Average Ratings

  • Overall
    4.8 /5
  • Ease of Use
    4.8 /5
  • Customer Service
    4.9 /5

About Cogsworth

Smart scheduling product that syncs with your calendar and allows you to schedule meetings, appointments and bookings.

Learn more about Cogsworth

Showing 42 reviews

Sirarpi S.
Digital Marketing Specialist
Marketing & Advertising, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/10/2018

"The most time-saving and flexible software I could have found"

Comments: When I was having a research on what to use for my appointments, the name itself was eye-catching and positive to me so I got interested and captured with Cogsworth. It reminded me of my childhood, winter time, watching Beauty and the Beast where there was this Cogsworth character. Cogsworth.com gave me the impression I am safe and will manage my time effectively. Whenever I get an email with the name of the company, it kind of relieves my stress. I am a digital marketing specialist and making appointments is one of the key indicators on how professionally I can handle my meetings without spending more time.

Pros: 1. No credit card required when signing up
Lots of times I didn’t sign up for a tool or a service as they required a credit card and after the trial, took money from my card without any notification.

2. It is very easy to set up
3. You can schedule multiple events
4. The form is easy to fill out
5. It is cloud-based which means I don’t have to download an app (I am always low on memory)
6. You can ask questions to the people you are going to have an appointment with

Cons: You don't have the ability to change the way the form from one question at a time to displaying all questions at once.

  • Reviewer Source 
  • Reviewed on 27/10/2018
Segayi A.
Web & Software Application Developer
Computer Software, 201-500 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 06/11/2018

"Software Review"

Pros: It meets all the user requirements all the automated simple requirements that the customer needs to work with when using the software... Its simply interesting and amazing

Cons: Nothing mainly the only least thing I have about the software is nothing mainly it meets all my requirements

  • Reviewer Source 
  • Reviewed on 06/11/2018
Kristin S.
CEO
Computer Networking, 51-200 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/11/2018

"100% transparency into my business"

Pros: It is transparent and all the team members can see who's booked when, when they have available time and if the person chose a team member or gave no preference who they will talk to. Based on this, we judge the team's performance and discuss why website visitors chose that very team member over others. This has been really helpful and the need to spend more time on discussion and communication lessened due to the fact that nobody needs to prove us anything; the result is just there!

Cons: There is no backend translation, only front-end. There is no translation of user interface into other languages, you can only translate the booking form.

  • Reviewer Source 
  • Reviewed on 06/11/2018
Tigran M.
Marketing Manager
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 27/11/2018

"Perfect for startups"

Pros: There are a couple of services our startup has and with Cogsworth's help, we are able to let our customers choose the service they want to talk about. As we get their emails, it becomes easier for us to contact them as leads. Our team has scheduled working hours so the job

Cons: There is no appointment buffering; I hope it will be released soon.

  • Reviewer Source 
  • Reviewed on 27/11/2018
Ernest C.
Frontend Developer
Program Development, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/10/2018

"It’s a good software for a busy person to make his all work day ready, and not to forget about a mee"

Comments: It is a good software to use if not being able to alter font and sizes is not a high priority for you. I like how easy it is to use and the short tutorials in case you don’t want to figure everything out on your own. Now I don't have to communicate with anyone who I want to have an appointment and even the people who want to see how busy I am. The evidence is there

Pros: It is very fast and easy to make your all day ready. If you need to make an important note, you can change its color or have an alarm as a reminder. You can custom staff schedules which makes your appointments, inviting new people easier. Also, it can make a notification for a short time period. One of the advantages is that it has a history, and you can always find your previous notes too. Also, it has a free plan which has all the necessary features I need. It makes my schedule transparent and whenever my boss wants to see my load, he can have a look at the time slots and understand it himself.

Cons: You can't alter fonts and sizes. Sometimes I want to get creative and change the fonts but it’s not possible here.

  • Reviewer Source 
  • Reviewed on 30/10/2018
Verified Reviewer
CISO
Computer & Network Security, 2-10 Employees
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    3 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 01/08/2019

"My own experience"

Pros: I have tried it, and i really like the integration with the other calendars and other people as well. I like the system where others can book online into the calendar. Its integration and automation is the biggest advantage that I like the most, plus its easy, fast and saves time.

Cons: I dont see any particular reason to dislike, since its made in a very minimalist way. I have all that I need and nothing extra. If we have more analytics in it, and more sophisticated tracking system that would be great, again it is just nice to have feature.

