Infor CloudSuite Public Sector Reviews

3.5 (2) Write a Review!

About Infor CloudSuite Public Sector

Public works platform that helps local governments manage community development and regulatory processes.

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Pros:

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Cons:

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Infor CloudSuite Public Sector ratings

Average score

Ease of Use
3.0
Customer Service
2.5
Features
3.5
Value for Money
3.0

Likelihood to recommend

5/10

Infor CloudSuite Public Sector has an overall rating of 3.5 out 5 stars based on 2 user reviews on Capterra.

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Chad
Chad
Deputy Fire Marshal in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

A robust and customizable software package that we use for all aspects of community development.

5.0 4 years ago

Comments: This is an exceptional permit management product for any jurisdiction regardless of the size.

Pros:

Infor is completely customizable and reliable. As a City, we depend on it daily to manage permits, inspections, billing, and land use projects. It provides for automated email notifications and integrates seamlessly into our electronic plan review software. Plans, permits, and inspections can be assigned to individuals or groups with due dates. It provides for asset management and service requests. It employs time tracking and billing.

Cons:

Because of the massive capabilities of this product, it is recommended that you hire an implementation consultant.

Bob
GIS Analyst in US
Utilities, 11-50 Employees
Used the Software for: 6-12 months
Reviewer Source

What Happened?

2.0 5 years ago

Comments: I have worked in the Water, Sanitation and Surface Water Departments for 25 Years and have used 3 separate Asset Management Utility Programs. This is the most cumbersome Asset Management Software I have used. No support and it seems as if the software has not been updated in a long time. Does not look at a Database or Published Service so you double your workload.

Cons:

Cumbersome does not look at Utility Database or Published Service. Does not seem to have a Mapping module.