / month Cookie Controller: • $11 / month Social Inbox: • $19 / User / month - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Finnish, German, Spanish, Swedish - **Available Countries**: Canada, Finland, France, Italy, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - AI/Machine Learning - Activity Dashboard - Alerts/Notifications - Appointment Management - Automated Responses - Automated Routing - Automated Scheduling - Availability Management - Calendar Sync - Campaign Management - Chat/Messaging - Chatbot - Client Database - Conditional Logic - Contact Management - Conversion Tracking - Customer Experience Management - Customer Support - Customizable Branding - Customizable Forms - Customizable Questions - Drag & Drop - Email Marketing - Event Management - Forms Creation & Design - Interaction Tracking - Language Detection - Lead Notifications - Lead Qualification - Live Chat - Mobile Access - Multi-Channel Communication - Multi-Channel Marketing - Multi-Language - Natural Language Processing - Online Payments - Pre-Configured Bot - Proactive Chat - Process/Workflow Automation - Real-time Consumer-facing Chat - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - Scheduling - Transcripts/Chat History - Transfers/Routing - Visual Analytics - Web Traffic Reporting - Website Integration ... and 14 more features ## Integrations (12 total) - AWeber - Drupal - Instapage - Joomla - Meta for Business - PrestaShop - Shopify - Squarespace - Unbounce - Weebly - WordPress - Zapier ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Lead Generation Software](https://www.capterra.com.sg/directory/30963/lead-generation/software) ## Related Categories - [Lead Generation Software](https://www.capterra.com.sg/directory/30963/lead-generation/software) - [Form Builder Software](https://www.capterra.com.sg/directory/33235/form-builder/software) - [CRM Software](https://www.capterra.com.sg/directory/2/customer-relationship-management/software) - [Lead Capture Software](https://www.capterra.com.sg/directory/31017/lead-capture/software) - [Chatbot Software](https://www.capterra.com.sg/directory/32448/chatbot/software) ## Alternatives 1. [monday.com](https://www.capterra.com.sg/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Bitrix24](https://www.capterra.com.sg/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [EngageBay CRM](https://www.capterra.com.sg/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Intercom](https://www.capterra.com.sg/software/134347/intercom) — 4.5/5 (1131 reviews) 5. [Pipedrive](https://www.capterra.com.sg/software/132666/pipedrive) — 4.5/5 (3042 reviews) ## Reviews ### "Great tool: Makes almost everything easier and efficient with my job." — 5.0/5 > **Sakun** | *29 March 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: One of the key benefits of Serviceform is its user-friendly interface, allows users to easily create and customize chatbots and forms without needing any coding knowledge. The drag-and-drop functionality makes it simple. And Its versatility. Whether you're looking to capture leads, conduct surveys, or collect customer feedback, Serviceform provides a range of templates and customization options to suit your needs. You can also integrate your chatbot or form with a range of other tools. > > **Cons**: Whatsapp and telegram bot integration are not there yet, But I've heard it is on the way. > > overall I'd recommend their service to anyone. Good product, Really Good customer Support from assigned account managers. ----- ### "Good service, helped raising conversion rates" — 4.0/5 > **Matti** | *23 March 2023* | Legal Services | Recommendation rating: 9.0/10 > > **Pros**: The price and the quality are in a good a good balance. The customer service at Serviceform is extraordinarily good, and I get answers always really quickly. > > **Cons**: Although it is fairly easy to make changes to the bots, it still requires a lot of logic. And sometimes it means that if you do changes on your own, it may go wrong. > > I really like using Serviceform. We have been happy with the product. ----- ### "Chatbot review for Dilmah" — 3.0/5 > **Joel** | *1 June 2023* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: We can have the chatbot on at all times and respond to customers in a more organised way with records. > > **Cons**: It's not up to our expectations and its not very proactive in the responses. > > Satisfactory with room for improvement ----- ### "Revolutionizing Customer Service" — 5.0/5 > **Satheeshwaran** | *23 March 2023* | Financial Services | Recommendation rating: 10.0/10 > > **Pros**: Serviceform has several advantages that users appreciate, including its user-friendly interface, customizable branding, and automated responses. > > **Cons**: i don't have anything to say about it, i find everything perfect > > Serviceform is a powerful and user-friendly chatbot platform that provides valuable features, including customizable branding, automated responses, and live chat options. While there have been some reported issues with integrating third-party tools and occasional glitches, overall, Serviceform appears to be a reliable and effective solution for businesses looking to improve their customer service processes. ----- ### "Works just as i want it to" — 5.0/5 > **Martin** | *1 June 2023* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to ask them edit chatbot to my liking. Discret and also super helpful. > > **Cons**: We want cheaper, but i understand price comes with quality, so its ok for now\! > > Easy and effective. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.com.sg/software/173576/serviceform?page=2) ## Links - [View on Capterra](https://www.capterra.com.sg/software/173576/serviceform) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data