  • Reviewer Source 
  • Reviewed on 01/08/2019
Dan S.
Founder/Consultant
Management Consulting
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    Unrated
  • Reviewer Source 
  • Reviewed on 02/04/2018

"Fantastic product for time scheduling - love that it has embed feature for websites."

Pros: Love the product so far - great price for building forms, SMS reminders and email follow-ups. Have enjoyed using the product so far and will continue to use. Customer service has been great too.

Cons: Wish it could integrate with more tools such as Zapier but sure there will be more features soon. Not very intuitive at first but can pick up fairly quickly.

  • Reviewer Source 
  • Reviewed on 02/04/2018
Hannah W.
Director of Sales and Marketing
Medical Practice, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/12/2020

"Cogsworth is a great choice for your scheduling needs"

Comments: As a medical practice that had to switch to virtual appointments when COVID-19 hit, Cogsworth has been immensely helpful in all of our scheduling and booking needs. It was easy to get set up and has been a huge asset to our practice as we were easily able to connect our telehealth video platform to the appointment bookings.

Pros: The software is very user-friendly and has many customizable options making it look and feel like part of your website - not a third party scheduler. The customer support team is fantastic - they have always solved my problems within 24 hours whether it was clarification needed on my end or making an update to the software.

Cons: Add-ons are a little confusing, but all it takes is asking the support team for clarification.

  • Reviewer Source 
  • Reviewed on 04/12/2020
Tigran Y.
UI Developer
Information Technology & Services, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 30/10/2018

"It is a good software for managing your business, personal and other schedules."

Comments: When at first I read the name, I have not thought that it is a page for making notifications and setting up a personal schedule. But after registration, it was much easier because it has an even short tutorial about how to use the software. Also, it has many different ways of making meetings, and you can plan your whole day.
Cogsworth solved lots of my scheduling and appointment issues, saved lots of my time and efforts on connecting with my colleagues and clients.
It is a good software for managing your business, personal and other schedules.

Pros: It is very fast and easy to set up a meeting or change something in the schedule. Also, the website can be connected to users mail, and it will notify them about your upcoming meetings. It makes their job easier and they don’t have to make lots of clicks, go to a landing page.

Cons: It doesn’t have email marketing as part of the platform. I do get notifications about my scheduled events but as a marketing strategy, they don’t send emails like newsletters, reminders to upgrade to the paid plan and so on.

  • Reviewer Source 
  • Reviewed on 30/10/2018
Ye J.
Growth Lead
Information Technology & Services, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 04/01/2019

"Productivity Booking Slots"

Comments: Fits certain industry service providers who offer free consultation

Pros: Simple to implement and useful tool for service providers wanting an easy way to get online bookings. Sync with google calendar and set reminders.

Cons: Prefer cname flexibility instead of just an iframe embed alternative into our own branded domains. Another plus point would be online payment integration. Usecase - our consultation professionals charge by hour slots and only upon payment received, the booking slot gets confirmed.

  • Reviewer Source 
  • Reviewed on 04/01/2019
David A.
PPC Manager
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/11/2018

"Simple to arrange meetings"

Comments: I am happy our company suggested using Cogsworth. It makes my whole week arranged and stress-free.

Pros: When you have lots of tasks to do and one of them is communicating with the clients, you never want to miss a second of your time on extra administrative tasks. Now I just share my appointment link with external people and they are able to book time with me. And when they select a time period, Cogsworth shows the available time.

Cons: It is relatively new and the features that I need, are marked as "Coming soon". I need "Custom staff timezones" feaure and once it is available, there is nothing else I require from this appontment scheduling software

  • Reviewer Source 
  • Reviewed on 28/11/2018
Liana H.
Digital Marketing Intern
Marketing & Advertising, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/11/2018

"New and Useful Software!"

Comments: I can see that this software is improving and adding new features. I already like what they have on their plans and would like them to have a better on-boarding.

Pros: Usually, I use new tools and software considering the fact that they base their efforts on the drawbacks of already existing similar tools/software. Cogsworth is just what I need. I just spend a couple of minutes opening 30-minute time slots and send it to the people I am going to talk to. Then I go do my business and at the end of the day, I check my appointments for the next day. Easy and affordable! I like it that you can choose to ask questions to your partners. It gives you an idea on what to base your speech

Cons: There should be a better on-boarding. There is a guidance, a tutorial but if the setup was done one by one, meaning they guide you to set up your calendar, then give the embed code which you could choose to skip. And all the setups could go this way, it would be easier for everyone to quickly be on-boarded.

  • Reviewer Source 
  • Reviewed on 05/11/2018
Haik P.
Digital Marketing Specialist
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 11/12/2018

"Effortless appointment scheduling"

Pros: When I learned I can schedule my appointments this easily, I suggested the company I am working for to use this software. And now everyone in the company uses it. We are all happy to have made our job easier. We no longer write emails to our clients. Especially in our development department, everyone likes Cogsworth as they never liked communicating via emails. We are also planning to use this software as a lead generation tool by embedding it in our website.

Cons: As I was the one to suggest this software, I had a thorough look at its features and the pricing. There is nothing in this tool that I dislike. Especially when the free plan offers all the basic features need for our job

  • Reviewer Source 
  • Reviewed on 11/12/2018
Marine S.
Senior Developer
Information Technology & Services, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/12/2018

"very useful"

Comments: Cogsworth saves my time and calendar synchronization is pretty easy

Pros: Cogsworth has been very effective in terms of managing my meetings and office hours. We are getting more and more clients and not having to write them thousands of emails saves my time. Embedding Cogsworth in my email, adding it to my Google calendar is just what I need.

Cons: I would like it to have a watermark. And also, there are some payment gateways not available.

  • Reviewer Source 
  • Reviewed on 10/12/2018
Verified Reviewer
Founder & Product Manager
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/04/2018

"Makes you look professional. Easy and intuitive to use with plenty of documentation."

Pros: The video tutorials are great. It is more than just a calendar appointment setter, it allows you to specify your services where clients can specifically book you for them. It's a great small business tool that saves valuable time. The UI itself is blazing fast and easy to use.

Cons: Very hard to come up with dislikes actually. If anything, I am not sure if an upgrade to a pro offers a trial period or if it's an outright upgrade.

  • Reviewer Source 
  • Reviewed on 03/04/2018
Talia M.
clerk
Hospitality, 11-50 Employees
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/06/2020

"Easy to use"

Pros: The layout is great and very user friendly

Cons: I don't think I would change anything honestly

  • Reviewer Source 
  • Reviewed on 17/06/2020
Verified Reviewer
Owner
Health, Wellness & Fitness, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 02/02/2019

"Works as an appointment management tool"

Pros: Founder cares and is helpful. Product simply works. Interface is modern

Cons: So many upgrades to get more features. Makes things a bit confusing

  • Reviewer Source 
  • Reviewed on 02/02/2019
Shade O.
Business Owner
Information Technology & Services, Self Employed
Used the Software for: 1+ year
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/12/2019

"My GO-TO Appointment tool!"

Comments: A joy to use! Cogsworth allows me look very professional when my clients need to schedule some time.

Pros: Cogsworth is feature-pack and so intuitive to use. Some of the features include multiple services, calendar integration, payment, buffer times, ability to select different types of meeting locations (physical location, online, etc), group bookings and the list goes on! In addition, I love how intuitive the tool is! It's easy to get setup and running FAST!

Cons: Honestly, there's really nothing I don't like about the software! The founder is open to suggestions and feedback and has implemented a lot of things based on feedback!

  • Reviewer Source 
  • Reviewed on 28/12/2019
Nelli A.
Marketing Team Member
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/12/2018

"A software worth having"

Comments: Even if I change my workplace, I would recommend Cogsworth in new workplaces as it is really time-effective and worth having.

Pros: I started using Cogsworth by chance as the company I am employed in, is using it. I remember having a time management meeting and were brainstorming how to reduce time spent on administrative tasks. As we spent too much time on making international calls, writing too many emails for scheduling a single appointment, was one of the most time-consuming tasks. One of the employees suggested using an appointment scheduling software and based on her previous experience, we chose Cogsworth. Now we concentrate our marketing and sales efforts on more important tasks; the times of sending three to four emails is gone.

Cons: The analytics needs to be improved. Information like who intended to schedule an event but left it undone or halfway. It will help me analyze their behavior and check if there is any step the user is avoiding to fill in.

  • Reviewer Source 
  • Reviewed on 03/12/2018
Tigran K.
Digital Marketing Specialist
Marketing & Advertising, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/11/2018

"All my colleagues started using Cogsworth, too"

Comments: When it comes to choosing an appointment scheduling software, I definitely recommend using Cogsworth. As they have a watermark, all of our clients and colleagues started using it. I am happy to have this positive influence on them

Pros: I am a highly organized person and keeping everything in order is a high priority for me. With Cogsworth, I feel relaxed as I am sure all the meetings are arranged accordingly. I share my my available time with my colleagues, boss and the clients. Cogsworth helps me stand out as a professional who saves time and efforts. Nothing makes me happier than sending a link, just asking to choose a date for the meeting. There can be no misunderstanding on the scheduled appointment.

Cons: My choice of an appointment tool has never been questioned as I carefully choose all the tools and software to work with. This is why I love Cogsworth and there has never been any significant feature that annoyed me

  • Reviewer Source 
  • Reviewed on 28/11/2018
Sofia M.
Software Project Lead
Professional Training & Coaching, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 10/08/2018

"Super easy to use, great way to schedule!"

Pros: I am able to completely customize my availability within the system. It also links to my Google calendar, so it updates itself when I make certain times busy on my schedule. I also like that it sends an automated accept from the person scheduling with me, that way I don't have to scratch and claw to grab that accept.

Cons: I wish Cogsworth synced with my Gmail to create a full calendar view within my email so my clients don't have to go through the trouble of clicking the link, then finding the day and time.

  • Reviewer Source 
  • Reviewed on 10/08/2018
Brent R.
Owner
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    4 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 30/11/2018

"A well-polished scheduling app"

Comments: I've enjoyed using Cogsworth so far. I have been looking for an easy to use scheduler for a while, and Cogsworth is the first I've used where the product was ready AND the price was still reasonable.

Pros: Cogsworth is full-featured and ready for primetime. While it might not have every single feature out there, it's pretty robust and flexible. I love that I can embed my scheduler in my live chat or anywhere else on my site, or a popup. I also love that I can set up flexible notifications and reminders for both me and the client. The app is easy to use and doesn't get in the way, and the onboarding is excellent.

Cons: No payment processing yet. I'm told this is coming at some point, but this is a huge feature and will help make things better. You can use a third party processor if you know how to set up webhooks, but it would be nice to be able to do it right in Cogsworth.

  • Reviewer Source 
  • Reviewed on 30/11/2018
Phillip C.
Marketing
Design, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    4 /5
  • Value for Money
    3 /5
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 14/04/2019

"Non-hassle way to get online appointment"

Comments: Will consider to move away because of their pricing strategy

Pros: Is easy to configure (using their drag-drop form builder) and start accepting online bookings (embed or url-based), which 2-way sync with our gmail. The form widget has a clean and non-clutter UI, which is a big plus - no distractions.

Cons: Every seemingly small features like booking redirection, pretty url, Google analytics tracking, etc is chargeable. Though it dont seem much but everything adds up quickly.

  • Reviewer Source 
  • Reviewed on 14/04/2019
Allen B.
Investment Management
Outsourcing/Offshoring, 11-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5 /5
  • Ease of Use
    5 /5
  • Features & Functionality
    5 /5
  • Customer Support
    5 /5
  • Value for Money
    5 /5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 05/08/2018

"Easy Appointment Scheduling Process"

Pros: Easy appointment scheduling process with automatic reminders. Customers get notified once they have booked the appointment. The free trial was very generous and got us over the line within days. Saves an absolute bundle of time!

Cons: I think there needs to be a middle pricing tier.

  • Reviewer Source 
  • Reviewed on 05/08/2018
Verified Reviewer
Owner
Financial Services, Self Employed
Used the Software for: Free Trial
  • Overall Rating
    4 /5
  • Ease of Use
    4 /5
  • Features & Functionality
    4 /5
  • Customer Support
    Unrated
  • Value for Money
    4 /5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 03/11/2018

"Smart Booking made easy"

Comments: During this trial period, I've tested just about all the features of Cogsworth, except for the Webhooks, which is not currently available during the Trial period. It has a lot of Potential, but seeing the ADDONS on their webpage, i think subscription costs will eventually increase even for 3 businesses sharing the cost.

Pros: We are currently looking to buy a subscription to this service, since it is really convenient for Customers to book a meeting via our website. Their portal is pretty much straightforward and easy to setup. It is also easy to integrate the code to our existing website.

Cons: Maybe the least liked about Cogsworth is the portal booking interface. It needs a lot of rework as the customer can only see a week and then click on NEXT until he / she reaches the date he wants. There should be options for a MONTH view at least and then. Also after booking confirmation, there is NO LINK to BOOK ANOTHER SERVICE. There is also very minimal customizations you can do with the booking page. I was hoping it would be like booking a HOTEL.

  • Reviewer Source 
  • Reviewed on 03/11/2018